This episode features an interview with Paul Lesser, Principal at PHL Talent Advisory Services. Paul is the former head of Talent Acquisition, Talent Development & Learning at Fidelity Investments, which he joined in 1995.

On today’s episode, Paul discusses the importance of onboarding, using data and technology to learn more about employee populations, and why talent leaders must take a more holistic approach to talent lifecycle management.

--

About Paul & PHL Advisory Services

Paul Lesser is the former head of Talent Acquisition, Talent Development & Learning at Fidelity Investments, a leading provider of investment management, retirement planning, portfolio guidance, brokerage, benefits outsourcing and other financial products and services to more than 26 million individuals, institutions, and financial intermediaries.

Mr. Lesser retired from Fidelity in July of 2021, and is now leading a consulting practice specializing in Talent Strategies and Executive HR Support to Emerging businesses. 

--

“You can't just recruit your way out of issues. What are you doing for your current associates? What are you doing to retain them? What are you doing to create an environment where they want to stay?” -Paul Lesser

--

Show Notes

• The Blueprint
  • (1:42) Paul’s background and current advisory work
  • (5:15) The importance of onboarding
  • (6:01) Working with businesses and helping them think differently
• The Journey
  • (7:53) Creating a more holistic talent lifecycle experience and bringing data/systems/teams together
  • (12:29) Hiring the right people vs the “best” people
  • (15:23) The myriad of friction points for talent leaders
  • (19:02) Learning more about our employee populations
  • (22:50) Challenges that lie ahead
  • (26:43) The connection between golf and life 
• The Future of Talent
  • (28:30) Getting the house in order and getting the most out of technology 
  • (31:03) Advice to past self: take the time to really listen
  • (33:11) The future: greater transparency, AI, and can organizations take a stand on issues without losing employees/customers?

--

Sponsor

The Talent Blueprint is brought to you by Beamery. Beamery's Talent Lifecycle Management Platform makes it possible for companies to deliver more human talent experiences and unlock the skills and potential of their global workforce using industry leading AI. Learn more at beamery.com.

--

Links

Connect with Paul on LinkedIn

Connect with Sultan on LinkedIn