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UNFILTERED: Courageous Conversations about Grief and the Loss of Loved Ones
Episode 10628th October 2025 • The Courage of a Leader • Amy Riley
00:00:00 00:44:04

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Grief is one of the hardest things to talk about, yet it touches every one of us. In the latest conversation in the UNFILTERED Series, Amy and Daphna open up about loss, leadership, and the human side of work. Together, they explore why grief feels so overwhelming, how words often fall short, and what it means to truly show up for someone. They look at the role of leaders in creating safe spaces, why presence matters more than perfect answers, and how simple language can help us navigate messy emotions.  

Grief doesn’t follow rules, but when we allow it to change us, it deepens empathy, strengthens relationships, and reshapes how we lead. 

 

Listen to Learn: 

  1. How to Talk About the Unspoken - Learn ways to acknowledge grief without fear, giving people space to share on their own terms. 
  2. Why Listening Builds Connection - Discover why silence, presence, and genuine care often say more than any “right” words. 
  3. Leading Through Humanity - Understand how to support others with flexibility and compassion when grief enters the workplace. 
  4. Practical Tools for Everyday Check-Ins - Pick up language and cues that help teams communicate energy levels and emotional needs. 
  5. The Power of Modeling Openness - See how sharing your own needs creates trust and encourages others to do the same. 

 

Connect with Your Co-Hosts 

Daphna Horowitz 

www.daphnahorowitz.com  

https://www.linkedin.com/in/daphnahorowitz/  

https://www.facebook.com/PEACSolutions  

https://podcasts.apple.com/ca/podcast/leadership-live/id1524072573  

 

Amy L. Riley 

http://www.courageofaleader.com  

https://www.linkedin.com/in/amyshoopriley  

https://courageofaleader.com/podcast/  

 

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Do you have some feedback or questions about this episode? Leave a comment in the section below! 

 

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Transcripts

Amy Riley:

Welcome to our podcast series UNFILTERED. This

Amy Riley:

is where we have courageous conversations about topics that

Amy Riley:

are not always discussed in the mainstream or in the workplace.

Daphna Horowitz:

Here we strip away the polished surface and

Daphna Horowitz:

dive into the raw, messy and deeply human topics that we

Daphna Horowitz:

don't think it talked about often enough.

Amy Riley:

We are your UNFILTERED hosts. I'm Amy from

Amy Riley:

the Courage of a Leader podcast,

Daphna Horowitz:

and I'm Daphna from Leadership Live podcast

Daphna Horowitz:

with two coaches from two sides of the world who believe that

Daphna Horowitz:

real growth happens in the uncomfortable, unspoken moments

Amy Riley:

from Workplace trauma to dealing with major life

Amy Riley:

changes and taboo topics like grief, imposter syndrome and

Amy Riley:

menopause. This is the space where nothing is off limits.

Daphna Horowitz:

So if you're ready for honest, bold and

Daphna Horowitz:

sometimes messy conversations, let's get into it.

Amy Riley:

Today. We are having an unfiltered conversation about

Amy Riley:

grief, what it is, what it feels like, why we struggle to talk

Amy Riley:

about it, and how leaders can show up with humanity when they

Amy Riley:

and the others around them experience loss.

Daphna Horowitz:

Grief is something every single one of us

Daphna Horowitz:

will face, whether it's directly or indirectly, and yet it's the

Daphna Horowitz:

one conversation we almost never have. We tell people to be

Daphna Horowitz:

strong, to move on, to find closure. But grief doesn't

Daphna Horowitz:

follow neat rules. It's messy, it's waves, it's Lacher and

Daphna Horowitz:

tears in the same breath and as leaders, colleagues, friends and

Daphna Horowitz:

parents, we don't get to escape it. Our humanity comes with us

Daphna Horowitz:

into every room we walk into.

Amy Riley:

Yes, I'm so glad we're having this conversation

Amy Riley:

today. Daphna and we do want to acknowledge for listeners that

Amy Riley:

this conversation might feel tender. It might stir up

Amy Riley:

memories, emotions for you, but our hope is that it gives us all

Amy Riley:

permission to be human and to show up with courage for

Amy Riley:

ourselves and for those around us when grief is in the space,

Amy Riley:

not to fix it, but to be with it and to remind you and those that

Amy Riley:

you're with that you're not broken. You are grieving.

Daphna Horowitz:

Yeah, yeah. It's a really, really important

Daphna Horowitz:

conversation, because I actually want to start off by saying that

Daphna Horowitz:

I know you've experienced it directly, and I'm sure possibly

Daphna Horowitz:

be sharing some of those stories with us. For me, I'm very

Daphna Horowitz:

grateful that I haven't had any direct sort of first circle

Daphna Horowitz:

experience of it, but in second circles, and the situation that

Daphna Horowitz:

we're living in right now, in a war zone, there is grief and

Daphna Horowitz:

loss all around us, and it's a constant part of our present

Daphna Horowitz:

day. Also working with clients that have experienced Lacher,

Daphna Horowitz:

I'm sure you have as well. So I think it's such a valuable

Daphna Horowitz:

conversation, because it's a conversation that people really,

Daphna Horowitz:

I think, don't know how to deal with and how to have. It doesn't

Daphna Horowitz:

come from that lack of care, but rather, I don't know what to say

Daphna Horowitz:

in this particular moment. It's too difficult

Amy Riley:

well, and I think we can get so afraid of saying the

Amy Riley:

wrong thing, of making it worse, of triggering upset or memories

Amy Riley:

or Oh no, I'm going to put them on the spot and they're going to

Amy Riley:

think that I expect them to talk about this now that we will will

Amy Riley:

shy away from it and do nothing when that might feel not so

Amy Riley:

great for the person who is grieving

Daphna Horowitz:

and actually speaking to people, I sometimes

Daphna Horowitz:

see that people are worried that if they're going to ask a

Daphna Horowitz:

question or say something about the loss, they'll remind the

Daphna Horowitz:

person who's experienced the loss of their loved ones, and

Daphna Horowitz:

that will make them even sadder. And I think that's actually I

Daphna Horowitz:

just want to bring that up because that's totally

Daphna Horowitz:

unrealistic, because loss lives with the with the grieving

Daphna Horowitz:

person all the time. You are not going to remind them that they

Daphna Horowitz:

lost their sibling, parent, child, friend, whatever it is,

Daphna Horowitz:

you're not going to remind they know exactly. Much Yes, more

Daphna Horowitz:

important to say than to be scared that all of a sudden

Daphna Horowitz:

grief will be in the room.

Amy Riley:

Yeah, yes, exactly, definitely. I'm well aware that

Amy Riley:

my father and my sister are no longer with us on this planet.

Amy Riley:

I'm well aware you're not gonna like all of a sudden. Me of that

Amy Riley:

exactly, and I had forgotten I would say, in fact, I'm well

Amy Riley:

aware. Now, this might not be true for everybody, but I'm well

Amy Riley:

aware if I haven't seen someone since my sister passed, that's

Amy Riley:

the most recent, and then that kind of feels weird to me if we

Amy Riley:

haven't seen each other in a while. While you're close enough

Amy Riley:

to me to know that I've experienced that loss and we

Amy Riley:

don't talk about it, yeah, that actually feels weirder and

Amy Riley:

harder for me than someone saying something. Yeah, I

Daphna Horowitz:

think what you're saying is so important,

Daphna Horowitz:

Amy, because what you're actually saying is it is such a

Daphna Horowitz:

part of your reality. It's not that someone's going to remind

Daphna Horowitz:

you, it is such a part of your reality, and I've also seen how

Daphna Horowitz:

it changes you in some way, grief or the loss of a loved

Daphna Horowitz:

one, all of a sudden has to, I guess, the grieving person

Daphna Horowitz:

redefines their identity and re shapes their life. Now without

Daphna Horowitz:

this person. So when you're seeing someone for the first

Daphna Horowitz:

time since you've lost your sister, you feel very different,

Daphna Horowitz:

and you want that to be acknowledged, because your life

Daphna Horowitz:

is completely different. And not acknowledging that, just

Daphna Horowitz:

carrying on as if nothing's happened and everything's

Daphna Horowitz:

exactly the same, hurts, I would imagine that really hurts,

Amy Riley:

yeah, like this happened, it was overwhelming,

Amy Riley:

so so sad, like had I mean, I'm just thinking these

Amy Riley:

reverberations, like in in my life. So yeah, for that to not

Amy Riley:

be acknowledged feels, I don't know, like there's this major

Amy Riley:

thing that happened and shook up my world and my family, and, you

Amy Riley:

know, so many things feel different. Yeah, like I'm, like,

Amy Riley:

what? We're not going to talk about that now, of course, I'm a

Amy Riley:

processor, and, you know I'm I will speak things out loud, but

Amy Riley:

I've always thought that a simple acknowledgement, like,

Amy Riley:

Hey, I haven't seen you in person since your sister passed.

Amy Riley:

I just wanted to acknowledge that, and I'm so sorry for that

Amy Riley:

loss. You say that thing, and then you'll see if the other

Amy Riley:

person wants to spend any time there or not, right? Because

Amy Riley:

that other the person can respond with like, Oh, I really

Amy Riley:

appreciate it. Yeah, it was a tough time. How are you? I see

Amy Riley:

you on a Troy, you know, like, you'll see how much time they

Amy Riley:

want to spend on it. Or, you know, might be that they want to

Amy Riley:

go into that conversation for a little bit, and it might be that

Amy Riley:

their eyes tear up, or there's an emotional reaction, and that

Amy Riley:

does not mean that you did anything wrong, right?

Daphna Horowitz:

Very good. Good. Point that you bring up

Daphna Horowitz:

there, if there is an emotional reaction, just let it be, you

Daphna Horowitz:

know. And I think that the invitation is to say, I'm here.

Daphna Horowitz:

I'm here with you. I don't need to say anything. I just

Daphna Horowitz:

acknowledging the pain and saying, Yeah, that's tough, and

Daphna Horowitz:

I'm here for you, if you want to talk, if you want to go out for

Daphna Horowitz:

a coffee, if you want any, if you need anything, I'm here. I

Daphna Horowitz:

think that's all that needs to be said,

Amy Riley:

yeah, yeah. And those tears coming up in the eyes

Amy Riley:

might even be like, Oh my gosh, this is so great. You're

Amy Riley:

acknowledging this. I'm feeling the connection this moment like

Amy Riley:

this actually feels really warm and sweet to me that you're,

Amy Riley:

yeah, you're putting yourself out there to have this

Amy Riley:

connection.

Daphna Horowitz:

You know, it makes me think about social

Daphna Horowitz:

settings and work settings, and I think it's important to look

Daphna Horowitz:

at both. But the story that comes to mind for me is that we

Daphna Horowitz:

were actually invited to a dinner at a friend's of ours,

Daphna Horowitz:

and they invited someone who had lost his wife and two children

Daphna Horowitz:

in a horrible terrorist attack shooting, and there was this big

Daphna Horowitz:

elephant in the room. He was an incredible person. He was so

Daphna Horowitz:

open and talking. And, you know, the conversation was flowing. I

Daphna Horowitz:

remember we afterwards, we spoke about it, us and our friends,

Daphna Horowitz:

and we were a little bit cautious. Do we say something?

Daphna Horowitz:

Do we not say something? What do we do? Do we pretend just have

Daphna Horowitz:

regular conversation with this man who's lost half his family,

Daphna Horowitz:

and as I say, it's this elephant in the room. Parts of us want to

Daphna Horowitz:

just say, Let's carry on as normal, pretend nothing

Daphna Horowitz:

happened. Parts of us want to acknowledge that this big thing

Daphna Horowitz:

happened in his life. And at one point I just said, I said to

Daphna Horowitz:

him, you know, I just want to appreciate the energy that you

Daphna Horowitz:

are bringing and the inspiration and just being with you at the

Daphna Horowitz:

table today with everything that's happened has been a

Daphna Horowitz:

privilege and an honor for all of us. And he just said, Thank

Daphna Horowitz:

you, and we moved on, and he spoke a little bit about his

Daphna Horowitz:

family, and he started to share a little bit more. And my friend

Daphna Horowitz:

turned around to me after that, she said, Thank you so much for

Daphna Horowitz:

saying that. Yeah, elephant in the room. And once it was named,

Daphna Horowitz:

it was named, as you said just now. Yeah. He set the tone for

Daphna Horowitz:

where the conversation would go. Does he want to share memories?

Daphna Horowitz:

Does he want to talk about what his life is like, or does he

Daphna Horowitz:

want to just continue and have lovely dinner party

Daphna Horowitz:

conversation? And it was just very important to name it, to

Daphna Horowitz:

acknowledge it. It's here, so let's just acknowledge it.

Amy Riley:

That seemed like a very beautiful and appropriate

Amy Riley:

way to acknowledge and that's what I heard when you were

Amy Riley:

sharing the words that you said with him. I just felt like I

Amy Riley:

naked. You know, was acknowledgement you I think you

Amy Riley:

said his energy. Yeah, exactly. So, yeah, an acknowledgement,

Amy Riley:

and then let the person take it where they will. And I don't

Amy Riley:

know, I think we get concerned about saying the wrong thing. I

Amy Riley:

think it's worse if we don't say something and connect with the

Amy Riley:

person, and if you do get it wrong, I think you'll get that

Amy Riley:

feedback immediately. And then if you can be with that feedback

Amy Riley:

and say, Oh, I'm stumbling over my words here, or, Oh, it sounds

Amy Riley:

like that was the wrong thing to say, How can I support you? I

Amy Riley:

think, you know, asking a question, right? Or whoever is

Amy Riley:

closest to that gentleman who's coming to the dinner party,

Amy Riley:

reaching out and being, you know, like, how do we invite you

Amy Riley:

in in the best way? Because, listen, you know, there is this

Amy Riley:

elephant in the room. We all are aware of the devastation that

Amy Riley:

you've experienced recently. How do we help you? How do we not

Amy Riley:

botch this up?

Daphna Horowitz:

And the other thing is, I have to say,

Daphna Horowitz:

sometimes when you know someone close to me, and unfortunately,

Daphna Horowitz:

we've had so many people close to us who've lost, lost

Daphna Horowitz:

children, and

Amy Riley:

yeah, in case, any, in case, any listeners are not

Amy Riley:

aware, Daphna is in Israel in the middle of a war zone right

Amy Riley:

now. So you may not have lost an immediate family member, but you

Amy Riley:

are surrounded by loss currently

Daphna Horowitz:

and loss, and sometimes you don't have the

Daphna Horowitz:

words, and sometimes I get hugely emotional just being in

Daphna Horowitz:

the presence of someone who is grieving in this way. And I've

Daphna Horowitz:

also have really just sometimes looked at the person given a hug

Daphna Horowitz:

and that's it. I've also said, you know, just wanting to throw

Daphna Horowitz:

out some things that I've done, I don't know, and I'd love to

Daphna Horowitz:

hear from you where it lands for you. But I've also, like, looked

Daphna Horowitz:

the person in the eyes and said, I don't even know what to say to

Daphna Horowitz:

you right now. I just share a little bit of the pain that

Daphna Horowitz:

you're experiencing. I think that's beautiful, okay,

Unknown:

yeah, showing up real, yeah,

Daphna Horowitz:

exactly. You don't have to have specific

Daphna Horowitz:

words or specific sentences. It's really, what are you

Daphna Horowitz:

feeling right now? Share a little bit of that, and I guess

Daphna Horowitz:

it might not provide comfort and it might not bring the person

Daphna Horowitz:

back, but it's shared pain somehow, understanding, seeing

Daphna Horowitz:

the pain and not trying to make it go away?

Amy Riley:

Yeah, no, you're taking me back to being at the

Amy Riley:

wake of my loved ones, you know? And when, when people just walk

Amy Riley:

up and their eyes are filled with tears and they're just

Amy Riley:

grabbing for my hands, or they're just shaking their head,

Amy Riley:

or they're, you know, they're like, oh my gosh, you know, I'm

Amy Riley:

whatever they're saying, like when they're showing up as a

Amy Riley:

real human being, and that, you know, that feels better than,

Amy Riley:

yeah, something that feels practiced or patterned, or the

Amy Riley:

condolence phrase,

Daphna Horowitz:

Amy, I am thinking about, what are the

Daphna Horowitz:

things maybe also worth just mentioning, but what are the

Daphna Horowitz:

things that are big? No nos like, just don't say this.

Daphna Horowitz:

Please, just don't say this. What is there anything that

Daphna Horowitz:

comes to mind for you? Hard to hear things? Yeah, because what

Daphna Horowitz:

I mentioned in the intro is that move on time to move on, be

Daphna Horowitz:

strong,

Amy Riley:

at least they're in a better place. At least.

Daphna Horowitz:

That is my worst. And I think it actually

Daphna Horowitz:

doesn't only apply to grief. It applies to anything difficult

Daphna Horowitz:

that a person is going through. Please, just don't start your

Daphna Horowitz:

sentence with at least. I think it's the worst thing that that a

Daphna Horowitz:

person going through a hard time, and, you know, even more

Daphna Horowitz:

so for grieving people, at least, yeah, I mean, I've shared

Daphna Horowitz:

personal story from me where I suppose that is a kind of a

Daphna Horowitz:

loss, but when my my baby was born, I've got three children, I

Daphna Horowitz:

had major complications and nearly lost. Lost my life, and I

Daphna Horowitz:

had to have a hysterectomy, and that meant I couldn't have any

Daphna Horowitz:

more children. And when people heard that, they would go, well,

Daphna Horowitz:

at least you've got three beautiful, healthy kids. And

Daphna Horowitz:

even that was hard for me to hear, yes, I've got three

Daphna Horowitz:

beautiful, healthy kids, and I love them very, very much. But

Daphna Horowitz:

my choice was taken away of whether I did want to have

Daphna Horowitz:

another one or where I wanted to go, then it's not an at least

Daphna Horowitz:

statement, just be with me in my moment of pain and difficulty.

Amy Riley:

Yes, yes. And what I mean? What is it that people

Amy Riley:

think that with one sentence that they say, that they're all

Amy Riley:

of a sudden gonna throw you into a positive, emotional space

Amy Riley:

about it's gonna make me

Unknown:

feel better about it, right?

Amy Riley:

Yeah, well, and maybe that is the thing to keep in

Amy Riley:

mind, that there's nothing to fix. There's nothing to fix.

Amy Riley:

There's nothing to make better or make worse, right? The

Amy Riley:

situation

Daphna Horowitz:

not your responsibility to make people

Daphna Horowitz:

feel better or to make it go away. You cannot make it go

Daphna Horowitz:

away. You cannot. And I think really reinforcing what we said

Daphna Horowitz:

earlier, it's messy. Grief is messy. There are ups and downs.

Daphna Horowitz:

It hits you in the most unlikely moments. You know, you could be

Daphna Horowitz:

driving in the car and hearing a song on the radio, and then you

Daphna Horowitz:

are overcome with emotion and pain and tears, and that's okay

Daphna Horowitz:

embrace the messiness of it, and it's not some person, friend,

Daphna Horowitz:

relative, whatever it is that's going to come, and you'll say

Daphna Horowitz:

the thing that will make everything okay again, that's

Daphna Horowitz:

not going to happen. I

Amy Riley:

couldn't be that person. Yeah, and yeah. And

Amy Riley:

everyone is on their own journey. I know I struggle, and

Amy Riley:

I will continue to struggle with the messiness of it. I'm a type

Amy Riley:

A personality. I want to project manage this. I want I want to

Amy Riley:

fix it. I want to have it not affect me as much as it does at

Amy Riley:

times. And every person's going to have a different kind of

Amy Riley:

journey with that, learning how to for me, it's surrender to the

Amy Riley:

grief, yeah, and to be with it and learn to ride the waves,

Daphna Horowitz:

the wave. I want to, I'd love to just share

Daphna Horowitz:

a little bit about maybe some of the process, because grief is a

Daphna Horowitz:

process. And from a Jewish religion perspective, we have

Daphna Horowitz:

our seven days where you actually it's called Shiva.

Daphna Horowitz:

Shiva is seven. So it's seven days from the moment that the

Daphna Horowitz:

person died, loved ones. And this is first order, loved ones,

Daphna Horowitz:

okay, okay, so it's parents, siblings, children. You sit at

Daphna Horowitz:

home for seven days, you don't get up, you don't go anywhere,

Daphna Horowitz:

you don't go to the shops, you don't cook. You don't do you

Daphna Horowitz:

literally are sitting there. You sleep, okay? And people come to

Daphna Horowitz:

pay their respects and come and visit you at home, your

Daphna Horowitz:

community usually makes sure that you have meat meals and

Daphna Horowitz:

food sorted out, but for those seven days, your world stops.

Daphna Horowitz:

Okay? And then there's the the next stage is the 30 days. But

Daphna Horowitz:

after the seven days, you do get up and you go back to work and

Daphna Horowitz:

you go back to your life. And this is something that I think

Daphna Horowitz:

is worth speaking about, because, yeah, whether it's, you

Daphna Horowitz:

know, according to the new Jewish faith and custom, you do

Daphna Horowitz:

seven days, or whether you go back to work, whenever it is

Daphna Horowitz:

that you go back to work, but what happens then, when you have

Daphna Horowitz:

to reintegrate into life and you're still carrying the

Daphna Horowitz:

heaviness of this grief, I think that is something that's worth

Daphna Horowitz:

talking about as well, just spending a little bit of time

Daphna Horowitz:

with and I don't know if you want to share anything about how

Daphna Horowitz:

that was for You, because it's a very big switch where you feel

Daphna Horowitz:

your life has changed completely, and yet the world

Daphna Horowitz:

goes on. There's still traffic jams and there's still work and

Daphna Horowitz:

there's still supermarkets and there's still crying children or

Daphna Horowitz:

whatever it

Amy Riley:

is, you know, yeah, yeah. Well, I think that there

Amy Riley:

is this thing in our society, globally and across religions

Amy Riley:

and faiths where, like we, we come together to support the

Amy Riley:

person in the initial days, maybe even weeks. But then it

Amy Riley:

will go away, and there will be certain circles in your life,

Amy Riley:

who might never, ever mention it again. Having my own business,

Amy Riley:

it's nice to come back to work. It's, you know, I've created

Amy Riley:

work that I love and enjoy, so I wanted to come back to it and

Amy Riley:

engage my mind and my energy into my work, and it's had

Amy Riley:

significant impacts on my energy, and I might not, might

Amy Riley:

not be able to have as many conversations in a row, or I

Amy Riley:

might end my days sooner. I mean, I can see it looking back

Amy Riley:

now. I mean, after my father passed. I pretty much did what I

Amy Riley:

needed to do for my kids, did what I needed to do for my

Amy Riley:

clients, and then slept,

Daphna Horowitz:

you know? And, yeah, that's actually very

Daphna Horowitz:

similar to a trauma response. Is you manage what you need to

Daphna Horowitz:

manage, the very bare minimum of what you know you need to do to

Daphna Horowitz:

get through the day, and that's it. You have no capacity for

Daphna Horowitz:

more than that. I have to say, like I've had days when I'm

Daphna Horowitz:

experiencing that, with the level of trauma that we're

Daphna Horowitz:

experiencing in our country at the moment, it's like really low

Daphna Horowitz:

flame. I know for this period, the low flame days do what I

Daphna Horowitz:

need to do, and that's it, not expect anything beyond that. And

Daphna Horowitz:

I think that's also an important point, because I think if we

Daphna Horowitz:

fighting that, and we think, what's wrong with you? Why

Daphna Horowitz:

aren't you doing more things or extra things, or, you know, why

Daphna Horowitz:

aren't you more okay, inspiring, inspired, or whatever. Why

Daphna Horowitz:

aren't you able to handle you used to be able to handle. Why

Daphna Horowitz:

are you sleeping so much for people who are grieving, it's

Daphna Horowitz:

really okay. It's normal. Your body is going through something.

Daphna Horowitz:

There's a process that's happening to

Amy Riley:

know that, and gosh, if you just have a little bit of

Amy Riley:

conversation about it, because now, Daphna, you use the frame a

Amy Riley:

low flame day, right? So now I have that language, and I can

Amy Riley:

check in with my friend, Daphna. How are you doing? Is it? I'm

Amy Riley:

sensing it might be a low flame day, right? Do you want to talk

Amy Riley:

about awesome?

Daphna Horowitz:

Would that be? That is awesome, that's awesome.

Daphna Horowitz:

Checking in. You know, that's caring. That's really caring.

Amy Riley:

I'd like to transition a little bit more to

Amy Riley:

the workplace staff now, because I think many leaders listing

Amy Riley:

might think that's not my place, right? I you know, I'm not a

Amy Riley:

therapist. But again, I think going back to this term and this

Amy Riley:

approach, we've been using acknowledgement, right? When

Amy Riley:

someone comes back from bereavement leave, just

Amy Riley:

acknowledging that, yes, you've been off on bereavement leave.

Amy Riley:

You know, I know, gosh, it's got to be tough losing your father,

Amy Riley:

whoever it is. I know the bereavement leave is over, but

Amy Riley:

the bereavement is not over. I love that. How are you doing

Daphna Horowitz:

bereavement leave? So I just wanted to

Daphna Horowitz:

emphasize what you just said, the bereavement leave is over,

Daphna Horowitz:

but the bereavement isn't over, and it takes a long, long time.

Daphna Horowitz:

So I think that's really important to acknowledge.

Daphna Horowitz:

There's the first of everything in the first year, the first

Daphna Horowitz:

birthday, the first holiday, the first anniversary, the first

Daphna Horowitz:

whatever it is, so many firsts that are going to be missed. So

Daphna Horowitz:

that bereavement takes time and there is no deadline on it.

Daphna Horowitz:

There is no, you know, this is how long it takes.

Amy Riley:

Yeah, yeah. Oh, Daphna, I had once I was saying

Amy Riley:

something about my father and the loss for me and somebody

Amy Riley:

went, how long ago did your dad die? Oh, I felt so judged in

Amy Riley:

that moment, and I haven't forgotten it, and that that did

Amy Riley:

not feel like support. But how? How lovely, if like going into a

Amy Riley:

holiday season you know a leader would could say to a team member

Amy Riley:

or even to the team collectively. I know many of you

Amy Riley:

have lost loved ones, right? And that can be really tough around

Amy Riley:

the holidays. Let us know how you're doing. Let us know what

Amy Riley:

you need. Let us know if it's a down day.

Daphna Horowitz:

Yeah, absolutely, yeah. I know I

Daphna Horowitz:

worked with two clients who had a very, very special bond with

Daphna Horowitz:

their father, and I remember my one client going back to work.

Daphna Horowitz:

And, you know, I think there's something about grief in that

Daphna Horowitz:

it's invisible because people prefer and want and expect you

Daphna Horowitz:

to just now show up at work and be you and be okay. And yeah,

Daphna Horowitz:

she's struggled for a long time to get back into feeling like

Daphna Horowitz:

her regular, let's say, high performing leader that she is

Daphna Horowitz:

and and was, but it took her a long, long time, yeah, and it's

Daphna Horowitz:

exactly what, but that was like six months ago. It was a year

Daphna Horowitz:

ago, and she had this continue, as we said, the waves, you know,

Daphna Horowitz:

one day she'd wake up and it would just hit her again, and

Daphna Horowitz:

she felt low flame day.

Unknown:

So, yeah, we and so def, I want to bring up a

Unknown:

another question that some listeners might be wondering. So

Unknown:

we've talked about low flame or down day. What if someone's

Unknown:

flaring up? What if they're angry? What if they're

Unknown:

irritable? What if they're something's coming up for them,

Unknown:

and it's coming out in that way. So this question of you know,

Unknown:

you. A colleague, or you're a leader on a team, and wow,

Unknown:

someone is prickly in a way that they're not usually. Let's talk

Unknown:

about what we do there. I

Daphna Horowitz:

think that's actually a good point. It's

Daphna Horowitz:

true. Because I think that, you know, we assume that grief is

Daphna Horowitz:

going to show up as feeling down, feeling sad, but it might

Daphna Horowitz:

not, and that's actually a really good point. And I would

Daphna Horowitz:

add to that, also it might show up completely normal, like, I'm

Amy Riley:

fine, oh yeah, yeah. Like, I'm marching, yeah.

Daphna Horowitz:

Let's move on. Yeah. I think those are good

Daphna Horowitz:

good questions. Those are good questions. And I think that, I

Daphna Horowitz:

mean, for me, what's coming up with a glaring app person is to

Daphna Horowitz:

actually have the conversation, like, sit down and say, How are

Daphna Horowitz:

you doing? I wanted to know and not I think it's more triggering

Daphna Horowitz:

if you're going to say, Listen, I've noticed that, you know

Daphna Horowitz:

you're not yourself today. Oh, that's another statement that I

Daphna Horowitz:

really, really dislike. And notice that you're not yourself

Daphna Horowitz:

today. What does that mean? So just, just to just check in and

Daphna Horowitz:

say, I want to check in with you. How are you doing

Unknown:

really? How are you doing really? Exactly. How

Daphna Horowitz:

can we support you? You know, I think from even

Daphna Horowitz:

the leaders or HR perspective, to offer maybe help and

Daphna Horowitz:

counseling beyond, you know, what I can do for you at work

Daphna Horowitz:

that's also an option,

Amy Riley:

yes, so acknowledging giving empathy and knowing what

Amy Riley:

the resources are that your company provides that employees

Amy Riley:

have access to. You don't have to diagnose, you don't have to

Amy Riley:

be a therapist, but be with the person in those moments and make

Amy Riley:

sure that they're aware of or encourage them to take advantage

Amy Riley:

of any resources or support that are available. That's why

Amy Riley:

they're there.

Daphna Horowitz:

And you know, Amy, what's coming up for me is

Daphna Horowitz:

a story that wasn't one of mine, but a colleague of mine who said

Daphna Horowitz:

that they noticed all of a sudden, one of the employees was

Daphna Horowitz:

being really difficult. A manager was being really

Daphna Horowitz:

difficult, moody. They didn't know what had happened. All of a

Daphna Horowitz:

sudden, from being quite, yeah, amiable, lovely, connecting

Daphna Horowitz:

person, she was ratty, grumpy, doing all these things, and no

Daphna Horowitz:

one knew actually what had gone on. What is going on with her,

Daphna Horowitz:

and this was over a prolonged period of time, this behavior

Daphna Horowitz:

pattern or change in behavior that shows showed up. And what

Daphna Horowitz:

her leader did, or her manager did, was they just pulled her

Daphna Horowitz:

aside one day and just started a connecting conversation, not

Daphna Horowitz:

addressing necessarily the change in behavior, or anything

Daphna Horowitz:

like that. Just saying, How are you doing? What's going on in

Daphna Horowitz:

your life? How are things for you? And again, from a very

Daphna Horowitz:

genuine place. Because I think sometimes this can also come

Daphna Horowitz:

across as not great, where you know kind of you're going with,

Daphna Horowitz:

something's changed, what's going on? No, you actually are

Daphna Horowitz:

wanting to connect and really understand more about what is

Daphna Horowitz:

going on in this person's life? And they discovered that this

Daphna Horowitz:

woman had lost someone close to her, and no one knew about no

Daphna Horowitz:

one hadn't told anyone she was

Amy Riley:

trying to soldier on. And yeah, she

Daphna Horowitz:

was trying to soldier on, not even realizing

Daphna Horowitz:

the impact that this was having around her. But she was carrying

Daphna Horowitz:

so much with her, and that just obviously wasn't working. So

Daphna Horowitz:

when she had opened up, they came up with a plan of how she

Daphna Horowitz:

can feel supported, whether she needed to take time off or to

Daphna Horowitz:

reduce hours or whatever it is, or work a little bit from home,

Daphna Horowitz:

or just be gentler with herself, because she was still placing

Daphna Horowitz:

these same performance expectations, which were just

Daphna Horowitz:

unrealistic for her. So for me, it's about conversation. Start

Daphna Horowitz:

the conversation from a genuine place of caring and wanting to

Daphna Horowitz:

connect and curiosity. Be curious, rather than critical.

Daphna Horowitz:

How's that?

Unknown:

Yes,

Unknown:

instead of critical,

Amy Riley:

exactly, we'll add another C word in there. Be

Amy Riley:

courageous. Just be the other person and whatever is coming up

Amy Riley:

for them. And I know Daphna today with our conversation

Amy Riley:

around grief, we were focusing on the loss of loved ones, but

Amy Riley:

we also recognize that there's all kinds of grief that our

Amy Riley:

world creates for us. And yeah, people are grieving a lot of

Amy Riley:

things right now in our world. Yeah, whether there's been a

Amy Riley:

loss of a loved one recently or not, asking these questions of

Amy Riley:

ourselves, of our loved ones around us and of our colleagues

Amy Riley:

and team members is important,

Daphna Horowitz:

yeah, and I want to, I know we've said this,

Daphna Horowitz:

but I want to again, re emphasize the making space for

Daphna Horowitz:

it. Make naming what's in the room, naming the grief,

Daphna Horowitz:

acknowledging it and making. And giving it space. Because when we

Daphna Horowitz:

don't, it can come out in other ways that are either just

Daphna Horowitz:

unhelpful, unproductive, whatever else, but it can also

Daphna Horowitz:

just be something that a resentment that a person will

Daphna Horowitz:

carry with them, the grieving person will carry with them,

Daphna Horowitz:

because it hasn't been addressed and it hasn't been named, and

Daphna Horowitz:

that also has an impact make space for it, as scary as it may

Daphna Horowitz:

be, or even saying the wrong thing, or whatever it is, just

Daphna Horowitz:

acknowledge and give it space.

Unknown:

Yeah, and you'll get a signal from the other person

Unknown:

about how much space they do want to give it in that moment.

Unknown:

But also know they they might not be able to say more or go

Unknown:

there in that moment, but that doesn't mean that they don't

Unknown:

want space a week from now, a month from now,

Daphna Horowitz:

yeah, knowing that you're there, I think

Daphna Horowitz:

something else that's actually coming out for me that we

Daphna Horowitz:

haven't mentioned is that often when people are faced with a

Daphna Horowitz:

loss and are grieving, I think bigger questions come into play

Daphna Horowitz:

in their lives. Yeah, what is the meaning of this? What is the

Daphna Horowitz:

meaning of life? What are we doing here? Why did this happen?

Daphna Horowitz:

Why is this happening to me, like some of those really

Daphna Horowitz:

bigger, what is the point? What is the point of this? What is

Daphna Horowitz:

the point of getting up in the morning? What is the point of

Daphna Horowitz:

going to work? You know, those are things like the kind of much

Daphna Horowitz:

bigger meaning of life questions that can also come up for

Daphna Horowitz:

people. And I think that, you know, if it does, having those

Daphna Horowitz:

conversations can also be very, very useful, very helpful.

Daphna Horowitz:

Absolutely not that we have answers.

Amy Riley:

I know, no, yeah, and that person might not in that

Amy Riley:

moment, but they're, they're important questions, and

Daphna Horowitz:

I think we've spoken about how to support

Daphna Horowitz:

others, but what about a leader who they themselves are going

Daphna Horowitz:

through grief. How should a leader show up in their own

Daphna Horowitz:

grief? Yeah, I'm kind of thinking the message of Be

Daphna Horowitz:

strong. Be strong for my team. You know, what's the rally? You

Daphna Horowitz:

know, don't show the emotions.

Unknown:

Yeah, what a nice opportunity to acknowledge the

Unknown:

humanity in that and a leader saying, hey, this recent loss in

Unknown:

my life is affecting me in ways that I didn't expect, and I

Unknown:

don't know you can share with others what would be supportive

Unknown:

for you, right? So someone could say, like, I don't want to talk

Unknown:

about it for the next couple of weeks. Or they might say, yeah,

Unknown:

hey, if I'm not showing up like myself, would you call that out

Unknown:

for me? Like you don't seem like yourself today, or just name

Unknown:

whatever would be supportive, or name what's going on for you.

Unknown:

Like I'm

Amy Riley:

not feeling as motivated, I might not have as

Amy Riley:

much energy. Please know that it doesn't mean that I don't care

Amy Riley:

about you, or I don't care about the work, but I'm just kind of

Amy Riley:

finding it hard right now to bring the same level of passion

Amy Riley:

and energy to my day to day. Yeah, you know,

Daphna Horowitz:

and I think that we've turned the spotlight

Daphna Horowitz:

on the grieving person, and I think that's really important as

Daphna Horowitz:

well for the person who's grieving, for the person who's

Daphna Horowitz:

going through it, to also be able to say, what, what would be

Daphna Horowitz:

supportive for them? What did they need? What do I need in

Daphna Horowitz:

this moment, in this time? Yeah, patience. Do I need

Daphna Horowitz:

understanding? Do I need you to check in on me? You know, I know

Daphna Horowitz:

with again, with us bringing it into our environment. And people

Daphna Horowitz:

would ask, What can I do? How can I be supportive? How can I

Daphna Horowitz:

support? And I'd say, actually, if you checked in from time to

Daphna Horowitz:

time, that would be really awesome. And that's something

Daphna Horowitz:

that a person can ask for. Just check in with me, just ask how

Daphna Horowitz:

I'm doing. Some people might not need that. Some people might

Daphna Horowitz:

need something else. But really also think it's important to say

Daphna Horowitz:

to to the grieving person, as hard as it may be to just be

Daphna Horowitz:

able to express what are your needs at this moment? What are

Daphna Horowitz:

your needs at this point in time? What would be supportive

Daphna Horowitz:

would it be? I know someone very close to me who their needs are.

Daphna Horowitz:

I don't want to talk about it. Don't ask me. Don't ask me.

Daphna Horowitz:

Don't say Don't, don't bring it up. If I need something, I will

Daphna Horowitz:

bring it up and I will ask you for help. I know you're there

Daphna Horowitz:

for me. I know you love me. So if I need it, I will ask, and

Daphna Horowitz:

that's also fine, but to be able to express

Amy Riley:

that yes, and I know that I would have times where

Amy Riley:

I'm like, I don't know, yeah, right. And then then, if you're

Amy Riley:

their leader, in that moment, you could say. Great, if you

Amy Riley:

come up with anything, let me know. I'd like to check in again

Amy Riley:

next week, right? And they kind of let them know, yeah, I'm

Amy Riley:

going to be here on an ongoing basis. I'm going to ask again.

Daphna Horowitz:

Yeah, I think we've covered quite a lot in

Daphna Horowitz:

today's conversations, and it's been really just feels very open

Daphna Horowitz:

and connecting to even talk about this with you, and just

Daphna Horowitz:

hearing some of your own experiences. And I'm thinking,

Daphna Horowitz:

you know, is there anything that you want to still say? Is there

Daphna Horowitz:

anything that we haven't said, or anything that's coming up for

Daphna Horowitz:

you that's important to mention at this point?

Amy Riley:

I think I would just underscore that grief isn't

Amy Riley:

tidy. It doesn't fit into a defined time frame. We've said

Amy Riley:

the word acknowledge a number of times, which I think is

Amy Riley:

important. And just know that it, you know, it's it's not neat

Amy Riley:

and tidy, it's messy. It comes in waves. It can change us and

Amy Riley:

just be gentle with ourselves and with those around us.

Daphna Horowitz:

Yeah, I love that. I really love that. Yeah,

Daphna Horowitz:

I think grief is part of life. It's part of life. It's always

Daphna Horowitz:

going to be around us in some way. You know, as I said, either

Daphna Horowitz:

directly or indirectly, but it's there. And just knowing that

Daphna Horowitz:

grief is also something that changes you as a person, but

Daphna Horowitz:

maybe also in terms of growth compassion. Yeah, and I know

Daphna Horowitz:

earlier we before you started recording, we spoke a little bit

Daphna Horowitz:

of, I don't know if this is the right wording to say, what are

Daphna Horowitz:

the gifts grief and loss? Yeah, I think that there's definitely

Daphna Horowitz:

something around growth and maybe also realizing you don't

Daphna Horowitz:

need to go through it alone, that there are people who love

Daphna Horowitz:

you, care about you and want to support you through it. I don't

Daphna Horowitz:

know if there's anything you want to add.

Amy Riley:

Yeah, yeah,

Unknown:

I would say that. Well, probably I didn't experience the

Unknown:

growth or the gift. Wasn't cognizant of that for quite some

Unknown:

time. Yeah, rise, that might be something to take a look at

Unknown:

little further down the line, but I know it has made me more

Unknown:

open to being with folks and their emotions. I am less

Unknown:

judgmental of what's going on with other folks. I mean, I'll

Unknown:

tell you candidly, and I feel a bit ashamed admitting this, but

Unknown:

if I would be at a funeral or services and someone who wasn't

Unknown:

close to the person who had died was really crying, and, you

Unknown:

know, visibly, maybe even loudly, upset. I'm like, gosh,

Unknown:

what is going? Yeah, right. You weren't even that close. Now I

Unknown:

know, right. I do not know what this experience is triggering in

Unknown:

them. And everybody has their loss, and everybody experiences

Unknown:

differently. Some people are super quiet and private about

Unknown:

it. Some people are very loud and want to talk to many people

Unknown:

about it, and it's all fine, right? It's all somebody's way.

Unknown:

So having more compassion for myself and how loss has affected

Unknown:

me, having more compassion for others and however, they're

Unknown:

showing up in the moment. And don't always do this perfectly,

Unknown:

but I think, you know, if all of us can remind ourselves, assume

Unknown:

good intent, right, there's been a change in behavior, and all of

Unknown:

a sudden, ooh, they're being Prickly, or they're being a bit

Unknown:

of a jerk today. Ooh, you know, they probably didn't wake up

Unknown:

thinking, I want to be a jerk today. There might be something

Unknown:

something else. There's something something going on

Unknown:

there. And how can you connect in a real way to open up the

Unknown:

possibility of being able to provide support that works?

Daphna Horowitz:

Yeah, you know what's coming up for me, and

Daphna Horowitz:

probably a good, good thing to leave our listeners with to

Daphna Horowitz:

think about, and that is that certainly with people you know

Daphna Horowitz:

I've spoken to around the whole topic of grief and loss of loved

Daphna Horowitz:

ones, is that there's always an enormous appreciation for The

Daphna Horowitz:

time that they've had with this person? Yeah, even when it was

Daphna Horowitz:

too short, just too short. And you're talking about a lot of

Daphna Horowitz:

people who've lost children, it's just it's always too short.

Daphna Horowitz:

It's always the person was taken too early. But if you ask them,

Daphna Horowitz:

would you rather not have loved and. Lost, then not loved at

Daphna Horowitz:

all, then loved and lost. And they always say the appreciation

Daphna Horowitz:

for the time that we had is not anything that I would want to

Daphna Horowitz:

take away, and I would definitely rather love and lose.

Daphna Horowitz:

And for me, that is really a wake up call to say, Who do you

Daphna Horowitz:

need to say something to today. Don't wait until tomorrow. Don't

Daphna Horowitz:

think you've got your whole life ahead of you, and hopefully you

Daphna Horowitz:

really, really do. But don't wait to say the important

Daphna Horowitz:

things, whether it's something that upsets you, or just saying,

Daphna Horowitz:

I love you, or just saying, This is how much you mean to me, and

Daphna Horowitz:

this is how important you are in my life. Say those things. I

Daphna Horowitz:

know that I've become much more, really aware of something I

Daphna Horowitz:

never used to do. But when I speak to friends, or it's a

Daphna Horowitz:

birthday, or we have a beautiful connection, I just say to them,

Daphna Horowitz:

I love you, and I'll end the conversation like that, I love

Daphna Horowitz:

you, my friend. And that is so special to me, because you don't

Daphna Horowitz:

want to leave things unsaid, and sometimes you just not don't

Daphna Horowitz:

know when it's going to be the last time that you see someone.

Daphna Horowitz:

So maybe that is the gift of making us more aware, of

Daphna Horowitz:

appreciating our connection with people, speaking the things that

Daphna Horowitz:

are meaningfully important, telling people that you love

Daphna Horowitz:

them. Tell them every day you know you can never say it too

Daphna Horowitz:

much, and obviously only if you mean it.

Amy Riley:

Yeah, yeah. We didn't say I love you. We didn't say

Amy Riley:

that with my dad until after he had the first cancer scare, and

Amy Riley:

then it was I love you for for the remainder of his days. So I

Amy Riley:

love that call to action, Daphna tell the people that are

Amy Riley:

valuable in your life, that they're tell them that they're

Amy Riley:

compel

Daphna Horowitz:

them. And another beautiful thing I've

Daphna Horowitz:

heard, also in the last couple of years that we've been dealing

Daphna Horowitz:

with this is that your relationship with a person who

Daphna Horowitz:

died is not over. Your relationship with them leaves on

Daphna Horowitz:

the person is not with you physically anymore, but you

Daphna Horowitz:

still have a relationship with them. It looks different. It

Daphna Horowitz:

might feel a bit different, but the relationship is there, and

Daphna Horowitz:

you can continue to grow it. You can continue speaking to them.

Daphna Horowitz:

Can write them letters. I know I've encouraged my clients

Daphna Horowitz:

who've experienced loss to speak to their loved ones, to write

Daphna Horowitz:

letters, to share. You can continue having a relationship,

Daphna Horowitz:

and I think that that's also something to bear in mind. It's

Daphna Horowitz:

not over, it's not the end and all gone. Yes, it's a different

Daphna Horowitz:

experience, but you can still have that relationship with your

Daphna Horowitz:

loved ones.

Amy Riley:

Beautiful Daphna. Listeners, if you have found

Amy Riley:

this episode meaningful, please share it with someone who might

Amy Riley:

need to hear it. Yeah. And if you have a topic that you'd love

Amy Riley:

for us to tackle in an unfiltered way, let us know

Amy Riley:

we're always up for the conversations that don't get

Amy Riley:

talked about enough.

Daphna Horowitz:

Yeah. And until next time, stay curious, stay

Daphna Horowitz:

courageous and stay unfiltered. That's a wrap on this episode of

Daphna Horowitz:

unfiltered, where we have courageous conversations about

Daphna Horowitz:

topics that are not often discussed in depth. We hope this

Daphna Horowitz:

conversation sparked something in you, whether it's a new

Daphna Horowitz:

perspective, a moment of reflection, or just the

Daphna Horowitz:

reassurance that you're not alone.

Amy Riley:

If you found this episode meaningful, please share

Amy Riley:

it with someone who needs to hear it, and if you have a topic

Amy Riley:

that you'd love for us to tackle, let us know we are

Amy Riley:

always up for conversations that don't get talked about

Daphna Horowitz:

enough. Don't forget to subscribe, leave a

Daphna Horowitz:

review and connect with us on LinkedIn. All our details are in

Daphna Horowitz:

the show notes, because the best conversations don't end here

Amy Riley:

until next time. Stay curious, stay courageous and

Amy Riley:

stay unfiltered, foreign.

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