I sit with Tamsen Webster, to discuss how to make your ideas stick and sell.
We start our conversation by talking about Covid and the polarization it has created and how best to approach it.
Then we move on to talking about Ideas, Branding, TEDx which has been a core area of work for Tamsen.
This episode is one that comes full circle, from humanity to ideas.
About Tamsen:
Part strategist, part storyteller, part English-to-English translator, Tamsen Webster helps experts drive action with their ideas. Tamsen honed her trademark Red Thread approach in and for major organizations like Johnson & Johnson, Harvard Medical School, and Intel, as well as with hundreds of individual founders, academics, and thought leaders. She's a former TEDx Executive Producer and current Idea Strategist. She's also author of Find Your Red Thread: Make Your Big Ideas Irresistible.
Connecting with Tamsen:
https://tamsenwebster.com
Subscribing to her newsletter:
https://tamsenwebster.com/newsletter/
Buy her book - Find Your Red Thread
https://tamsenwebster.com/book/
Connecting with Manpreet
https://linktr.ee/themanpreetbawa
The biggest
Speaker:thing about
Speaker:building a story about your idea
Speaker:that someone would tell themselves,
Speaker:is it you?
Speaker:I say there's two things
Speaker:that are really important to
Speaker:to anchor it on, and one is
Speaker:how can you anchor your idea
Speaker:in something that somebody already wants?
Speaker:Of the two things,
Speaker:that's probably the easier one.
Speaker:I call that the goal in the book,
Speaker:but this is the audience goal.
Speaker:What is something
Speaker:that they're already looking for?
Speaker:The answer provides.
Speaker:And this is not something
Speaker:that you know, deep down,
Speaker:they're looking for.
Speaker:This is not a thing that you wish
Speaker:they were looking for.
Speaker:This is something that they're literally
Speaker:looking for to confirm.
Speaker:It's a it's an urgent issue,
Speaker:the kind of thing that they are
Speaker:being tasked to solve by their boss
Speaker:or that they are,
Speaker:you know,
Speaker:they're searching on their own on Google
Speaker:because it's, you know,
Speaker:yeah , you know, it's an urgent issue
Speaker:or it's a persistent irritant.
Speaker:It's something that day in, day out.
Speaker:It's just this thing
Speaker:that they always have to work around.
Speaker:It's a pain in the butt.
Speaker:But what else can they do?
Speaker:That's the kind of thing
Speaker:that you want to.
Speaker:But the more that your idea
Speaker:can be anchored
Speaker:in something that somebody already wants,
Speaker:the more that they're going to be
Speaker:automatically curious about it,
Speaker:the more that it's already
Speaker:going to be relevant to them,
Speaker:the more that
Speaker:you can start to say and make sure.
Speaker:So just from an idea
Speaker:validation standpoint
Speaker:that your idea actually solves
Speaker:an important and urgent
Speaker:or persistent problem in the world
Speaker:or something,
Speaker:I saw a lot of the absence of.
Speaker:And looking at FedEx applications
Speaker:where I'm like,
Speaker:This is a lovely idea,
Speaker:but I don't care what it does.
Speaker:Oh yeah.
Speaker:The second thing is, and this is by far
Speaker:much harder.
Speaker:Hello.
Speaker:Welcome everyone
Speaker:to yet another episode of a song
Speaker:with Manfred.
Speaker:And I am so excited
Speaker:to bring this guest ray, because not
Speaker:because of only her background,
Speaker:but because what she brings to the table.
Speaker:She's an author.
Speaker:She's part strategist,
Speaker:message strategist.
Speaker:She is part keynote speaker.
Speaker:She has helped organizations like Johnson
Speaker:and Johnson Harvard Medical School in
Speaker:and their messaging strategies.
Speaker:She has also worked
Speaker:as executive producer for addicts.
Speaker:So any of you wanting to know
Speaker:how do you get into drugs and how
Speaker:to make a,
Speaker:you know,
Speaker:keynote that goes well on FedEx?
Speaker:She's the person you own a dog.
Speaker:So welcome, Tamsin,
Speaker:and thank you so much for being here.
Speaker:Thanks so much.
Speaker:I'm great and I'm delighted to be here.
Speaker:Thank you.
Speaker:Amazing.
Speaker:So let's start with where everybody
Speaker:today is the COVID.
Speaker:How are things with COVID and everything
Speaker:that's going on in the world,
Speaker:which is good for the first time?
Speaker:Everybody is in the same boat, kind of.
Speaker:Yeah, yeah.
Speaker:It's been a really interesting.
Speaker:It's really been an interesting time.
Speaker:I joke that it feels like
Speaker:we're in 2020 Part three, but oftentimes
Speaker:the third movie in a trilogy
Speaker:is the best, so let's hope.
Speaker:Yeah,
Speaker:it's been very interesting
Speaker:because I live in Boston, Massachusetts,
Speaker:on the eastern coast of the US,
Speaker:and we were one of the places that
Speaker:where we got it early here and
Speaker:and got hit pretty hard.
Speaker:Like one of the biggest
Speaker:one of the first super spreader events
Speaker:before we knew that it was
Speaker:a superspreader event was at a
Speaker:a Biogen conference
Speaker:here in downtown Boston. And
Speaker:that's been both good and
Speaker:bad because it means
Speaker:that that combined with
Speaker:we have enormous numbers of our hospitals
Speaker:and colleges here
Speaker:meant that we closed down and shut down
Speaker:really early and have been tracking
Speaker:with the science
Speaker:pretty much from the get go.
Speaker:But that means that our experience
Speaker:here up in the Northeast
Speaker:has been very different
Speaker:than some from other areas
Speaker:in the U.S.
Speaker:And so there have been times
Speaker:where it feels like
Speaker:in addition
Speaker:to all sorts of other reasons,
Speaker:we're just absolutely living
Speaker:in a different plane of reality
Speaker:than, for instance,
Speaker:some of my friends who live in Florida
Speaker:or in Texas,
Speaker:where the where the just the reactions
Speaker:and sensibilities around it
Speaker:have just been very, very different.
Speaker:So it's been interesting to see.
Speaker:I'm most fascinated
Speaker:by just
Speaker:looking at how differently
Speaker:different groups of people
Speaker:have experienced and interpreted
Speaker:and reacted to all of this, and
Speaker:I try to remain curious about it.
Speaker:Yeah, it's an interesting thing.
Speaker:And in your area of work being,
Speaker:you know, keen on speaking and do
Speaker:see a shift that
Speaker:hasn't happened in the last maybe five,
Speaker:ten years,
Speaker:you see any shift coming in
Speaker:that industry.
Speaker:I don't mostly.
Speaker:Yet, mostly
Speaker:because there just isn't a lot.
Speaker:I mean,
Speaker:from the speaking standpoint,
Speaker:obviously, everything
Speaker:just kind of shut down, at least.
Speaker:I chose to shut everything down
Speaker:because I had kids
Speaker:that were vaccinated at home,
Speaker:they now are, but it was just it was.
Speaker:I didn't want to be the reason why
Speaker:my family got sick.
Speaker:So I made a decision very early in 2020
Speaker:to pivot away
Speaker:from the speaking aspect of things
Speaker:is much, much more on on writing.
Speaker:So, you know, got the book finished
Speaker:on consulting and coaching, which is that
Speaker:which is the lion's
Speaker:share of my work anyway
Speaker:and what I really enjoy.
Speaker:I can say what I wish is would happen.
Speaker:As with as far as the mess,
Speaker:the kinds of messages that are
Speaker:people are putting out there in the world
Speaker:and, you know,
Speaker:they're the ones that you would expect.
Speaker:I think there's a lot of people who are
Speaker:doing well with messages
Speaker:about resilience right now
Speaker:and that are dealing with hurt.
Speaker:A good friend of mine,
Speaker:Mitch Joel, talk
Speaker:about how he was seeing a trend towards
Speaker:how to
Speaker:activate curiosity in people.
Speaker:And if I were to add another topic
Speaker:to the list of what I
Speaker:hope people will start
Speaker:to become more interested in
Speaker:is in a response to all the increasing
Speaker:polarization and tribalism
Speaker:that's happening
Speaker:kind of everywhere
Speaker:from what I can see,
Speaker:not just here in the U.S.,
Speaker:but everywhere in Canada and the U.K.
Speaker:and Eastern Europe
Speaker:and in European
Speaker:Union in general, actually,
Speaker:that I I would love to see a rise in
Speaker:genuine seeking to understand
Speaker:how other people see the world
Speaker:and getting a better
Speaker:understanding of that,
Speaker:not from a us versus them standpoint,
Speaker:but from a.
Speaker:Listen,
Speaker:we go got to live in this place together.
Speaker:Yes.
Speaker:How can we how can we find middle ground?
Speaker:I mean, I think that's a
Speaker:that's the kind of thing
Speaker:that I would love to see more. Yeah.
Speaker:And that's so true that polarization
Speaker:is, you know,
Speaker:it's just I think it was there.
Speaker:But of course,
Speaker:it has just propelled
Speaker:it is just
Speaker:brought it to the center stage.
Speaker:You cannot ignore it anymore.
Speaker:That's true.
Speaker:You know,
Speaker:there was
Speaker:there was a time early in my career,
Speaker:very early in my career
Speaker:where I was kind of the bottom rung
Speaker:and I was a management consultant.
Speaker:And it was interesting
Speaker:because the company at the time hadn't.
Speaker:It was great
Speaker:as I was making like
Speaker:a ridiculous amount of money
Speaker:as management consultants do sometimes.
Speaker:But the problem was
Speaker:the company had added
Speaker:a had added this consulting arm
Speaker:without really having any clients
Speaker:for the consulting arm.
Speaker:And so we had this
Speaker:phalanx of consultants
Speaker:with nothing to do.
Speaker:I think it was one of my earliest
Speaker:exposures to the fact that in the absence
Speaker:of something to do,
Speaker:people will find something to do.
Speaker:And a lot of times
Speaker:in the absence of something to do,
Speaker:people will find something
Speaker:to be outraged about.
Speaker:And so,
Speaker:you know, in this example, like
Speaker:for for us,
Speaker:it was people got really worked up about
Speaker:what time people
Speaker:were arriving in the office
Speaker:and just
Speaker:it was like,
Speaker:but that person's arriving at this time
Speaker:at this point,
Speaker:and I just remember
Speaker:one of the more experienced consultants
Speaker:just sitting with me and maybe one or two
Speaker:other things over lunch,
Speaker:he was like,
Speaker:You know what,
Speaker:if we were busy,
Speaker:this wouldn't be an issue.
Speaker:And so I think
Speaker:you're totally right, Manpreet,
Speaker:that is is that in the absence of.
Speaker:So it's not just, you know, COVID
Speaker:shutting things down
Speaker:and those kinds of things,
Speaker:I think it's an intersection of the fact
Speaker:that we've had this cessation
Speaker:of normal activity,
Speaker:cessation of interaction
Speaker:with people and all but the most
Speaker:difficult ways
Speaker:to interact in a way that's that's
Speaker:that has dimensionality
Speaker:or interacting with people.
Speaker:Asynchronously on social sites
Speaker:and where we can be
Speaker:kind of
Speaker:hiding behind screens,
Speaker:we're not actually seeing people
Speaker:face to face
Speaker:that's intersecting with
Speaker:I think there's been
Speaker:a general degradation
Speaker:generally about us having as humans
Speaker:shared experiences,
Speaker:shared things as just as entertainment
Speaker:and all these other things
Speaker:become more and more fragmented.
Speaker:Just you take these two things.
Speaker:You put them together where
Speaker:people already weren't
Speaker:really interacting much
Speaker:and then you make them bored.
Speaker:They're going to find things
Speaker:to get outraged about.
Speaker:And it's not that
Speaker:those things aren't outrageous,
Speaker:you know, particularly here in the U.S.
Speaker:I think the the upheavals of 2020 around
Speaker:the the killing of multiple
Speaker:black men and women
Speaker:in the hands of police custody
Speaker:and others.
Speaker:That stuff is outrageous.
Speaker:Yes.
Speaker:But I think there's other things
Speaker:that that have.
Speaker:What's sad to me is that.
Speaker:I don't
Speaker:I don't see that level of passion
Speaker:around those big issues right now
Speaker:here in the U.S.,
Speaker:I see that level of outrage around stuff
Speaker:that's just not as important.
Speaker:And so
Speaker:that's kind of the thing that I again,
Speaker:I try to hold curiosity for those things
Speaker:rather than judgment, because
Speaker:judgment only leads to more outrage
Speaker:and more polarization.
Speaker:And and I'd love to be able to model
Speaker:the things that I
Speaker:that I wish more people did,
Speaker:which is like, Aha,
Speaker:I wonder why they are acting that way?
Speaker:Or I wonder why they believe that,
Speaker:or I wonder
Speaker:how this perspective makes sense to them.
Speaker:Not Oh my gosh, they must be X in order
Speaker:to think, behave or act
Speaker:that you know or believe that way.
Speaker:But huh, that's different
Speaker:than what I see
Speaker:and how I think or believe or act.
Speaker:I I wonder what makes them that way.
Speaker:And I think that
Speaker:the more that
Speaker:you can ask that of yourself
Speaker:and other of other people,
Speaker:even why am I acting this way
Speaker:in a particular moment?
Speaker:I think you have to me, it's
Speaker:a path towards
Speaker:finding that shared experience
Speaker:because it doesn't take much
Speaker:of doing that before you start to realize
Speaker:that people are very much driven
Speaker:by fundamentally the same things
Speaker:that we're
Speaker:all going to agree about things,
Speaker:but we're driven by
Speaker:fundamentally the same things.
Speaker:And when we can see
Speaker:start to see the world
Speaker:through other people's eyes,
Speaker:I think it starts to sharpen the edges.
Speaker:Excuse me,
Speaker:I think it starts to soften the edges
Speaker:with which we.
Speaker:Interact with them,
Speaker:and I think that that's only good
Speaker:because I think we've all gotten
Speaker:a little sharp and brittle.
Speaker:Yeah, we have,
Speaker:and I think that's for sure.
Speaker:Like,
Speaker:you cannot hide anymore
Speaker:that everybody was just,
Speaker:you know, sort of putting it down.
Speaker:Maybe it's not important at work.
Speaker:I think I am seeing the same thing
Speaker:with the great resignation.
Speaker:Now people are leaving jobs
Speaker:and I've been consulting all my life
Speaker:and I've been in both sides with
Speaker:working for the customer and working
Speaker:as a,
Speaker:you know, person
Speaker:who is managing the customer.
Speaker:So and I see it.
Speaker:You know,
Speaker:this thing about when you are curious,
Speaker:when you're open
Speaker:to entertain
Speaker:that somebody else may have a different
Speaker:idea or opinion
Speaker:to something,
Speaker:it just opens the doors very differently.
Speaker:So thank you.
Speaker:I mean that
Speaker:because I think
Speaker:I think fundamentally
Speaker:we all humans, we want to be seen.
Speaker:We want to be heard.
Speaker:We want to be validated.
Speaker:We want to feel like
Speaker:we have some worth and.
Speaker:You know,
Speaker:it can be
Speaker:difficult, but the the path to getting
Speaker:someone to do that for you
Speaker:is to extend it to them first, right?
Speaker:Like that?
Speaker:That's the way it like.
Speaker:That's the way it happens.
Speaker:Like, you know,
Speaker:you say, No, no,
Speaker:you must listen to me,
Speaker:but it's like, Well,
Speaker:if I do that, I don't have,
Speaker:you know, either
Speaker:the human nature
Speaker:is such that I don't have.
Speaker:I don't know that you're going
Speaker:to respond to that,
Speaker:but you know, the work of Robert Chow
Speaker:Dini, for instance,
Speaker:beautiful stuff
Speaker:on the idea of reciprocity
Speaker:before I extend to you first,
Speaker:this genuine
Speaker:curiosity,
Speaker:this genuine seeking to understand
Speaker:kind of peace, then generally not always,
Speaker:but generally that's
Speaker:going to activate in other people the
Speaker:oh well, you do.
Speaker:You just listen to me.
Speaker:You heard me, you gave me my space.
Speaker:You saw me.
Speaker:All right,
Speaker:I'll do the same thing for you.
Speaker:And.
Speaker:It's just
Speaker:I think there's this perpetual tension
Speaker:that I see,
Speaker:just do
Speaker:all the work that I've done
Speaker:and this has been true for years
Speaker:and the work that I've done around
Speaker:communications and change
Speaker:communications and brand strategy
Speaker:and message strategy
Speaker:is that.
Speaker:I think
Speaker:ultimately you're faced with a choice,
Speaker:do you want to be?
Speaker:Do you want to speak
Speaker:or do you want to actually be heard and.
Speaker:I think there are people
Speaker:for various reasons,
Speaker:we're just getting it out
Speaker:for them is what they need.
Speaker:I definitely put myself
Speaker:and somebody who was like, Well,
Speaker:I don't want to speak for speaking sake,
Speaker:even if it's raining or whatever.
Speaker:Like I if I have,
Speaker:if I'm going to put something out there
Speaker:for me, it's
Speaker:because I actually wanted to be heard.
Speaker:So what can I do to help
Speaker:make sure that that that
Speaker:what I've you know,
Speaker:that it's not just hitting
Speaker:their eardrums, okay,
Speaker:but that
Speaker:but actual communication happens because,
Speaker:you know,
Speaker:the communication
Speaker:is not about the sending
Speaker:out of something,
Speaker:only it's about the receiving
Speaker:of that information.
Speaker:And I just feel like.
Speaker:Myself included, we can do a lot more
Speaker:to make sure that what we send
Speaker:send is actually received.
Speaker:And yes,
Speaker:I think those would be important
Speaker:steps for all of us to take.
Speaker:Yeah.
Speaker:That you
Speaker:touched on a very beautiful point
Speaker:that can go into multiple dimensions,
Speaker:especially the communication
Speaker:and sending and receiving like,
Speaker:you know, it's important value
Speaker:the messages that his centers received.
Speaker:Well,
Speaker:and you are open to receive
Speaker:what is being sent to you.
Speaker:But also, I mean,
Speaker:when you send their word
Speaker:that he really just took me
Speaker:to a little bit
Speaker:on the spiritual side of the things
Speaker:like so many times because you had.
Speaker:Closed in, whatever we're
Speaker:doing, we're not even receiving
Speaker:what God is trying to send.
Speaker:Whatever universe you might call it,
Speaker:universe God, faith, whatever it is.
Speaker:But I just
Speaker:thought that was such a beautiful thing
Speaker:to come out of the discussion of this.
Speaker:I mean, yeah,
Speaker:I think in it,
Speaker:I think it circles
Speaker:back to the conversation
Speaker:about COVID and all of this.
Speaker:And one of the things that you know, I
Speaker:I don't know.
Speaker:I I love what you're saying about that.
Speaker:I'm afraid that some time
Speaker:that we just were closed off to
Speaker:whatever could be coming our way
Speaker:that made me think of was
Speaker:the work of Victor Frankl and search
Speaker:for meaning.
Speaker:And what I what
Speaker:struck me
Speaker:so powerfully about Franco's work
Speaker:is that, you know,
Speaker:particularly in this age
Speaker:where there's a lot of people saying,
Speaker:I find your passion,
Speaker:find your purpose as if there's one.
Speaker:I don't believe there's just one.
Speaker:And I know that
Speaker:that could probably be mistaken
Speaker:when I say, I find your red thread.
Speaker:But to me, that's a
Speaker:that's a different thing for me.
Speaker:For me, that your red thread
Speaker:is your operating system.
Speaker:It is, yes,
Speaker:why you do what you do,
Speaker:the way that you do it.
Speaker:And that is what ties together
Speaker:all the things
Speaker:that you have purpose
Speaker:for and passion about.
Speaker:But I think that you know what, what
Speaker:Franco said
Speaker:that really stuck with me is that.
Speaker:You know,
Speaker:I think a lot of times
Speaker:we can get trapped in saying,
Speaker:what does this mean? What is this?
Speaker:What does all this mean,
Speaker:even if we're even that curious about it?
Speaker:Yes.
Speaker:And there's a slight shift
Speaker:that he talks about that
Speaker:I find so powerful,
Speaker:which is
Speaker:I'm not going to assume
Speaker:that there's a plan
Speaker:or a purpose out there, but
Speaker:I can always choose
Speaker:what meaning I will draw from it.
Speaker:Like, take that ownership from it
Speaker:and say, I'm in this situation.
Speaker:What is the meaning that
Speaker:I can draw from this?
Speaker:Because really, that's the
Speaker:only thing I can control.
Speaker:I don't know
Speaker:if there's a purpose in a plan.
Speaker:I'm not the kind of person who's wired
Speaker:to just leave it up to somebody else
Speaker:and abdicate that responsibility
Speaker:for my own behavior.
Speaker:I like, you know.
Speaker:But I love this idea of.
Speaker:What meaning can I draw from this,
Speaker:and for me, this whole situation
Speaker:with with COVID
Speaker:and all the things
Speaker:that have been happening
Speaker:from political standpoint
Speaker:with, you know, here in the U.S.
Speaker:and around the world,
Speaker:I think it's a time for,
Speaker:you know, that's
Speaker:that's a time for self-directed
Speaker:curiosity, right?
Speaker:So await us
Speaker:if they want
Speaker:to be curious about other people,
Speaker:but to be able to find our own path
Speaker:when we're bored.
Speaker:But and and the life seems like
Speaker:we're just on rerun over and over again.
Speaker:Is this
Speaker:it is to self direct
Speaker:and ask those questions over what meaning
Speaker:what meaning can I draw?
Speaker:What lessons can I learn? What, what?
Speaker:What can I do in this situation so that
Speaker:this?
Speaker:Adds more meaning to
Speaker:me and for me
Speaker:and who I want to be
Speaker:and how I want to move about the world.
Speaker:Mm hmm.
Speaker:And I think
Speaker:since you brought Victor Frankl, we can,
Speaker:you know,
Speaker:his called that,
Speaker:you know, in the between
Speaker:stimulus and response,
Speaker:there is a space
Speaker:and that space has our power
Speaker:to choose our response.
Speaker:And in our in our response lies
Speaker:our growth and our freedom.
Speaker:I think that just beautifully sums it up.
Speaker:Absolutely.
Speaker:Yeah.
Speaker:Viktor Frankl. Yes.
Speaker:I wonder sometimes how, you know,
Speaker:when I look at people like Viktor
Speaker:Frankl who could have that depth in
Speaker:so little to be spoken.
Speaker:And I think that's it's
Speaker:beautifully intersects with our Tarquin
Speaker:importance of message your ideas and,
Speaker:you know, finding your red thread,
Speaker:which you touched upon.
Speaker:So
Speaker:how about you just briefly
Speaker:give a little bit about your journey
Speaker:and then we'll get into
Speaker:what is right
Speaker:and why is it a ball around and how?
Speaker:Sure, sure. Yeah.
Speaker:So yeah, my I've lived.
Speaker:I feel like I've lived most of my life
Speaker:straddling worlds
Speaker:and oftentimes opposite ones like,
Speaker:you know, anywhere from when I was in
Speaker:high school,
Speaker:I was both in the arts
Speaker:community and manage the varsity boys
Speaker:baseball team.
Speaker:And then when I went to college,
Speaker:I was in the business.
Speaker:It took, you've got a business degree
Speaker:and I got a degree in liberal arts
Speaker:and American studies in art history.
Speaker:Same thing. I did the same thing.
Speaker:So there's always this time
Speaker:where I've been in non-profits
Speaker:and studying
Speaker:for profits
Speaker:at the same time in grad school.
Speaker:And then even when I was
Speaker:in organizations,
Speaker:my job was to bridge the gap
Speaker:so that in my very brief
Speaker:but enduring turn as a
Speaker:change management consultant
Speaker:and we were doing
Speaker:mergers and acquisitions.
Speaker:So it was about
Speaker:how do you bridge the gap
Speaker:between two organizations
Speaker:and two cultures?
Speaker:And when I worked in organizations,
Speaker:I was often in the role that had it
Speaker:because I was often in marketing
Speaker:communications roles.
Speaker:I was often in the role
Speaker:that had to bridge
Speaker:between an organization's audience
Speaker:and the organization itself.
Speaker:Like,
Speaker:How do we get the organization's strategy
Speaker:out to the audience
Speaker:and how do we make sure
Speaker:that the audience,
Speaker:the customers, clients,
Speaker:students, depending
Speaker:on where I was working,
Speaker:that their voice was heard back?
Speaker:And I've just been.
Speaker:Endlessly fascinated by how how to make
Speaker:you know what being a US us-based person,
Speaker:what I refer
Speaker:to as English to English translation
Speaker:work better,
Speaker:how is it that we can improve how we
Speaker:understand each other?
Speaker:Oftentimes, you know,
Speaker:when I was message
Speaker:and brands doing
Speaker:message advanced brand strategy,
Speaker:which I still do
Speaker:so that you know the the power of a brand
Speaker:or an organization could come across.
Speaker:And then about eight, eight
Speaker:and a half nine years ago
Speaker:now, I got involved in the Ted
Speaker:X organization here
Speaker:at Ted Cambridge in Massachusetts.
Speaker:And that really started to hone
Speaker:further my real interest
Speaker:in, OK, it's not just about,
Speaker:you know,
Speaker:what organization
Speaker:I really fell in love with.
Speaker:How do we help?
Speaker:How do I help
Speaker:these experts get these amazing, world
Speaker:changing ideas?
Speaker:How do we how do we bridge that gap?
Speaker:Because how do we bridge the gap
Speaker:between academia and every day?
Speaker:How do we bridge the gap between,
Speaker:you know, expertize and implementation?
Speaker:You know,
Speaker:how do we bridge the gap between an idea
Speaker:which is what Ted is all about
Speaker:and actually making it work?
Speaker:Like, how do you operationalize the idea?
Speaker:So the work that I've been doing
Speaker:for the last
Speaker:eight, ten years,
Speaker:more specifically around
Speaker:ideas, has really been
Speaker:about trying to answer that question
Speaker:how how do we how is it possible?
Speaker:What's the method
Speaker:by which
Speaker:we can make our ideas irresistible
Speaker:to people
Speaker:and to the people for whom
Speaker:they they would have the most impact ?
Speaker:And so
Speaker:the book is a product of
Speaker:that is product of all that.
Speaker:You know that 25 years
Speaker:and brand and message
Speaker:strategy, those,
Speaker:you know, 89 years and Ted X and 13 years
Speaker:moonlighting as a as a weight
Speaker:loss coach as well.
Speaker:It's a whole other story.
Speaker:But those three things
Speaker:of those three lines together
Speaker:really just intersected with,
Speaker:you know what, there's
Speaker:there actually is a way to do this.
Speaker:There is a way to decode how we
Speaker:come up with idea and process an idea
Speaker:and make a decision to change.
Speaker:And that's what I wanted to figure out.
Speaker:I wanted to figure out
Speaker:how how could I do that?
Speaker:How could I help other people
Speaker:move their ideas forward by improving
Speaker:how it is that they talk about?
Speaker:Yeah,
Speaker:and that's what this book
Speaker:excellent book comes in,
Speaker:and I'll put that in like anybody was,
Speaker:you know,
Speaker:learn more without investing a lot.
Speaker:Oh, without investing into
Speaker:or committing to the, you know,
Speaker:more and broader ideas that Tamsin works
Speaker:in, if you just want to feel
Speaker:what it feels like
Speaker:finding and working with your ideas.
Speaker:I think this book is great.
Speaker:It's very simple.
Speaker:As the first thing I realized
Speaker:when I picked up the book,
Speaker:the hardest thing was to
Speaker:just put it down,
Speaker:like flipped the pages and I had to work.
Speaker:I thought that, you know,
Speaker:like other books
Speaker:I read, I get the keynote.
Speaker:But this one,
Speaker:if you really want to get things
Speaker:all you have to work like,
Speaker:you have to play with that idea.
Speaker:And for the first couple of
Speaker:four or five days, I'm just
Speaker:having a hard time
Speaker:sticking to one ideas like,
Speaker:Oh, I can work on this, I can work on.
Speaker:So yeah, but it's a great book.
Speaker:It has all the tools that you need.
Speaker:So getting into the right side,
Speaker:what is the red thread
Speaker:definition I can give a red thread
Speaker:is it is.
Speaker:It is a story that you tell yourself
Speaker:to explain
Speaker:why the world
Speaker:or you works the way that you wave it.
Speaker:It does.
Speaker:We all do this.
Speaker:We all, oftentimes unconsciously,
Speaker:we all build these rationalizations,
Speaker:these justifications for ourselves
Speaker:about why
Speaker:you know, that person
Speaker:is behaving that way
Speaker:while we're behaving this way,
Speaker:why what we did was right,
Speaker:why what they did was wrong.
Speaker:So you see how this ties in
Speaker:earlier conversation
Speaker:and what I discovered?
Speaker:Well, my hypothesis was that this
Speaker:these stories that we built ourselves
Speaker:and tell ourselves
Speaker:follow the same structure
Speaker:as the stories that we tell other people.
Speaker:And so my hypothesis was,
Speaker:well, what if
Speaker:we found the elements of that story
Speaker:that we told ourselves about an idea?
Speaker:Would that help us articulate the idea
Speaker:to other people?
Speaker:And I can tell you now
Speaker:after testing it for
Speaker:eight years, yeah, it does actually is.
Speaker:My fondest wish is to somehow,
Speaker:you know,
Speaker:partner with somebody in academia
Speaker:to actually test this
Speaker:so that it's more than
Speaker:just kind of
Speaker:ethnographic research at this point.
Speaker:But that's that's what I discovered,
Speaker:and that's
Speaker:what what I was able to to prove out,
Speaker:which is that
Speaker:there are these elements of story
Speaker:like Once Upon a Time stories that
Speaker:when you can identify
Speaker:those elements in your own idea
Speaker:and your own messages
Speaker:in your own content,
Speaker:a couple of things happen
Speaker:and it's pretty exciting.
Speaker:one is you understand your idea better.
Speaker:Our brains
Speaker:take shortcuts around our ideas,
Speaker:we kind of assume, you know, we
Speaker:because our
Speaker:because they are our ideas,
Speaker:we don't actually sometimes listen
Speaker:to all the steps of the story.
Speaker:We just say,
Speaker:Well, this is the right answer. Not.
Speaker:And we kind of forget the path
Speaker:that we got there.
Speaker:The second thing is
Speaker:because those elements
Speaker:follow a structure of story.
Speaker:When you find them for your idea,
Speaker:you're able to very easily
Speaker:explain it
Speaker:to somebody else
Speaker:in language
Speaker:and in elements
Speaker:that their brains understand
Speaker:instinctively.
Speaker:So that what happens
Speaker:is that you're able to transfer the
Speaker:I your idea from your brain
Speaker:into somebody else's
Speaker:with just the minimum amount of loss,
Speaker:the amount of loss of meaning
Speaker:, a loss of understanding.
Speaker:And because
Speaker:and this is the big thing about the book
Speaker:you're building,
Speaker:not just the story
Speaker:you tell about your idea,
Speaker:but the story
Speaker:your audience will tell themselves
Speaker:about the idea.
Speaker:The third thing about doing this
Speaker:that really does
Speaker:a lot of what we were talking about
Speaker:before, really,
Speaker:it really forces you
Speaker:to look at your own ideas
Speaker:from the eyes of somebody
Speaker:who isn't yet convinced
Speaker:that it's the right one.
Speaker:And so it makes your idea stronger
Speaker:because you have to put it through
Speaker:the eyes of a skeptic.
Speaker:And
Speaker:we don't usually look at our ideas
Speaker:with our own ideas, with skeptics eyes,
Speaker:but we sure as heck
Speaker:look at everybody else's that way.
Speaker:So this is just,
Speaker:you know, flipping
Speaker:flipping that script
Speaker:around a little bit
Speaker:and really building it up from there.
Speaker:Yes.
Speaker:And, you know,
Speaker:one of the things
Speaker:that I think this book does nicely
Speaker:is that it
Speaker:is for it's
Speaker:not a level for just one person
Speaker:like anybody can do it.
Speaker:People in sales,
Speaker:everybody is doing something right.
Speaker:They are selling their ideas, people.
Speaker:I think people, technical technicians
Speaker:going in into interviews,
Speaker:going in the project, presentations,
Speaker:everybody is selling some idea.
Speaker:But.
Speaker:Not everybody understands the
Speaker:structure behind that Adobe the skeleton
Speaker:of that idea,
Speaker:which this will really nicely does.
Speaker:Thank you.
Speaker:And in your book when I read, there
Speaker:were different components of that idea,
Speaker:and I don't want you to say
Speaker:all the components,
Speaker:but give one or two components that
Speaker:you know, people can know about.
Speaker:Yeah, I mean, I think so.
Speaker:I think
Speaker:picking up on this idea
Speaker:of looking at your idea
Speaker:through skeptical eyes.
Speaker:So somebody who isn't already convinced
Speaker:it's the right answer.
Speaker:The biggest thing about building a story
Speaker:about your idea
Speaker:that someone will tell themselves
Speaker:is that you?
Speaker:I say there's two things
Speaker:that are really important to
Speaker:to anchor it on.
Speaker:And one is
Speaker:how can you anchor your idea
Speaker:in something that somebody already wants?
Speaker:Of the two things,
Speaker:that's probably the easier one.
Speaker:I call that the goal in the book,
Speaker:but this is the audience goal.
Speaker:What is something
Speaker:that they're already looking for?
Speaker:The answer provides.
Speaker:And this is not something
Speaker:that you know, deep down,
Speaker:they're looking for.
Speaker:This is not a thing that you wish
Speaker:they were looking for.
Speaker:This is something that they're literally
Speaker:looking for to confirm.
Speaker:It's a it's an urgent issue,
Speaker:the kind of thing that they are
Speaker:being tasked to solve by their boss
Speaker:or that they are,
Speaker:you know,
Speaker:they're searching on their own on Google
Speaker:because it's,
Speaker:you know, it's,
Speaker:you know, it's an urgent issue
Speaker:or it's a persistent irritant.
Speaker:It's something that day in, day out.
Speaker:It's just this thing
Speaker:that they always have to work around.
Speaker:It's a pain in the butt.
Speaker:But what else can they do?
Speaker:That's the kind of thing
Speaker:that you want to.
Speaker:But the more that your idea
Speaker:can be anchored
Speaker:in something that somebody already wants,
Speaker:the more
Speaker:that they're going to be
Speaker:automatically curious about it,
Speaker:the more that it's already
Speaker:going to be relevant to them,
Speaker:the more that
Speaker:you can start to say and make sure.
Speaker:So just from idea validation standpoint
Speaker:that your idea actually solves
Speaker:an important and urgent
Speaker:or persistent problem in the world
Speaker:or something, I saw a lot
Speaker:or the absence of.
Speaker:And looking at FedEx applications
Speaker:where I'm like,
Speaker:this is a lovely idea,
Speaker:but I don't sure what it does.
Speaker:Oh yeah.
Speaker:The second thing is, and this is
Speaker:by far much harder,
Speaker:but it's critical is
Speaker:how does your idea align
Speaker:with something
Speaker:that your audience
Speaker:already believes to be true
Speaker:about the world? Hmm.
Speaker:This piece is super important
Speaker:because that's
Speaker:how you get someone
Speaker:to convince themselves
Speaker:that this is the right idea,
Speaker:because even your idea is mimicking
Speaker:something else that they know
Speaker:to be true someplace else.
Speaker:So the example I used throughout
Speaker:the book is the De Beers
Speaker:Diamond tagline A diamond is forever.
Speaker:Because when that tagline
Speaker:was first introduced in 1947,
Speaker:people believed that it was true.
Speaker:Not as a diamond ring is forever, but
Speaker:is why the tagline so,
Speaker:so powerful it's a diamond is forever.
Speaker:But most people would say to themselves,
Speaker:Well, it's true.
Speaker:You know,
Speaker:it's it's a it's a yeah, I believe that.
Speaker:And if I'm looking for,
Speaker:you know, the thing that I want,
Speaker:right, align with something
Speaker:somebody already wants, as well
Speaker:as what they already believe.
Speaker:If I want the best symbol
Speaker:of my commitment to somebody else
Speaker:and I believe that a diamond is forever,
Speaker:it becomes really hard for me
Speaker:to stick with
Speaker:whatever my approach was before
Speaker:if it didn't already include Diamond.
Speaker:So I'd say,
Speaker:you know, have those,
Speaker:you know, those pieces,
Speaker:you know, there's a third in there
Speaker:that's important as well. But
Speaker:I think the just
Speaker:to be consistent
Speaker:with what
Speaker:we've been talking about, Manpreet,
Speaker:the more that you can figure out
Speaker:how your idea
Speaker:again anchors with something
Speaker:somebody already wants and anchors
Speaker:with something they already believe,
Speaker:the stronger
Speaker:your idea is going to be
Speaker:in, the more successful
Speaker:your message around is going to be.
Speaker:Mm hmm.
Speaker:Yeah, the diamond story.
Speaker:That diamond example is
Speaker:again an idea that everybody understands,
Speaker:knows and is able to relate.
Speaker:And you know, I didn't.
Speaker:I have forgotten
Speaker:the parts of the books,
Speaker:the the melody with the diamonds,
Speaker:just everything came back.
Speaker:And that's the beauty of that red thread
Speaker:that it's just
Speaker:keeping that thing together.
Speaker:You mentioned Ted talks, and you know,
Speaker:it's it's a stage that a lot of people,
Speaker:especially in the research and
Speaker:even now
Speaker:in marketing
Speaker:and people
Speaker:who are coming with new businesses
Speaker:want to be on.
Speaker:And in your experience with.
Speaker:You know, more than 3000 presentations
Speaker:that you have worked with
Speaker:or the messages that you've worked there
Speaker:and probably a lot more that didn't
Speaker:go through all.
Speaker:So what has been
Speaker:common?
Speaker:Think about the ones that really stick
Speaker:and the ones where they do well,
Speaker:even after forget
Speaker:getting the direct stage,
Speaker:they then
Speaker:sort of
Speaker:got a similar response
Speaker:from the audience and said, Yeah,
Speaker:well, first clarification,
Speaker:the 3000 presentations
Speaker:that I've done
Speaker:are kind of my own personal object
Speaker:all the years,
Speaker:but I would say from a
Speaker:TEDTalk standpoint,
Speaker:you know, we you know,
Speaker:I've I've had a direct hand in probably
Speaker:about 60 of them with Telex
Speaker:Cambridge at this point.
Speaker:And then my own with my own clients,
Speaker:I'd probably add another 20 or 30 or 40
Speaker:or more.
Speaker:So probably close to hundreds.
Speaker:Yeah.
Speaker:So what works and what doesn't?
Speaker:So it's seven of the talks
Speaker:that I've worked on with Cambridge
Speaker:and with others
Speaker:have been promoted to TED.com.
Speaker:And that's a pretty high number
Speaker:ratio of the, you know, out of like, say,
Speaker:out of 67 of them
Speaker:have have gone forward to taken.
Speaker:So I think that there's.
Speaker:The ones that really stick with people,
Speaker:I mean,
Speaker:Ted is a black box, I have to tell you.
Speaker:So some of the things that you know,
Speaker:I think sometimes
Speaker:talks resonate with people
Speaker:because it's
Speaker:it's it's the right message
Speaker:at the right time.
Speaker:It's the thing that people
Speaker:are thinking about.
Speaker:It's a thing that
Speaker:that sometimes they tie into
Speaker:to persistent.
Speaker:Topics of human nature.
Speaker:But the the real
Speaker:the trick, I think, and it's one
Speaker:I talk about in the book as well,
Speaker:is that the idea
Speaker:at the core of the talk combines
Speaker:something people want,
Speaker:which we've heard talked about
Speaker:with some
Speaker:via means they don't expect, right?
Speaker:It gives them something that they want
Speaker:via a means they don't expect.
Speaker:So, for instance,
Speaker:didn't work on this talk,
Speaker:but Amy Curry's power poles talk
Speaker:combines something people want.
Speaker:That means they don't expect it.
Speaker:If I were to say that her talk combines
Speaker:how you can use body language,
Speaker:that's the unexpected part
Speaker:to overcome imposter syndrome .
Speaker:That's the thing that people want.
Speaker:So if you're somebody who suffers
Speaker:from imposter syndrome
Speaker:or just wants to feel more confident,
Speaker:maybe you don't fully
Speaker:suffer from imposter syndrome.
Speaker:The idea that your body language
Speaker:could be a path to doing
Speaker:that was unexpected.
Speaker:It just wasn't something
Speaker:that people had heard before.
Speaker:And I think that the most.
Speaker:You know,
Speaker:even if we talk
Speaker:about, you know,
Speaker:kind of epically famous ones like,
Speaker:you know,
Speaker:how the schools kill creativity,
Speaker:that's that's again,
Speaker:like something people want.
Speaker:I want to do the best thing for my child.
Speaker:What's the best,
Speaker:you know, unexpected thing.
Speaker:Oh my gosh.
Speaker:This thing that I'm doing that
Speaker:I think is good for my child
Speaker:may actually be doing
Speaker:something really awful to them.
Speaker:So I think that.
Speaker:I think it's always something like that
Speaker:there's just.
Speaker:And that's why I think it's
Speaker:getting increasingly hard to find
Speaker:and and to generate really good
Speaker:Ted and Ted ideas because
Speaker:it's not that there's
Speaker:a shortage of ideas in the world.
Speaker:Not at all.
Speaker:Yeah, it's that.
Speaker:The
Speaker:you know, in a way, TED acts,
Speaker:which if people aren't
Speaker:aware of the difference
Speaker:between Ted and Ted, Ted acts
Speaker:as kind of like a franchise of TED.
Speaker:It's a, you know, they're they
Speaker:they have to sign on and go through
Speaker:training and and subscribe
Speaker:to and get a license from TED.
Speaker:But essentially,
Speaker:within certain boundaries, they
Speaker:they can do what they want with,
Speaker:you know, choosing the speakers and,
Speaker:you know, all of those kinds of things.
Speaker:There's
Speaker:just so many of them now
Speaker:that.
Speaker:Unless you are somebody
Speaker:who is actually in the business
Speaker:of creating knowledge,
Speaker:not just synthesizing knowledge,
Speaker:not just applying it,
Speaker:unless you're in the business
Speaker:of actually creating knowledge,
Speaker:which
Speaker:you know for us it takes,
Speaker:Cambridge is essentially academics
Speaker:and a large and a large way,
Speaker:not exclusively, but close.
Speaker:It's really hard
Speaker:to actually say that you've got something
Speaker:genuinely new
Speaker:and unexpected out
Speaker:there in the world and.
Speaker:But those are the ones that,
Speaker:you know, it's
Speaker:just it's that intersection.
Speaker:I mean,
Speaker:I think one of my personal favorites
Speaker:of the last five years is Suzanne Somers.
Speaker:Talk on on how trees talk to each other
Speaker:and.
Speaker:You know, it's one of those things where,
Speaker:you know,
Speaker:if I were to put my own process
Speaker:on, it was like, Oh,
Speaker:how does how does her idea,
Speaker:which is proven out?
Speaker:She's created
Speaker:this knowledge in the world that trees
Speaker:talk to each other
Speaker:through a substrate of
Speaker:of essentially mushroom connections
Speaker:that's oversimplifying it?
Speaker:How does it get something
Speaker:that people want?
Speaker:It ties in to
Speaker:for those people who are interested
Speaker:in, like, how do we?
Speaker:How do we preserve the natural world
Speaker:that's important to us?
Speaker:If you're interested in that,
Speaker:then all of a sudden
Speaker:she's indicating
Speaker:like she's brought
Speaker:in this new piece of information
Speaker:that trees
Speaker:talk to each other
Speaker:through the fungal layer
Speaker:that's underneath them.
Speaker:It's like,
Speaker:Oh, holy cow,
Speaker:we have not looked at that like at all.
Speaker:We haven't even thought about that.
Speaker:What does that mean?
Speaker:And so I think as I'm talking through it,
Speaker:I think there's this third piece
Speaker:that really takes something over the top.
Speaker:I think a great idea can give it
Speaker:something people.
Speaker:They want vitamins they don't expect.
Speaker:But you know what, I think
Speaker:the best Ted and Ted talks
Speaker:do is they make people feel
Speaker:a little bit smarter about something.
Speaker:You know,
Speaker:they just give them this,
Speaker:this this like,
Speaker:Oh, I've got this thing
Speaker:that I can go tell other people about.
Speaker:And that's how Jonah Berger's
Speaker:work on contagious.
Speaker:You know, and how ideas spread.
Speaker:I think that's
Speaker:that's a real piece of it is that,
Speaker:you know,
Speaker:the social currency
Speaker:that can come from idea.
Speaker:When you get to say to someone, Hey,
Speaker:did you know
Speaker:trees talk to each other?
Speaker:Did you know
Speaker:to use one of our examples from Telex
Speaker:Cambridge, Dheeraj Roy?
Speaker:Did you know that we can restore
Speaker:the pathways to early memory
Speaker:to memories and early stage
Speaker:Alzheimer's mice?
Speaker:Did you know that we can do that?
Speaker:Because that kind of did you know,
Speaker:not in a condescending, like,
Speaker:Oh, I know a thing
Speaker:that you dealt with this
Speaker:in this helpful like way?
Speaker:There might be an answer like that
Speaker:we didn't know about before.
Speaker:I think that's where there's
Speaker:this magical combination.
Speaker:I would say even Djibouti.
Speaker:Taylor's talking. My stroke of insight
Speaker:is that to write, like her
Speaker:talk is all about answering
Speaker:Why is it that,
Speaker:you know, certain people are, are
Speaker:you know, she frames it is, you know,
Speaker:how does
Speaker:why does she process the world
Speaker:in one way and her brother, who's
Speaker:schizophrenic, process
Speaker:the world in another way?
Speaker:And her answer is that.
Speaker:For, you know,
Speaker:after she's gone
Speaker:through this experience of a stroke, that
Speaker:it's the people who can kind of tap
Speaker:into both sides of the brain
Speaker:is going to consciously or not,
Speaker:that are the ones that able to do that.
Speaker:Well, that's it.
Speaker:Cuckoo, bananas like idea.
Speaker:If you think about it
Speaker:from the get go, you're like,
Speaker:what I would say.
Speaker:And it's part of the reason
Speaker:why her talk is so brilliant,
Speaker:because by the end of it,
Speaker:you're like, Yes.
Speaker:Absolutely. Yeah.
Speaker:But this kind of
Speaker:I know, for instance, that like her talk
Speaker:is what you know in my mind.
Speaker:It links up
Speaker:with all the
Speaker:more recent conversations
Speaker:about psychedelics
Speaker:and like Michael Pollan's new book
Speaker:and you know, just this,
Speaker:I think people are starting
Speaker:to appreciate this.
Speaker:Oh, there's a
Speaker:there's a layer of something
Speaker:that we haven't seen before,
Speaker:and I think that's
Speaker:that's a very long answer.
Speaker:But I
Speaker:think that
Speaker:that's really
Speaker:what makes something really good
Speaker:is not just that
Speaker:you've got a new take on something,
Speaker:but you've actually you're creating.
Speaker:I can just come back to that phrase.
Speaker:It comes from my
Speaker:friend, and I don't know if she realizes
Speaker:that mentor
Speaker:Ruth Godin, who
Speaker:who talks about like, that's,
Speaker:you know, that's
Speaker:a creation of knowledge.
Speaker:And I think that's.
Speaker:When you create
Speaker:knowledge that
Speaker:you're able to do all of those things,
Speaker:you're able to answer a question
Speaker:that people
Speaker:why are able to find a way
Speaker:that people don't expect
Speaker:and because you're creating knowledge
Speaker:and sharing it,
Speaker:you are helping people to feel
Speaker:just a little bit smarter
Speaker:about themselves of the world.
Speaker:And I think most people
Speaker:want to feel that. Yes, that
Speaker:is beautiful.
Speaker:And I only
Speaker:know the last documents and their boys.
Speaker:That's the one I've seen.
Speaker:I think
Speaker:one of the beauty of that is a brought
Speaker:people from different worlds
Speaker:also together
Speaker:like not only the Kadhimiya,
Speaker:not only the science,
Speaker:but also people who are a little bit more
Speaker:on the spiritual side of the things
Speaker:just connects those intersects.
Speaker:Those thoughts allows.
Speaker:Yeah, it's such a I like.
Speaker:I just I also appreciate that talk
Speaker:from a construction standpoint
Speaker:because it is
Speaker:it's a very technical talk.
Speaker:If you go back and look,
Speaker:you know, read it or listen to it
Speaker:like she used a lot of technical
Speaker:stuff in it.
Speaker:But I love how she slowly
Speaker:moves from a question
Speaker:that people that are,
Speaker:you know, willing to ask, Yeah, why?
Speaker:You know,
Speaker:why is it that her brother,
Speaker:she and her brother experience
Speaker:the world differently to this answer?
Speaker:That is just
Speaker:if she started there,
Speaker:I don't like
Speaker:people wouldn't have gone with her.
Speaker:So the structure of that talk,
Speaker:I think, you know, that's
Speaker:another thing that plays into it is
Speaker:kind of understanding the.
Speaker:Baseline level of readiness
Speaker:of an audience
Speaker:to hear an idea in a certain way.
Speaker:And there's lots of examples
Speaker:of different ways
Speaker:that different speakers do this, but
Speaker:I think she knew consciously
Speaker:or intuitively
Speaker:that she couldn't
Speaker:come right out with the answer.
Speaker:Yes.
Speaker:Hey, we're
Speaker:we are
Speaker:just absolutely not tapping
Speaker:into both sides of our brain.
Speaker:There's the whole other world out there
Speaker:and experience out there
Speaker:and this other brain
Speaker:that a is possible
Speaker:for us to tap into a B.
Speaker:We'd all be a lot better off if we could.
Speaker:I mean, I think she started there.
Speaker:People are like, No, no way.
Speaker:Yeah,
Speaker:but just
Speaker:the evolution
Speaker:that she takes over that
Speaker:talk is just it's it's masterful.
Speaker:Yeah.
Speaker:Thank you for pointing out Newstalk's.
Speaker:I'll make sure put in the North.
Speaker:So people
Speaker:who are curious can go
Speaker:and listen to the list of
Speaker:these are beautiful dogs.
Speaker:And when you mentioned, you know,
Speaker:having a component
Speaker:in your talk or message
Speaker:that says
Speaker:that makes you feel smarter or ask
Speaker:you, Hey, did you know that I remember
Speaker:this couple of days ago?
Speaker:My son is out.
Speaker:It's almost five
Speaker:as it turns five in March,
Speaker:and I was picking up from the school
Speaker:and he's Who is that?
Speaker:That I did?
Speaker:You know who created this world?
Speaker:And I was like, who was like God?
Speaker:And he had that lesson in the school
Speaker:and I was like, OK.
Speaker:He was just amazing
Speaker:to have that interaction.
Speaker:And you know, that curiosity
Speaker:that I could see
Speaker:in the eyes that he learned something new
Speaker:and that
Speaker:day in the school,
Speaker:and he was just so
Speaker:curious to share it for, you know?
Speaker:Yeah, I love that.
Speaker:And I think
Speaker:and kids are such a beautiful window
Speaker:into that, into that eye
Speaker:that you know
Speaker:what your son brings to mind
Speaker:is the fact that I think all of us
Speaker:and you really see it
Speaker:and kids are trying to make sense
Speaker:of what we see all the time .
Speaker:Yes, stories of the way that we do that.
Speaker:But when you get a new piece
Speaker:of information like that,
Speaker:I think the reason why it's so powerful
Speaker:is that all of a sudden, like
Speaker:you may not even realize
Speaker:there was a piece missing in the story,
Speaker:but all of a sudden
Speaker:when your son heard that for him
Speaker:, it's just like something clicked in.
Speaker:Yeah, something was like, Oh,
Speaker:oh, this thing?
Speaker:Like,
Speaker:Oh, now now
Speaker:there's a character in the story
Speaker:of this world
Speaker:that I see
Speaker:that now helps me make it
Speaker:make a little bit more sense.
Speaker:And I think these pieces of information
Speaker:that I think people who are very talented
Speaker:at creating information, creating
Speaker:knowledge are putting out in the world
Speaker:or doing exactly that.
Speaker:You're adding a piece of information
Speaker:that helps
Speaker:things make a little bit
Speaker:more sense, either
Speaker:you know why something happens
Speaker:the way it does or,
Speaker:you know, just, oh , now I, you know,
Speaker:what do I do next?
Speaker:Like what?
Speaker:OK, I
Speaker:maybe I have a belief about,
Speaker:you know,
Speaker:and understanding about why the world
Speaker:works the way that does.
Speaker:But you know, why is that?
Speaker:How do I put that into play?
Speaker:And I think that that's
Speaker:yeah,
Speaker:I don't think
Speaker:we can ever lose sight of that
Speaker:because that's really like, you know,
Speaker:I say this to my clients often is,
Speaker:but an idea exists in between, right?
Speaker:Like, that's how I think about it.
Speaker:Like,
Speaker:you can back the sending and receiving,
Speaker:you can send an idea out there,
Speaker:but it's it's how it's received
Speaker:that really makes the difference.
Speaker:Yes. And.
Speaker:That goes beyond just communications and,
Speaker:you know, thinking about like,
Speaker:you know, your audience's point of view,
Speaker:it really
Speaker:it really comes in
Speaker:and says
Speaker:to me testing, I test all my ideas
Speaker:and the ideas
Speaker:I'm looking at on behalf of other people
Speaker:from that initial standpoint of utility.
Speaker:Like,
Speaker:does it help somebody else?
Speaker:Is it going to help somebody else?
Speaker:And not every idea has to do that.
Speaker:Those are the people
Speaker:I choose to work with or people
Speaker:who serve ideas bigger
Speaker:than than than themselves,
Speaker:who ideas do serve those bigger purposes.
Speaker:Just because
Speaker:I like those ideas, the more it's me.
Speaker:But I think that that's.
Speaker:Again, I just,
Speaker:you know, it's a
Speaker:it's a it's a mantra
Speaker:that I've often held for myself,
Speaker:which is be useful,
Speaker:be thoughtful, be passionate, be kind.
Speaker:It's it's not an accident.
Speaker:That useful is the first one
Speaker:and kind is the last one.
Speaker:But those, you know, I think just
Speaker:I think that summarizes a lot about why
Speaker:I do what I do
Speaker:and the kinds of ideas
Speaker:that I think are most effective because
Speaker:I just think people.
Speaker:Goes back to being
Speaker:heard and seen and validated,
Speaker:the people want to feel.
Speaker:ABC in a smart, capable and good.
Speaker:And so when you give them
Speaker:something that makes them
Speaker:feel more of
Speaker:those more smart,
Speaker:more capable, more good,
Speaker:you're really validating their humanness,
Speaker:their humanity, their their personhood
Speaker:and back to
Speaker:what we were talking about
Speaker:the top of the call.
Speaker:That is a great place to start.
Speaker:Anything is with having validated
Speaker:someone's personhood, you know, that
Speaker:oftentimes will open up many, many paths
Speaker:to change to two paths forward.
Speaker:And you know,
Speaker:just what I see with my work,
Speaker:it's not hard.
Speaker:It's not hard to validate
Speaker:someone's personhood. It really isn't.
Speaker:But you have to be willing to do it.
Speaker:And that's,
Speaker:I think, probably,
Speaker:you know, that's
Speaker:probably my most,
Speaker:you know, where my
Speaker:curiosity takes me next is.
Speaker:What happens when someone
Speaker:is no longer willing?
Speaker:Like, why does that happen?
Speaker:Why does it happen that someone's
Speaker:not just not willing to extend that grace
Speaker:to somebody else? I don't know.
Speaker:I want to know
Speaker:there was a really, really deep topics,
Speaker:and it's easy.
Speaker:But it's also simple is
Speaker:it makes me curious.
Speaker:Like, how did we lose that fact?
Speaker:Like in the name of professionalism,
Speaker:we lost part of our humanity humanism
Speaker:up there
Speaker:because we were just trying
Speaker:to be too professional about
Speaker:whatever we're doing in.
Speaker:And thank you
Speaker:for bringing that message just makes me
Speaker:curious, but also makes me more
Speaker:respectful of what you do
Speaker:and what you stand for.
Speaker:And so I'm glad you were doing this now.
Speaker:I mean, I know that's
Speaker:in the book, by the way,
Speaker:but that comes back to
Speaker:what we're talking about as well.
Speaker:I mean, most people aren't
Speaker:walking around being like,
Speaker:How can you validate people's personhood?
Speaker:So it's like,
Speaker:you know,
Speaker:you don't start there, you start with,
Speaker:you know, we're back to what
Speaker:people already want.
Speaker:People who have big ideas
Speaker:want to have want them
Speaker:to have the power that they think
Speaker:their ideas deserve to have.
Speaker:And a lot of people struggle with that.
Speaker:And, you know, it's
Speaker:just one of those things
Speaker:like fundamentally that that,
Speaker:you know, it's it's,
Speaker:you know,
Speaker:we are seeking from other people
Speaker:what we need to extend to them first,
Speaker:which is if we want somebody
Speaker:to validate our ideas,
Speaker:we have to validate them.
Speaker:first, we have to validate
Speaker:the ideas they already have
Speaker:so they can be open to hearing
Speaker:and doing something different.
Speaker:Hmm. Amazing.
Speaker:I think for anybody who was was has ideas
Speaker:looking to get on that org.
Speaker:So I'm thinking about it.
Speaker:I think they need to go back
Speaker:ten minutes to listen it again.
Speaker:There's a lot of
Speaker:gold in the last ten minutes
Speaker:about how to keep an idea into a message
Speaker:that sticks out.
Speaker:So moving from
Speaker:messaging and
Speaker:ideas into branding, because that's what
Speaker:it does for brands.
Speaker:And one of the things
Speaker:I've always seen, the bigger
Speaker:the strong brands is all about that idea.
Speaker:That's just
Speaker:the messaging is really strong.
Speaker:It connects and connects
Speaker:all the pieces that you've talked about.
Speaker:But what I'm seeing now and
Speaker:and you could.
Speaker:See, see
Speaker:how you see
Speaker:from your end of the things is
Speaker:that a lot of people
Speaker:very used to branding
Speaker:used to be for the companies.
Speaker:I think we have come into a place
Speaker:where it's for individual
Speaker:people are realizing the importance
Speaker:of having their LinkedIn as their voice,
Speaker:not their company's voice
Speaker:as what they're doing.
Speaker:And
Speaker:how do you see when it comes to branding?
Speaker:You know, for individual,
Speaker:why is it important?
Speaker:one Why one should be doing it?
Speaker:Well, OK,
Speaker:so.
Speaker:I have a slightly different
Speaker:perspective on on branding,
Speaker:because I think a lot of times
Speaker:what brands
Speaker:and branding, particularly in personal
Speaker:branding, comes into play.
Speaker:It ends up being aspirational
Speaker:and meaning
Speaker:how I wish that you would see me.
Speaker:And what ends up happening
Speaker:is because we're trying to create.
Speaker:It's not.
Speaker:I don't think it's intentionally
Speaker:a false front.
Speaker:I think sometimes it is, though.
Speaker:But we're trying to say,
Speaker:well, here's the.
Speaker:Here are the pieces of that.
Speaker:You know,
Speaker:I want you to think this about me.
Speaker:So this is what I'm going
Speaker:to put out there.
Speaker:A couple of things happened.
Speaker:one is
Speaker:there's an inherent lack of integrity
Speaker:there, right,
Speaker:because it's not,
Speaker:you know, it's a
Speaker:it's a it's a put on thing.
Speaker:It's a it's a
Speaker:it's not someone called
Speaker:performative authenticity.
Speaker:The other day,
Speaker:I think that's a beautiful thing.
Speaker:Like, you're performing
Speaker:like you're like,
Speaker:how you want to be seen,
Speaker:but you're not, actually,
Speaker:that's not actually it.
Speaker:But it actually is right.
Speaker:It's it's very meta.
Speaker:But the fact that you would perform
Speaker:in that way to be seen in that way
Speaker:actually says a lot more about
Speaker:you than just being that way.
Speaker:Which brings me back to the red thread,
Speaker:and when I mentioned it earlier about.
Speaker:Yes, you know,
Speaker:it's a story that we tell ourselves,
Speaker:but when it becomes
Speaker:an internalized story,
Speaker:it becomes, as I described it
Speaker:earlier, really, our operating system
Speaker:is that we,
Speaker:we we build
Speaker:and fulfill the same pattern of stories
Speaker:over and over again.
Speaker:We answer the same questions.
Speaker:We tend to frame things
Speaker:as as battles
Speaker:between the same kinds of things
Speaker:that were anchored
Speaker:in certain sets of beliefs.
Speaker:And so what happens is then we really do
Speaker:have something that oftentimes
Speaker:is unconscious to us,
Speaker:the guides, why we do what we do,
Speaker:the way that we do it,
Speaker:and it's those stories
Speaker:that we're constantly telling ourselves.
Speaker:So.
Speaker:When you kind of create
Speaker:create a brand,
Speaker:when you try to consciously
Speaker:create a brand,
Speaker:you create this disconnect
Speaker:of integrity and actual authenticity.
Speaker:It's really effortful like it's
Speaker:you have to work at that all the time.
Speaker:And then the which is hard
Speaker:and means that you're not doing as well
Speaker:a good of a job on something else
Speaker:because there's a limited amount of work
Speaker:that we can put in the world.
Speaker:And the third thing is,
Speaker:is that
Speaker:it also means
Speaker:that you're probably exercising muscles
Speaker:that aren't actually as strong
Speaker:as the ones that are the ones that guide
Speaker:what you do, what you
Speaker:guide, what you do,
Speaker:the way that you do it all the time.
Speaker:In other words,
Speaker:there's a reason
Speaker:why for most of us,
Speaker:the strongest
Speaker:set of muscles in our bodies is our legs.
Speaker:Why?
Speaker:Because we stand and walk
Speaker:for most of us, right?
Speaker:And so for those of us
Speaker:who stand and walk,
Speaker:that's our strongest set of muscles.
Speaker:But that means that
Speaker:even if we're not walking,
Speaker:we can do
Speaker:really strong things with our legs,
Speaker:even though that may not be
Speaker:where we built up those muscles.
Speaker:But if we decide to go
Speaker:rock climbing someday, right,
Speaker:then well, then we're going to discover
Speaker:that it's a lot more efficient
Speaker:to push with our legs
Speaker:than to pull with our arms. Why?
Speaker:Because those muscles are already built.
Speaker:So.
Speaker:I
Speaker:I think what happens
Speaker:with personal branding
Speaker:is we choose the hog.
Speaker:Oftentimes
Speaker:we choose how we want to be seen
Speaker:and then we work backwards.
Speaker:And I think that it's a lot easier,
Speaker:more sustainable,
Speaker:more differentiating and ultimately
Speaker:it has more integrity to start with
Speaker:why you do what you do,
Speaker:the way that you do it
Speaker:and package that and just make that
Speaker:because it's just a lot easier.
Speaker:And I'm saying that as someone
Speaker:who I know, people, you know, people
Speaker:regularly said, you know, Oh, James,
Speaker:you have a very strong personal brand.
Speaker:I'm like,
Speaker:you know,
Speaker:don't I just I just don't do stuff
Speaker:that isn't consistent with who I am
Speaker:and what I like. Period.
Speaker:And by having figured that out,
Speaker:it just makes a lot of it a lot easier.
Speaker:So, yeah,
Speaker:I have giant polka dots on my wall
Speaker:because I love giant polka dots, right?
Speaker:And yeah, it tends to be consistent
Speaker:with the other stuff that I do
Speaker:because I like patterns like that,
Speaker:like it's just, you know.
Speaker:I just people don't
Speaker:need to spend so much time
Speaker:worrying about personal branding,
Speaker:just yeah.
Speaker:Have integrity
Speaker:to who you are
Speaker:and what you do and what you care about,
Speaker:which means you need to stop
Speaker:and figure out who you are,
Speaker:what you do and what you care about.
Speaker:But I have found increasingly that,
Speaker:you know,
Speaker:that finding your red thread
Speaker:and you know, yeah,
Speaker:it's a slightly different adaptation
Speaker:than the way I wrote it around.
Speaker:I wrote about it in the book,
Speaker:but by finding that like,
Speaker:what am I trying to do?
Speaker:What questions my trying to answer?
Speaker:What gaps
Speaker:am I trying to close in the world?
Speaker:What do I believe?
Speaker:What are the sets of skills
Speaker:that I've developed as a result?
Speaker:You start to have
Speaker:incredible clarity about.
Speaker:Not only what you do,
Speaker:but why it's important,
Speaker:why, how you do it
Speaker:is different than anybody else
Speaker:and how all of that has power and value
Speaker:that you can use to your
Speaker:and the world's advantage.
Speaker:So start there. Hmm.
Speaker:This is beautiful,
Speaker:and I've never heard
Speaker:somebody talk about Iran in this way.
Speaker:Like I've heard, people talk,
Speaker:you know, tend to be authentic,
Speaker:but you can get lost in that.
Speaker:What is authentic
Speaker:and what you said was so deep in a way
Speaker:that will figure out who you are before
Speaker:trying to build that brand?
Speaker:Because if you don't even know
Speaker:who you are,
Speaker:then you're
Speaker:doing that, you're building
Speaker:your brand all the time,
Speaker:whether you are doing it
Speaker:consciously or not.
Speaker:Like the way
Speaker:I think of a brand is the sum total
Speaker:of people's experiences with you.
Speaker:So if you don't know what you're doing,
Speaker:like that is your brand.
Speaker:Your brand is going to be
Speaker:this kind of mishmash of like somebody
Speaker:who's representing themselves
Speaker:this way in the market,
Speaker:but acting like this?
Speaker:Well, that's not an awesome brand. So
Speaker:like I said and the the gap
Speaker:is really hard to maintain.
Speaker:So like again,
Speaker:I'm just maybe
Speaker:I just inherently lazy, but just
Speaker:who are you?
Speaker:Like, what do you do like start there?
Speaker:So there is value in that.
Speaker:I believe that to my core,
Speaker:that who you are,
Speaker:what you do, why you do,
Speaker:it is already strong.
Speaker:There is already value.
Speaker:There is already differentiation.
Speaker:And what would it mean for you
Speaker:who's trying to figure out
Speaker:your personal brand
Speaker:if you just started with that
Speaker:as the assumption
Speaker:that you already had it,
Speaker:that it was already strong?
Speaker:What what does that look like?
Speaker:What is that strong brand
Speaker:that you have already created
Speaker:because you have so start there
Speaker:because then you don't
Speaker:have as much work to do?
Speaker:Yes, it is.
Speaker:Is simple,
Speaker:easy, but also easy to get lost
Speaker:like people.
Speaker:Yeah, it is.
Speaker:Because people
Speaker:who you know, know who you right?
Speaker:And so I like to be,
Speaker:maybe I'm a lone voice in the wilderness.
Speaker:So the other aren't just saying like,
Speaker:you know what, you
Speaker:most of the people
Speaker:are trying to do something else
Speaker:probably have something to sell you.
Speaker:It's and it's not that,
Speaker:you know,
Speaker:everybody's got to do their thing,
Speaker:and sometimes you need that outside
Speaker:set of eyes to help to understand.
Speaker:Yes, but the minute
Speaker:you start to feel like
Speaker:I need to do this
Speaker:in order to be seen this way,
Speaker:that's when you know
Speaker:you've already stepped out
Speaker:beyond yourself
Speaker:and not in a good way, right?
Speaker:You don't need to do anything different.
Speaker:You just need to capture what it is
Speaker:that you already do differently.
Speaker:Hmm. Amazing. So,
Speaker:so if I was an
Speaker:engineer, right, I'm
Speaker:just starting putting my electric.
Speaker:I'm just trying to pick an example
Speaker:and I'm starting.
Speaker:I want them, you know?
Speaker:So why have millions of LinkedIn
Speaker:what I do, what I used to do earlier?
Speaker:I'm still a lot of my experience
Speaker:with shows like this title,
Speaker:who I work for a little bit
Speaker:of just a
Speaker:few lines of their descriptions.
Speaker:And what you're saying is that.
Speaker:You know,
Speaker:and how are you doing like show your work
Speaker:in that area?
Speaker:Just don't leave.
Speaker:Yeah, yeah, there was. I did.
Speaker:So there's a while I was doing a feature
Speaker:as part of my newsletter and part of my
Speaker:YouTube channel
Speaker:where I was calling
Speaker:what's missing from this message?
Speaker:And someone asked me to take a look
Speaker:at their LinkedIn bio.
Speaker:And and I think that probably summarizes
Speaker:really well
Speaker:my thoughts on that,
Speaker:how to how to do that.
Speaker:But yeah, I do think you know
Speaker:that if somebody asks you what you do,
Speaker:you know there's there's it's
Speaker:it's important to give people a bucket,
Speaker:so they understand kind of
Speaker:roughly how to start to think about you.
Speaker:But then
Speaker:the more that you can hone
Speaker:that into something where
Speaker:somebody goes, Oh, I want that,
Speaker:I need that.
Speaker:Hmm, that's important.
Speaker:Like, that's you know, that's
Speaker:and that's
Speaker:how I eventually landed on English
Speaker:to English translator
Speaker:because most people get it
Speaker:like they just get it instinctively.
Speaker:They're like, OK,
Speaker:whatever their context, they bring to it,
Speaker:if that's something that they need,
Speaker:then they know immediately they need it.
Speaker:They're like, So
Speaker:you know, and
Speaker:because not
Speaker:everybody understands
Speaker:like message strategy
Speaker:or something like that or, you know,
Speaker:ideas, strategy, whatever.
Speaker:But the most people understand,
Speaker:like English
Speaker:to English or language
Speaker:to language translation,
Speaker:they're going to get that.
Speaker:Yeah, yeah. Beautiful.
Speaker:I will look around
Speaker:and put that link to your talks
Speaker:that you mentioned.
Speaker:Will we?
Speaker:If anybody is curious to
Speaker:see how to do it,
Speaker:they can watch a YouTube.
Speaker:Super good.
Speaker:So when Tamsin is not working,
Speaker:making ideas,
Speaker:click for message strategies.
Speaker:You know, what do you do for fun?
Speaker:What ideas create fun for you?
Speaker:OK, so most recent, we're going to cut
Speaker:top of mind.
Speaker:My husband
Speaker:and I,
Speaker:we just adopted a retired
Speaker:racing greyhound.
Speaker:Oh wow.
Speaker:Learning the world of greyhounds
Speaker:and and being a dog mom
Speaker:that has in
Speaker:no way
Speaker:supplanted my affection
Speaker:for my actual children
Speaker:who are a ton of fun.
Speaker:But, you know, kind of the fun,
Speaker:fun stuff.
Speaker:You know, I'm
Speaker:a big fan of crossword puzzles.
Speaker:I do the New York Times
Speaker:crossword puzzle every day.
Speaker:I'm a big fan of mystery novels,
Speaker:so I like reading those
Speaker:I kind of move through like big sets.
Speaker:So I read all of the Sherlock
Speaker:Holmes novels,
Speaker:and then I read all of the Agatha
Speaker:Christie novels,
Speaker:and then I read all the Rex Stout
Speaker:Nero Wolfe novels,
Speaker:and then I read all the James
Speaker:Bond novels.
Speaker:So, yeah,
Speaker:I think those are some of the things.
Speaker:And occasionally, when it's not affected
Speaker:by pandemics as it currently is,
Speaker:ballroom dancing.
Speaker:Amazing.
Speaker:Thank you so much for this.
Speaker:How can people find you and your work?
Speaker:I will put in the show notes spot
Speaker:what is preferable
Speaker:for Tamsin Webster dot com?
Speaker:I'm as far as I know,
Speaker:literally
Speaker:the only Tamsin Webster in the universe,
Speaker:so not this hard to find.
Speaker:So, yeah, Tamsin Webster dot com.
Speaker:I love it.
Speaker:If people sign up for my newsletter
Speaker:Tamsin Webster dot com slash newsletter,
Speaker:I you know every week
Speaker:putting out something
Speaker:that I hope is useful
Speaker:to folks that help them
Speaker:make their messages or their content
Speaker:just a little bit stronger
Speaker:so they can get their big ideas
Speaker:out there in the world.
Speaker:Amazing. Thank you.
Speaker:I will put that in the show notes
Speaker:again, thank you so much for this time.
Speaker:I know it was a ton of value.
Speaker:I know
Speaker:somebody was moved
Speaker:from the engineering
Speaker:into the space with podcasting,
Speaker:and I still am learning.
Speaker:And I got a lot of value, not only just
Speaker:from your professional side of things,
Speaker:but also learning your humanness
Speaker:and how connected
Speaker:and strongly
Speaker:you believe in the ideas of humanity.
Speaker:It was wonderful.
Speaker:It was a gift for me to learn that,
Speaker:you know,
Speaker:there are people so like you that,
Speaker:you know, even
Speaker:in your species
Speaker:, you're talking and bringing
Speaker:the ball down.
Speaker:So thank you so much, Tamsen, for that.
Speaker:My pleasure, man.
Speaker:Thank you so much for having me.
Speaker:All right.
Speaker:I hope you enjoy the show
Speaker:as much as I did
Speaker:and got some valuable nuggets out of it.
Speaker:If you liked it,
Speaker:there are other shows you can watch.
Speaker:They are exactly
Speaker:what you need,
Speaker:and I ask you to like command subscribed.
Speaker:Let me know what you thought of the show.
Speaker:Really, I want to hear from you firsthand
Speaker:what you found, what you liked,
Speaker:what you didn't like.