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Our Team Sold Jobs While Stuck at the Kansas City Airport [AW 096]
Episode 9612th March 2022 • Remarkable Results Radio Podcast • Carm Capriotto, AAP
00:00:00 00:15:56

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Guest host and shop tour with Shawn Gilfillan, Automotive Magic, Kenvil, NJ. Shawn and his team were stuck at the Kansas City airport after Vision 2022, but that didn't stop them. They worked remotely while using the communication training they received over the weekend.

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Key Talking Points

  • Flight from Vision got canceled- his team worked remotely Monday with the 3 employees that opened the shop
  • Growing your staff- brought 8 members of staff to Vision 2022, had training, bought new tools, stayed together in the same house, connected as a team
  • Plan ahead for training budgets
  • 6,000 square feet, 7 lifts, 5 techs
  • Opened second location as a “quick lube”- breaks, suspensions, alignments, tires, oil, quick in and out jobs
  • RR 421 Mike Michalowicz: Inside his book 'Profit First'

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Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at