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From $13K Crowdfunding to an 8-Figure eCom Business | Adam Callinan
Episode 2241st May 2025 • eCommerce Podcast • Matt Edmundson
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From Bottle Insulation to Business Innovation: Adam Callinan's Journey

I wonder how many of us have watched Shark Tank and dreamed about being in those entrepreneurs' shoes? Adam Callinan lived that reality, transforming a simple beer bottle insulator into a multi-million dollar brand. His journey reveals powerful lessons about lean startup techniques, crowdfunding success, and building a valuable brand beyond just revenue figures.

In this episode, Matt Edmundson sits down with Adam Callinan, co-founder of BottleKeeper and current SaaS entrepreneur, for a fascinating conversation about validating product ideas, scaling with minimal staff, protecting intellectual property, and navigating the reality of Shark Tank deals.

Key Takeaways:

Proof of Concept Through Lean Methods

Adam's approach to validating BottleKeeper is a masterclass in lean startup techniques. Before investing significant money, he tested market interest by collecting emails and launching a crowdfunding campaign. "We did all of that before we spent any money," Adam explains, highlighting how crucial it is to validate ideas before major investment.

Building a Scalable Business with Minimal Staff

I'm fascinated by how BottleKeeper reached $10 million in revenue with only 14 team members. Could this approach work in today's market? Adam built the business with a strict guardrail: "If you're going to make that decision, you have to solve problems in a way that doesn't require human bodies to solve them." This forced innovation through automation and systems rather than hiring.

Creating Value Beyond Revenue

Perhaps the most surprising insight was how BottleKeeper's acquisition discussions focused less on revenue and more on their intellectual property portfolio. "On four phone calls with the board of directors, not one time did they ask us what our revenue was or if we were profitable," Adam reveals. This challenges conventional wisdom about what creates business value.

The Reality of Shark Tank Exposure

While BottleKeeper secured an on-air deal with Mark Cuban and Lori Greiner, it ultimately didn't materialize after filming. However, the exposure generated over $1 million in revenue in the first week after airing. Adam notes, "When you have the opportunity to get in front of millions of eyeballs for free... it is exceptional from a customer acquisition standpoint."

Data-Driven Decision Making

Adam's current venture, Pentane, emerged from the systems he built to run BottleKeeper. The SaaS platform helps consumer brands make smarter decisions through data analysis, highlighting how effective internal tools can often become valuable products themselves.

I wonder how many ecommerce entrepreneurs are neglecting intellectual property as a value-builder? And how might automation principles from Adam's playbook apply in today's more challenging paid media environment?

For more information about the topics discussed in this episode, visit ecommercepodcast.net.

Transcripts

Matt Edmundson:

So welcome.

Matt Edmundson:

My name is Matt Edmundson and you are listening to

Matt Edmundson:

the eCommerce Podcast.

Matt Edmundson:

Now I've been, uh, an e-commerce, uh, it's my

Matt Edmundson:

phrase For those of us who are in eCommerce, I've been

Matt Edmundson:

an e-commerce since 2002, and these days I partner with

Matt Edmundson:

e-commerce brands to help them grow, scale and exit.

Matt Edmundson:

And if you'd like to know more about how that works,

Matt Edmundson:

simply head over to the website ecommerce-podcast.net.

Matt Edmundson:

Now today.

Matt Edmundson:

I am joined from, well, fellow eCommerce-er from

Matt Edmundson:

the other side of the pond.

Matt Edmundson:

Adam, how are we doing?

Matt Edmundson:

So you're doing well.

Matt Edmundson:

I'm doing

Adam Callinan:

great, and I deeply appreciate you converting

Adam Callinan:

eCommerce into a verb.

Adam Callinan:

That's fantastic.

Adam Callinan:

We, we may borrow that on the other side of the pond.

Adam Callinan:

That's great.

Matt Edmundson:

I totally feel the freedom to steal it.

Matt Edmundson:

Uh, okay.

Matt Edmundson:

It's um, when I wrote the word down EI thought eCommerce.

Matt Edmundson:

So this is a great, I'm an eCommerce.

Matt Edmundson:

Yes.

Matt Edmundson:

I'm just gonna use this phrase.

Matt Edmundson:

When I wrote it down, it looked great on paper.

Matt Edmundson:

In fact, it's the name of our newsletter.

Matt Edmundson:

Um.

Matt Edmundson:

But to say it's not actually that straightforward, it

Matt Edmundson:

just feels slightly awkward.

Matt Edmundson:

So that's my, it's,

Adam Callinan:

it's like a sorcerer or e-commerce.

Adam Callinan:

It's great.

Adam Callinan:

Matt Edmundson: Makes perfect sense.

Adam Callinan:

Yeah, yeah, yeah.

Adam Callinan:

That's exactly what it is.

Adam Callinan:

Exactly what it is Now, uh, Adam, before we get, uh,

Adam Callinan:

get into the show, just tell folks a little bit about

Adam Callinan:

who you are and, uh, and why we're chatting Steve.

Adam Callinan:

I mean, first and foremost, I'm

Adam Callinan:

a dad and a husband and all that really important

Adam Callinan:

family stuff that is, yeah.

Adam Callinan:

Yeah.

Adam Callinan:

You, you may see in my story and the way that I look at things,

Adam Callinan:

priorities are important.

Adam Callinan:

Um, professionally speaking, I'm an entrepreneur.

Adam Callinan:

I've built and sold a couple of things.

Adam Callinan:

My, although I am the, the founder of a, a software,

Adam Callinan:

SaaS platform right now that we'll certainly talk

Adam Callinan:

to, that comes from my last experience in eCommerce, right?

Adam Callinan:

As a, as a fellow eCommerce, or that company was called

Adam Callinan:

Bottle Keeper, and there's.

Adam Callinan:

I'm sure a handful of highlights that we'll get into things

Adam Callinan:

that we did really, really well in a boat, lot of times

Adam Callinan:

that we tried to burn it to the ground and, uh, all the

Adam Callinan:

fun hard stuff that, that come with operating businesses.

Adam Callinan:

But we, uh, yeah we did, we did some really fun things there.

Adam Callinan:

We were super lean.

Adam Callinan:

We got to 8 million in sales with no employees

Adam Callinan:

or investors, then into.

Adam Callinan:

Tens of millions with, I mean, we got acquired

Adam Callinan:

by private equity.

Adam Callinan:

Uh, we only had four team members, so we were really

Adam Callinan:

lean, we were profitable.

Adam Callinan:

We had no investors or anything, so it was really, really

Adam Callinan:

fun and really, really hard.

Adam Callinan:

It's

Matt Edmundson:

amazing how those two things

Matt Edmundson:

come together, isn't

Adam Callinan:

it?

Adam Callinan:

They do.

Adam Callinan:

You have to have them.

Adam Callinan:

You have to have them both in order for it to really work.

Matt Edmundson:

You do, uh, hard work without

Matt Edmundson:

fun is just a nightmare.

Matt Edmundson:

But fun without hard work is just frivolity, uh, I

Matt Edmundson:

suppose in so many ways.

Matt Edmundson:

Yeah.

Matt Edmundson:

Um, but I, it's, I'm fascinated actually by the, the story,

Matt Edmundson:

um, of bottle Keeper.

Matt Edmundson:

We have similar stories in the sense we built up big brands.

Matt Edmundson:

I had way more than four staff.

Matt Edmundson:

Those companies got acquired and sold and we,

Matt Edmundson:

you know, we've both done this a few times now, so.

Matt Edmundson:

I am curious with bottle Keeper, 'cause you, you had this, this

Matt Edmundson:

product, uh, which as best as I can tell Adam, and forgive

Matt Edmundson:

me if I'm butchering, uh, what you did actually create,

Matt Edmundson:

um, you created the ability to keep a, a bottle of beer,

Matt Edmundson:

ice cold, uh, for a long, a sustained period of time.

Matt Edmundson:

Um, have, have I understood that correctly?

Adam Callinan:

Yes.

Adam Callinan:

So we literally took a stainless steel water bottle.

Adam Callinan:

Hacks, saw it in half.

Adam Callinan:

Stucked it with neoprene, like wet jacuzzi material, so you

Adam Callinan:

could put your beer bottle inside of it and it would keep

Adam Callinan:

it cold for way longer than is necessary and protected where

Adam Callinan:

glass doesn't make sense and

Matt Edmundson:

yeah.

Matt Edmundson:

Yeah, yeah.

Matt Edmundson:

No, fair play.

Matt Edmundson:

Fair play, and, and you, you got this business up.

Matt Edmundson:

Well, let me ask you a question first and foremost.

Matt Edmundson:

What.

Matt Edmundson:

Was this a particular problem you were having?

Matt Edmundson:

Did you just thought, my beer's not staying cold enough, long

Matt Edmundson:

enough, therefore I'm gonna hack this, this Yeti over

Matt Edmundson:

here and see what happens?

Adam Callinan:

No, it was not my problem.

Adam Callinan:

My cousin, who was my co-founder in that business,

Adam Callinan:

it was his problem.

Adam Callinan:

He, uh, whom I love deeply and I'm very close with, and

Adam Callinan:

was the best man at my wedding far before bottle keeper.

Adam Callinan:

He is a lunatic and he will only, I like him already

Adam Callinan:

in the best possible way.

Adam Callinan:

Yeah,

Matt Edmundson:

yeah.

Adam Callinan:

He will only drink a.

Adam Callinan:

Or has a significant pre preference, let's say,

Adam Callinan:

to drink a beer out of a corona, out of a bottle

Adam Callinan:

at a specific temperature.

Adam Callinan:

Yeah.

Adam Callinan:

So the day he found himself on the beach in southern

Adam Callinan:

California trying to drink a beer out of a red party cup,

Adam Callinan:

you know, at 85 degrees, uh, he, he had to have a better,

Adam Callinan:

a better way of doing that.

Adam Callinan:

So he quite literally took a stainless still

Adam Callinan:

water bottle hacks on it and half stuffed it with.

Adam Callinan:

Insulation, like CZI material.

Adam Callinan:

Mm-hmm.

Adam Callinan:

And if it is corona and solved this problem, so I was

Adam Callinan:

actually not in the country.

Adam Callinan:

I was across the pond in your neck of the woods

Adam Callinan:

when this all happened.

Adam Callinan:

Um, I thought it was interesting, but I I, I'm

Adam Callinan:

the first to say I was not sold that that was gonna

Adam Callinan:

be an actual company.

Matt Edmundson:

So what, what was the journey

Matt Edmundson:

then, because you, you.

Matt Edmundson:

You go from this sort of, I need my beer cold, and I, I'm, I I'm

Matt Edmundson:

more in the camp of your cousin.

Matt Edmundson:

To be fair, I think beer has to be cold to drink it,

Matt Edmundson:

which sounds odd coming from a Brit because for the, yeah.

Matt Edmundson:

Longest time we never did that.

Matt Edmundson:

But, um,

Matt Edmundson:

so go.

Matt Edmundson:

Going from that, this is not an idea that I think is viable.

Matt Edmundson:

You obviously had some Damascus road experience

Matt Edmundson:

to go, let's start an e-commerce business here.

Matt Edmundson:

What was that?

Adam Callinan:

We did, uh, and it was very, it

Adam Callinan:

was a very defined road.

Adam Callinan:

We went, so this would've been in the fall of 2012

Adam Callinan:

is when Matt, uh, my cousin's name is Matt.

Adam Callinan:

He did this, I sold out of a medical company in May of 2013.

Adam Callinan:

So the timing was right.

Adam Callinan:

Matt is, yeah.

Adam Callinan:

Is the.

Adam Callinan:

I hesitate to use the word wacky 'cause it makes him sound wacky.

Adam Callinan:

And he is not a wacky guy, but he's like the inventor

Adam Callinan:

that he, he generally comes up with something that's really

Adam Callinan:

cool and really interesting.

Adam Callinan:

Yeah.

Adam Callinan:

And he prototypes it and he patents it.

Adam Callinan:

And, um, you know, this, that's what he did with bottle Keeper.

Adam Callinan:

And he went down that path and, and my time had opened up.

Adam Callinan:

I went down and.

Adam Callinan:

The road of trying to start a venture capital fund, which is

Adam Callinan:

awful and terrible and I was bad at it 'cause I don't like

Adam Callinan:

raising money, which doesn't go very well with venture capital.

Adam Callinan:

Mm-hmm.

Adam Callinan:

Fundraising.

Adam Callinan:

Yep.

Matt Edmundson:

Yep.

Adam Callinan:

And we, uh, you know, I sort of over

Adam Callinan:

some time agreed that I would go and test this with Matt.

Adam Callinan:

And again, we were really close.

Adam Callinan:

So what I didn't want to do, so we're both

Adam Callinan:

scientifically minded.

Adam Callinan:

We both have science degrees, uh, specifically in molecular

Adam Callinan:

and cellular biology, which has a lot of math and physics and

Adam Callinan:

chemistry and, and all of those.

Adam Callinan:

Mm-hmm.

Adam Callinan:

Studies are revolve around the scientific method and

Adam Callinan:

where you, you sort of have to start at a, and you know

Adam Callinan:

that you need to get to Z and it's your job to figure

Adam Callinan:

the things out in between.

Matt Edmundson:

Yeah, yeah.

Matt Edmundson:

Yeah.

Adam Callinan:

And so I wanted to approach it, and this

Adam Callinan:

is also to be fair, about the time of Eric Reese, the

Adam Callinan:

Lean Startup, you know, Tim Ferriss's for our work week.

Adam Callinan:

Like all these sort of iconic books that put people, you

Adam Callinan:

know, down really lean, much smarter business paths.

Matt Edmundson:

Yeah.

Adam Callinan:

I wanted to prove that we could get, that people

Adam Callinan:

were interested in this product.

Adam Callinan:

'cause I honestly did not think they would be

Adam Callinan:

at a real price point.

Adam Callinan:

Mm-hmm.

Adam Callinan:

So we, I put up a website, I shot a video.

Adam Callinan:

I literally duct taped a GoPro to the outside of our like,

Adam Callinan:

prototype bottle keeper, which is actually sitting over my

Adam Callinan:

shoulder if you're watching video here on the shelf.

Adam Callinan:

Okay.

Adam Callinan:

Um, and shot a video on the beach, uh, near our house in

Adam Callinan:

Manhattan Beach, California.

Adam Callinan:

And put it online and spent $500 on Google AdWords,

Adam Callinan:

sending people to the site to collect emails, and

Adam Callinan:

enough people submitted their email that was like, okay,

Adam Callinan:

maybe this is a thing, but they're not giving us money.

Adam Callinan:

So it's helpful, but not, yeah.

Adam Callinan:

Super relevant.

Matt Edmundson:

Yeah.

Adam Callinan:

From there we, the only way that I could figure

Adam Callinan:

out at the time, and I still think this is quite relevant,

Adam Callinan:

maybe there's a lot more noise in the system now, so it's

Adam Callinan:

more challenging, but the only way I could figure out how

Adam Callinan:

to get and test to see if we could get strangers to input.

Adam Callinan:

Payment, like to actually give us money for it

Adam Callinan:

was with crowdfunding.

Matt Edmundson:

Mm-hmm.

Adam Callinan:

So we launched a crowdfunding campaign,

Adam Callinan:

um, that we all did our, you know, we did internally.

Adam Callinan:

We didn't go and spend a bunch of money and get

Adam Callinan:

fancy and hire video teams and do all that nonsense.

Adam Callinan:

We, you know, I shot a video in my kitchen with a cheap camera

Adam Callinan:

and that was the extent, I mean, you could still find it now.

Adam Callinan:

It was on fundable fundable do com.

Adam Callinan:

Right.

Adam Callinan:

So the, we did that to prove that we could get people that

Adam Callinan:

weren't our moms and dads and aunts and uncles to actually

Adam Callinan:

put payment information at a real price point.

Adam Callinan:

And it worked.

Adam Callinan:

I was like, huh, okay.

Adam Callinan:

That became a thing.

Adam Callinan:

So we, we, I mean we sold about 300% of what our goal was,

Adam Callinan:

which was not a lofty goal.

Adam Callinan:

It was mm-hmm.

Adam Callinan:

We figured if we could sell $5,000 at $17 a piece or

Adam Callinan:

whatever our price was, um, if we could sell $5,000 of

Adam Callinan:

that, that would be enough to prove that people were

Adam Callinan:

interested in the product at a real price point.

Matt Edmundson:

Yeah.

Matt Edmundson:

Yeah.

Matt Edmundson:

And that worked.

Matt Edmundson:

So at that point, you've got your proof

Matt Edmundson:

of concept, haven't you?

Adam Callinan:

Exactly.

Adam Callinan:

So we went, the important part there is we went and did all of

Adam Callinan:

that before we spent any money.

Matt Edmundson:

Yeah, it's interesting, isn't it?

Matt Edmundson:

Because I, I, I remember reading, um, the four hour work

Matt Edmundson:

week when it came out, and, um, I remembered this idea and, and

Matt Edmundson:

again, we, we, uh, we took his idea, Tim, the Tim Ferris idea.

Matt Edmundson:

If you've not read the book, I, I do recommend.

Matt Edmundson:

You know, reading it.

Matt Edmundson:

Uh, but we took that idea where Tim basically said, you create

Matt Edmundson:

a landing page, sell in the product, and you in essence

Matt Edmundson:

monitor how many people go to the page, how many people click

Matt Edmundson:

the button, and that's gonna give you some idea of whether

Matt Edmundson:

or not this product's gonna fly.

Matt Edmundson:

Right.

Matt Edmundson:

That was his whole thing.

Matt Edmundson:

And so it is, you didn't even need the product.

Matt Edmundson:

You were just, you were just sending people to the page to

Matt Edmundson:

see if actually anybody would.

Matt Edmundson:

And I remember reading that and thinking that is genius.

Matt Edmundson:

Like, why have I, why have I not thought about this before?

Matt Edmundson:

Um, and, and we ran that for several different

Matt Edmundson:

businesses that never really, we never really took any

Matt Edmundson:

further because of the data we were getting back from.

Matt Edmundson:

Yeah.

Matt Edmundson:

Actually we just didn't think people were gonna hit

Matt Edmundson:

the, hit the Bible and, um.

Matt Edmundson:

So it's interesting that I'm listening to you tell that

Matt Edmundson:

same story, that actually that's what you did, and

Matt Edmundson:

that's, that was the start.

Matt Edmundson:

The start of in effect of, of bottle keeper.

Adam Callinan:

It was a great way to start the company and

Adam Callinan:

again, prove it out as the skeptic in the Crowd going.

Adam Callinan:

Honestly, didn't believe, I thought it was a cool product,

Adam Callinan:

but I thought it was a $7 at Spencer's gift product,

Adam Callinan:

which is not a company.

Adam Callinan:

That's a nice, maybe hobby, but that's not a business.

Matt Edmundson:

Yeah, yeah.

Matt Edmundson:

So it

Adam Callinan:

was a really good way to prove to, to use

Adam Callinan:

data to prove myself wrong.

Adam Callinan:

Or let the data prove myself wrong.

Matt Edmundson:

It's an interesting, do you see

Matt Edmundson:

people doing that these days?

Matt Edmundson:

I mean, back then it was kind of like, you know, after, after

Matt Edmundson:

the, the four hour work week came out, I, I, you talked

Matt Edmundson:

to a lot of people and they were doing similar things.

Matt Edmundson:

I don't know if I've spoken to many people doing it recently.

Matt Edmundson:

I know I've spoken to a chap called Tanner Holt.

Matt Edmundson:

He's been on the show.

Matt Edmundson:

He has a similar methodology using Facebook ads to, uh, to

Matt Edmundson:

build these funnels, to test concepts, to prove ideas.

Matt Edmundson:

But, um.

Matt Edmundson:

Uh, do you see people doing that now or do you think it's

Matt Edmundson:

a, it's sort of something that we don't do anymore?

Matt Edmundson:

It seems slightly distasteful, maybe.

Adam Callinan:

Well, I mean, the crowdfunding sites are certainly

Adam Callinan:

still highly functional.

Adam Callinan:

I mean, you know, that's Kickstarter and Indiegogo

Adam Callinan:

and surely fundable and, and these things, you don't

Adam Callinan:

hear about them as much.

Adam Callinan:

And I think that's probably Aurion Media issue.

Matt Edmundson:

Mm-hmm.

Matt Edmundson:

Adam Callinan: Aurion Media outcome.

Matt Edmundson:

I do know, I mean, I have.

Matt Edmundson:

A, a friend and and company we work with that's called

Matt Edmundson:

Packed Bags, PAKT bags.

Matt Edmundson:

And they launched their brand on crowdfunding, I mean,

Matt Edmundson:

kind of the exact same way.

Matt Edmundson:

Like they hacked together the products and used

Matt Edmundson:

some, some video editing to, to create a thing.

Matt Edmundson:

And I mean, they did $2 million worth of, sold $2 million

Matt Edmundson:

worth of product online.

Matt Edmundson:

And that was.

Matt Edmundson:

Five years ago.

Matt Edmundson:

Wow.

Adam Callinan:

I mean, that wasn't, I mean, we

Adam Callinan:

did this in 2013, so yeah, that was over a decade ago.

Adam Callinan:

But that, you know, this is, this was right before Covid.

Adam Callinan:

Um, so I'm, I'm sure there are more success

Adam Callinan:

stories of out there of people doing that Again.

Adam Callinan:

The, with the caveat that it, to me, success is not

Adam Callinan:

raise a bazillion dollars.

Adam Callinan:

I mean, Malcolm impact what they did, $2 million is outrageous.

Adam Callinan:

Like that's an insane amount of money to raise grant funding.

Adam Callinan:

Yeah.

Adam Callinan:

Yeah.

Adam Callinan:

We were, we raised $13,000.

Adam Callinan:

Like it wasn't a big amount of money.

Adam Callinan:

We didn't need a lot of money to start the company.

Matt Edmundson:

Mm-hmm.

Matt Edmundson:

I

Adam Callinan:

mean, even in the, the whole course

Adam Callinan:

of the company, Matt and I each put in $10,000.

Adam Callinan:

That was the extent of our entire investment

Adam Callinan:

into the business.

Adam Callinan:

So that $13,000 it paid for the first manufacturing run, plus a

Adam Callinan:

little bit of product, you know, maybe double the, the amount

Adam Callinan:

of product that we needed.

Adam Callinan:

And then, you know, we marked it at a price point that was

Adam Callinan:

real and continued to sell it.

Adam Callinan:

And you know, we had some important inflection points

Adam Callinan:

and some lucky things that happened over the course of

Adam Callinan:

the first year that turned it from, you know, a. Funny

Adam Callinan:

side project to like a holy hell, this is happening.

Adam Callinan:

Kind of a business.

Adam Callinan:

Yeah.

Adam Callinan:

Yeah.

Adam Callinan:

But it was really, if you, if you boil it down just to

Adam Callinan:

the simple test of can we get strangers to put in their

Adam Callinan:

credit card and click buy?

Adam Callinan:

Mm-hmm.

Adam Callinan:

Just that.

Adam Callinan:

Just let that be the test.

Adam Callinan:

If you need to raise a zillion dollars, like go and do that.

Adam Callinan:

And then maybe you raise a zillion dollars

Adam Callinan:

and that's great.

Adam Callinan:

And maybe you take that data and the, you know, the modicum of

Adam Callinan:

success that you get from that.

Adam Callinan:

Mm-hmm.

Adam Callinan:

And use that to go raise around or raise family and

Adam Callinan:

friends around or whatever.

Adam Callinan:

Yeah.

Adam Callinan:

At least then you have, like you said, you at least have a

Adam Callinan:

proof of concept at that point.

Matt Edmundson:

You do.

Matt Edmundson:

And that proof of con, and this is really important, I

Matt Edmundson:

think if you're starting out in e-comm, which I know many people

Matt Edmundson:

listening to the show are.

Matt Edmundson:

Someone and I, and I like how you phrased it.

Matt Edmundson:

Um, uh, I, I often say to people, someone other

Matt Edmundson:

than your mum has to buy this product willingly.

Matt Edmundson:

Right?

Matt Edmundson:

Yeah.

Matt Edmundson:

And, and if you can do that, then maybe, maybe

Matt Edmundson:

there's, there's something of interest in there.

Matt Edmundson:

If I fast forward, um, Adam a few years, then your, your

Matt Edmundson:

bottleneck's doing well.

Matt Edmundson:

Um, and you then appear on Shark Tank.

Matt Edmundson:

Right.

Matt Edmundson:

And this, this interests me because we don't have

Matt Edmundson:

Shark Tank in the uk.

Matt Edmundson:

We have something called Dragon's Den, which I

Matt Edmundson:

feel is the same thing.

Matt Edmundson:

Yep.

Matt Edmundson:

Um, and the reason why this interests me is

Matt Edmundson:

coming on the show soon.

Matt Edmundson:

I, I spoke to her earlier this week actually, is a, a beautiful

Matt Edmundson:

young lady called Millie.

Matt Edmundson:

She started a makeup business.

Matt Edmundson:

She's got, um, she has, uh, this chromosome issue

Matt Edmundson:

going on, which, um, so she wanted to do, uh, a makeup

Matt Edmundson:

company for disabled people.

Matt Edmundson:

And her story is just magical and inspiring.

Matt Edmundson:

So make make sure folks she stay connected.

Matt Edmundson:

'cause that's coming up.

Matt Edmundson:

The thing that interests me was this Thursday

Matt Edmundson:

she was on Dragon's Den.

Matt Edmundson:

Right.

Matt Edmundson:

So the equivalent of, of Shark Tank, she took

Matt Edmundson:

her business on that.

Matt Edmundson:

Um, I'm still to catch up with the episode.

Matt Edmundson:

I'm still to find out what actually happened.

Matt Edmundson:

Um, and I, and I'm getting to do the interview with

Matt Edmundson:

her in two weeks time.

Matt Edmundson:

So she's coming back on the show, which will be interesting.

Matt Edmundson:

So this has piqued my interest that in the space of a week

Matt Edmundson:

I've spoken two people, uh, that are going on Dragons down or

Matt Edmundson:

have been on, uh, shark Tank.

Matt Edmundson:

How did you find that whole experience?

Adam Callinan:

They found us in 2015.

Adam Callinan:

Mm-hmm.

Adam Callinan:

Because we were, you know, this is like the heyday of paid media

Adam Callinan:

that, you know, we were spending it as fast as we could spend it

Adam Callinan:

on Facebook and it was returning 20 x and we literally couldn't

Adam Callinan:

reinvest it fast enough.

Matt Edmundson:

Yeah.

Adam Callinan:

So we had a miss those

Matt Edmundson:

days.

Matt Edmundson:

Miss those.

Matt Edmundson:

Yeah,

Adam Callinan:

I know the good old days.

Adam Callinan:

That's, that's quite literally why I won't ever have a

Adam Callinan:

consumer product brand again.

Adam Callinan:

I, I can't go back.

Adam Callinan:

Um, time travel were a thing.

Matt Edmundson:

Yeah.

Adam Callinan:

And so we were, you know, we had one

Adam Callinan:

video that I shot on the beach in front of my house.

Adam Callinan:

We're like, hands come in and you see the bottle

Adam Callinan:

keeper in action and.

Adam Callinan:

And that video got, I mean, it got a 2 billion views

Adam Callinan:

or something 'cause we put so much money behind it.

Adam Callinan:

Mm-hmm.

Adam Callinan:

Um, and it just returned unbelievably well.

Adam Callinan:

And so a producer at Shark Tank saw that video and they're,

Adam Callinan:

I mean, they have a team of people whose jobs it is to go

Adam Callinan:

out and find interesting things.

Adam Callinan:

You can also get into the show, you know, by going

Adam Callinan:

to a casting call or submit

Matt Edmundson:

mm-hmm.

Adam Callinan:

Mm-hmm.

Adam Callinan:

Stuff.

Adam Callinan:

So they reached out, we went through the process.

Adam Callinan:

Um, I was actually in Iceland when they gave

Adam Callinan:

us our, the film dates.

Adam Callinan:

And granted in 2015, we were, I. We did about a million

Adam Callinan:

and a half in revenue, and they found out that

Adam Callinan:

I was not in the country.

Adam Callinan:

The whole point of this business, to be clear, was that

Adam Callinan:

I wanted to build a scalable business that had no employees.

Adam Callinan:

Yeah.

Adam Callinan:

That I could operate from anywhere in the

Adam Callinan:

world with internet.

Adam Callinan:

Mm-hmm.

Adam Callinan:

So my wife and I could travel, and we did.

Adam Callinan:

We spent four to six months of the year outta the

Adam Callinan:

country, much of the time.

Adam Callinan:

Again, across the pond, in your neck of the woods,

Adam Callinan:

and in Asia and Africa, and all these fun places.

Adam Callinan:

Mm-hmm.

Adam Callinan:

So they, they ended up not being okay with me not

Adam Callinan:

being in the country when I had to come back and film.

Adam Callinan:

So they pushed us, obviously I didn't know that or I

Adam Callinan:

would've been in the country.

Adam Callinan:

They pushed us to the next year.

Adam Callinan:

Then they had too many beer companies on that year, so they

Adam Callinan:

pushed us to the next year.

Adam Callinan:

And so, but we didn't film until June of 2018.

Adam Callinan:

Right.

Adam Callinan:

And I mean, our trailing 12 months in June of 2018

Adam Callinan:

was over $10 million.

Adam Callinan:

So like, we were a dramatically different

Adam Callinan:

company by the time we filmed.

Matt Edmundson:

Yeah.

Matt Edmundson:

Yeah.

Matt Edmundson:

Sort of eight, seven or eight times the

Matt Edmundson:

size, wasn't it really?

Adam Callinan:

Yeah.

Adam Callinan:

Yeah.

Adam Callinan:

So I mean, as expected, you know, the, the episode

Adam Callinan:

took about 55 minutes to film, and it is pure chaos.

Adam Callinan:

I mean, there were no breaks, there were no redos,

Adam Callinan:

and they cut that into seven or eight minutes.

Adam Callinan:

But of the 55 minutes, I think 52 of them were of them

Adam Callinan:

just messing with us about not needing to be there.

Adam Callinan:

I mean, mark Cuban's actual quote was either

Adam Callinan:

you're the worst business people in the world, or

Adam Callinan:

you don't need to be here.

Adam Callinan:

Which is, yeah, we knew that was gonna happen.

Adam Callinan:

Made for a gray headline.

Matt Edmundson:

Yeah.

Matt Edmundson:

Yeah, that definitely, you put that on a poster

Matt Edmundson:

on your office, right?

Matt Edmundson:

Yeah.

Matt Edmundson:

It's, uh, there's, there's the motivation.

Matt Edmundson:

Now, you didn't get the Shark Tank, well, you got the

Matt Edmundson:

Shark Tank deal on the tv.

Matt Edmundson:

They got, you got the agreement, but for whatever reason,

Matt Edmundson:

it, it didn't come to pass, um, post recording, but.

Matt Edmundson:

I'm assuming, well, I don't know the answer 'cause I've

Matt Edmundson:

read the data, but it, it sort of gives you a tremendous

Matt Edmundson:

amount of exposure, doesn't it?

Matt Edmundson:

The, it does the whole Shark Tank thing and so the business

Matt Edmundson:

then goes to another level.

Matt Edmundson:

Again,

Adam Callinan:

it's, you know, and yes, short answer, when you

Adam Callinan:

have the opportunity to get in front of millions of eyeballs

Adam Callinan:

for free, like it doesn't cost you anything to do it.

Adam Callinan:

Yeah.

Adam Callinan:

You're not giving up, you know, take that in the us.

Adam Callinan:

There's this never ending rumor that if you go on

Adam Callinan:

the show, you have to give them 5% of your company,

Adam Callinan:

which is completely false.

Adam Callinan:

Mm-hmm.

Adam Callinan:

They did that the first year and Mark Cuban said, if you

Adam Callinan:

keep doing it and you don't give it back, I'm gone.

Adam Callinan:

So they changed it and they never did that again.

Adam Callinan:

Right.

Adam Callinan:

So it doesn't cost you anything from a customer

Adam Callinan:

acquisition standpoint.

Adam Callinan:

It is exceptional.

Matt Edmundson:

Yeah,

Adam Callinan:

I mean we aired, we were lucky that

Adam Callinan:

we aired, you know, the December 3rd or something

Adam Callinan:

right before Christmas.

Adam Callinan:

And we were, we would do half our revenue in the month of

Adam Callinan:

December for the entire year.

Adam Callinan:

Mm-hmm.

Adam Callinan:

So we were a very much a gift product company.

Adam Callinan:

Right.

Adam Callinan:

So we got really lucky with that.

Adam Callinan:

We had over a million dollars of revenue in the first week that

Adam Callinan:

we could directly attribute to Shark Tank, and surely we had

Adam Callinan:

more that we could not directly attribute to Shark Tank.

Matt Edmundson:

Yeah.

Adam Callinan:

But that episode re airs today.

Adam Callinan:

I mean, that was.

Adam Callinan:

Seriously, I would.

Adam Callinan:

Oh yeah, absolutely.

Adam Callinan:

Okay.

Adam Callinan:

It's on A, B, C for it.

Adam Callinan:

It reared in the January after, and then they move it

Adam Callinan:

to CNBC and it rears probably every other month still.

Adam Callinan:

I mean, it is, it is like the gift that keeps on giving,

Matt Edmundson:

that's the most extraordinary thing, isn't it?

Matt Edmundson:

Yeah.

Matt Edmundson:

And so,

Adam Callinan:

uh, no

Matt Edmundson:

regrets then doing that.

Adam Callinan:

Oh, goodness.

Adam Callinan:

No.

Adam Callinan:

It was an exceptional experience.

Adam Callinan:

Yeah.

Adam Callinan:

I mean, in the, you know, from an investment standpoint,

Adam Callinan:

we were open to taking it.

Adam Callinan:

We didn't really want it, but we were absolutely

Adam Callinan:

open to taking it.

Adam Callinan:

The deal that we did on tv, we were.

Adam Callinan:

Open to do.

Adam Callinan:

I mean, we got what we asked for.

Adam Callinan:

We asked for a million dollars for 5%, and

Adam Callinan:

we got Mark and Lori.

Adam Callinan:

Despite, despite Mark's, you're either the worst business

Adam Callinan:

people in the world or you don't need to be here commentary.

Adam Callinan:

Um, and then the reason there's a, you know, if you've ever.

Adam Callinan:

Ben around any investment ever, whether someone

Adam Callinan:

investing in your company or you investing in another.

Adam Callinan:

We literally read an an investing article ever.

Adam Callinan:

Due diligence is a real thing and it takes a really long

Adam Callinan:

time, and that goes both ways.

Adam Callinan:

Mm-hmm.

Adam Callinan:

Lori wanted to put us on QVC, which wasn't part of our brand.

Adam Callinan:

We were more luxury high-end brand, so

Adam Callinan:

that didn't make sense.

Adam Callinan:

Yeah.

Adam Callinan:

So she, we, and she was awesome to work with.

Adam Callinan:

She just called me directly and we talked and that was great.

Adam Callinan:

Mm-hmm.

Adam Callinan:

But it didn't make sense.

Adam Callinan:

And Mark.

Adam Callinan:

We did try to do a different deal with where we were

Adam Callinan:

gonna, he was gonna move more into a consultant.

Adam Callinan:

We really didn't wanna take money from him.

Adam Callinan:

Mm-hmm.

Adam Callinan:

You take money from people, you have this, you know, fiduciary.

Adam Callinan:

At least again, in the US you have this big

Adam Callinan:

fiduciary responsibility.

Adam Callinan:

Yeah.

Adam Callinan:

I didn't really want to have that to Mark Cuban

Adam Callinan:

unless we really needed to have it and we didn't.

Adam Callinan:

We were fortunate at the time to not so.

Adam Callinan:

We tried to do a consulting deal.

Adam Callinan:

It didn't work out for legal reasons.

Adam Callinan:

We had to, we were gonna have to change our accounting structure

Adam Callinan:

and it was gonna cost like a half a million dollars in taxes.

Adam Callinan:

Oh, wow.

Adam Callinan:

So it wasn't because, you know, there wasn't any

Adam Callinan:

like malicious intent or, uh, or, uh, disagreements.

Adam Callinan:

It just, mm-hmm.

Adam Callinan:

Things happen.

Adam Callinan:

Most of the deals you see on TV don't actually get done.

Adam Callinan:

Yeah, yeah.

Adam Callinan:

Yeah.

Adam Callinan:

That's just the reality.

Adam Callinan:

It's good television.

Adam Callinan:

It's a TV show.

Adam Callinan:

Let's see.

Adam Callinan:

Yeah, yeah.

Adam Callinan:

Let's be really clear.

Adam Callinan:

It's first a TV show and then, uh, and you know, some of 'em do

Matt Edmundson:

obviously.

Matt Edmundson:

Yeah, yeah.

Matt Edmundson:

No, absolutely.

Matt Edmundson:

There's a couple of things, Adam, that you've

Matt Edmundson:

said along the way 'cause I'm, I'm really intrigued

Matt Edmundson:

to, into this if I can.

Matt Edmundson:

So a lot of people like say start in e-com businesses

Matt Edmundson:

or they're small e-com businesses and you, and

Matt Edmundson:

you have sort of achieved.

Matt Edmundson:

Um, what we, bris would like to call the American

Matt Edmundson:

Dream in many ways.

Matt Edmundson:

It's kind of like you've set up a business, it's

Matt Edmundson:

scaled, you are on tv.

Matt Edmundson:

Uh, it scaled even more.

Matt Edmundson:

You exit the business.

Matt Edmundson:

You made a few quid and everyone's happy, right?

Matt Edmundson:

And you've, and you've sort of gone from beginning to end

Matt Edmundson:

and now you're, you're running your, your SaaS service.

Matt Edmundson:

I'm intrigued by this notion going back to

Matt Edmundson:

the four hour work week.

Matt Edmundson:

Um.

Matt Edmundson:

Which was very much part of Tim Ferriss's thinking,

Matt Edmundson:

which seems to have been, uh, part of your thinking.

Matt Edmundson:

I wanted to build a business that I could run from anywhere

Matt Edmundson:

in the world, and I didn't want really to have staff.

Matt Edmundson:

And yet you are turning over 10, $15 million a year

Matt Edmundson:

with very little staff.

Matt Edmundson:

There's a lot of, I can hear them now screaming.

Matt Edmundson:

They're all shouting at their car, radios or wherever they're

Matt Edmundson:

listening to us going, how in the world did you do that?

Adam Callinan:

It's much easier to do when you build

Adam Callinan:

from the very beginning, the guardrail, that you'll never

Adam Callinan:

have a team member, right?

Adam Callinan:

You have to solve problem if you're gonna make that decision.

Adam Callinan:

Mm-hmm.

Adam Callinan:

You have to solve problems in a way that doesn't require

Adam Callinan:

human bodies to solve them.

Adam Callinan:

So on the one hand, I had to learn how to play and run every

Adam Callinan:

single position in the business.

Adam Callinan:

Because I had to do every single position in the business.

Adam Callinan:

Like Matt's responsibility was our manufacturing and

Adam Callinan:

our inventory and, uh, some of our financial stuff,

Adam Callinan:

shipping and fulfillment.

Adam Callinan:

The things that would happen that a customer

Adam Callinan:

didn't see my responsibility was everything else.

Adam Callinan:

The website, the images, the videos, the brand, the voice,

Adam Callinan:

the email, all of the content and copy all of the paid social

Adam Callinan:

media, all of the organic social media, like I literally.

Adam Callinan:

Every single thing that a customer would touch, I,

Adam Callinan:

I had to physically do.

Matt Edmundson:

Yeah.

Adam Callinan:

So when you learn how to do those things, when

Adam Callinan:

you have to learn how to do those things, you know how to

Adam Callinan:

fix them when they're broken.

Adam Callinan:

And you also get to see.

Adam Callinan:

I got to see and find interesting ways to

Adam Callinan:

automate a lot of that.

Adam Callinan:

And you know, and that would've been really difficult

Adam Callinan:

in 2005, but in 2015, you know, we're not at a place

Adam Callinan:

where most tech platforms will talk to each other.

Adam Callinan:

And if they won't, we had Zapier or one of these

Adam Callinan:

platforms that you could get them to talk to each other.

Adam Callinan:

You could move the stuff into a Google sheet and zap

Adam Callinan:

it from here to there and you know, create scalable.

Adam Callinan:

Systems, cloud-based systems and, and we did that

Adam Callinan:

really, really, really well.

Adam Callinan:

But, but we only got to do that at scale, I think because it

Adam Callinan:

was, the company was built like that and we said, no, this is

Adam Callinan:

another really important piece.

Adam Callinan:

Because of that guardrail, I was really, really strict

Adam Callinan:

and I mean, Matt and I were really strict that we did not.

Adam Callinan:

Do anything that would require us to hire

Adam Callinan:

people, even if they were opportunities to make money.

Adam Callinan:

Okay.

Adam Callinan:

I mean, we had companies coming to us, retail companies and

Adam Callinan:

stores and wholesale almost from the very beginning,

Adam Callinan:

asking to buy the product.

Adam Callinan:

And I knew that if we were going to do that, we were gonna

Adam Callinan:

need to have somebody whose whole job was just to do that.

Adam Callinan:

Mm-hmm.

Adam Callinan:

So we said no to it, like people trying to give us money

Adam Callinan:

for product, we told them no because it violated this

Adam Callinan:

core tenant in the business.

Matt Edmundson:

Mm-hmm.

Adam Callinan:

In hindsight, that worked really, really well.

Adam Callinan:

One, because it forced us to focus just on the consumer

Adam Callinan:

in a D two C business.

Adam Callinan:

And then by the time we went, we did decide to go

Adam Callinan:

to wholesale and retail.

Adam Callinan:

We had such incredible demand because we had the

Adam Callinan:

consumers, not because we were asking them to, they

Adam Callinan:

were going into the stores and asking for this product.

Adam Callinan:

They, you know, they didn't wanna wait the two days it

Adam Callinan:

was gonna take to ship 'em.

Matt Edmundson:

Yeah.

Adam Callinan:

And we, we had a wait list.

Adam Callinan:

I mean, you know, we had the companies that were coming

Adam Callinan:

to us, we weren't just telling 'em to pound sand.

Adam Callinan:

We were like, yeah, we'll at some point we

Adam Callinan:

will be open to this.

Adam Callinan:

Give us your email and we'll let you know.

Adam Callinan:

So by the time we did that, we had thousands of

Adam Callinan:

companies on a wait list.

Adam Callinan:

So we launched into wholesale in 2018.

Adam Callinan:

We went into 5,000 stores in the first year,

Adam Callinan:

and we got to control.

Adam Callinan:

It was crazy and we got to control how.

Adam Callinan:

I mean, we weren't jerks about it, but like you

Adam Callinan:

couldn't sell it online.

Adam Callinan:

I, the whole point of wholesale was I didn't wanna

Adam Callinan:

compete with the company selling our own stuff online.

Adam Callinan:

So, so because we, we kind of held the cards, we got to

Adam Callinan:

control how it was distributed and where it went in the store,

Adam Callinan:

and how they talked about it and what their pricing was.

Adam Callinan:

Um, so it worked that, and that was completely unintended.

Adam Callinan:

I, we didn't do that on purpose.

Adam Callinan:

That was just a, a nice benefit from, from waiting

Adam Callinan:

until we had enough demand to go in and do it.

Adam Callinan:

Do you think, looking back,

Matt Edmundson:

um, then that this idea of, um, having this

Matt Edmundson:

non-negotiable, which says, you know, I'm gonna, we're gonna

Matt Edmundson:

build this business where we don't employ people at least for

Matt Edmundson:

a little while until, you know, you, you know, you are doing all

Matt Edmundson:

the wholesale accounts, but it, do you think looking back that

Matt Edmundson:

was a right decision to make?

Matt Edmundson:

Would you still make the same decision?

Adam Callinan:

No.

Adam Callinan:

I wouldn't, because the time is different.

Adam Callinan:

It's significantly more difficult today to build a

Adam Callinan:

online only e-comm to scale.

Adam Callinan:

Uh, namely because paid media is kind of off the table.

Adam Callinan:

Yeah.

Adam Callinan:

Like building a business on paid media today as your

Adam Callinan:

foundational revenue model is phenomenally treacherous.

Matt Edmundson:

Mm-hmm.

Adam Callinan:

If it's even possible, frankly, and I don't.

Adam Callinan:

I don't have the expertise to go and build massive audience

Adam Callinan:

and engagement organically.

Adam Callinan:

People do and they do that and you see it and

Adam Callinan:

I think it is absolutely.

Adam Callinan:

It's like sorcery to me.

Adam Callinan:

It's unbelievable how people can do that.

Adam Callinan:

Yeah.

Adam Callinan:

Um.

Adam Callinan:

And it's funny, I was having a conversation with Travis

Adam Callinan:

Lowry at Vinyl VC the other day, who's a friend and

Adam Callinan:

he invests in commerce.

Adam Callinan:

He won't call it e-commerce because he actually doesn't

Adam Callinan:

believe that a successful business can be exclusively

Adam Callinan:

in e-commerce today.

Adam Callinan:

And I agree with that.

Adam Callinan:

Hmm.

Adam Callinan:

I think it's too difficult to, um, when you know, when

Adam Callinan:

you're small and, and little and nimble and you're trying

Adam Callinan:

to prove the concepts out.

Adam Callinan:

Absolutely.

Adam Callinan:

Like get as far as you can with that as possible.

Matt Edmundson:

Yeah.

Adam Callinan:

Um, but.

Adam Callinan:

But I think you, you have to diversify that revenue

Adam Callinan:

stream a lot earlier than we had to in Yeah.

Adam Callinan:

You know, 16, 17, 18.

Matt Edmundson:

Yeah.

Matt Edmundson:

Yeah.

Matt Edmundson:

It's a very different landscape, isn't it now?

Matt Edmundson:

I suppose in, in many ways it is.

Matt Edmundson:

Um, I, I look back and I, our first e-com

Matt Edmundson:

business was in 2002.

Matt Edmundson:

That's epic.

Matt Edmundson:

Yeah.

Matt Edmundson:

And you, you kind of go, well, it's only 20, 23 years.

Matt Edmundson:

But so much has changed in the last 23 months.

Matt Edmundson:

Do you know what I mean?

Matt Edmundson:

It's that kind of, it's such a fast, dynamic, uh, moving space.

Matt Edmundson:

I'm intrigued by your statement.

Matt Edmundson:

If you were starting, uh, you wouldn't get into a consumer

Matt Edmundson:

goods eCommerce business now.

Matt Edmundson:

I mean, I know you've got into the SAS business.

Matt Edmundson:

You've got into, and that's, and we'll talk about

Matt Edmundson:

that in in just a second.

Matt Edmundson:

I'm curious as to, is that the, what you've just talked

Matt Edmundson:

about, is that the reason why you wouldn't get into this.

Adam Callinan:

I would say what I wouldn't do, I

Adam Callinan:

wouldn't go and try to start something from nothing.

Adam Callinan:

Right.

Adam Callinan:

In, in the consumer product world.

Adam Callinan:

And, and honestly, part of it's just emotional.

Adam Callinan:

Like I've done it already.

Adam Callinan:

I mean, I wanna go and find new challenges and new things.

Adam Callinan:

Like I know the pain that's gonna come with that,

Adam Callinan:

and I don't particularly wanna relive it.

Matt Edmundson:

Mm-hmm.

Adam Callinan:

I'll relive it starting SaaS companies

Adam Callinan:

and I'll relive it, doing all, all these other things.

Adam Callinan:

But those are learning experiences.

Adam Callinan:

Those are new problems that I could solve in a different way.

Adam Callinan:

Um, I do think because of seeing that.

Adam Callinan:

Seeing an eCommerce business go through the

Adam Callinan:

full American dream cycle.

Adam Callinan:

Mm-hmm.

Adam Callinan:

And I, I do agree with you.

Adam Callinan:

Like we lived the American dream, no question.

Matt Edmundson:

Mm.

Adam Callinan:

But because I've gotten to see it through

Adam Callinan:

that all the way from startup through, you know, early scale,

Adam Callinan:

through midscale, through acquisition and all, you know,

Adam Callinan:

all of the goods and bads that come with every single one of

Adam Callinan:

those pieces, I can be really helpful to those companies.

Adam Callinan:

And I, I could see a circumstance, you know,

Adam Callinan:

of getting involved with.

Adam Callinan:

eCom businesses that we're, we're struggling.

Adam Callinan:

'cause it's really easy for me to look under the

Adam Callinan:

hood and see what's wrong.

Adam Callinan:

Yeah.

Adam Callinan:

And frankly, that's what this SaaS product,

Adam Callinan:

that's penting Yeah.

Adam Callinan:

Yeah.

Adam Callinan:

That's what it does.

Adam Callinan:

And we can talk about that if you want.

Adam Callinan:

But, um, that part is, is interesting to me

Adam Callinan:

because I can be really helpful really quickly.

Matt Edmundson:

Yeah.

Adam Callinan:

And, and most of the, the challenges are

Adam Callinan:

inside of that, although they're emotional in nature

Adam Callinan:

because we're humans and that's what comes, that's

Adam Callinan:

the beauty of being human.

Adam Callinan:

They're generally math problems.

Matt Edmundson:

Yeah.

Adam Callinan:

Like, yeah.

Adam Callinan:

Yeah.

Adam Callinan:

They, they're data issues and math problems and algorithms.

Adam Callinan:

They need to be tweaked and thought of differently.

Adam Callinan:

And, and that's easy for me to, to go in and help with

Matt Edmundson:

my, uh, my son, my eldest son has, has,

Matt Edmundson:

uh, this year he graduated.

Matt Edmundson:

Um, not this year.

Matt Edmundson:

Last year he graduated from.

Matt Edmundson:

University with his master's in theoretical physics.

Matt Edmundson:

Adam, great.

Matt Edmundson:

Epic.

Matt Edmundson:

Oh, I wanna talk to him.

Matt Edmundson:

Smart chap.

Matt Edmundson:

I love this.

Matt Edmundson:

But he's like, he's like, everything is

Matt Edmundson:

a math problem, dad.

Matt Edmundson:

That's, that's, it's just a math problem.

Matt Edmundson:

I just need to solve the math.

Matt Edmundson:

Okay.

Adam Callinan:

I spend, I spend an unreasonable amount

Adam Callinan:

of my spare time in the world of quantum mechanics,

Adam Callinan:

and, uh, that's where he, that's where he functions.

Matt Edmundson:

It's awesome.

Matt Edmundson:

Oh, the stuff he comes up with is just on another planet.

Matt Edmundson:

That's me.

Matt Edmundson:

That's cool.

Adam Callinan:

Good for,

Matt Edmundson:

good for you.

Matt Edmundson:

And good for him.

Matt Edmundson:

That's awesome.

Matt Edmundson:

Well, definitely.

Matt Edmundson:

Yeah.

Matt Edmundson:

Yeah, yeah.

Matt Edmundson:

But, uh, I, I is your comment about, uh, but mess, one of

Matt Edmundson:

the things, um, that I also wanted to ask you about,

Matt Edmundson:

and I can't remember where, about in the conversation,

Matt Edmundson:

whether, whether this was prerecord or post record,

Matt Edmundson:

the value of your business.

Matt Edmundson:

Right.

Matt Edmundson:

So a lot of people are, are, are, um, thinking about

Matt Edmundson:

exiting their e-com businesses or they're wanting to think

Matt Edmundson:

about the possibility of that in a few years time.

Matt Edmundson:

And so the default has always been go build sales and.

Matt Edmundson:

Um, you know, hopefully sell at a time when you've

Matt Edmundson:

got a good multiple.

Matt Edmundson:

One of the comments that you made was about building

Matt Edmundson:

value from your ip.

Matt Edmundson:

So you, you, you did a lot of, um, patents, um, or

Matt Edmundson:

patents, uh, I suppose you, which I'm not quite sure the

Matt Edmundson:

right way to pronounce it now.

Matt Edmundson:

What, tell me a little bit about that, because this obviously,

Matt Edmundson:

um, is unconventional, I suppose in some ways to the standard

Matt Edmundson:

rhetoric that maybe eCommerce entrepreneurs are told.

Adam Callinan:

When we got started in bottle keeper, uh,

Adam Callinan:

I never believed, and my cousin didn't really believe either

Adam Callinan:

we were on the same page.

Adam Callinan:

That going and raising a bunch of money and then chasing

Adam Callinan:

that to the next valuation round and then chasing it

Adam Callinan:

to the next valuation round sounded like a fun thing to do.

Adam Callinan:

And my company before that was bootstrapped.

Adam Callinan:

Yeah.

Adam Callinan:

I mean, I'd never raised money.

Adam Callinan:

It just wasn't part of who I was and wanted to be.

Adam Callinan:

Yeah.

Adam Callinan:

And that would've gone very much against the, I want

Adam Callinan:

to build a scalable thing on the internet that I can

Adam Callinan:

travel the world to do.

Adam Callinan:

Yeah.

Adam Callinan:

Yeah.

Adam Callinan:

Yeah.

Adam Callinan:

That doesn't generally fit with playing the, the

Adam Callinan:

VC run and gun game, so.

Adam Callinan:

At the same time, we also knew that it wasn't a business that

Adam Callinan:

we wanted to hand our kids.

Adam Callinan:

It wasn't, this wasn't the thing that was gonna

Adam Callinan:

be the generational.

Adam Callinan:

Yeah.

Adam Callinan:

Like I, you know, to be clear, from the age of six until

Adam Callinan:

halfway through college, I wanted to be a doctor.

Adam Callinan:

My whole life revolved around being a doctor.

Adam Callinan:

That's why I got a crazy science degree.

Adam Callinan:

Mm-hmm.

Adam Callinan:

Now I'm selling beer products.

Adam Callinan:

This is like the, you know, epic give nothing back dichotomy.

Adam Callinan:

Yeah.

Adam Callinan:

So this was, this was a thing that, that we did not see

Adam Callinan:

as, as the do for everything.

Adam Callinan:

That being said, we believed that if you could

Adam Callinan:

build a business that was.

Adam Callinan:

That had two things.

Adam Callinan:

One, it was profitable, meaning it could survive ups and downs,

Adam Callinan:

and if you're not gonna raise money, it has to be profitable.

Adam Callinan:

Yeah.

Adam Callinan:

So that's not really an option.

Adam Callinan:

But the other is if you can build value in as many

Adam Callinan:

places as possible throughout the business mm-hmm.

Adam Callinan:

Someone will always want to buy it.

Adam Callinan:

So where we saw building value, were in three places.

Adam Callinan:

One which you just talked about is sales.

Adam Callinan:

There's value in revenue, no question.

Adam Callinan:

Even if it's not profitable revenue, as much as I hate

Adam Callinan:

saying that, but it's true.

Matt Edmundson:

Mm-hmm.

Adam Callinan:

The second is in the brand.

Adam Callinan:

So we were really, really, really diligent.

Adam Callinan:

That's why our products were expensive.

Adam Callinan:

Like we looked at Yeti and it was unfathomable to me

Adam Callinan:

how they took a product that everybody like it was

Adam Callinan:

not a super unique product.

Adam Callinan:

Granted they had some IP and whatnot, but like

Adam Callinan:

it was a fancy cooler.

Adam Callinan:

There were 10 companies that had the same quality of cooler.

Adam Callinan:

Yeah.

Adam Callinan:

But they would get $300 for their cooler.

Adam Callinan:

Mm-hmm.

Adam Callinan:

And people were going gaga over it.

Adam Callinan:

Yeah.

Adam Callinan:

Yeah.

Adam Callinan:

I don't, I never understood how they do that, and

Adam Callinan:

I absolutely loved it.

Adam Callinan:

So I just said I want to go and do whatever that is.

Adam Callinan:

I wanna do that.

Adam Callinan:

Yeah.

Adam Callinan:

You want to be, I would rather sell less product

Adam Callinan:

for more money than more product for less money.

Adam Callinan:

Mm-hmm.

Adam Callinan:

That just, that goes in line with my efficiency brain.

Adam Callinan:

Yeah.

Adam Callinan:

So brand, there's value in brand.

Adam Callinan:

The other is an intellectual property

Matt Edmundson:

in patents.

Adam Callinan:

Mm-hmm.

Adam Callinan:

And with Matt's, you know, when he filed.

Adam Callinan:

And it's called a provisional patent.

Adam Callinan:

Like you file this placeholder patent that's inexpensive at the

Adam Callinan:

very beginning of the company.

Adam Callinan:

So you can go basically like hold your spot in the

Adam Callinan:

line, because in patent law, they're first to file

Adam Callinan:

instead of first to use.

Adam Callinan:

Mm-hmm.

Adam Callinan:

So you can come up with the idea all you want, but if someone

Adam Callinan:

files it first, it's theirs.

Matt Edmundson:

Right?

Adam Callinan:

So you file a provisional patent, which

Adam Callinan:

holds your place in line.

Adam Callinan:

Then you have 12 months to prove that concept out.

Adam Callinan:

And if you prove the concept out and it actually turns

Adam Callinan:

out to be a thing, then you convert that into a utility

Adam Callinan:

patent or a patent, you know, that lasts a much longer time,

Adam Callinan:

way more expensive, but at least at that point, you've

Adam Callinan:

de-risked spending that money.

Matt Edmundson:

Mm-hmm.

Adam Callinan:

So we did that.

Adam Callinan:

It obviously worked, so we converted it.

Adam Callinan:

That's actually what we used a lot of, that $13,000 that

Adam Callinan:

we got from crowdfunding was to convert a provisional

Adam Callinan:

patent to a utility patent.

Adam Callinan:

Yeah.

Adam Callinan:

And then in that process, you.

Adam Callinan:

I'll caveat everything that I'm about to say

Adam Callinan:

with, I'm not an attorney.

Adam Callinan:

I have a lot of deep domain expertise in

Adam Callinan:

intellectual property, but I'm not an attorney.

Adam Callinan:

So talk to your IP specific attorney.

Adam Callinan:

Don't talk to your contracts.

Adam Callinan:

Mm-hmm.

Adam Callinan:

Law neighbor attorney, your intellectual property attorney.

Adam Callinan:

It's very nuanced, it's very specific.

Adam Callinan:

You have to talk to an IP attorney, but when you get

Adam Callinan:

your first patent, you, you do what's called a continuation

Adam Callinan:

and process, and it's CIP and you leave the patent open.

Adam Callinan:

So you don't allow the patent to close.

Adam Callinan:

And what that allows you to do is evolve that

Adam Callinan:

patent into another patent.

Adam Callinan:

Mm-hmm.

Adam Callinan:

And broaden its scope.

Adam Callinan:

And then you take, you leave that one open, and then

Adam Callinan:

you evolve that patent into another pro patent and you

Adam Callinan:

broaden it scope, and by the end of it you have 42 patents

Adam Callinan:

in this incredible scope that's insanely valuable.

Matt Edmundson:

Mm-hmm.

Adam Callinan:

That when you go to sell the company, the private

Adam Callinan:

equity group, who cares a lot about revenue and profitability,

Adam Callinan:

they didn't ask us in the first.

Adam Callinan:

Probably four conversations, hours long conversations

Adam Callinan:

with the board of directors and like all these people.

Adam Callinan:

Mm-hmm.

Adam Callinan:

Not one time did they ask us what our revenue was.

Matt Edmundson:

Wow.

Adam Callinan:

Or if we were profitable.

Adam Callinan:

Mm-hmm.

Adam Callinan:

They cared what was on our balance sheet because

Adam Callinan:

they wanted to know if we had raised money.

Adam Callinan:

All they wanted to talk about was our brand and

Adam Callinan:

intellectual property.

Adam Callinan:

So there are, and that those are not the only

Adam Callinan:

ways to, to create value.

Adam Callinan:

Like in your business listener who, whatever that is, think

Adam Callinan:

about the, the different things that you, you know, who you

Adam Callinan:

could possibly sell the company to at in a year or in 10.

Adam Callinan:

And what would be valuable to that company?

Adam Callinan:

Is it just sales?

Adam Callinan:

Probably not.

Adam Callinan:

It might also be sales.

Adam Callinan:

In most cases it is.

Adam Callinan:

Yeah.

Adam Callinan:

Yeah.

Adam Callinan:

But there will be things that are valuable to that.

Adam Callinan:

Type of company and go build for that.

Adam Callinan:

Yeah, like spend your time, spend some time, not all

Adam Callinan:

of your time, but some of your time, trying to build

Adam Callinan:

value around those things.

Matt Edmundson:

Yeah.

Matt Edmundson:

No, that's, that's fascinating.

Matt Edmundson:

That's really good.

Matt Edmundson:

I, I it's Did you, so when you set out, uh, with the

Matt Edmundson:

business, were you very intentional with the patents

Matt Edmundson:

or was that something you kind of stumbled into as,

Matt Edmundson:

as you went along, stumble?

Matt Edmundson:

That's funny how often that, right.

Matt Edmundson:

Yeah.

Matt Edmundson:

Yeah.

Matt Edmundson:

Yeah.

Adam Callinan:

I mean, Matt, Matt had invented

Adam Callinan:

a couple of things that he had filed provisional

Adam Callinan:

patents on that didn't go.

Adam Callinan:

You know, for one reason or another.

Adam Callinan:

So he knew a little bit of the process to, you know,

Adam Callinan:

that it was a smart thing to file a provisional patent

Adam Callinan:

at the very beginning.

Adam Callinan:

'cause they're inexpensive.

Adam Callinan:

I mean, it's thousands of dollars, not tens of

Adam Callinan:

thousands of dollars.

Adam Callinan:

Um, you know, you have to do a, your IP, specific IP attorney,

Adam Callinan:

we'll do a patentability search to make sure you're

Adam Callinan:

not violating anyone else's patent with what you're doing.

Adam Callinan:

Mm-hmm.

Adam Callinan:

And in some cases, if you are, you can modify your product to

Adam Callinan:

not be, and yeah, yeah, there's some strategy stuff there, but

Adam Callinan:

make sure what you're doing.

Adam Callinan:

Is patentable.

Adam Callinan:

And if they're really good, they might say that it's not.

Adam Callinan:

But if we tweak it this way, it becomes patentable.

Adam Callinan:

I mean, there, there's a lot of, there's an incredible

Adam Callinan:

amount of strategy.

Matt Edmundson:

Mm-hmm.

Adam Callinan:

Around,

Adam Callinan:

Matt Edmundson: yeah, yeah, yeah.

Adam Callinan:

That's definitely worth.

Adam Callinan:

And then you have to be prepared to defend them,

Adam Callinan:

which is a whole nother thing.

Adam Callinan:

That was actually like the worst part of the business.

Matt Edmundson:

I was gonna ask you about that because,

Matt Edmundson:

um, I wrote a comment somewhere that you, you seem

Matt Edmundson:

to get dragged into having to defend your patents.

Matt Edmundson:

Uh, yeah.

Matt Edmundson:

A fair bit.

Matt Edmundson:

How, how was that?

Matt Edmundson:

That was brutal.

Matt Edmundson:

You tell us a story while I drink from my Yeti, by the way.

Adam Callinan:

Yeah.

Adam Callinan:

Awesome.

Adam Callinan:

Yeah.

Adam Callinan:

They, they were just an exceptional brand.

Adam Callinan:

Mm-hmm.

Adam Callinan:

I mean, they're, they're like the pinnacle of, of brand value.

Adam Callinan:

Yeah.

Adam Callinan:

They really, what has done,

Matt Edmundson:

yeah.

Adam Callinan:

We.

Adam Callinan:

In 2000 and probably 15, started seeing fake versions

Adam Callinan:

of our product on Amazon.

Adam Callinan:

It's like, you know, that's gonna happen, but it is

Adam Callinan:

just like gut wrenching.

Adam Callinan:

Mm-hmm.

Adam Callinan:

When you see this thing that you've, like at that point, you

Adam Callinan:

know, had all your blood and sweat and tears and all that

Adam Callinan:

good stuff inside of, and now you're, you see your product

Adam Callinan:

with another name on it being produced by whatever company

Adam Callinan:

outta China on now, on Amazon.

Matt Edmundson:

Yeah.

Adam Callinan:

And at that time we did not have our, our utility

Adam Callinan:

patent had not issued yet.

Adam Callinan:

It takes a while.

Adam Callinan:

I mean, sometimes it takes a year.

Adam Callinan:

For us, it took almost three years for you, right?

Adam Callinan:

First like defensible patent to issue.

Adam Callinan:

Um, the problem is when you start having that success,

Adam Callinan:

those things pop up and you have to deal with them.

Matt Edmundson:

Mm-hmm.

Adam Callinan:

And in the case, using Amazon

Adam Callinan:

as a perfect example.

Adam Callinan:

You, you, the platform doesn't want to be the one making

Adam Callinan:

the determination that that company is violating your

Adam Callinan:

patent because they're, that's what case law is for.

Adam Callinan:

Yeah.

Adam Callinan:

That's what the courts are for.

Adam Callinan:

So Amazon, if you have a patent, you can't just go to

Adam Callinan:

Amazon and say, look, I have a patent on this product.

Adam Callinan:

Take that thing down.

Adam Callinan:

They'll say, we don't know if your patent is valid or if

Adam Callinan:

it's actually violating or not.

Adam Callinan:

Yeah.

Adam Callinan:

Like, get a court order and we'll take it down and,

Adam Callinan:

you know, naturally your mental explodes like court

Adam Callinan:

order, how the hell am I gonna get a court order?

Adam Callinan:

Yeah.

Adam Callinan:

It'll just like go to the courthouse and say,

Adam Callinan:

can I have a court order?

Adam Callinan:

Yeah.

Adam Callinan:

I, I'll tell you exactly how to do that.

Adam Callinan:

You have to, this is where it gets painful.

Adam Callinan:

So if you're in this, if you're facing this as an operator,

Adam Callinan:

like dig deep and buckle your seatbelt and you know, pick up

Adam Callinan:

meditation and the things that you have to calm yourself down.

Adam Callinan:

Yeah.

Adam Callinan:

Ex exercise a lot.

Adam Callinan:

Take care of yourself.

Adam Callinan:

You have to go and sue a bunch of companies.

Adam Callinan:

Mm-hmm.

Adam Callinan:

So go and pick 10.

Adam Callinan:

This is exact, literally this is our playbook.

Adam Callinan:

And it worked perfectly.

Adam Callinan:

It was brutal, but it worked perfectly.

Adam Callinan:

Sue, find 10 companies that are selling your product on Amazon.

Adam Callinan:

That are small companies.

Adam Callinan:

They're teen, like literally, it's people selling 'em

Adam Callinan:

outta their basements.

Adam Callinan:

Mm-hmm.

Adam Callinan:

You have to sue those companies.

Adam Callinan:

You're not trying to, gonna try to get money from them

Adam Callinan:

'cause they don't have money and that's not the point.

Matt Edmundson:

Yeah.

Adam Callinan:

The point is you want them to stop selling it.

Matt Edmundson:

Mm-hmm.

Adam Callinan:

And you need them to sign a document with

Adam Callinan:

the court, within the court case that says they agree

Adam Callinan:

they violated your patent.

Adam Callinan:

And then some number of those, you only probably only need one.

Adam Callinan:

Hopefully you get a couple.

Adam Callinan:

You need the court, the judge in that case to agree that

Adam Callinan:

that company was violating your patent and you want that judge

Adam Callinan:

to sign a consent judgment.

Adam Callinan:

That consent judgment has a number associated to it,

Adam Callinan:

which is a court order.

Adam Callinan:

You can use that court order number.

Adam Callinan:

Yeah.

Adam Callinan:

And Amazon and Amazon will now very, very effectively

Adam Callinan:

pull those things down.

Matt Edmundson:

Wow.

Adam Callinan:

But that took, let's be clear,

Adam Callinan:

that took a year.

Adam Callinan:

It cost half a million dollars and it was unbelievably brutal.

Adam Callinan:

Like dealing with lawsuits, 10 of them at a time

Adam Callinan:

like that is hands down the worst part of Yeah.

Adam Callinan:

The bottle keeper business now.

Adam Callinan:

It was clearly important and it, it is what led to that

Adam Callinan:

transaction outcome where we had 'em, you know, on

Adam Callinan:

four phone calls and never asked about our revenue.

Adam Callinan:

'cause the patent portfolio was so impressive.

Adam Callinan:

Yeah.

Adam Callinan:

But it was very, very difficult.

Adam Callinan:

And then from there you just play whack-a-mole forever.

Adam Callinan:

Yeah.

Adam Callinan:

You have to, you set up processes and there are some

Adam Callinan:

technologies you can use to help, um, automate that, but.

Adam Callinan:

You know, you, you're just gonna be defending that stuff

Adam Callinan:

for the life of the business.

Adam Callinan:

It's just part of deal.

Matt Edmundson:

It is.

Matt Edmundson:

No, it's, it's so easy now, isn't it?

Matt Edmundson:

For, and I think it's even easier than it was 10 years

Matt Edmundson:

ago for people to just copy.

Matt Edmundson:

You know, they, it's easy to see the sales data,

Matt Edmundson:

to see the analytics and go, I'm gonna make that.

Matt Edmundson:

And it's like, well, okay, come sue me, it's gonna

Matt Edmundson:

take you at least a year.

Matt Edmundson:

And in which case I'll stop saying I won't care 'cause

Matt Edmundson:

I'll have moved on something else and you can't ask.

Matt Edmundson:

Yeah.

Matt Edmundson:

Okay.

Matt Edmundson:

It kind of takes the, the shine off it a little bit,

Matt Edmundson:

uh, when you are dealing with those kind of things.

Matt Edmundson:

Um, so tell us about the SaaS platform you've got going on.

Matt Edmundson:

So now you, you sort of, you've done the whole e-commerce thing

Matt Edmundson:

and so you woke up one day and thought, yeah, I'm gonna

Matt Edmundson:

start, I'm gonna sell software.

Matt Edmundson:

That's what I'm gonna do.

Matt Edmundson:

'cause that makes an awful lot of sense.

Adam Callinan:

Yeah.

Adam Callinan:

I can tell you that is not how it happened.

Adam Callinan:

Yeah, I mean, we had a.

Adam Callinan:

I had a wise sage in my life.

Adam Callinan:

I literally had a performance coach.

Adam Callinan:

Mm-hmm.

Adam Callinan:

Because I was trying to figure out like what I'm gonna do

Adam Callinan:

with myself after this thing.

Adam Callinan:

And he said, don't go and start another company immediately.

Adam Callinan:

Mm-hmm.

Adam Callinan:

Like, I know you're gonna want to.

Adam Callinan:

Of course.

Adam Callinan:

Mm-hmm.

Adam Callinan:

I went and tried and it was a disaster.

Adam Callinan:

'cause I, you, you gotta learn some stuff the hard way.

Adam Callinan:

Yep.

Adam Callinan:

And he's like, yep, his name's Dr. Jeff.

Adam Callinan:

He said, yep, I told you so.

Adam Callinan:

He's like, okay, fine, Dr. Jeff, I'll do nothing.

Adam Callinan:

And I got, like, into carpentry.

Adam Callinan:

I started building things in my house.

Adam Callinan:

I remodeled the kitchen doing all these things to, to not,

Adam Callinan:

to try to like break out of that business execution cycle.

Adam Callinan:

And after about six months, I woke up one day and

Adam Callinan:

realized that my hardest decision the entire day was

Adam Callinan:

what to have for breakfast.

Adam Callinan:

And that was a problem.

Adam Callinan:

Yeah.

Adam Callinan:

And Dr. Jeff said, all right, we're ready.

Adam Callinan:

Like, let's go.

Adam Callinan:

We need to do what he would call practice soft offense.

Adam Callinan:

Like let's go find something to do.

Adam Callinan:

What are, and I, I had invested in a, a number of companies

Adam Callinan:

over the life of Bottle Keeper.

Adam Callinan:

So we decided that I was gonna go and talk to those

Adam Callinan:

companies and see if there's literally just how can I help?

Adam Callinan:

And they're, I mean, I was, they were all friends, people

Adam Callinan:

that I knew and whatnot.

Adam Callinan:

So like, yeah, absolutely.

Adam Callinan:

Come look under the hood, let's figure it out.

Adam Callinan:

And I realized very, very quickly.

Adam Callinan:

There was something that we did at Bottle Keeper Real, you

Adam Callinan:

know, there was a lot that we did wrong and we, again, like I

Adam Callinan:

said earlier, we tried to burn it to the ground 20 times, but

Adam Callinan:

there were some things that we did really well that led

Adam Callinan:

to being able to build really scalable revenue efficiently.

Matt Edmundson:

Mm.

Adam Callinan:

And that had to do with systems

Adam Callinan:

that we created using math.

Adam Callinan:

Mm-hmm.

Adam Callinan:

So like it goes all back to math and science.

Adam Callinan:

Right.

Adam Callinan:

As the CEO of the business trying to run paid media,

Adam Callinan:

running the website.

Adam Callinan:

All of its optimization.

Adam Callinan:

Trying to be profitable, all that stuff.

Adam Callinan:

I realized that there was no, there were no systems,

Adam Callinan:

there was no software.

Adam Callinan:

There were, honestly, there wasn't anything that gave me

Adam Callinan:

the clarity that I needed to make smarter decisions around

Adam Callinan:

how we spent AD dollars.

Adam Callinan:

Mm-hmm.

Adam Callinan:

How I optimize the website, what we could afford to

Adam Callinan:

do or not afford to do.

Adam Callinan:

And so we built them.

Adam Callinan:

We wrote math and crazy spreadsheets, and we ran

Adam Callinan:

the company on it for the entirety of the business.

Adam Callinan:

We tried to go.

Adam Callinan:

Find it in other platforms.

Adam Callinan:

It was always a disaster.

Adam Callinan:

We tried to build it on like NetSuite and Salesforce.

Adam Callinan:

Aama totally didn't work, and we always went back

Adam Callinan:

to these spreadsheets.

Adam Callinan:

So I saw in these first two companies that I went in

Adam Callinan:

and helped that they had, they were good businesses.

Adam Callinan:

One of 'em was a $20 million year business.

Adam Callinan:

They were profitable.

Adam Callinan:

They had no idea how to make money.

Adam Callinan:

They just knew that like they spent.

Adam Callinan:

You know, $18 million a year and they made $19 million a

Adam Callinan:

year, and 19 minus 18 equals $1 million in net profit, which

Adam Callinan:

is a hundred percent true.

Adam Callinan:

Mm-hmm.

Adam Callinan:

But they didn't understand like the nuance of how

Adam Callinan:

they spent money versus how they acquired customers.

Adam Callinan:

Yeah.

Adam Callinan:

And how it was all made.

Adam Callinan:

Like there's a lot of really, that's like

Adam Callinan:

where all the good stuff.

Adam Callinan:

Yeah.

Adam Callinan:

Yeah.

Adam Callinan:

Yeah.

Matt Edmundson:

Yeah,

Adam Callinan:

so I rebuilt systems that we ran a bottle

Adam Callinan:

keeper inside these businesses and it totally changed them.

Adam Callinan:

Mm. It just gave them clarity around how to, you know,

Adam Callinan:

better operate the business.

Adam Callinan:

And it, you know, one of the, that company had increased

Adam Callinan:

their net profit the following year by 50% because they,

Adam Callinan:

it was like, it's going bad.

Adam Callinan:

Huh.

Adam Callinan:

That's interesting.

Adam Callinan:

So we, we decided, Dr. Jeff said, okay, let's go see if you

Adam Callinan:

can get paid to do that, because I just did that for free.

Adam Callinan:

Obviously.

Adam Callinan:

They were, I was just, mm-hmm.

Adam Callinan:

I had an incentive, like I was just trying to help.

Adam Callinan:

Yeah.

Adam Callinan:

So I fe went and found a, a consumer product company

Adam Callinan:

that was, that needed, I mean, they were in bad shape.

Adam Callinan:

They were losing a hundred thousand dollars a month.

Adam Callinan:

It was a $2 million a year business, which means

Adam Callinan:

they were losing a lot.

Adam Callinan:

Yeah, yeah, yeah.

Adam Callinan:

It's huge, huge loss.

Adam Callinan:

They only had a couple of months life left and they,

Adam Callinan:

and I got paid as an advisor to help them turn it around.

Adam Callinan:

And I did the same thing, like I built this, these

Adam Callinan:

much sexier, leaner, smarter versions of the stuff.

Adam Callinan:

We used a bottle keeper and it, this company three

Adam Callinan:

months later was profitable.

Adam Callinan:

And now they're, you know, two years later, they're up 300%.

Adam Callinan:

They're crushing, they're profitable.

Matt Edmundson:

Mm-hmm.

Adam Callinan:

Um, and so that, that was the, like, clearly

Adam Callinan:

there's something here that is helpful to other businesses

Adam Callinan:

and it can't just be a bunch of super intimidating spreadsheets.

Adam Callinan:

Yeah, yeah.

Adam Callinan:

So Pentane is born from that.

Adam Callinan:

It is built on foundationally built on.

Adam Callinan:

It is a SaaS platform, but it is foundationally

Adam Callinan:

built on systems that we operated bottle keeper on.

Adam Callinan:

So, so they're built from the standpoint of the operator.

Adam Callinan:

It's not a finance product that Yeah.

Adam Callinan:

You know, an accounting team put together.

Adam Callinan:

Looking at it from the standpoint of finance it,

Adam Callinan:

it does have financial components to it because you

Adam Callinan:

have to, but it also has a lot of customer acquisition.

Adam Callinan:

You know, you can't.

Adam Callinan:

Whether you are or not, you can't make really smart

Adam Callinan:

decisions about how you acquire customers if you

Adam Callinan:

don't understand the financial component in the business.

Adam Callinan:

Like how the business makes money.

Adam Callinan:

Yeah.

Adam Callinan:

How the business spends money.

Adam Callinan:

You know, what, how your payroll and adding to it or subtracting

Adam Callinan:

to it impacts your ability to be profitable and what you

Adam Callinan:

should be spending on ad dollars and how it needs to perform.

Adam Callinan:

And all of that is, you know, is math.

Matt Edmundson:

Yeah, yeah.

Matt Edmundson:

No, that's brilliant.

Matt Edmundson:

Brilliant.

Matt Edmundson:

Where can find, where can people find out more

Matt Edmundson:

information about that, Adam?

Matt Edmundson:

Adam Callinan: Pentane pentane.com.

Matt Edmundson:

Matt Edmundson: P-E-N-T-A-N-E.com.

Matt Edmundson:

Does pentane mean anything other than it just seems, at

Matt Edmundson:

first I thought it was pen 10, but it's, no, it's not.

Matt Edmundson:

I've gotta spell it right away.

Matt Edmundson:

It does.

Adam Callinan:

This goes back to my ultimate nerdom, pentane

Adam Callinan:

is a, is a five carbon molecule.

Adam Callinan:

It's, it's a member of the alkane family.

Adam Callinan:

It's like a, it's like octane propane methane.

Adam Callinan:

Ethan Hexane.

Matt Edmundson:

Okay.

Matt Edmundson:

And fine.

Adam Callinan:

Yeah, I know, I know.

Adam Callinan:

I mean, literally, I went and tried to do Octane.

Adam Callinan:

I was like, okay, there's a thousand

Adam Callinan:

companies called Octane.

Adam Callinan:

I can't do that.

Adam Callinan:

Yeah.

Adam Callinan:

And I just, there this family called the Alkanes.

Adam Callinan:

I went through the list of Alkanes and found one that I

Adam Callinan:

could buy the domain for $2,000.

Adam Callinan:

And there was, and there's like no business sound around it.

Adam Callinan:

So that's how we got to pentane.

Matt Edmundson:

It is funny now how when it comes to

Matt Edmundson:

naming your business, you're like, right, the first thing I

Matt Edmundson:

need to do is, is the, what's the domain that I, you know,

Matt Edmundson:

it's the driver, isn't it?

Matt Edmundson:

Behind all your business.

Matt Edmundson:

Yeah.

Matt Edmundson:

I set up a business recently and I'm just like, I'm not

Matt Edmundson:

going through that process.

Matt Edmundson:

'cause all it is is legal entity in the background, right?

Matt Edmundson:

Mm-hmm.

Matt Edmundson:

It's, um.

Matt Edmundson:

It's an SPV that helps with our acquisitions.

Matt Edmundson:

I just took the name of our company, spelt it

Matt Edmundson:

backwards, and lo and behold, it was all available.

Matt Edmundson:

So I'm like, let's just do that.

Matt Edmundson:

Perfect.

Matt Edmundson:

Yeah, that's perfect.

Adam Callinan:

I mean, look, some of the most successful

Adam Callinan:

companies, like they, their names don't remotely make sense.

Adam Callinan:

That's not the point.

Adam Callinan:

It's basically like, is it memorable and could

Adam Callinan:

you buy the domain?

Adam Callinan:

That's about it.

Matt Edmundson:

Well, can I buy the domain and

Matt Edmundson:

then is it memorable?

Matt Edmundson:

Maybe I don't.

Matt Edmundson:

Yeah.

Matt Edmundson:

Yeah.

Matt Edmundson:

Uh, so is that how people reach you?

Matt Edmundson:

Uh, is it through that website or LinkedIn?

Matt Edmundson:

What's your preference?

Adam Callinan:

Yeah, I mean, if for me, LinkedIn, I'm, I don't

Adam Callinan:

do the socials outside of that.

Adam Callinan:

I haven't for a long time, but I am spending time

Adam Callinan:

on LinkedIn because it's the place I need to be.

Adam Callinan:

Yeah, it's big.

Adam Callinan:

I am, I am really focused on being helpful, so even if

Adam Callinan:

it's outside of, of Pen 10, if I can be helpful literally

Adam Callinan:

in, in any way with respect to consumer brand, like, you

Adam Callinan:

know, DM me on, on LinkedIn, um, otherwise, yeah, you can

Adam Callinan:

find information and demos and sign up for free trials and

Adam Callinan:

all that stuff at pentane.com.

Matt Edmundson:

Fantastic.

Matt Edmundson:

We'll, of course link to all of those in the show notes as well.

Matt Edmundson:

Uh, Adam, in the last few seconds that we have talking

Matt Edmundson:

of LinkedIn, uh, and I've remembered, um, I told you

Matt Edmundson:

it'd be 50 50 at the start, uh, this is where I ask for a

Matt Edmundson:

question for me, which I answer on LinkedIn fully enough.

Matt Edmundson:

Um, so what is your question for me?

Adam Callinan:

Given your exposure to companies moving

Adam Callinan:

through the lifecycle up into acquisition, how do you look at.

Adam Callinan:

A company building just a D2C or, or needing

Adam Callinan:

to be more omnichannel.

Matt Edmundson:

Okay, we will get into that.

Matt Edmundson:

Come follow me on LinkedIn if you wanna know how I'm

Matt Edmundson:

gonna answer that question.

Matt Edmundson:

Uh uh.

Matt Edmundson:

But Adam, listen, it's been an absolute treatment.

Matt Edmundson:

I've genuinely enjoyed the conversation.

Matt Edmundson:

Uh, if I had more time, I'd talk to you about your experience

Matt Edmundson:

with joiner in carpentry, because I too, it's funny how.

Matt Edmundson:

Digital guys like to go and make stuff out of wood

Matt Edmundson:

is the sort of pest time.

Matt Edmundson:

Uh, when I sold my business a few years ago, the first thing

Matt Edmundson:

I did was build a wood shop.

Matt Edmundson:

Perfect.

Matt Edmundson:

Yeah, I love it.

Matt Edmundson:

It's the way it works, isn't it?

Matt Edmundson:

Yeah.

Matt Edmundson:

But thank you for coming on.

Matt Edmundson:

I'm gonna get through this.

Matt Edmundson:

It's no problem.

Matt Edmundson:

Uh, thank you.

Matt Edmundson:

Oh no.

Matt Edmundson:

Tell us about your podcast as well.

Matt Edmundson:

'cause you, you, your episode four, uh, into

Matt Edmundson:

your brand new podcast.

Matt Edmundson:

Maybe tell us about that so we can go check that out.

Adam Callinan:

Yeah, the podcast is called Growth Mavericks.

Adam Callinan:

It's all about disrupting our defaults.

Adam Callinan:

It's part, it's, it's really two parts.

Adam Callinan:

It's part tactical.

Adam Callinan:

So I'm talking with, you know, e-commerce founders and what,

Adam Callinan:

what is working more, what is not working, and where are

Adam Callinan:

they, uh, spending their time.

Adam Callinan:

Trying to problem solve with the other half of the discussion

Adam Callinan:

being around what they do to remain resilient and durable

Adam Callinan:

and sort of anti-fragile in these, in the world of these

Adam Callinan:

massive up and ups and downs.

Adam Callinan:

And also interviewing some people that just do that, like

Adam Callinan:

special operations guys mm-hmm.

Adam Callinan:

That have gone and, you know, had to do really hard things

Adam Callinan:

under real duress where there are real consequences, not

Adam Callinan:

like, lose some money mm-hmm.

Adam Callinan:

But lose, lose lives and things like that.

Adam Callinan:

Yeah.

Adam Callinan:

So, um, it's, it's a, it's been really, really fun.

Adam Callinan:

I'm only a handful in, but it's been.

Adam Callinan:

It's been a really, really a productive handful of

Adam Callinan:

episodes, uh, helping operators.

Matt Edmundson:

Fantastic growth Mavericks.

Matt Edmundson:

Check that out.

Matt Edmundson:

Of course, we'll linked to that in the show notes as well.

Matt Edmundson:

But Adam, listen, appreciate you, man, appreciate you coming

Matt Edmundson:

on and sharing the story.

Matt Edmundson:

Uh, it's been, it's been a lot of fun listening to it.

Matt Edmundson:

And, um, I all the best my friend with the, with the

Matt Edmundson:

SAS platform and, and what's going on in the future.

Matt Edmundson:

And next time you're on this side of the pond,

Matt Edmundson:

let's go grab a pint.

Adam Callinan:

I would love that.

Matt Edmundson:

That'll be fun.

Matt Edmundson:

Sounds like fun.

Matt Edmundson:

That would be fun.

Matt Edmundson:

Uh, but yeah, no, absolutely.

Matt Edmundson:

Adam, thank you so much.

Matt Edmundson:

Adam Callinan: Thanks for having me.

Matt Edmundson:

Appreciate it.

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