With no shortage of technology for revenue teams today, how do you ensure success when implementing a new system or tool? How can you drive adoption?
In this episode, Rosalyn shares 8 Pro Tips to ensure your success when implementing a new system or tool and make sure the revenue team actually use it!
Tune in each month to the #OpsTherapy sessions, as Rosalyn shares her journey, career learnings, and how Revenue Operations is becoming the vehicle to enable companies to scale and grow.
Timestamps:
00.43 - Adoption is one of the biggest challenges when implementing a new system or tool
01.49 - Why adoption can be difficult from a people perspective
02.45 - Why adoption can be difficult from a process perspective
03.22 - Why adoption can be difficult from a technology perspective
03.50 - Pro Tip 1: Clearly understanding the positive impact on the business
05.14 - Pro Tip 2: Communicating to the business
07.02 - Pro Tip 3: Have a well-defined process
08.21 - Pro Tip 4: Train and empower the team
10.40 - Pro Tip 5: Keeping it as simple and straightforward as possible
11.57 - Pro Tip 6: Celebrate and highlight the wins
14.00 - Pro Tip 7: Involve users and leadership early, and often
16.28 - Pro Tip 8: It's a continual loop - gather feedback, measure, enhance and evolve
18:00 - Key takeaways
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