We are at the NAPA Expo joined by the 2022 Napa Technician of the Year, Meg Lewis. She is the first female winner and is a huge advocate for automotive training and reaching the youth in schools. I’m also joined by Matt Fanslow from the Diagnosing the Aftermarket A to Z Podcast. We discuss goals, passions, work-life balance and advice to women in the industry.

Meg Lewis, BJ’s Automotive Diagnostic Center, Belfast, ME, NAPA Auto Care Technician of the Year 2022

Key Talking Points

• Advocate for automotive training- starting as young as you can with schools, especially nurturing women
• Motivation- her Dad, Meg was tinkering with cars “Tinkerbell” and she expressed interest and fascination. Natural curiosity. 
• Worked previously in hospitality- learned customer service quickly 
• Goal-oriented person- be a technician and own her own shop as an endgame. The succession plan will be complete in 5 years as owner. 
• What do you love to do in the bays? Gets thrill from fixing something that is broken and helping customers. 
• Tool share program with local BDG group 
• Work-life balance- Meg’s two kids have always been supportive, brings kids to events 
• Advice- surround yourself with people that support you and your passions
• Attracting new hires- incentive program with basic knowledge in automotive, providing training/tools/toolbox to get them in the door. Growing your own technician. 
• ASE exams- tool for showing areas of improvement 
• Being the ‘winner’ shouldn't matter if you are a man or a woman 
• Advice to women- don’t be discouraged; you will face challenges. It will make you stronger

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