In this bonus episode, Clare Bailey joins BBC Merseyside to discuss the shifting grocery shopping habits in the UK. Once considered second-rate or even a little embarrassing, own label groceries now account for 52% of all items in our baskets — a dramatic change driven by rising costs, wider choice, and a new sense of pride in savvy shopping.
Do you choose supermarket owned brands over labels now? I think
Speaker:the stigma. There was a stigma a few years ago, wasn't there? You know, going
Speaker:to these cheaper supermarkets. Some people would take branded shopping
Speaker:bags or carrier bags into these, you know, cheaper
Speaker:supermarkets and walk out with them. So you didn't want to be seen.
Speaker:How the worm has turned. Maybe you've been buying own brands since the
Speaker:original grocer on the corner. But for the first time,
Speaker:52% of all grocery items are now
Speaker:own brands. So that's a big shift. Well, it's got to be.
Speaker:It's got to be cost, isn't it? Why? Price higher food cost. Also more
Speaker:choice now with premium own label options.
Speaker:So has our love for the household brand name gone
Speaker:for good? Well, maybe not quite but some of the big name brands have been.
Speaker:They've been looking at this and going, we need to bring our prices down here.
Speaker:They've been cutting their prices by using offers or promotions, this
Speaker:price matching thing as well. BBC breakfast pizza. Roddick has been out for
Speaker:his little shop and he's brought this back. Posh biscuit, Brown
Speaker:biscuit. What are you going for? I'd probably go for the Tesco one.
Speaker:The own brand one. How come? It's cheaper. I can't tell the
Speaker:difference. Are you own brand person or a branded products?
Speaker:Both had their own brand but their mad go
Speaker:probably posh. How come? I don't know.
Speaker:I just. I don't know. What was the price? The.
Speaker:I'd go for the posh ones probably but I'm sure the cheap ones are just
Speaker:as tasty. Yeah. Depends. He's coming around. Yeah, it
Speaker:does the posh ones. Buns? Yeah. Vitti's
Speaker:digestive. Even though they're so much more expensive.
Speaker:Yes. How come? I just like the taste. I've
Speaker:tried the others and I don't like the taste. The cheap version.
Speaker:All day. All day? Yeah. You know, because I like Maltese.
Speaker:Yeah. How come? What about beans?
Speaker:Do you know with Heinz, they're all the same. Tesco beans are
Speaker:exactly the same as Heinz. Yeah. It's just in a different tin.
Speaker:You reckon you wouldn't be able. No, I can't tell the difference, I'm a chef.
Speaker:So you'd go cheap? Yeah, I'd go cheap, yeah. Most probably branded.
Speaker:How come? Just because you know what you're getting. Really? Yeah. We'll go for
Speaker:home branding certain products because it's cheaper and it's. I've
Speaker:got three kids so it's more cost effective for the three kids as well. Then
Speaker:there's certain things I bought, John, I can't
Speaker:tell the difference and I'm a chef, that fella said. So we're asking you today,
Speaker:what is the product that you will not compromise on? Or maybe you've
Speaker:changed your brand habits due to cost. Like that fell at the end. He' got
Speaker:three kids trying to feed them. We're joined now by retail champion Claire
Speaker:Bailey, leading UK retail expert consultant, a media
Speaker:commentator with over 30 years of experience. So maybe seen
Speaker:it all before, heard it all before. Nice to, to have you with us,
Speaker:Claire. Are we shelving bigger brands now for the
Speaker:supermarket owned brands? Or as a nation do we, do
Speaker:we still have those things that we just will not compromise on?
Speaker:I think as you've heard from the little snippets there, there's a
Speaker:mixed bag. But from my point of view, having worked in retail
Speaker:supply chains for grocery, I know for a fact that the own
Speaker:brands are made in the same factories a lot of the time as the
Speaker:branded. They just have a slightly different recipe, they strip out
Speaker:a little bit of cost, they can buy so much on
Speaker:mass that they can bring the prices down and it's
Speaker:more or less the same. So unless you are
Speaker:particularly picky about your beans or your mayonnaise,
Speaker:you're more or less buying the same thing. Do you know what? I kind of
Speaker:suspected that because you can't have a Branston beans factory, a
Speaker:Heinz beans factory, a Cross and Blackwell beans factory, there
Speaker:wouldn't be enough land. So they're all made in the same place with a little
Speaker:bit of a tweak and a different label. I kind of suspected that often
Speaker:that's the case. Yeah, so I mean it's not the case universally.
Speaker:Yeah, of course, because obviously some of the higher end brands have
Speaker:their very specific factories and are very particular
Speaker:about what they put in their recipes. But the reality is
Speaker:when we're buying own brand, we are getting a better deal,
Speaker:probably because the supermarket buying power is so much higher
Speaker:and the more people buy the own brand, the
Speaker:less the price will be. Because the reality is the
Speaker:more volume that goes through one particular own branded
Speaker:item, whether it be the economy or the premium within the
Speaker:supermarket, the better the value the supermarket will be able to
Speaker:negotiate with its supplier. I mean, advertising is, is
Speaker:massive here, isn't it? Because, I mean, a really good example
Speaker:and, and this is, this is one of the big
Speaker:examples that people always use. It's the power of the brand, it's getting into people's
Speaker:minds. Beans means Heinz. Three little words Yeah, I knew you were going to say
Speaker:that. Exactly. Well, exactly. And it's a cliche, but cliches are true. And
Speaker:that is the one that they always, they always talk about when you're on courses
Speaker:for this, that and the other you've hear the time. Simplicity is genius. If you
Speaker:tell people enough times, they will believe it.
Speaker:Yeah. But the thing is they go to the shelf and they see the product,
Speaker:that's the branded product and then they see the price of even the
Speaker:premium supermarket branded product and think, oh
Speaker:yeah, I mean, still beans that might have driven them to
Speaker:the shelf, but then they look at it and go, you know what, I'll give
Speaker:them a try. And then you realize it's practically the same thing. So I
Speaker:think that's why so many people have moved away. And also there
Speaker:was a couple of people on you sound bites there that talked about trust,
Speaker:you know, what you're going to get and everything else. And I, I get that
Speaker:because if you have a particular passion for a tomato
Speaker:ketchup or a mayonnaise, and I'm not going to name them, but you know who
Speaker:I mean, then you will probably go to those and
Speaker:without default is to buy those.
Speaker:However you try the supermarket branded one, just as a try,
Speaker:you might discover it's practically the same. Well, that's what we've found
Speaker:from, you know, talking to some of our colleagues as well,
Speaker:talking about, you know, brands and being similar, but changing the recipe
Speaker:slightly. Can you tell us if there's a branded salted butter
Speaker:or an unbranded one? Is there actually much difference? It's
Speaker:butter and it's salt, but it's just in a different wrapper.
Speaker:But it comes a trust thing. They think, I know that, I love that one
Speaker:and I don't want to deviate from it because I know that that's reliable. So
Speaker:there is an element of loyalty and trust towards brands. But the other
Speaker:thing is the price consideration and the fact that over the last years
Speaker:people have become a lot more willing to shop with discounters.
Speaker:You were saying about the carrier bags and so on. Well, it used to
Speaker:be a snobby thing, it isn't anymore. It's actually
Speaker:positively beneficial to be thrifty. So it also
Speaker:means that if you had a middle market price range, if you
Speaker:trade down to get something more or less the same, you can then treat
Speaker:yourself to something a little bit nicer from maybe the local butcher. So
Speaker:people are mixing it up a bit more. The very discount stores and
Speaker:some of the higher end stores doing really well, the people in the middle, not
Speaker:so much. It's interesting you say that there was a stigma
Speaker:a few years ago, and I saw this with my kids now, they're in the
Speaker:mid-20s now, so buying their own thing. So they go to.
Speaker:They're looking at the money they've got in their pocket. But when they were kids,
Speaker:they wouldn't come in. We drive into the. I don't know, Lidl or
Speaker:Netto, and that was around. And they'd sit in the car in case some of
Speaker:their friends from school saw us shopping in these. These
Speaker:supermarkets. And we couldn't believe it, you know. But now that I think
Speaker:that's gone now, well, it's normal. And proof's in the
Speaker:pudding, because a lot of the big players, they'll price match with the little players
Speaker:or the not so little players now. And that says a lot, I think, doesn't
Speaker:it? And the other thing that you get with some of the discounters is you
Speaker:don't get such an overwhelming amount of choice. So everybody
Speaker:tends to work in retail on a good, better, best principle. So you have
Speaker:an economy product that's good, and then there's a better and a best,
Speaker:which will be the premium one. But if you only offer three items
Speaker:within a choice, instead of 23, which you get
Speaker:in the big supermarket kits, it's a lot less overwhelming. It's easier to
Speaker:shop. All right, listen, Claire, thank you very much indeed. Really appreciate your
Speaker:time. Thank you. When's your next big shop, and will you be mixing and matching?
Speaker:I. I go to about three different shops, I'm not gonna lie. Okay.