The Jefferson County Humane Society was established in Ohio back in 1915 by a group of women who wanted to help animals. For over 100 years, generations of women have worked hard to build a great shelter facility and a shelter clinic. Learn how and why on this in-person interview directly from the humane society.

For information about the shelter, visit their website at https://jeffersoncountyhumanesociety.net/

Mentioned in this episode:

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The Animal Welfare Junction is part of the Keep It Humane Podcast Network. Visit keepithumane.com/podcastnetwork to find us and our amazing animal welfare podcast partners.

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Hi, and welcome to the Animal Welfare Junction.

2

This is your host, Dr.

3

G, and our music is written

and produced by Mike Sullivan.

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The last two days, yesterday and today, I

have spent at the Jefferson County Humane

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Society, and I thought that it would be a

great time, a great idea, to talk to some

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of the members here about where they came

from and how they got to where they're at.

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So, I'm going to have them

introduce themselves and what they

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do at the Humane Society here.

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Rachel: Hi, I'm Rachel Gilman.

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I'm one of the board members

of the Humane Society.

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Di: Hi, I'm Di Lorenzi.

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I'm board operation officer with the

Jefferson County Humane Society, and I do

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volunteer work, walk dogs, foster dogs.

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Pretty much everything.

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DrG: Awesome.

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So one of the things that I want my

listeners to understand is like we

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started the rascal unit 18 years ago,

and we've been coming here for 18 years.

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So this was 1 of the 1st

locations that we came to.

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So, before we talk about, though, what

we have done while we're here, how

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about you tell us a little bit about

the history of the humane society?

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Di: Okay, um, what year did we start?

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50 1950.

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Oh, 1915.

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Okay.

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I'm sorry.

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It was run by just a group of

women that started out just

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wanting to help the animals.

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And for the years, we just got more and

more involved in working with animals.

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I came on probably about 25 years ago.

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And actually we're working out of the

old shelter, which wasn't even a shelter.

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It was a pound.

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Very, very high euthanasia rate.

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No medical attention whatsoever.

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Really was in a bad place.

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We started to levy.

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Had to fight to get a new shelter built.

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And that was, oh, about 2008, 2009.

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We kind of started working on that.

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Took quite a few years

to get the levee pat.

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Well not the levee, pass the

everybody to get involved with

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it and it passed with like 68

percent of the county voted for it.

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So it was a very good thing.

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And that's pretty much when we

started working out here, we

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started coming out volunteering.

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It took a long time to get

where we are now, which we are.

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Not actually a low no kill shelter,

but our percentage is very, very low.

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We're a County facility,

so we can't be a no kill.

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DrG: So when the, when the humane

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was it, uh, was it a dog pound?

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Was it an animal control facility or

was it just like a humane society?

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Di: Actually, it was just a

humane society because they did

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have, you know, Humane officers.

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I think they only got paid

like 5 dollars a case.

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You know, we were just they

were just starting out.

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Uh, the and the county

took care of the dog pound.

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We had No relationship with them,

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Rachel: and there was no adoption

program at all at the old dog pound.

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DrG: Okay.

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So they just picked up animal.

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They were literally like dog catchers.

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Exactly.

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They picked up a dog

and they euthanized it.

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Rachel: And if the owner didn't show up

in 3 days, then the dog was put down.

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Di: Yes.

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DrG: So when, when we started coming

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which is when the Rascal Unit started.

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And I know that you guys were

having a huge problem with diseases,

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especially like with cats getting sick.

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But I remember that

Parvo was a big problem.

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Di: Oh, Parvo was terrible at the

old place and apparently when we

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opened a new place, but we didn't

really have any ways to test it.

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The dog warden would just look

at them and believe that it was.

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DrG: So probably some animals

that did not need to be euthanized

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were being euthanized because they

thought that maybe they had or

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even just to control the numbers.

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Di: Exactly.

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Yeah, that's exactly what it was.

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So, that's when we really got

involved and we've got a contract

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with the county to come in here,

our people and run the shelter.

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And, you know, we did all the computer

stuff and everything and, and, you

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know, we started the adoptions and we

got involved with vets getting vets to

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come in here and help us with stuff.

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Rachel: And with that contract,

we, we basically did medical intake

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on every animal that came in.

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So they got updated on

their immunizations.

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If they had a medical issue that it

got treated, we did all the medical

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care in the medical room in this.

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Um, and so animals that got adopted out

were sort of cleared and ready to go.

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Okay.

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Yeah.

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DrG: Yeah.

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So big improvement from just picking up

dogs and euthanizing them to trying to

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find them homes and then actually taking

care of them to find them good homes.

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Di: Oh, definitely.

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DrG: Well, they were healthy.

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Di: I mean, before we got our vet in here,

uh, the euthanasia rate was ridiculous.

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It was just terribly, terribly ridiculous.

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It was very, very high.

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Once we got the contract and it takes

two people, a dog warden and a board

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member to sign off on euthanasia.

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So I just can't go in and say,

oh, well, that dog needs put down.

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There should be two people to sign for it.

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Now, as I said, we have a very,

very, very low euthanasia rate.

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It's If an animal has been hit by a

car, if it's court order, severely

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aggressive, or if it has cancer, and

it's really not going to make it.

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Yes.

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Then we will do that.

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But no, if we could find a home, and we

also work with rescues, if we can find

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a home for'em, you know, we get them

adopted out if we can't, then we try to

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find fosters for we have a trainer that

comes in now and she works with the dogs.

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We work with the community, and we

have um-teen volunteers in here and

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it's, it's a wonderful thing when you

see all these older folks when they

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come in because they just want to

walk a dog, but they can't have one.

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I mean, it is very good.

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You know, we're helping the

community and that's what we needed.

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We need to get together with the

community to help these animals.

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And I think we've done a wonderful job.

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DrG: Well, and it's nice that you

have this nice facility, right?

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Because it's, it's attractive to people.

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Like, I know when I was growing up, I

didn't want to go to the dog pound or

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the shelter because it was depressing.

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And I was thinking, I'm going

to go in there and all these

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animals I'm not helping, like,

they're going to get killed.

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So, I think that people come here

and they don't have That mentality

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and they don't have that perspective.

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So they come here and it's

kind of like a happy place to

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Di: exactly what it is.

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Rachel: Yeah, because

it's a newer building.

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And then we also had the county

doesn't have a mandate to take care

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of cats, but in 2013, we, we signed

a contract that we could take care

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of the cats as part of the shelter.

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So that is done.

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Just the humane society's job as well.

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So now we have a cat room and,

and, and we're able to do the

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same thing for cats and have an

adoption program for them as well.

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DrG: That is really nice because

all those places that we go to,

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they can only do dog, right?

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And, and they, and there's

nothing that they can do about it.

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Like their hands are tied.

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They legally can not take in any cats.

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So that's kind of nice that

people here can, can bring either.

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Di: Yeah.

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DrG: And, and then I want you

to talk about the clinic that

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you guys built because that was

a, that was a big thing, right?

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It was like a, a big risk and

it really was kind of a, it was,

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it was pretty amazing what you

have been able to do with that.

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So you want to talk about

the beginnings of that?

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Di: When we first got our 1st

vet, we worked in our medical

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room, which is what is that?

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A 10 by 15 room.

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I mean, it's very, very

tiny and we started low cost

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wellness checks for these animals.

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We were bombarded here.

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We were here till late at night, just

giving shots, just doing wellness check.

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Rachel: People were lined up out the door.

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People were waiting outside

chairs outside and it was

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Di: it was crazy.

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So that's kind of what

we started talking about.

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We probably need to look for another

building and it just so happened our

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humane officer is also part time.

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Police, uh, uh, he was riding around

and he saw a building that had been

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on the market for quite a few years

and it was like an old church, but

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I mean, it was a nice building.

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Uh, so he inquired about it and he came

back to us and he says, you know, they

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want, I can't remember how much they

wanted for it, but we put a low bid in.

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This is, wow, we probably can't

afford it, but let's put a low bid in.

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So we did put a low bid in, not

even thinking that we would get it.

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And like the next day they'd come back

and they says, yeah, you could have it.

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Rachel: And

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Di: it's like, now what!?

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That is, that is exactly what happened.

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We're sitting here looking at each

other like, yes, yes, this is wonderful.

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We just all stopped and looked

at each other like, what the

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heck are we gonna do now?

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Rachel: We were a board of like 12,

12, I think we had, we had one guy on

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the board and 12 women and we thought,

all right, you know, let's, let's go.

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Di: We knew nothing about setting it up.

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We knew, We weren't vets, none

of us, we're not vet techs, we're

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volunteers at an animal shelter

and we actually did research.

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I know I contacted you on a lot of things.

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You know, what should I put here?

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What all do I need?

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Um, and with our nonprofit, we were able

to get through grants and everything.

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We're getting like a lot

of things that we needed.

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We rebuild it on the inside.

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Um, we had fundraisers,

you know, to pay for.

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You know, different rooms

and different parts of it.

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Uh, we have a euthanasia room.

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It's very pretty.

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Uh, we have an x-ray room,

which was the closet, but it

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was a perfectly sized closet.

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Uh, we have 3, uh, exam room exam rooms,

uh, surgery room, uh, animal holding

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our humane officers also located there.

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Uh, and from there.

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We got another vet to come in and

work and we've been doing really good.

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DrG: So what, what services

do you offer at the clinic?

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Di: Well, right now we do spaying and

neutering of all the animals here.

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Uh, here at the shelter

here at the animal shelter.

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Yeah.

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Well, we take them to the

clinic, but these animals

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right now, we don't have a RVT.

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We're still looking for 1.

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so until we get an RVT, we can't really

do any public, but we do have, like,

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walk ins where they can come, the vet

will check their dog and their animal.

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And if they need a dental or something,

we'll refer them to some place.

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Um, heritage usually.

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Rachel: Yeah, when we're fully staffed

and we had an RVT, um, and the vets,

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we were able to do public animals.

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People could come in with lumps and

bumps with their animals or, you know,

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um, tumors and spays and neuters and

all that kind of stuff for public.

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And we were able to offer low

cost services, and that was really

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important for our clientele.

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Um, and then we would run

wellness days as well.

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And then we also have community

care and we had community care.

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So we have a fund that we can help

people to fray the cost of their

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animals, animals care, and we

fundraise for that every year as well.

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Um, and then with losing the RVT,

we were unable to do private animals

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and, you know, public animals anymore.

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And then we just were restricted

to our shelter animals,

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Di: spaying and neutering, but

everything else we pretty much can do.

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For everybody, and we do have it like,

once a week that they could come in

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like, 10 to 7 or something like that.

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And they could get their shots.

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They're just an exam or whatever.

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They need now trim, whatever and

euthanasia, of course, you know, because

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they can use the euthanasia room.

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Um, so I think we've helped.

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There's, there's a lot of people

in need out here and it just breaks

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your heart because they cannot

afford to go to a regular vet.

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And I've had people come up to me with

baggies full of quarters, you know, and

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I'm like, okay, just keep the quarters.

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I can't take care of that.

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DrG: Well, and even just yesterday,

you want to talk about the lady that

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showed up yesterday with her dog?

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Di: Oh,

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Rachel: yeah.

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Yeah.

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Di: Yeah, we can.

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Rachel: So we had a woman show up

to get her dog spayed, I guess,

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neutered, neutered, um, and, uh,

she didn't have an appointment.

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She had seen that the

van was going to be here.

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And so she thought she would just come to

realize she had to make an appointment.

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And, and so, um, you were graciously able

to put the dog on the schedule and, and

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we told her how much it was going to cost.

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And she said, Oh, I have 25 dollars,

and we said, okay, we want your animal.

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Fixed and she had to get the animal

fixed in order to be able to stay in

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her apartment that the landlord had

dictated the animal had to be neutered.

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Um, and so we decided that and I

decided, hey, look, you're here.

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We can get this done for you.

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It's really important.

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You have, you can keep your

dog and stay in your housing.

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So, um, we defrayed the cost.

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Di defrayed the cost of the

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Di: tab on it.

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I mean.

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I felt that she, she was an older woman

and she was crying and I'm not going to

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let her go away without having that done.

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And that's why we have the

community care fund because these

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people want to do the right thing.

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Yeah, they just do not have the money.

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DrG: Yeah.

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And you and I mean, it's so important

human animal bond is so important,

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especially if it's an elderly

person and she doesn't have money.

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And the only thing that

she has is that dog.

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And then, you know, she's

going to face eviction.

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And sadly, there are people that choose

eviction over losing their animal.

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So, yeah, so, you know, it was, it was

a little bit of help giving her a little

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bit of money to get her dog fixed,

but potentially keeping her housed.

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Di: She was

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happy.

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DrG: Right.

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Di: And that's all that matters.

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DrG: And the appreciation that people,

you know, I, I strongly believe that

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everybody should have access to care.

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Yeah.

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And, and, you know, if they can, if

we can have them be responsible for

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it, great, but to a certain extent to

whatever they can, the most important

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is how can we keep them together?

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Di: Yeah.

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And I mean, she was very

happy to pay the 25.

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And I picked up the rest of it

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Rachel: and we had some food samples.

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Actually, we had gotten a donation of of

food that had come in a few weeks ago.

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That was actually refrigerated food.

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So we had to be used in

a certain amount of time.

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So we gave her a bunch of bags of that.

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And she picked the dog up.

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So so we, we also run 1 of the

other programs that we run as a food

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pantry and twice a month, we have

a site that we distribute it from.

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And so we get donated food from

Walmart, actually, and we pay.

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Get up every other week in our van, and

we bring it, we unload it, and then on

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the off weeks, um, we give it out on

a Saturday morning, and so volunteers

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actually come and do the unloading of

the van, and they also distribute the

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food, and, and, and we're, we always have

a huge line of people for that as well.

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Di: And the volunteers love it.

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Yeah.

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Yeah, you can't you can't tell

a volunteer we could stay home

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because they want to be there.

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I don't care if they're

just sitting around.

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They love doing that.

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Yeah, it's good program.

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Yeah.

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DrG: And do you have any, any

requirements from the people?

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Or is it as long as they show

up and they need food, you're

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going to get it talked about.

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Rachel: We talked about requirements.

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We've kind of bounced around on the

board a little bit of do you need to

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proof have a proof of income or that

you're on assistance or some sort and.

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It's a discussion we continue to

have, because sometimes we don't

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get as much food to give out.

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We try not to, we try to give it out

fairly, not give tons to one person.

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But I think all of us feel like

if people need it, they show up,

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we're going to take them at face

value and give them that food.

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Yeah.

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Yeah,

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DrG: I appreciate that because there are

people that don't qualify for assistance,

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right, for income assistance, but just

because you don't qualify on paper

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doesn't mean that you're living paycheck

to paycheck or that you're struggling.

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And it also, it also makes people feel.

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How do I say, like, pointed at to

say, show me your proof that you're

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poor, and then they have to show you

a piece of paper to show you that

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you're poor, and that makes them

feel like dirt sometimes, right?

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I

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Di: would never go to a place like that.

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That's one thing.

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I won't be involved if

we're in a Start asking, and

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Rachel: I think it's hard for

people in general to even come

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to to to a pantry and get in line

to ask for food for their pets.

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And, um, and so you just do it.

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Yeah, because

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Di: we have, and I think now that they've

seen how our volunteers are, they're

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real chipper and happy and everything.

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We have a 1 senior citizen

who actually makes beds.

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She has nothing to do.

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So she sews beds and stuff.

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So then everything will

bring big bags of them.

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We pass them out of the pantry

and everybody loves them.

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And I mean, it's sweet cause it

gives her something to do and

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it helps these other people out.

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So, I mean, it's great for the community.

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It's great for everybody.

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DrG: Yeah.

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No, and community involvement in general,

none of us ever know when we're going

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to be the ones that are struggling.

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Right.

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So it's kind of good to give back

because we never know when we're

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going to need a little bit of help.

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Di: Exactly.

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DrG: So 18 years ago, I remember I

came and met with you guys and there

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were a couple other organizations

that we met with as well.

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And I was very, very pregnant.

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I was like nine months pregnant.

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I had my child like a week later.

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We met at the, uh, I think at the college

to talk about bringing in spay and

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neuter what was that like for you guys?

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Finding somewhere someone that

was able to do spay and neuter.

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And how did that change the way that

the humane society was able to evolve?

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Di: It changed it a lot because we really

couldn't get any vets to work with us.

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I mean, you could go to one group

and they'd say, Oh, okay, we'll

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give you 10 dollars towards it.

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Well, 10 dollars ain't

covering anything for anybody.

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So we had been looking for different.

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vets that travel around and

do this because we really

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didn't know anything about it.

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And then Sally had found

out about rascal unit.

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So she contacted you and

then we talked to you.

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And I mean, we were,

that's what we wanted.

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We wanted to be able to fix these animals.

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We wanted to fix some of the animals

out at the pound at the time.

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We desperately needed it in this

area and it has helped us immensely.

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I mean, you come like 2 times a year

and even when we lost our vet the 1

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time and got sick, you came down on your

own and helped us by doing surgeries.

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And that kept us going.

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So we really need some vets and RVTs, but.

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You know, it's kind of slim pickings, so

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DrG: yeah, the veterinary shortage

is affecting everyone and shelters in

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general, and we're hoping, you know, we

have programs with students hoping that.

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We're going to encourage more

veterinary, future veterinarians to do

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community work and community service.

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And

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Di: yeah, I mean, they used

to do that like years ago.

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I could remember all the vets in the

area used to do pound the animals,

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give a day a month or something like

that, but they don't do it anymore.

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But now, you know, we

have the rascal unit.

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It has helped so much.

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I mean, I remember the 1st time you

guys came, we were at the college and.

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I think we had, like, a 1, 000, 000

people and I mean, literally a 1, 000,

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000 people and their animals showed up at

9 o'clock and that was, that was crazy.

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We were like, okay, this

ain't going to work that way.

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Um, but, I mean, we learned from

it, you know, we've evolved I will

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always remember that 1st 1 because.

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It was real hot out and

you're just wandering around.

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Oh, yeah, it'll be all right.

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It'll be all right.

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I'm having a breakdown.

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Sally's laying on the ground and

Ellen was just like, holding her head.

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Like, oh, my God, but yeah,

it really helped us a lot.

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And I think we've.

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We went 1 year.

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We didn't have you and then

because Helen couldn't handle it.

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And I, I says, I think

we need to get them back.

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I says, I will take over running it.

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And I've been doing it ever

since that and made a lot of

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mistakes, but I also learned a lot.

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So, it's been great.

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Yeah, you've helped

Jefferson County immensely.

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DrG: Well, and that's and

that's all we can do, right?

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Learn from what doesn't work and learn

from what does work and then move forward.

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Because everywhere that we go

to operates differently, right?

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What helps here is

different in other places.

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And that's why we consider cultural

competence is knowing what is working.

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You guys need and what your community

needs, which is different than all

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the other counties that we go to.

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Um, so I think that over the last 18

years, we have all evolved properly.

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Di: Yeah, I know.

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I've made a lot of mistakes.

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We've made a lot of mistakes.

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It wasn't deliberate.

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It wasn't intentional.

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It was just, we're learning and we learned

really quickly not to do it again, right?

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So, you know, we're trying and

we're doing that for the people

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and we're doing it for the animals.

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We are not doing it for

our own recognition.

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I do not like,

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Rachel: and we're certainly

not doing it for the money.

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Di: Yeah, I lost more than I make

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DrG: know.

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And I think that, it kind of starts

with, by bringing spay neuter and

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medical care, the community starts

taking, uh, an initiative to take

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care of their animals, right?

431

And then they become not just

a dog and cat that is outside.

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Now all of a sudden we're

letting the dog inside.

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And now we're worried about the vaccines

and, you know, fleas and ticks are

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not just something that dogs get.

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It's like, let's take care of it.

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So we have seen over the years when.

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People would come in and just get

them fixed and now they're asking for

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preventive care because they care, right?

439

And they and they've been educated We're

all doing a really good job and you guys

440

are doing an amazing job at Providing them

with resources and education so that they

441

can take better care of their animals.

442

Di: Yeah.

443

I mean, like I said,

we learn all the time.

444

We've had um-teen cats come in with

ringworm and this was years ago and

445

they automatically got put down.

446

Yeah, well.

447

Ringworm isn't that bad.

448

It's not fatal.

449

I mean, you can fix it.

450

DrG: Yeah.

451

Di: And for how many years we

lost so many cats because of that.

452

And now these people, you know, we tell

them, we explain to them what to do and

453

how to take care of it and don't touch.

454

And they're just amazed.

455

They're like, Oh my God, I

thought, you know, I thought

456

we'd have to put them down.

457

It's like, no, not at all.

458

Right.

459

And even if a person gets it,

it's very easy to take care of.

460

DrG: So, 1, 1, last thing that I

wanted to discuss, because 1, I mean,

461

you guys have done a lot with the

shelter and then you have a website

462

and an app and stuff and people can

get information about the animals.

463

Can you talk about that?

464

Rachel: Yes, our so our system, anytime

an animal comes in, we have an, you know,

465

give an identifier and then we basically

our system links into pet finder.

466

So we're able to put those animals

to out so people all over can see

467

them nationally, uh, and we found

that we've had a pretty wide reach.

468

Um, you know, we use Facebook

a lot to put animals out there.

469

But if people were to get on pet finder

and then and search, they're going to be

470

our animals are going to pop up from them.

471

And we're getting adoptions

from pretty far away

472

Di: people from distance,

473

Rachel: various parts of Ohio and

Pennsylvania and stuff that we'll

474

see a dog and they'll want that dog.

475

So, um, and then I think we get a lot of

people that will call, you know, go to

476

the website to look for information about

the, you know, the vet care, the clinic

477

that we have, um, foster programs or the

rescues that we put on hold shortly now,

478

but hopefully we'll pick back up again.

479

Di: Even our shirts and stuff.

480

Oh, yeah, we put that up our raffles

and we get a lot of people that, you

481

know, they just want to help the animal.

482

They don't want to win

a bouquet of flowers.

483

They just want to help the animal.

484

And I believe I know I don't believe

I know that there are a lot of other.

485

Animal groups out there that have

a little more respect for us,

486

Jefferson County than they did

before because we'll get messages.

487

You know, what do you do about this?

488

How did you guys fix that?

489

We never had that before.

490

And it's all because we put

stuff on, you know, Facebook

491

on our website and everything.

492

This is what we're doing.

493

This is what our main officers are doing.

494

And we do have a lot of other animal

groups all over the country calling us.

495

Rachel: We have, we, we have

somebody who does PR for us.

496

Um, and I think that's

been really important.

497

So not just the PR, you know, for the

humane cases that come in, obviously

498

we put a lot of focus on that, but PR

for the clinic and what we can provide

499

the community and what's going on at

the shelter and other outreach things

500

that we're doing and when we have

adoption events and things like that.

501

So that's been really helpful.

502

I think, Oh gosh, yeah.

503

Grow our community and the

more people that see it.

504

More people than, you know, comment on

things and donate, obviously, because

505

we're a completely donation driven

organization, um, and, um, and all

506

our staff, we pay through donations.

507

So.

508

Di: We get no money from very little money

from the county and we get no money from.

509

The national you know, I mean,

they have their own problems.

510

I have to take care of all our money

is fundraising and personal donations,

511

Rachel: right?

512

We've paid staff at the clinic

and here at the shelter.

513

Our humane agents are employed

by us and we pay them.

514

The board members are all volunteer.

515

Yeah.

516

And, um, and obviously

we pay our vets as well.

517

DrG: So what, what is the

website that people can get more

518

information and see all the awesome

things that you guys are doing?

519

And if they have some extra money,

send that donation your way.

520

Di: Yeah, if you would just

get on our Facebook page,

521

there is a link to the website.

522

I don't

523

Rachel: it's it's Jefferson

County Humane Society.

524

. DrG: Here we go.

525

All right.

526

So anybody that wants information

about the humane society can go to

527

Jefferson County humane society dot net.

528

So Jefferson County

humane society dot net.

529

And this is the Jefferson

County humane society.

530

It's in northeast Ohio.

531

Steubenville area.

532

So thank you so very much for being

part of this interview and for sharing

533

information because hopefully this can

be, uh, you know, give hope to smaller

534

groups that are thinking we can't do it.

535

And yeah, you can do it.

536

You have to put a lot of effort,

537

Di: but you can't do it

as small as they were.

538

Yes, they can do it.

539

DrG: Fantastic.

540

Excellent.

541

Well, thank you so much for sharing

and for everybody listening.

542

Thanks for listening and

thank you for caring.