In this heartfelt conversation, Sarah welcomes hairstylist, author, and advocate Cintoria Franklin to share her powerful story of surviving domestic violence and finding healing through creativity, connection, and faith.
They explore how hairstylists often become unexpected mentors, the signs of silent suffering behind the chair, and what it truly means to choose yourself.. Cintoria also shares how she founded her nonprofit, Pass the Beauty, and the message behind her book, From Emptiness to Overflow.
Connect with Cintoria:
From Emptiness to Overflow- found on amazon 🔗https://a.co/d/9JncKvz
Well, hello and welcome to the Lessons From Your Hairstylist podcast. I'm your host and hairstylist friend, Sarah Cruz. And today I'm excited to have a friend of mine on. I have known this lady for quite some time. We met several years ago and we've been following each other's journey. And
Again, like I always say on this podcast, this is all about transformation. And Centoria is not only very transformative in her own life, she's
a hairstylist, author and host of set the stage coach podcast. She is a survivor and advocate for those who are dealing with mental health challenges and the aftermath of domestic violence.
Her book, From Emptiness to Overflow, is the story of her own resilience and survival. Today, she thrives and helps others through her work as a hairstylist, and I cannot wait to talk to her today. Centoria, thank you so much for joining us.
Cintoria Franklin (:⁓ I'm so happy to be here.
Sarah Crews (:I'm so excited to just get into your story because it's so inspirational. Like I said, I've been following you for quite some time and this podcast just is it exists to hopefully empower, motivate, inspire, help other people in whatever path that they might be on. so bringing you on is giving us a different take on
some of the situations that some of us could be dealing with behind the scenes that nobody else may know about. And I know that all of our personal lives are sort of backstage and what we show to the world is more front of stage. And sometimes that can be a real struggle. Just dealing day to day with life responsibilities and all of the things that we have going on, that's one thing. But if you're also dealing with
something that's very troubling behind the scenes, such as domestic violence, relationship issues, toxicity, things like that. It can be absolutely crippling and honestly can take a toll on your health.
know that a lot of people do deal with that, whether they would bring that to the forefront or not. So I'm just very glad to be able to have this discussion today for those who may be suffering in silence.
If you could tell us just a little bit about you and about your book, From Emptiness to Overflow, share a little bit about the inspiration for that book and your story.
Cintoria Franklin (:Sure. The story started, it was really based on my life when I was younger. I started from that perspective. I was journaling when I was about 10 or 11 and I was going through some emotional challenges that were steered to being separated from my parents. And that book
it's based on my life story when I was a young girl just going through some different challenges trying to understand like why did I go through this? Like why was I separated from my mom and dad? And what is this pain that I'm feeling, right? Which led me to continue to write as I continue to experience life as an adult.
even becoming a mother. So it just talks about the relationships that I had trying to understand love and trying to understand what boundaries look like and trying to win me back, you know? Because like when you don't understand love, you haven't been taught love, you have to really just advocate for yourself to try to figure out what does love look like, you know? Yeah.
Sarah Crews (:Yeah. How did you come about the idea that you even needed to advocate for yourself? If nobody had shown you any love, no one had supported you early on. How did you even know that you were somebody that needed to be advocated for and that you should do that?
Cintoria Franklin (:Well, that's a good question. So I was, I'm just saying I was self-harming and I use that as a way to release pain. And so that was one of the light bulbs that said, know what, this ain't.
you're not enjoying this centauria, you know? And I wasn't, like, was not enjoying that experience of seeing myself cry daily, seeing myself in a hurtful position where I didn't have peace in my life. I was watching other people laugh, smile, and enjoy peace, that type of peace.
I wanted, you know, I wanted to experience what it felt like just to say, man, I feel good. Because I wasn't feeling good. I wanted to enjoy that. Yeah. So it stems from that.
Sarah Crews (:Yeah. Yeah.
So you
had this emptiness going on, just like your book said, from emptiness to overflow. So that was sort of the start of the emptiness going on in your life. And you started to realize, well, I hate the way this feels. I don't want to be here anymore. What happened after that as you started to grow?
Cintoria Franklin (:Right.
So I started seeking help. So I started reaching out and searching areas in my life that...
that brought me joy, if that makes sense, just like in hair. Hair was one of my elements where I had the opportunity to create some art, and I was stimulated by that. I was stimulated by the fact that I love half-fashioned hair, and I was able to go on to sets and things like that to just the...
Express myself. That's the best way I can explain that right and you know as a hairstylist it's like we often find ourselves even listening to many stories of our clients Express things of hurt pain and I was like man. I didn't realize how I'm already at a platform You know, I mean well on the platform just being in the salon being able to like listen to these individuals but also
being aware of my own challenges that I'm facing, how I want to become better, because they are looking up to me, you know what mean? Not just as a hairstylist, but as a person that brings change, not only to a person's hair, but to their mind, soul, heart, and all of that, yeah.
Sarah Crews (:Yes.
Yeah, and about bringing change and transformation to someone else. So you you sought out healing really through creativity in your art of doing hair that led you into the salon where you're connecting with other people. They're looking to you for advice. You're also suffering along in your own way as well. Would you say that that is sort of the catalyst that took you into your mentorship and your coaching of other people?
Cintoria Franklin (:record.
Yeah. That's
how my organization started. honestly, I had just got out of a second abusive relationship and that we talk about the cycles of abuse, right? How not knowing what it is can actually put you back into the same cycle in the same place. And so I want to change. And so one day I remember sitting down in my apartment
Sarah Crews (:you
Cintoria Franklin (:And I just like, God just give me a ministry. Not knowing I already had one, but when you put it on paper, it's like, okay, it makes sense. Just like when you develop whatever God leads in your life and you start developing it on paper, it start making sense day by day. And I just needed a name. I said, God, I just need a name. And so I sat at my computer, I probably written so many names and it was laid down to the end.
where the name came about, Pass the Beauty, because I was a hairstylist. And in passing beauty, and passing knowledge, I'm passing this onto other clients. I'm like, yeah, pass the beauty. That's what I'm doing. I am pass the beauty. And so.
Sarah Crews (:Mmm.
Yes.
Cintoria Franklin (:That led me to be able to advocate and do hair for local domestic violence shelters for women, children who wasn't feeling they best, who just probably didn't have the money to get a simple haircut or hairstyle. So I was providing those services free of charge.
Sarah Crews (:Hmm and sometimes through healing our own pain I feel like when we reach out to connect with and help others it almost heals us in a way Did you feel that?
Cintoria Franklin (:Oh, yes. Oh, yes. Oh, heck yes. Like those
women was going through things I've never even experienced going through. Right. And so just listen to other people's stories. And first of all, just listening, because some people just need an ear. You know what mean? And sometimes some people's stories need to be heard for you to kind of like gravitate to like, God, I ain't the only one. There is hope.
You know what saying? So yeah, it truly blessed me. actually pushed me harder within my organization to serve women impacted by domestic violence.
Sarah Crews (:You know, you and I work behind the chair and you hear stories day in and day out. Sometimes it can get really heavy. I had a whole day the other day where there was catastrophic things going on in every single one of my clients lives that day. was just that, it was that type of day, complete devastation. And when you are focused in on people who are dealing with
violent situations at home toxicity at home things that are within their relationships and within their lives that could be ⁓ abusive or very negative at the very least how did you ⁓
Listen to that day in and day out and how how did you remain? ⁓ Positive inside because you're a very positive person you've always like from what we see on the outside And I know there's a lot that goes on in the inside, but you always have a smile you always have a big personality You're always somebody that seems like you could go to in order to just feel supported and happy So but how do you maintain that when you're hearing so much ugliness?
Cintoria Franklin (:Yeah.
Yeah.
Yeah. So, you know, there was some ups and downs in that, you know what mean? I had to, I think with everything you have to be able to learn a strategy behind, you know, just even behind, standing behind the children. And that comes with life experiences. Because I've dealt with so much conflict in my life over the years, I was able to listen to stories like, yeah, I understand that. You know what mean?
Sarah Crews (:over time.
Cintoria Franklin (:So let me see if I can provide this resource. But you always have to ask first because a lot of times we want to force ourselves. We want to just suggest, you know, it's always appropriate to ask if that individual is comfortable enough or if she's ready or she is ready to get the help they need. Because a lot of times you will find yourself, you know, you're listening to these clients on a daily basis, but they're just talking. A lot of not ready yet.
Sarah Crews (:Over.
Cintoria Franklin (:And you're, it's like, you will know when they ready. Because they're definitely, there'll be a certain change about them. Just like what happened to me. You know, I will say things over and over again. And as time went by, I'm like, man, time is really going by. Until you make that decisive decision. Like, you know what, I'm ready. Like I am ready. Same with the podcast. Man, I wanna do this. I wanna do the podcast. I've talked about it so much. I said, you know what, let me just do it.
Sarah Crews (:Mm-hmm.
Thank you.
Mm-hmm.
Mm-hmm.
Yeah, yeah, you have to sometimes just do it and not worry about perfection.
Cintoria Franklin (:You know what I'm saying?
Yes, ma'am.
Yes, ma'am. Yeah, because it's all going to work out for the good.
Sarah Crews (:Yeah. Do you think listening to your clients and identifying the things that they were talking about as you had developed those things for yourself and then you're listening to your clients, do you think that
You almost kind of developed a system for ⁓ helping people, maybe your own framework
Was there some sort of process that developed that allowed you to then take your coaching to another level where you're actually putting it out there?
Cintoria Franklin (:Well, you know, that's a good question because when you're about developing anything that you have a passion for, you are literally sometimes feel like you're going in circles, right? I have to really truly believe in what the product that I was developing was worthy, right?
because of my life experiences and I knew that I had to find myself in workshops and in some form of training to become better at what I do. Is everyday perfect in this journey? No, everyday is not perfect. I am still learning from day to day.
Things are evolving, doctors are evolving, hairstylists are. Everyone is evolving trying to figure out how to better educate themselves to be able to practice what they do and what they love in more effective way. Does that make sense?
Sarah Crews (:huh.
Mm-hmm.
Yeah. Yeah. So your process is ever developing and your approach is always changing because as you learn and you grow, you develop new ways of being able to address and help.
Cintoria Franklin (:Ow.
Sarah Crews (:And that's a skill, that's a muscle you've got to develop too, is putting yourself out there and making yourself try and not being afraid of failure. So when you're speaking to your clients or behind the chair or you come across somebody who's dealing with something very personal, like you've already survived,
Cintoria Franklin (:Yes.
Yes, man.
Sarah Crews (:What messages do you aim to really convey to them What are some of the first things that you advise people on when they're going through something really heavy at home?
Cintoria Franklin (:probably ask these particular questions. Are you ready to choose you? Right? Which is really important.
Sarah Crews (:I hope.
Cintoria Franklin (:Where do you see yourself going?
what's either healing you, bringing you joy, and what's denying you of what you and who you are? know what mean? that's why critical thinking is important. It helps you understand your thoughts and process.
Sarah Crews (:Yeah.
Cintoria Franklin (:And sometimes, like, your thoughts can really can get you in trouble because your thoughts can take you away from what it is that you're supposed to do. So I guess you have to evaluate your environment, right, and ask yourself, who am I choosing? Are you choosing everybody else and their thoughts and opinions and feedback, what they're thinking of you, those individuals who's not investing in you? Or are you surrounding yourself by those who does and who do invest in you?
Sarah Crews (:⁓
Cintoria Franklin (:that pushes you, that makes you want to choose yourself.
Sarah Crews (:Mmm.
Mm-hmm and sometimes when you're so in the middle of a situation And you kind of can't see out past it it might take somebody like you to say to them Are you ready to choose you? What kind of life do you really want to have are you surrounding yourself with the right people? It's almost just like having that encouragement from the outside to remind you. Hey, are you are you choosing you or What are you doing here?
Cintoria Franklin (:Yeah.
Yeah.
Sarah Crews (:kind of thing.
Cintoria Franklin (:You have to be willing to look at yourself, and bet on yourself. You know what saying? You have to look at yourself in the mirror like, dang, I got this. I'm worthy.
Sarah Crews (:Uh-huh.
Cintoria Franklin (:You know? And so that's just the main character of life is just do it. You know what mean? Like Nike, just do it. Like every day is not going to be perfect. I've been through so many trials and tribulations, Sarah. you probably couldn't even tell me that I couldn't achieve nothing.
Even if I've made a mistake or failed at it, I just don't look at life how I most look at life, you know?
Sarah Crews (:What do you think some of the common misconceptions are about ⁓ health and domestic violence that you encounter when you speak to people? How do you address them when you're in your work?
Cintoria Franklin (:When it, in regards of mental health, I would probably say.
The most important thing is to remember that someone is out there willing and able to listen to an individual who's dealing with mental health. Because the whole thing with mental health is, ⁓ they just want attention. No, they're needing help. You know what mean? And most people that deal with mental health issues are the ones that you see laughing all the time and smiling all the time. They're dealing with life.
Sarah Crews (:Mm-hmm.
Cintoria Franklin (:you know, just they're dealing with some heart severe depression, right, or anxiety. So it's always good to ask them one question to individuals, especially if you've ever seen anyone, how you doing? And you ask that one question, a lot of times you find people breaking down crime. You know what saying? And so in regards of mental health and domestic violence, domestic violence,
Sarah Crews (:I'm not
Mm-hmm.
Mm-hmm. Mm-hmm.
Cintoria Franklin (:It's so common, shouldn't be. I I just hate to say that. It's a common thing that's going on that's happening every day in people's homes, on the jobs, in the workplace. It coincides with bullying, because a lot of individuals from young adults to older adults to children are being bullied, you know, regardless if they're in the workplace or home, whatever. But,
Sarah Crews (:Mm-hmm.
Well.
Cintoria Franklin (:I advocate for domestic violence the way that I do because I am a victim, but I am a survivor of domestic violence, right? And so I know how mental health and domestic violence can play with each other because if I'm not feeling my best, if I don't feel like I'm worthy, and if he's hitting on me, and if I don't love myself, I'm going to think that's love.
Sarah Crews (:Yeah.
Mm-hmm. Mm-hmm.
Cintoria Franklin (:I'm going to
think the way he talks to me is because he's trying to protect me from somebody else, but he's the one that's doing the bashing. And it could be he or she, because domestic violence sometimes don't have a gender. You know what mean? So I like to make that clear that ⁓ whenever you experience any form of domestic violence, whether it's verbal abuse or...
Sarah Crews (:Mm-hmm.
Mm-hmm. Mm-hmm. Mm-hmm.
Cintoria Franklin (:the physical harm or financial abuse, whatever it may be, understand that you still have to choose you and be comfortable with understanding what domestic violence is. If you do not know what it is, Google it, look it up. It's all forms of violence because a lot of times people just do not know. And it will play a hard ball on your mental health.
Sarah Crews (:Mm-hmm.
And sometimes you may dismiss something as not being serious, but over time, do you find that over time, even if it doesn't seem like it's clear cut and dried, maybe if you're not sure if something is really abusive or it's not, over time, do you find it can still have traumatic effects on somebody's mental health?
Cintoria Franklin (:⁓ yeah, I deal with trauma. Like, my memory sometimes has an impact on me because of so much that I went through, And sometimes I have to catch myself because I don't like people standing behind me, you know what mean? Or, shouting, you know? There was a time, Sarah, and I don't think I ever told anybody this, or maybe I have, when I went through domestic violence, I became angry.
Sarah Crews (:Bye.
Cintoria Franklin (:You know what saying? I was angry at myself. was angry at life. I was like, why me? Why do I gotta keep going through this? I didn't want nobody to talk to me. When people show love, I thought they was lying. I was dealing with a whole lot of trust issues. It took the act of God to show me who I really was. And when I looked in that mirror, because I denied myself so much because I didn't have a voice.
And that's the reason why I always talk about having a voice is really, really important.
Sarah Crews (:What
do you think that turning point was where you just you just looked in the mirror and you said okay this is it do you remember a specific time or
Cintoria Franklin (:Girl,
I there, my personality. My personality, the day that I died, I'm just saying that the day that I colored my hair blonde was phase one.
I got out of that dark hair and baby it started matching my personality. Cause you know, I'm gonna tell you something. I was a person that really didn't talk. When I say that people like, what? I was not that communicative. You know what mean? I was afraid to talk. And this is another thing I really don't talk about because of my disability.
Sarah Crews (:can't imagine that. I can't imagine that. ⁓
Cintoria Franklin (:I have a speech and language issue, right? And so I wasn't as confident because I used to stutter a little bit and I could not get the words out. And I said, man, do I have to say big words to sound smart? And God started using me and giving me the language that I needed and showed me how to take my time. Even when I'm nervous, God showed me how to create a balance with my speech and language to say, you know what?
I am worthy to have my voice heard, so take my time. I don't have to go rushed, And so I start building confidence from that. And when that confidence and self-love start building, so did my hair. I started changing all type of colors. Let's go.
Sarah Crews (:Mm. Yes.
Yes,
well it can just snowball, can't it? When there's one thing and you build on that and then you build on something else, you build on something else and it starts to build your confidence, you do get to a point where you feel like there's really nothing you couldn't accomplish. So when someone is kind of in that dark hole and they kind of can't see any way out, all...
Cintoria Franklin (:Yeah.
Sarah Crews (:What would you tell them as far as what's the first step? I know it's like, are you putting you first? mean, are you ready to choose you? What's the next thing after that? What's the next thing after? Are you ready to choose you? If the answer is yes, I'm ready to choose me, then what's the next step? What do you tell somebody?
Cintoria Franklin (:Go
start doing stuff that you love. Go take yourself out on a date. Don't wait on no friends. Don't wait on your whoever. Just explore opportunities for yourself that you like. Not what others like for you. Figure out what is it that you like.
Sarah Crews (:If someone's in a situation where they feel like they're unable to explore, if they feel like they're unable to explore opportunities or work on themselves, maybe they feel restricted in some way or they don't feel free to do that, what could be in the first mental?
tool that they could use if they're ready to choose them but they don't really have physically the freedom to be able to do that maybe they're in a situation where you know they're being monitored or you know somebody is controlling them in some way what is what's the next step past that do you think
Cintoria Franklin (:Mmm.
That's Yeah, that's deep, Sarah. Because I'm literally like, when I was in those situations where I didn't have a phone or when I didn't have access to the internet or didn't have access to things, everyday normal things, you know what I did? I went where there were advocacy groups, no matter if it was a community center.
Sarah Crews (:That's deep.
Yeah. What?
Mm, mm-hmm.
Cintoria Franklin (:no matter if it was a church, I put myself in areas where I could dream. ⁓
Sarah Crews (:⁓ wow, yeah. Yeah.
Cintoria Franklin (:You know what saying? So when I
started dreaming and then when I became comfortable enough to talk about my dreams and vision with individuals, yeah, things start changing. You know? See, I'm a young lady from the South Side of Chicago. I'm born and raised in Chicago, right? So I have always seen violence, But then when I moved to Nashville, I moved in low income. And so there was always a chance that I was going to see something,
But I didn't have, there were times I didn't have a phone. There were times I didn't have internet because I couldn't afford it, But I would have access to Monk O'Brien Center.
Sarah Crews (:Mmm.
Cintoria Franklin (:we was welcome to go in the resource center and get on their computers and use their internet and talk to them if we needed some resources or a bus card or gas card. Honey, I done came a long way. You understand what I'm saying? So at the end of the day, when you feel like you don't have anything, go take a walk.
Sarah Crews (:Yeah. Yeah.
Mm-hmm. Mm-hmm. ⁓
Cintoria Franklin (:You understand what I'm saying? Because God will
lead you to where you need to go. He will guide your footsteps. Yeah.
Sarah Crews (:That's
that is so uplifting to anyone out there who is at a loss and feels alone. What can I do? Seek that out, seek out that advocacy, that support in any little way that you can, whatever is available to you. Maybe seek out your hairstylist, Centoria, as a friend.
Cintoria Franklin (:Yeah.
Yeah, yeah. Yeah, I said that when I was
going to start doing Sarah that I was going to start having little get togethers with my clients, even my past clients, because I'm just part time right now, you know, but you just never know how you can build a community with your clients outside the line, you know, which is important too. Yeah.
Sarah Crews (:yeah. Yes. Yeah.
Yeah. And I think that sometimes when some of your clients can meet each other, they feel like they have a community. For us, it's weird because or at least for me, I feel like I have a community, but they don't all know each other. I just know all them. So.
Cintoria Franklin (:Yeah, yeah, yeah.
Sarah Crews (:Sometimes you see certain ones of your clients where feel like, they might benefit from this person over here. They might like getting to know this person over here where they can feel like they're supported and, you know, have a network. And I think just having support and having people around emboldens you and empowers you to feel like you can do something then. I think anytime you're isolated or alone, it's just...
Cintoria Franklin (:Right.
Sarah Crews (:it's a lot harder as if you have somebody. Do you have like an experience, one experience that sticks out in your mind in the salon that maybe you've seen one of your clients transform or you've sort of helped them through an issue?
Cintoria Franklin (:I had many of clients like that, right? I mean, I'm like, seriously, I had clients that I encouraged, they was encouraged to go do hair, become a hairstylist. So I had clients that went to school, went to Paul Mitchell to become a hairstylist. I had clients who was motivated, inspired to become a nonprofit advocate, And yeah, girl, I think my big personality, I inspire a lot of people.
which led me to do it. Yeah, they love my little big personality, do. So, you know, just want to continue to be a force out here for the right thing and not the wrong thing. And,
Sarah Crews (:I know you do.
love it too, I love it too. Yay.
Cintoria Franklin (:I just want to be able to continue to build my platform and network and communicate with coaches and leaders like you all. I find it really, really a blessing that hairstylists always turn their life into a coach. We become coaches and I didn't realize that we've been a coach since day one, since we got their license, right? And God always have a plan for us. You know, he always have a plan.
That's my goal, is to continue to network like what you all.
Sarah Crews (:Yeah, yeah, all of us together helping each other to do the good that we can in the community and to help other people. And you're right. I think that this type of work is like a ministry in a way because you are with people all day long and you get to know people on a personal level. You build that trust. And I think we have.
more impact than we even realize was one of the reasons again why I wanted to start this podcast because it was like it's such a valuable relationship and a connection that you have with your clients. I wanted to somehow try to bring that and sort of bring people together on a platform so we could learn and grow together ⁓ and I love that and you're doing the same thing.
Cintoria Franklin (:Yeah.
Sarah Crews (:I do think we're naturally geared in that way sometimes.
How do you envision the movement for healing and empowerment ⁓ evolving in the coming years? I mean, what are some things that the hairstylist community could do to see people a little bit better, to be a little bit more conscientious of like, who's sitting in my chair, what could be going on, and maybe how could I help people who are in trouble?
Cintoria Franklin (:Yeah, so one of the things I really think far as the beauty professionals should really tap into is getting training, receiving some form of training. Now know they started the domestic violence training and it was so ironic because I remember I put that book, I was just talking to the state board about domestic violence and bam, we had domestic violence training, I don't know.
Sarah Crews (:You had an impact on that.
Cintoria Franklin (:I don't know, But they start, it was led by the training. I just really feel like, because life is changing from day to day, From politics, from spirituality, from life lessons, whatever you may be going through. It's just good to have a perspective on a narrative of what some type, some certain languages mean, the terms mean, you know, when it comes to
Sarah Crews (:Mm.
Cintoria Franklin (:anything that's dealing with DV, partner abuse, mental health, bullying, your children, financial hardship,
So it's an everyday education,
Sarah Crews (:Mm-hmm.
Cintoria Franklin (:That's a whole other
Sarah Crews (:Mm-hmm. Yeah.
Oh,
Cintoria Franklin (:complex.
Sarah Crews (:a whole education that and trying to help your clients, you know, trying to be trying to be a support to your clients as well. So when you're trying to run a business like that and you've got all of these other elements that you're dealing with, you you do have to sort of tune into people a little bit and be and be present. It's hard sometimes to be present because you've got all that stuff going on.
Cintoria Franklin (:Yes.
Sarah Crews (:you know, in the back of your mind. what would be?
maybe a couple of things that somebody could clue into in order to maybe recognize that something might be going on with one of their clients or maybe even could be going on with somebody that they love or somebody in their world. What might be an indicator of recognizing some signs and then so that you could maybe just at least be a support to them?
Cintoria Franklin (:Well, one of is body language and the conversation. So here's the thing, like my oath of which I would have done this, I wish I would have put language at my station. Just like when you walk into a center or whatever, community center, whatever you say, like, okay, this is a no bully zone. Or if you know someone who's empathic about domestic violence, who's a victim of domestic violence, call this number.
You know, those are things I wish I would have done and I can still do that. But here's the real aha.
Sarah Crews (:Mm-hmm.
Mm-hmm.
Okay, bracing for it. What is it? I'm ready.
Cintoria Franklin (:You ready?
Do you know why lot of beauty professions are not comfortable talking about domestic violence? Because they are a victim.
Sarah Crews (:No.
Wow, we know.
Cintoria Franklin (:A
lot of beauty professionals are going through domestic violence in their own homes. Remember, I was a victim. And then you have a lot of men.
Sarah Crews (:Hmm
Cintoria Franklin (:the perpetrator, you know what mean? And you have a lot of women that are abused and so it's vice versa. So no, it's not a comfortable conversation. And because I had a taste of different environments where I worked in barbershops, I worked in a diverse barbershop and salon, I worked in high-end barbershops and salons, I've done that. I had a taste of all type of different environments. A lot of times we're not
accepting what's learning
Sarah Crews (:Mm. Mm-hmm.
Cintoria Franklin (:domestic violence is
how to stop it because we're going through it. So those are denial factors that's in place.
Sarah Crews (:with.
⁓
that's tough, because when you're going through it, it's like... Yeah.
Cintoria Franklin (:I'm not comfortable with talking about this. My hair style is all when nobody
looking at me thinking I'm being abused. ⁓
Sarah Crews (:Yeah. Yeah.
Cintoria Franklin (:But I do
see the signs of my client because, I'm going through it. Or I've been through it. So it's deep, you know what mean?
Sarah Crews (:Hmm. Hmm. Mm-hmm. Hmm.
It is deep. It is, yes, it is deep.
you have a very wide range of people that you have worked with and you've lived in different life situations. So you're in tune to recognizing probably
Cintoria Franklin (:Yeah.
Sarah Crews (:different things than maybe some other people might be. And so I think you are very well equipped to be in the position of a coach and of a mentor and as somebody who is an advocate because you're an authority on it. You, you are somebody who has lived it. You've survived it. You've developed.
Cintoria Franklin (:Thank you.
Sarah Crews (:⁓ strategies, coping mechanisms, survival mechanisms, and you're out here now giving that gift to other people who may be coming up behind you who are also dealing with it. And it may not just be clients, you you just brought that to light. Hey, it's not just clients. It's not just our clients. It's the people that work with us in our community, maybe in our own salon, you know, in our in our own industry, or are dealing with that.
Cintoria Franklin (:Yeah.
Yeah.
Yeah.
Sarah Crews (:So if you could inspire one major change in society regarding how we talk about mental health and domestic violence, what would it be?
Cintoria Franklin (:continue to lead while broken.
Sarah Crews (:Ooh, that's good.
Cintoria Franklin (:Continue to lead while broken. I don't care what you may be going through. I don't care if you feel like you're not good enough. You're gonna get there. If God can use his people, he can use us.
Sarah Crews (:That's just a mic drop. Mic drop! It's like that's, I mean there's just nothing else to be said after that. That's beautiful. That is beautiful. And I think that's a fantastic note to end on. I do want to do one last little thing. I do have a segment I like to do every episode called Cut It or Keep It. This is...
Cintoria Franklin (:I'm
Let's go.
Sarah Crews (:A take on you and I every day in the salon, decide, hey, is this hair, is it worth keeping, or are we just going to cut that off? Same kind of concept. I'm going to ask you about a few things here, and you tell me whether you would cut it or keep it. So cut it or keep it. Emotional vulnerability. Should we allow ourselves to be emotionally vulnerable? Emotional vulnerability. Cut it or keep it.
Cintoria Franklin (:Oh, cut it, I've been through that, woo! Cut it.
Sarah Crews (:You're like, Okay, okay. All right, cut it, you just don't, is it like a wall? Is it like, what do think?
Cintoria Franklin (:Ready?
But being vulnerable
to the wrong people is a weakness in that they're attacked.
Sarah Crews (:Yes, absolutely. All right, cut it or keep it. Positive affirmations. Okay, you feel like they work. Some people, they're like, it's just fluff, but you practice.
Cintoria Franklin (:I'll keep it.
Yeah, you'd think it.
Sarah Crews (:Think it to yourself.
Cintoria Franklin (:Yeah.
Sarah Crews (:Cut it or keep it. Therapy as an essential rather than a luxury. Keep it, yeah. I think therapy sometimes is looked at as a luxury for those who can afford it, but I feel that it could be made available more widely. I think everybody needs some type of therapy. Yes.
Cintoria Franklin (:Tape it. Tape it.
Yes, yeah,
definitely. ⁓
Sarah Crews (:Cut it or keep it, this resilience culture.
Cintoria Franklin (:Keep it Yeah ⁓
Sarah Crews (:Keep it. Yeah, I agree. It's the positivity.
Yeah, that everything that I see in you and how you've come through everything, I think we have to be resilient. love that as well. So I agree with you. And cut it or keep it. Forgiveness without reconciliation.
Cintoria Franklin (:Fuck it!
Sarah Crews (:Can we forgive and not reconcile with someone? can you not really forgive if you're not willing to reconcile? What do you think?
Cintoria Franklin (:I keep it. Yeah.
Sarah Crews (:Keep it.
all for today.
Cintoria Franklin (:you get
me on that one.
Sarah Crews (:I it's like deep thoughts. It's not really yes or no. Sometimes I do like a yes or no. You it's like you say cut it or keep it. And then most of the guests are like, girl, it's not that cut and dry. Like you gotta talk about it. So yeah, I understand. Well, Centoria, thank you so much for coming on. I have loved getting to see you. Can you tell everyone where exactly they could find you and where they might access some of your offerings and also your book?
Cintoria Franklin (:Thank you.
setthestagecoach.com and if you have any questions or you would like for me to come to your establishment in your environment to speak, I am happy to do that. And also my non-profit is www.pastabeautyinc.org.
Sarah Crews (:Perfect. And what about your book?
Cintoria Franklin (:So you could purchase my book on Amazon. so, From Emptiness to Overflow.
Sarah Crews (:From Emptiness to Overflow is Centoria's book that can be purchased on Amazon and we will put all of that information in the show notes so that you are sure to have everything that you need at your fingertips so that you can get in touch with my good friend Centoria. Centoria, thank you so much. It has been such a pleasure seeing you today. I appreciate your time. I'll see you soon.
Cintoria Franklin (:Yeah, we will.
Thank
you. Bye bye.