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How Data, Simplicity, and Innovation Drive Payment Solutions | Robert Kraal, Co-Founder of Silverflow
Episode 4526th June 2024 • Purpose Driven FinTech • Monica Millares
00:00:00 00:44:57

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Today DATA is a differentiated proposition! And that's why it matters who you select as your payments processor and partner in crime! I had the honour and pleasure to speak with Robert Kraal, Co-Founder at Silverflow, and hear all about how Silverflow has designed with data in mind!

Silverflow is a cloud-based payment processing platform that provides a state-of-the-art upgrade for payment-providers, shielding them from the current antiquated legacy technology still in use today. With Silverflow, PSPs can now directly access card networks, instantly add new functionality, have real-time insight into transaction fees and get smart data direct from the networks – all to better serve their merchants.

We may think payments and acquiring are purely infra, but actually acquirers are having a ton of impact on businesses who need it the most. We go behind the scenes on Silverflow’s culture and go deep on what’s so special about the leadership style in Nordic countries that many of us of the world can learn from. Robert’s mindset around entrepreneurship, Silverflow’s proposition, and how it actually makes them a DATA platform - unlike platforms built in the eighties who saved minimum data. We explore what are the challenges of his clients, and of course what’s the one thing he would change in FinTech to make the industry better for everyone!

We had a fascinating conversation, we discuss:

  • The role of data in building purpose driven FinTechs
  • Making payments acceptance accessible for everybody across the globe
  • Practical examples on pain points business owners have in Africa, and why the right payments acceptance solutions are key... and settlement times!
  • Why measuring impact based on number of bank accounts is an outdated metric...and instead why we should look at how many people have access to modern financial technology
  • All things leadership. He opens up on the what I call "Nordic countries" leadership style.
  • How that culture in turn creates education and inspires others... such that the biggest compliment as a leader and entrepreneur you can have is someone leaving to start their business...
  • How to nurture passion in employees... yes it's a very deliberate thing he does, almost like a principle for life.
  • How Silverflow differentiates with DATA, Simplicity and enabling Innovation!
  • Why solutions built in the 80s are legacy systems: back then they had a different mindset, it was expensive, and captured the minimum required data! - which is a blocker in today's world!
  • The role of Payments Processors and Data in the gigantic challenge of fighting fraud!
  • And of course the ONE thing he would change in the world of FinTech to have the most impact on customers, FinTechers and Shareholders!

If you enjoy this Purpose Driven FinTech pod, please subscribe in YouTube, follow and leave a 5 star rating. Remember to connect in LinkedIn to keep the conversation going.


👉 You can find Robert here


👉 And you can find Monica here:


Let’s dive into it!



Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email fintechwithmoni@gmail.com


Disclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

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