Welcome to Breaking Down Boxes. We have compelling conversations with entrepreneurs in the packaging space.

In this episode, we talk with Jeff Pallini, President, Fosber America.

Pallini shares how his company created a culture built around a customer service model taught to him by his father, “Commitment to the Customer to Work Harder Than Anyone in the Industry to Make Our Customer Happy.” With his upfront personality, listeners will learn how his involved approach to hiring the right team members fosters this culture.

He also explains how the accident that took his hand changed him and the work he does to help others in the industry take responsibility for their own safety.

Originally from Pittsburgh. Jeff got his degree from Clarion University of PA. He then became a service engineer for Perini tissue converting equipment. Then sales and management at Perini before starting Fosber in 1988.

In the next episode Jerry Frisch, President, Wasatch Container

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This podcast is brought to you by AICC, The Independent Packaging Association. Learn more at www.AICCbox.org.