In this episode of Salon Rising, Samara and Jen welcome special guests Amy and Emilee Hembrow. The sister duo are co-founders of sskin luxury skin clinics on the Gold Coast, and they're savvy! Amy and Emilee share their captivating journey into the beauty industry. From identifying a gap in the market to creating a unique luxury beauty experience. Using their strong business knowledge to balance the fact that they were new to the industry. They advocate finding mentors and not being afraid to ask questions. The sisters discuss the importance of company culture, effective teamwork, and meticulous hiring.
The conversation looks at juggling business and personal life demands. As well as the strategies they use to find balance. A key highlight is the mutual respect and support Amy and Emilee share. Both as sisters and business partners. Showcasing how their complementary skills contribute to their success. From perseverance, innovation, and the significance of providing a memorable client experience. Amy and Emilee Hembrow's story is captivating and inspiring.
00:00 Welcome and Introductions
01:28 The Journey to Starting Skin
02:00 Creating a Unique Customer Experience
04:26 Building the Business and Team
11:00 Balancing Work and Family Life
17:46 Navigating Challenges and Growth
24:21 The Vulnerability of Personal Care
25:14 Hiring the Right Practitioners
26:40 Consistency in Client Experience
28:32 Handling Feedback and Growth
30:00 Challenges and Resilience in Business
34:49 Creating a Luxurious Client Experience
38:15 Team Building and Future Plans
41:38 Balancing Business and Personal Life
43:48 Sisterly Support and Business Dynamics
49:20 Conclusion and Final Thoughts
Mentioned in this episode:
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