In this episode of Total Michigan, we dive into the story of Lonnie Paser, owner of Artisan Urban Bistro in Saginaw. With a deep love for food and community, Lonnie transformed her restaurant into more than just a place to eat—it’s a movement. From using locally sourced ingredients to launching a weekly ‘Grateful Pasta’ night that raises funds for nonprofits, Lonnie shares how small businesses can create a huge impact. Tune in to hear how this world-traveling chef turned entrepreneur is feeding both stomachs and souls.
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Show Notes:
01:00 - Introduction
04:00 - Lonnie’s journey: from world traveler to small business owner
:07:00 - Reinventing herself and entering the restaurant industry
:14:00 - How sourcing locally builds a stronger community
20:00 - What inspired ‘Grateful Pasta’ nights and how they help nonprofits
23:00 - The impact of giving back and how small efforts make a big difference
25:00 - How to support Artisan Urban Bistro and visit the restaurant
Mentioned in this episode:
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So trying to support this business by supporting my
2
:community helps all of us survive.
3
:Because if we can get people to cut
back on the commercial restaurants,
4
:even though they employ local
people who need to survive, We could
5
:change our habits once or twice a
week to support a small business.
6
:We can save communities Without
us, things start to fail.
7
:And we can't have that happening.
8
:Cliff Duvernois: Hello, everyone.
9
:And welcome to Total Michigan, where
we interview ordinary Michiganders
10
:doing some extraordinary things.
11
:I'm your host Cliff at DuVernois.
12
:There's just something about small
restaurants, the kind that you stumble
13
:upon by accident and you never forget.
14
:The kind where the scent of
simmering garlic lingers in the
15
:air and every plate tells a story.
16
:In Old Town Saginaw,
there's one such place.
17
:Artisan Urban Bistro, 10 tables, a
menu that shifts with the seasons,
18
:a chef who's lived a dozen lives.
19
:At its helm is Lonnie Paser, a world
traveler, a chef, a fixer, a woman
20
:who doesn't believe in failure.
21
:And now she's here, with her
staff, crafting something
22
:far bigger than just food.
23
:But here's the thing, this place
isn't just about what's on the plate.
24
:On Wednesday nights, something
special happens, something unexpected.
25
:A meal becomes more than just a meal.
26
:A small act ripples through a community
in ways that you just wouldn't believe.
27
:How does a restaurant become
the beating heart of a city?
28
:Why would someone trade stability for
the chaos of restaurant ownership?
29
:And what is it about food that brings
people together, that brings community
30
:together and even changes lives?
31
:Well, that's what we're
here to find out today.
32
:Joining us is Lonnie Paser, the
owner of Artisan Urban Bistro.
33
:Lonnie, how are you?
34
:Lonnie Paser: I am great.
35
:Thank you for coming to hang
out with me this afternoon.
36
:Cliff Duvernois: And I'm
looking forward to it.
37
:I love restaurant stories.
38
:They're my favorite.
39
:Okay, so talk to us.
40
:What is Artisan Urban Bistro?
41
:Lonnie Paser: We're a cute
little 10 table restaurant bistro
42
:that everybody is welcome to.
43
:We do things from scratch.
44
:We are involved in our community, like
shopping and buying local as best as
45
:possible to provide for this restaurant.
46
:It's a.
47
:Good vibe.
48
:Cliff Duvernois: What kind of food do you
49
:Lonnie Paser: Sure it's a limited menu.
50
:It's a small menu, which we
change three times a year.
51
:So I always have a beef dish.
52
:I always have a chicken, or two or
three chicken dish, dish options.
53
:A couple of seafood options,
salads, soups, great appetizers.
54
:And I try to come up with a super
dessert called Lonnie's Whimsy.
55
:Cliff Duvernois: All right.
56
:We'll have to explore that a little bit.
57
:So Lonnie, if you would, why
don't you tell us a little
58
:bit about where are you from?
59
:Where did you grow up?
60
:Lonnie Paser: Oh, gosh,
that's a long story.
61
:I'm a world traveler.
62
:I've been really lucky to have
lived a lot of different places.
63
:The normal dysfunctional family,
father in Florida, mother remarried
64
:a railroader who moved around a lot.
65
:And that.
66
:Got me to experience all different
kinds of people and cultures.
67
:And I've been truly, truly
blessed because of that.
68
:Cliff Duvernois: So you wouldn't
call one state in particular home.
69
:Lonnie Paser: No, that's New York, New
Jersey, Philadelphia, Florida, Texas,
70
:California, Alabama, South Carolina,
Europe for years with the U S army.
71
:I spent five years in the army
and I had a wonderful gig with
72
:them and got out in April of 90.
73
:So I can't believe it's
been that long already.
74
:I've traveled to 14 countries, and
then I came back to the States and I
75
:needed to reinvent myself and I did a
24 year in the retail business being
76
:a store managers of all different
kinds of businesses and they used to
77
:move me around, so I've never stopped.
78
:Cliff Duvernois: That's amazing.
79
:So let's take a step
back here for a second.
80
:So when you talk about
reinventing yourself, where did
81
:that itch to do that come from?
82
:Lonnie Paser: kind of hard to explain
in the sense of what do I like to do?
83
:retail was a very successful business
for me and people used to move me
84
:around because I used to be the fixer.
85
:So when there were, when
There were issues, Senlani.
86
:If it was a great location and
I didn't have myself keeping
87
:me in one particular spot.
88
:Say like Santa Monica, California.
89
:I'm gone if they were moving me
and, taking care of what I needed
90
:to be, help them be successful,
then that's what I would do.
91
:Yeah.
92
:I came back to Michigan in
:
93
:And that was probably the best
move I've ever made because, I
94
:got to spend my mom with my mom,
her last four months of her life.
95
:And, opened up opportunities for
me to explore what was going to
96
:be the next thing for Lonnie.
97
:And that was the pie baking business.
98
:And I got up to 85 pies in three
different farmer's markets.
99
:And after the summers were over, I
needed to figure out what the heck
100
:I was going to do in the wintertime.
101
:And I got Recruited by a gal Diana from
the World Cafe in Bay City, and That
102
:started me back working
in the kitchen full time.
103
:and from there I got recruited by these
guys, Jason and Joel Curran, who own
104
:a local bar restaurant here, and I
105
:came working in their restaurant
and, four restaurants later.
106
:I own my own.
107
:I'm very lucky and I'm blessed to
have been around a lot of great
108
:people that wanted me to be.
109
:Cliff Duvernois: So let's take a, I want
to take a couple steps back here and
110
:explore some things because you made a
comment before about how she got you back.
111
:Kitchen.
112
:Kitchen.
113
:So before you decided to reinvent
yourself, was that part of that
114
:kitchen experience too cooking
115
:Lonnie Paser: probably since I was
14 years old and my summer jobs
116
:were working for other people and it
was what I did through high school.
117
:And then when I was in the
military, I worked in one of the PX,
118
:short order type cook
119
:thing.
120
:Um, when I was in retail in Santa
Monica, my goal, my, what I thought
121
:was my goal was to own a food truck
and I wanted to make pies and sell good
122
:coffee at two o'clock in the morning.
123
:And that didn't happen.
124
:So the transition to
move back to Michigan.
125
:And reinvent myself, retail had taken a
drastic change in:
126
:a 2008 to 2010 and I came back and.
127
:Retail was not on my radar anymore.
128
:I needed to come up with something else.
129
:And baking pies out of my mom's church,
85 pies I got up to, and probably 12
130
:to 14 cases of my pepper jam that I
would sell at the farmer's markets.
131
:That's how I made a living.
132
:And winters are tough here.
133
:If you don't do well in the summertime,
then you can't support yourself.
134
:I was really lucky to
work for some nice people.
135
:Cliff Duvernois: Now, the, so the
question I got for you is because you
136
:were talking before, you bounced around
quite a bit, not only between the
137
:states, but across the pond, you seem
to have this personality that you could
138
:just thrive no matter where you went.
139
:What was it about Michigan
that you said, you know what,
140
:I'm going to hang my hat here?
141
:Lonnie Paser: it still is never a
permanent thing for me in my head.
142
:The reason I stay is
because it's beautiful.
143
:People are
144
:friendly and kind and they
want you to be successful.
145
:I didn't think I'd end up back in
Michigan, to be honest with you.
146
:I never.
147
:I was really happy out on the West coast.
148
:it's the weather and everything
that goes along with it.
149
:Cliff Duvernois: You
can't beat that California
150
:Lonnie Paser: Oh, it's perfect.
151
:And Southern California was really,
was wonderful, but I didn't ever think
152
:that I was going to be doing what
I'm doing out there, so I don't know
153
:where the turn would have been if,
if my mother's health wasn't failing.
154
:it was the best choice.
155
:Cliff Duvernois: Now that you, you had
the job working in Bay city and at some
156
:point in time, you went out, started
searching for found a place where
157
:you could have your own restaurant.
158
:My question to you is why
would any sane person want to
159
:open up their own restaurant?
160
:Lonnie Paser: When I first opened up
Artisan, I did have a business partner.
161
:He chose to leave during COVID and
I'm not a failure kind of person.
162
:I'm not, that isn't
part of my whole being.
163
:It's you just keep on going
and you keep on striving for.
164
:What's going to make people
happy and keep them coming back?
165
:I also have an outstanding staff that
care about what I'm trying to do and
166
:understand what the mission is here,
which is supporting their livelihoods
167
:and trying to make something more
than just a, just a, restaurant.
168
:I don't know how to explain it.
169
:I'm going to survive no matter
what, but I need to make sure
170
:that my community knows that.
171
:We're going to be there to
stand by them and support them
172
:any way that we can possible.
173
:Cliff Duvernois: And that's beautiful.
174
:We're going to unpack a, uh,
little bit more about that.
175
:What I would like to do before
then is when you decided to get a
176
:restaurant and you open this place,
a lot of people sit there and
177
:say, Oh, I'd love to open, and I.
178
:Italian restaurant, or I want to, open,
you know, an Asian restaurant or, or
179
:whatever it is, but with your bistro
here, it seems like a very eclectic mix.
180
:Lonnie Paser: okay.
181
:So I must not forget that this
restaurant was here a year before me.
182
:A year under a different chef.
183
:The owners of the building, of the
Garbner building, Donna and Larson
184
:Cottrell, opened this beautiful restaurant
up for a, a different chef that he
185
:lasted a year and worked really hard.
186
:Buddy.
187
:I don't know all the reasons why
he left, but there was a post out
188
:on Facebook saying that Artisan was
closed, and I knew the owners and my
189
:business partner at the time, and I
both said, we got to do something.
190
:We were both working at two
different restaurants and both
191
:unhappy with where we were
192
:and knew that maybe it's
time to join forces.
193
:So we did.
194
:A month later, after this
place was closed, we were open.
195
:It's kind of like turnkey.
196
:We were really lucky.
197
:Beautiful artwork.
198
:The floors were great.
199
:All the equipment was working.
200
:So we really didn't have the investment to
have to put in that new restaurant owners.
201
:Needed because the owners of the building
had trust in us and let us take over
202
:from where, the former chef left.
203
:Cliff Duvernois: So when you talk about
being turnkey, cause like you said
204
:before, you came in here, the tables
are here, the floor is already clean.
205
:You've got all the
kitchen equipment there.
206
:You don't have to go through that,
lack of a term birthing process to
207
:coordinate getting equipment in here,
get it installed, get it inspectors
208
:and doing that whole go rodeo
209
:Lonnie Paser: Kind of like a hundred
thousand dollars compared to everybody
210
:else what they have to walk in minimum
211
:to Open
212
:up a restaurant, and because we were so
lucky to have it ready And they needed
213
:the spot filled and they had trust in us.
214
:that's what made it work.
215
:Cliff Duvernois: And then from
there, you just adopted the menu
216
:that they had and just kept going.
217
:Lonnie Paser: No, we changed the menu.
218
:Um, it was, he was trying to, elevate the
Saginaw community with a higher end menu.
219
:We also kept a higher end menu,
but I didn't try to introduce
220
:things that were too far off
from delicious home cooked food.
221
:in the sense of we weren't trying to
change what Saginaw wanted to eat.
222
:We just made it a little better.
223
:Cliff Duvernois: Kept it more
of the, uh, how could I say
224
:this, like the home style food?
225
:Lonnie Paser: Yeah, I would say home
style, Comfort but really good quality.
226
:ingredients and that we shop local
to try to get as best as possible.
227
:Cliff Duvernois: For our audience,
we're going to take a quick
228
:break and thank our sponsors.
229
:Once again, this is Cliff with Total
Michigan, and I am talking with
230
:Lonnie Paser of the Artisan Urban
Bistro located in Saginaw, Michigan.
231
:And we will be back after the break.
232
:Are you enjoying this episode?
233
:Well, I can tell you
there's a lot more to come.
234
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235
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236
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:com, enter your email address today.
241
:Hello everyone.
242
:Welcome back to total Michigan, where
we interview ordinary Michiganders
243
:doing some pretty extraordinary things.
244
:I am your host, Cliff DuVernois.
245
:Today, we're talking to Lonnie.
246
:Pacer of the Artisan Urban Bistro
located in Saginaw, Michigan.
247
:Lonnie, before the break, we were
doing a discussion where you talked
248
:about, the community and how the
community is, is important to you.
249
:So at this point in time, you've
come here, you've opened up,
250
:you've reopened the bistro, and
it's been a turnkey solution and
251
:things are starting to hum for you.
252
:Okay.
253
:Why is that community?
254
:A part of, for lack of a better term,
your, your business model, what it
255
:is that you do, why is it important?
256
:Lonnie Paser: on March 1st, we started our
seventh year for any restaurant to make
257
:a past five years being a small business.
258
:That's not corporate owned where
they're getting all the supplies
259
:from wherever it's coming from.
260
:I try to shop.
261
:So I use Wreggie's for our seafood.
262
:I use the Bread Gal for
our breakfast brunch bread.
263
:I use Hemlock Distributors, Stapleton's,
and I use our local Jack's for most of our
264
:Meat products and a lot of our produce.
265
:So trying to support this
business by supporting my
266
:community helps all of us survive.
267
:Because if we can get people to cut
back on the commercial restaurants,
268
:even though they employ local people who
need to survive, and I catch myself at
269
:some of those every now and then too,
we could change our habits once or twice
270
:a week to support a small business.
271
:We can save communities without
us, things start to fail and
272
:we can't have that happening.
273
:Cliff Duvernois: cause what you're
talking about there is if somebody
274
:came in here and ate a meal,
275
:not only is it they're buying a meal
from you, but because you're sourcing
276
:the ingredients all locally, you're
also supporting that local farmer.
277
:Lonnie Paser: correct?
278
:Your farmers markets coming up real soon.
279
:June, it's gonna be is
right around the corner.
280
:We'll have a new menu
out in June, which will.
281
:Be filled with a lot of local produce
and hopefully some of the livestock
282
:that some of these farmers, will
provide for me, which is great.
283
:Cliff Duvernois: And when you were
talking before about changing your menu,
284
:I think you said three times a year
285
:Lonnie Paser: times a year
286
:October, February, and June.
287
:Cliff Duvernois: Oh, interesting.
288
:So this is all part, then it must
be part of a seasonal type menu.
289
:You're not going to offer
strawberries in the middle of
290
:Lonnie Paser: Well, it
would cost effective.
291
:It's not worth it.
292
:they're also pretty
crappy tasting right now.
293
:So we got to wait until it's, you
know, a seasonal, like I'll give
294
:you an example on our brunch menu.
295
:We do, The ricotta toast.
296
:And right now, I'm doing dried
blueberries, dried cranberries, dried
297
:cherries to, go over our sweetened
ricotta and drizzled with honey.
298
:In the summertime, it's going
to be fresh strawberries, fresh
299
:blueberries, locally sourced cherries
or peaches that grow in Michigan.
300
:Which, changes it not just for us,
but also the consumer that keeps on
301
:coming back and getting a new treat.
302
:So, they think it's new,
and we're just updating it.
303
:Cliff Duvernois: Now, as far as
the recipes go on the menu, is that
304
:something that your chef comes up with?
305
:Lonnie Paser: I happen to have
Blake Yates as my head chef, and
306
:he's really good at understanding
what I want to do and can implement
307
:pretty much anything that I want.
308
:But overall, it's my input.
309
:I decide what goes on the menu.
310
:If they I my chef and Sue have an idea.
311
:I'm like, do it.
312
:Try it.
313
:Let's taste it.
314
:Let's put it on the next menu.
315
:So I don't see why not.
316
:as I was chefing here, for the first six
and a half years, while doing many hats.
317
:And in the six and a half
year, I was able to step away.
318
:So now I'm able to help, more with.
319
:How the menu is going to be designed,
how it's going to be put out there,
320
:Because I have a great staff that
helps me with all my many jobs.
321
:but it's always going to be my choice.
322
:Until they start putting
them, I don't know.
323
:I, you know, I, I don't know how to
explain that, but yeah, the menus from me.
324
:Cliff Duvernois: Because I'm looking,
I'm thinking back to some of the books
325
:that I've read with regards to like
other chefs out there talking about how
326
:there's this, usually there's this clear
delineation between the owner of the
327
:restaurant and then you have the chef.
328
:That pretty much runs like the back of the
house, the kitchen and everything else.
329
:It almost sounds like for what you have
here, you having that background in
330
:being a chef allows you to step back
and forth, to work with the chefs, to
331
:make sure that the menu that you're
coming up with fits the style of this,
332
:bohemian style restaurant, so to speak.
333
:Lonnie Paser: when you come from
the restaurant business overall
334
:slash retail business, you have
many hats and you have to be able
335
:to multitask and do many things.
336
:Now that I'm not cooking other than
when they need an extra day off
337
:or somebody gets sick or whatever,
338
:I'm able to step back in the kitchen
and be able to do the job that they
339
:do, but now I allow my chefs to come
up with some more ideas, and I say,
340
:do it, let's try it, see if it works.
341
:Like our grandma's deviled
eggs, they're deep fried,
342
:they're filled, and then they're
topped, and they're delicious,
343
:and I had nothing to do with it.
344
:Or I can say to my head chef Blake,
hey, I want a seafood bisque.
345
:This is our ingredients.
346
:This is what we have.
347
:You do it.
348
:And it has been the best seafood bisque.
349
:I've ever had in my life.
350
:Could I have done it just as well?
351
:Sure.
352
:I don't have to.
353
:I can let that stress off of my
head because I know he's doing
354
:something that I would love.
355
:So I'm grateful.
356
:Cliff Duvernois: what I would like
to do is I'd like to spend a couple
357
:minutes because this is this is the
primary reason that I reached out to
358
:you and said, hey, I would love to
have you on the show Wednesday nights
359
:you have dedicated to helping out.
360
:to helping out local nonprofits
that are in the area.
361
:Talk to us about that.
362
:Lonnie Paser: that.
363
:When we needed to expand our hours,
after COVID allowed us to be able to
364
:be open more, we needed to come up with
an idea that was going to support us
365
:and not just try to serve three tables.
366
:And I can't run a
business on three tables.
367
:So, One of my staff members said,
Hey, let's do the Grateful Pasta.
368
:You used to do it over at one of
these other restaurants you worked
369
:at, but I never gave any money
out in that other restaurant.
370
:now we have serviced three years of
Wednesdays where a non profit here in
371
:Saginaw promotes it on their social media.
372
:We promote it on our social media.
373
:We try to get All of their fans,
all of our fans in here eating a
374
:couple big bowls of pasta, which
is you pick your pasta, you pick
375
:your sauce, you pick your add ons.
376
:So basically building your own pasta
and we offer salads, garlic, nuts,
377
:whatever, is available per season.
378
:And then they get 10 percent of our sales.
379
:And we've helped people like Mustard
Seed, East Side Soup Kitchen, Maison
380
:Grace Animal Shelter, Saginaw Humane
Society, Gosh, there's so many that
381
:I can just.
382
:If I could remember at the top of my head,
I'd say them all, but the CAN Council,
383
:United Way of Saginaw, it's
just a blessing to be able, no
384
:matter what you can do, do it.
385
:It doesn't mean it has
to be a lot of money.
386
:It's just being consistent
and being a good neighbor.
387
:And it's 10 percent of our sales.
388
:Some nonprofits do better than others.
389
:They have more fans or more
energy on the internet that gets,
390
:get it, gets it more promoted.
391
:And we're grateful for every
single one of them that can come
392
:here and then they get a payout.
393
:at the end of the week.
394
:Cliff Duvernois: And this has
been going on for how long
395
:Lonnie Paser: Over three years now?
396
:Cliff Duvernois: It's amazing.
397
:Every Wednesday night now for three years.
398
:Lonnie Paser: unless it's a holiday or.
399
:That's the only reason, or somebody
wants to buy out the restaurant, which
400
:doesn't happen, and we do it from
February through November, and then we
401
:stop in December and January because
a lot of corporate holiday parties.
402
:Cliff Duvernois: Now, when you're
doing this, has there any been,
403
:has there anyone ever come back to
you and said, what this has done is
404
:Lonnie Paser: Oh, yeah.
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:Every week, I get a thank you.
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:Cliff Duvernois: Tell
us about one of those.
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:Lonnie Paser: you know, it's, if it's
not for the non profits, it's bringing
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:back the memories of when their,
their mother or grandmother used to
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:make homemade meatballs, or, oh my
gosh, that's the best Chicago style,
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:it's spicy Italian sausage that I've
ever had, or, it's the, you those.
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:little things that you do, and that's
why we come back on Wednesdays.
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:It's the, I'm grateful for everything
that anybody can do, just to step up
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:and not think about just themselves.
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:Thinking of the bigger picture
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:just warms my heart to be able to
know that we can still do this.
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:I don't know how long we'll be able
to do this, but right now we're in
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:our seventh year, and three of it.
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:Supporting nonprofits here in Saginaw.
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:What would make a big difference is
if I can get my community sister towns
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:to be able to do this too, because I
have nonprofits calling from Midland,
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:from Bay city, from, from Flint, seeing
if they can get in for a grateful
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:pasta and I have to apologize and say
no, because I think it's everybody's
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:responsibility to do their little part.
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:Cliff Duvernois: And then plus there's
so many organizations here in Saginaw.
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:Lonnie Paser: Oh yeah, I mean,
I haven't even touched base.
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:I mean, we have a whole slew
of church based organizations.
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:I wish I could, I wish I could help
but I don't see why we can't do, uh,
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:maybe get three churches together
to try to do some Grateful Pasta.
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:I mean, heck, if somebody wants
to reach out and do something on a
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:Sunday afternoon, we just have to do
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:it.
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:So everything's possible.
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:Cliff Duvernois: Lonnie, if somebody
is listening to this episode
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:and they want to come and check
out the Artisan Urban Bistro, maybe
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:come here on one of their Grateful
Pasta nights on a Wednesday how
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:can people connect you with you?
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:Where can they find you?
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:Lonnie Paser: Well, I'd say the best bet
is Look us up on Facebook is probably
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:the best way for us, because that's
where I do most of our promoting.
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:WSGW, uh, News Radio also does buyback
coupons for us a couple times a year.
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:So keep your eye out for that.
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:Our address is 417 Hancock Street.
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:That's just one block north of Court
Street, in between Michigan and Hamilton.
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:phone number is 989 401 6019
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:Our hours are Wednesday
and Thursday, 5 to 8 p.
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:m.,
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:Friday and Saturday, 5 to 9 p.
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:m.,
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:and we have an outstanding brunch
from 10 to 2 on Saturday and Sunday.
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:I do recommend reservations.
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:I have 10 tables.
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:I'm also connected to Oracle Brewing,
which allows us to serve people over
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:there when they don't have anything fun
functions going on, they allow us to
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:have the best neighbors in the world.
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:I really believe that our little.
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:area here in Old Town with Fraglia's,
Old World Pizza, Basong's, The
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:Bread Gal, are just trying to do
something to bring people back to the
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:Old Town area because it's a great
place to eat and have a good time.
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:Cliff Duvernois: That it is.
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:Lonnie, thank you so much for
taking time to chat with us today.
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:Really do appreciate it.
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:And for audience, you can always
roll on over TotalMichigan.
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:com and click on Lonnie's interview
and get the links and the information
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:that she just shared with us.
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:We'll see you next time.
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:When we talk to another Michigander
doing some pretty extraordinary things.
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:We'll see you then.