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#OpsTherapy 2: Eight Pro Tips to Drive Tech Stack Adoption
Episode 815th April 2021 • Revenue Engine • Rosalyn Santa Elena
00:00:00 00:19:00

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With no shortage of technology for revenue teams today, how do you ensure success when implementing a new system or tool? How can you drive adoption?

In this episode, Rosalyn shares 8 Pro Tips to ensure your success when implementing a new system or tool and make sure the revenue team actually use it!

Tune in each month to the #OpsTherapy sessions, as Rosalyn shares her journey, career learnings, and how Revenue Operations is becoming the vehicle to enable companies to scale and grow. 

Timestamps:

00.43 - Adoption is one of the biggest challenges when implementing a new system or tool

01.49 - Why adoption can be difficult from a people perspective

02.45 - Why adoption can be difficult from a process perspective

03.22 - Why adoption can be difficult from a technology perspective

03.50 - Pro Tip 1: Clearly understanding the positive impact on the business

05.14 - Pro Tip 2: Communicating to the business

07.02 - Pro Tip 3: Have a well-defined process

08.21 - Pro Tip 4: Train and empower the team

10.40 - Pro Tip 5: Keeping it as simple and straightforward as possible

11.57 - Pro Tip 6: Celebrate and highlight the wins

14.00 - Pro Tip 7: Involve users and leadership early, and often

16.28 - Pro Tip 8: It's a continual loop - gather feedback, measure, enhance and evolve

18:00 - Key takeaways

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