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The Own Brand Retail Revolution in British Supermarkets
Bonus Episode28th April 2026 • Retail Reckoning - Retail Stories from Retail Frontlines • Clare Bailey (Retail Champion)
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In this bonus episode, Clare Bailey joins BBC Merseyside to discuss the shifting grocery shopping habits in the UK. Once considered second-rate or even a little embarrassing, own label groceries now account for 52% of all items in our baskets — a dramatic change driven by rising costs, wider choice, and a new sense of pride in savvy shopping.

Transcripts

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Do you choose supermarket owned brands over labels now? I think

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the stigma. There was a stigma a few years ago, wasn't there? You know, going

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to these cheaper supermarkets. Some people would take branded shopping

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bags or carrier bags into these, you know, cheaper

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supermarkets and walk out with them. So you didn't want to be seen.

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How the worm has turned. Maybe you've been buying own brands since the

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original grocer on the corner. But for the first time,

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52% of all grocery items are now

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own brands. So that's a big shift. Well, it's got to be.

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It's got to be cost, isn't it? Why? Price higher food cost. Also more

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choice now with premium own label options.

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So has our love for the household brand name gone

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for good? Well, maybe not quite but some of the big name brands have been.

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They've been looking at this and going, we need to bring our prices down here.

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They've been cutting their prices by using offers or promotions, this

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price matching thing as well. BBC breakfast pizza. Roddick has been out for

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his little shop and he's brought this back. Posh biscuit, Brown

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biscuit. What are you going for? I'd probably go for the Tesco one.

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The own brand one. How come? It's cheaper. I can't tell the

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difference. Are you own brand person or a branded products?

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Both had their own brand but their mad go

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probably posh. How come? I don't know.

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I just. I don't know. What was the price? The.

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I'd go for the posh ones probably but I'm sure the cheap ones are just

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as tasty. Yeah. Depends. He's coming around. Yeah, it

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does the posh ones. Buns? Yeah. Vitti's

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digestive. Even though they're so much more expensive.

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Yes. How come? I just like the taste. I've

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tried the others and I don't like the taste. The cheap version.

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All day. All day? Yeah. You know, because I like Maltese.

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Yeah. How come? What about beans?

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Do you know with Heinz, they're all the same. Tesco beans are

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exactly the same as Heinz. Yeah. It's just in a different tin.

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You reckon you wouldn't be able. No, I can't tell the difference, I'm a chef.

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So you'd go cheap? Yeah, I'd go cheap, yeah. Most probably branded.

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How come? Just because you know what you're getting. Really? Yeah. We'll go for

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home branding certain products because it's cheaper and it's. I've

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got three kids so it's more cost effective for the three kids as well. Then

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there's certain things I bought, John, I can't

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tell the difference and I'm a chef, that fella said. So we're asking you today,

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what is the product that you will not compromise on? Or maybe you've

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changed your brand habits due to cost. Like that fell at the end. He' got

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three kids trying to feed them. We're joined now by retail champion Claire

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Bailey, leading UK retail expert consultant, a media

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commentator with over 30 years of experience. So maybe seen

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it all before, heard it all before. Nice to, to have you with us,

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Claire. Are we shelving bigger brands now for the

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supermarket owned brands? Or as a nation do we, do

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we still have those things that we just will not compromise on?

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I think as you've heard from the little snippets there, there's a

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mixed bag. But from my point of view, having worked in retail

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supply chains for grocery, I know for a fact that the own

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brands are made in the same factories a lot of the time as the

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branded. They just have a slightly different recipe, they strip out

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a little bit of cost, they can buy so much on

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mass that they can bring the prices down and it's

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more or less the same. So unless you are

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particularly picky about your beans or your mayonnaise,

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you're more or less buying the same thing. Do you know what? I kind of

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suspected that because you can't have a Branston beans factory, a

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Heinz beans factory, a Cross and Blackwell beans factory, there

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wouldn't be enough land. So they're all made in the same place with a little

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bit of a tweak and a different label. I kind of suspected that often

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that's the case. Yeah, so I mean it's not the case universally.

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Yeah, of course, because obviously some of the higher end brands have

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their very specific factories and are very particular

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about what they put in their recipes. But the reality is

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when we're buying own brand, we are getting a better deal,

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probably because the supermarket buying power is so much higher

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and the more people buy the own brand, the

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less the price will be. Because the reality is the

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more volume that goes through one particular own branded

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item, whether it be the economy or the premium within the

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supermarket, the better the value the supermarket will be able to

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negotiate with its supplier. I mean, advertising is, is

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massive here, isn't it? Because, I mean, a really good example

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and, and this is, this is one of the big

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examples that people always use. It's the power of the brand, it's getting into people's

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minds. Beans means Heinz. Three little words Yeah, I knew you were going to say

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that. Exactly. Well, exactly. And it's a cliche, but cliches are true. And

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that is the one that they always, they always talk about when you're on courses

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for this, that and the other you've hear the time. Simplicity is genius. If you

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tell people enough times, they will believe it.

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Yeah. But the thing is they go to the shelf and they see the product,

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that's the branded product and then they see the price of even the

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premium supermarket branded product and think, oh

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yeah, I mean, still beans that might have driven them to

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the shelf, but then they look at it and go, you know what, I'll give

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them a try. And then you realize it's practically the same thing. So I

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think that's why so many people have moved away. And also there

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was a couple of people on you sound bites there that talked about trust,

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you know, what you're going to get and everything else. And I, I get that

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because if you have a particular passion for a tomato

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ketchup or a mayonnaise, and I'm not going to name them, but you know who

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I mean, then you will probably go to those and

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without default is to buy those.

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However you try the supermarket branded one, just as a try,

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you might discover it's practically the same. Well, that's what we've found

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from, you know, talking to some of our colleagues as well,

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talking about, you know, brands and being similar, but changing the recipe

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slightly. Can you tell us if there's a branded salted butter

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or an unbranded one? Is there actually much difference? It's

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butter and it's salt, but it's just in a different wrapper.

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But it comes a trust thing. They think, I know that, I love that one

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and I don't want to deviate from it because I know that that's reliable. So

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there is an element of loyalty and trust towards brands. But the other

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thing is the price consideration and the fact that over the last years

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people have become a lot more willing to shop with discounters.

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You were saying about the carrier bags and so on. Well, it used to

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be a snobby thing, it isn't anymore. It's actually

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positively beneficial to be thrifty. So it also

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means that if you had a middle market price range, if you

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trade down to get something more or less the same, you can then treat

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yourself to something a little bit nicer from maybe the local butcher. So

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people are mixing it up a bit more. The very discount stores and

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some of the higher end stores doing really well, the people in the middle, not

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so much. It's interesting you say that there was a stigma

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a few years ago, and I saw this with my kids now, they're in the

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mid-20s now, so buying their own thing. So they go to.

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They're looking at the money they've got in their pocket. But when they were kids,

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they wouldn't come in. We drive into the. I don't know, Lidl or

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Netto, and that was around. And they'd sit in the car in case some of

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their friends from school saw us shopping in these. These

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supermarkets. And we couldn't believe it, you know. But now that I think

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that's gone now, well, it's normal. And proof's in the

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pudding, because a lot of the big players, they'll price match with the little players

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or the not so little players now. And that says a lot, I think, doesn't

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it? And the other thing that you get with some of the discounters is you

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don't get such an overwhelming amount of choice. So everybody

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tends to work in retail on a good, better, best principle. So you have

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an economy product that's good, and then there's a better and a best,

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which will be the premium one. But if you only offer three items

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within a choice, instead of 23, which you get

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in the big supermarket kits, it's a lot less overwhelming. It's easier to

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shop. All right, listen, Claire, thank you very much indeed. Really appreciate your

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time. Thank you. When's your next big shop, and will you be mixing and matching?

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I. I go to about three different shops, I'm not gonna lie. Okay.

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