Mastering Scarcity: Unlocking Cialdini's Principles for Speakers
This episode dives into the psychology behind the principle of scarcity from Cialdini's persuasion techniques and its impact on audience behavior. The speaker highlights how scarcity can create urgency and increase value perception, sharing personal anecdotes and practical tips for speakers, coaches, and consultants to use this principle ethically. Emphasizing integrity, the episode provides strategies to encourage audience action without compromising trust. Subscribe to follow the series and learn about the next principle, authority.
00:00 Introduction to Persuasion for Speakers
00:11 Overview of Cialdini's Principles
00:45 Deep Dive into Scarcity
04:01 Applying Scarcity Ethically
05:39 Conclusion and Next Steps
Go to presentinfluence.com to take the Speaker StrengthsFinder Quiz and discover your greatest strengths as a speaker as well as where to focus for growth. For speaking enquiries or to connect with me, you can email [email protected] or find me on LinkedIn
Thanks for listening, and please give the show a 5* review if you enjoyed it.
Mentioned in this episode:
New PI mid-roll
Last Call For Founding KBPB Mebers
There's one last spot in the founding membership of The Known, Booked & Paid Blueprint. This is the only time you can get the program at 50% off. After that, it goes to the full program price, which is still great value, but it's not half-price value. Find out if it's the right fit for you at presentinfluence.com/kbpb
Do you want more stage bookings, re bookings and referrals as a speaker?
2
00:00:04,364 --> 00:00:04,784
Yes.
3
00:00:05,144 --> 00:00:10,844
Then understanding the psychology behind
what makes audiences say yes is essential.
4
00:00:11,138 --> 00:00:16,748
Today we are diving into part one of a
speaker focus, breakdown of Cialdini's
5
00:00:16,748 --> 00:00:18,638
famous principles of persuasion.
6
00:00:18,878 --> 00:00:20,708
Starting with scarcity.
7
00:00:21,728 --> 00:00:24,608
let quickly introduce all seven
principles, and then we'll zoom in
8
00:00:24,608 --> 00:00:26,978
on today's focus, which is scarcity.
9
00:00:27,968 --> 00:00:30,608
After scarcity, we've got authority.
10
00:00:31,313 --> 00:00:36,593
Social proof, liking,
reciprocity, consistency, and
11
00:00:36,593 --> 00:00:39,113
the more recently added unity.
12
00:00:39,163 --> 00:00:43,303
The unity part came when Cialdini
updated and revised his book on
13
00:00:43,303 --> 00:00:45,223
influence, the psychology of persuasion.
14
00:00:45,793 --> 00:00:49,183
So scarcity things that a
scarce become more in demand.
15
00:00:49,593 --> 00:00:53,883
I once was on a flight with a guy who
was a big Bjork fan and I like her.
16
00:00:53,883 --> 00:00:54,843
I have some of her stuff.
17
00:00:55,153 --> 00:00:58,993
I think I just had a CD that was given
away free with the Evening Standard
18
00:00:58,993 --> 00:01:02,993
paper in London, and a Bjork poster
that was inside one of the albums.
19
00:01:03,353 --> 00:01:08,340
And one of the things he said to me was
that, as a big Bjork fan, Those kinds
20
00:01:08,340 --> 00:01:12,420
of things are very hard to come by and
Bjork fans will pay a lot of money, so he
21
00:01:12,539 --> 00:01:15,060
potentially, what I had was very valuable,
22
00:01:15,295 --> 00:01:19,195
to the right market because
they were hard to find the free
23
00:01:19,195 --> 00:01:20,575
giveaway no longer available.
24
00:01:20,575 --> 00:01:24,414
If he didn't get it the first time around
the poster, limited edition with a certain
25
00:01:24,535 --> 00:01:27,205
amount of CDs, no longer available.
26
00:01:27,475 --> 00:01:31,405
Things become more valuable
the harder they are to find.
27
00:01:31,705 --> 00:01:34,297
So, I didn't take action there
and I didn't sell those things.
28
00:01:34,297 --> 00:01:37,207
But it was interesting to
know that potentially there
29
00:01:37,207 --> 00:01:38,407
was a huge demand for them.
30
00:01:38,942 --> 00:01:42,482
So scarcity works because people
want what's in short supply.
31
00:01:42,932 --> 00:01:46,051
If something's rare,
it feels more valuable.
32
00:01:46,202 --> 00:01:50,551
For speakers, coaches and consultants,
this can be one of the most abused
33
00:01:50,732 --> 00:01:52,442
of Cialdini's weapons of influence.
34
00:01:53,192 --> 00:01:54,362
So it might look like this.
35
00:01:54,491 --> 00:01:58,632
maybe you have limited spaces in a
course or in your coaching program.
36
00:01:59,021 --> 00:02:03,342
You might have some event only
bonuses or short window in which
37
00:02:03,342 --> 00:02:05,172
to book you at your current rate.
38
00:02:05,472 --> 00:02:11,232
So we use this to create urgency,
especially in sales from the stage.
39
00:02:11,632 --> 00:02:17,362
unless you have agreed to make sales from
the stage beforehand at an event, you
40
00:02:17,392 --> 00:02:19,492
probably won't be permitted to do that.
41
00:02:19,542 --> 00:02:23,329
Also, probably most of the places
that we go and speak, don't want
42
00:02:23,350 --> 00:02:25,000
us to sell from their stage either.
43
00:02:25,000 --> 00:02:28,360
And if you sneak those sales
in, then you certainly won't be
44
00:02:28,360 --> 00:02:31,600
permitted and definitely won't be
getting invited back or recommended,
45
00:02:31,900 --> 00:02:34,450
You might even get some very
unpleasant feedback from them as well.
46
00:02:34,900 --> 00:02:38,230
So for most speakers, this is probably
a good thing not to do sales from
47
00:02:38,230 --> 00:02:41,920
the stage because Selling from
the stage is a different skill to
48
00:02:41,920 --> 00:02:46,210
keynote speaking, and most speakers,
myself included, suck at it.
49
00:02:46,720 --> 00:02:50,320
Now, if this is sounding like a series
that you want to follow, stick around.
50
00:02:50,985 --> 00:02:55,815
You probably do want people to
take action in some way, whether
51
00:02:55,815 --> 00:02:59,775
that's through referrals or through
registering for your email list.
52
00:03:00,195 --> 00:03:04,815
You need to then deliver a sense of
urgency to get them to take action.
53
00:03:05,205 --> 00:03:08,265
So a suitable point in your talk,
you might ask something like,
54
00:03:08,365 --> 00:03:09,775
is this interesting and useful?
55
00:03:10,045 --> 00:03:13,675
Hopefully get some hands up, some heads
nodding to get some audience response.
56
00:03:13,870 --> 00:03:18,760
But then that can cue you up to be able
to say something like, some of you may
57
00:03:18,760 --> 00:03:22,870
know other places and organizations
that this would be beneficial to now,
58
00:03:22,900 --> 00:03:26,680
although my calendar is pretty busy right
now, dear, come and find me afterwards.
59
00:03:26,860 --> 00:03:30,430
And at the very least, at the very
least, we can arrange to follow up.
60
00:03:30,860 --> 00:03:32,450
So that could be a good way to do things.
61
00:03:32,450 --> 00:03:34,550
No pressure, no sales there for sure.
62
00:03:34,760 --> 00:03:38,240
But you have just given a call to
action for people who maybe think, all
63
00:03:38,240 --> 00:03:41,630
right, this could be good for my company
or for somewhere else that I know.
64
00:03:41,960 --> 00:03:45,840
Let's go and have a chat with the
speaker afterwards and find out about it.
65
00:03:46,230 --> 00:03:49,450
Now, that's just one
possible way of saying it.
66
00:03:49,720 --> 00:03:52,990
You need to say something to
that effect in your style and
67
00:03:52,990 --> 00:03:54,370
ideally in your voice as well.
68
00:03:54,550 --> 00:03:57,640
We don't just want to take
scripts from other people.
69
00:03:57,820 --> 00:04:01,365
That may not sound like the way that we
would say them speaking more naturally.
70
00:04:01,805 --> 00:04:04,775
If you are looking for
urgency, increase the scarcity.
71
00:04:04,985 --> 00:04:08,255
Maybe you're thinking of putting your
rates up and so you could announce
72
00:04:08,255 --> 00:04:12,575
that perhaps there are only six of
the 10 spaces available in your online
73
00:04:12,575 --> 00:04:14,645
event or coaching that are still free.
74
00:04:15,215 --> 00:04:20,495
Maybe you want to offer a free book or
other incentive as a fast action bonus
75
00:04:20,825 --> 00:04:22,715
at the event to get people to move.
76
00:04:23,645 --> 00:04:25,085
So here's the catch.
77
00:04:25,520 --> 00:04:29,270
Trust and integrity matter, and we're
in a low trust economy right now,
78
00:04:29,750 --> 00:04:34,159
so if you fake it, you break it and
so, so don't do things like saying
79
00:04:34,159 --> 00:04:35,960
you've only got five spots left.
80
00:04:36,440 --> 00:04:39,440
If you're gonna keep taking
more people, that's scarcity.
81
00:04:39,440 --> 00:04:43,700
Without integrity, it will tank
your credibility and your ethos.
82
00:04:43,920 --> 00:04:48,420
People often end up finding out about
these things, and even if you don't
83
00:04:48,420 --> 00:04:52,590
completely lose people's trusts,
your perfect future clients are no
84
00:04:52,590 --> 00:04:54,510
longer gonna buy into your urgency.
85
00:04:54,960 --> 00:04:56,010
They're not gonna trust it.
86
00:04:56,534 --> 00:05:00,855
So all the principles of influence
that Cialdini teaches can be used
87
00:05:00,855 --> 00:05:06,015
ethically or unethically, much same
way as a hammer can be used to build
88
00:05:06,015 --> 00:05:07,785
a building or to knock it down.
89
00:05:08,355 --> 00:05:11,745
The tool itself has no ethics,
only the person using it.
90
00:05:11,745 --> 00:05:15,075
So only use ethical scarcity that is real.
91
00:05:15,705 --> 00:05:19,275
So even if your calendar happens
to be wide open, you could
92
00:05:19,275 --> 00:05:22,635
still say, I've got some spaces
available on my calendar right now.
93
00:05:22,635 --> 00:05:24,615
I don't know how long
they're gonna stay open for.
94
00:05:25,305 --> 00:05:28,245
That's honest and potentially
effective as well.
95
00:05:28,485 --> 00:05:28,725
Okay.
96
00:05:28,775 --> 00:05:31,475
maybe it's not speaking bookings
that are filling up your calendar.
97
00:05:31,475 --> 00:05:34,945
Maybe it's other things, but still
I think that's a way of saying
98
00:05:34,945 --> 00:05:36,955
it, and staying in your integrity.
99
00:05:37,345 --> 00:05:39,505
I'll leave that to you to
decide if it fits with yours.
100
00:05:39,937 --> 00:05:42,877
if you're enjoying this, hit
like and subscribe so you don't
101
00:05:42,877 --> 00:05:44,497
miss the rest of the series.
102
00:05:45,067 --> 00:05:50,497
And if this has helped you to rethink
how you use urgency and scarcity as
103
00:05:50,497 --> 00:05:54,517
a speaker, give it a like, it helps
me to reach more speakers like you.
104
00:05:55,372 --> 00:06:00,712
Next week we're gonna dive into authority,
how to look, sound, and act more
105
00:06:00,712 --> 00:06:03,082
like the go-to expert in your field.
106
00:06:03,352 --> 00:06:05,092
So make sure you are subscribed.
107
00:06:05,092 --> 00:06:09,182
Click that notification bell so you
don't miss it, and see you next time.