Terry Tucker has been an NCAA Division I college basketball player, a Citadel cadet, a marketing executive, a hospital administrator, an undercover narcotics investigator, a SWAT Team Hostage Negotiator, a high school basketball coach, a business owner, a motivational speaker, an author, and most recently, a cancer warrior.
He is the author of, Sustainable Excellence, Ten Principles To Living Your Uncommon and Extraordinary Life. Terry and his wife have lived all over the United States and currently reside in Colorado with their daughter and Wheaten Terrier, Maggie. In 2019, Terry started the website, Motivational Check to help others find and lead their uncommon and extraordinary lives.
The right habits puts you in control of your health,
Unknown:relationships, mindset, and more. But most people lack the
Unknown:tools to stick with those habits long enough to see results that
Unknown:is about to change. Welcome to the unshakable habits podcast
Unknown:with your host, habit change specialist and speaker Stephen
Unknown:Box. Join us each week as experts share their stories,
Unknown:experiences and insights and give you the tools to build
Unknown:unshakable habits so you can live life on your terms. It's
Unknown:time to take your habits from unsustainable to unshakable.
Stephen Box:Welcome to the unshakable habits Podcast. I am
Stephen Box:your host, Stephen Box, and I am joined today by Terry Tucker,
Stephen Box:Terry. Thanks for joining me, man.
Terry Tucker:Thanks, Steven. I'm looking forward to talking
Terry Tucker:to you today.
Stephen Box:Absolutely. Terry is the founder of motivational
Stephen Box:check. And he's also also the author of sustainable
Stephen Box:excellence. So we're gonna be hearing a lot about his story
Stephen Box:today. But before we jump into your story, Terry, I do want to
Stephen Box:remind the audience about the unshakable framework that we
Stephen Box:want to view the stories through. And the reason we have
Stephen Box:this framework is, I want people to be able to take your story.
Stephen Box:And I want them to be able to apply the lessons that you've
Stephen Box:learned to their own life, so they can create unshakable
Stephen Box:habits for themselves. So step one of the framework is you need
Stephen Box:to have a vision, that's different than a goal. A goal is
Stephen Box:something very specific. A vision isn't quite as specific.
Stephen Box:But it literally outlines what you want life to look like in
Stephen Box:the future, it helps you see what future you is going to look
Stephen Box:like. In order to achieve that vision, you're going to have to
Stephen Box:develop some skills, or you're going to have to tap into some
Stephen Box:skills that you already have that you may not be using. And
Stephen Box:then finally, in order to develop those skills, you're
Stephen Box:going to need to take some regular action, if you actually
Stephen Box:want to develop those. So as you're listening to Terry story
Stephen Box:today, look for those moments where he had that vision, look
Stephen Box:for the skills he had to utilize or attain and look at the
Stephen Box:actions he had to take with consistency in order to maintain
Stephen Box:or build those skills. So Terry, you have lived quite the
Stephen Box:exciting life. So tell me a little bit about about your
Stephen Box:past.
Terry Tucker:Yeah, one of these days, I'm going to figure out
Terry Tucker:what I'm gonna do when I grow up. So I was born and raised in
Terry Tucker:Chicago, I am the oldest of three boys. You cannot tell this
Terry Tucker:from my voice, but I'm six foot eight inches tall, and played
Terry Tucker:college basketball at the Citadel in Charleston, South
Terry Tucker:Carolina. Despite having three knee surgeries in high school. I
Terry Tucker:also have a brother who's six foot seven that was a pitcher
Terry Tucker:for Notre Dame. And then my middle brother was six foot six
Terry Tucker:and was drafted by the Cleveland Cavaliers and the National
Terry Tucker:Basketball Association. So sports or athletics. Growing up
Terry Tucker:was really kind of the focus the focal point of our family. After
Terry Tucker:I graduated from the synodal, I moved home to find a job. I was
Terry Tucker:the first person in my family to graduate from college and I was
Terry Tucker:kind of all set to make my mark on the world with my newly
Terry Tucker:obtained Business Administration degree. Fortunately, I was able
Terry Tucker:to find that first job in the corporate headquarters of
Terry Tucker:Wendy's International, the hamburger chain, but
Terry Tucker:unfortunately, I ended up living with my parents for the next
Terry Tucker:three and a half years as I helped my mom care for my father
Terry Tucker:and my grandmother who were both dying of different forms of
Terry Tucker:cancer. In my professional career, as I mentioned, I was a
Terry Tucker:marketing executive. I was a hospital administrator. I was a
Terry Tucker:customer service manager. I was a police officer. And while I
Terry Tucker:was the police officer, I worked undercover narcotics and I was a
Terry Tucker:SWAT team hostage negotiator. Then I was a school su school
Terry Tucker:security consultant, a high school basketball coach, a
Terry Tucker:motivational speaker. Last year I became an author. And then for
Terry Tucker:the last nine years or so I've been a cancer warrior. And then
Terry Tucker:finally, for the last 27 years, my wife and I have been married
Terry Tucker:and we have one child, a daughter is a graduate of the
Terry Tucker:United States Air Force Academy, and is an officer in the newly
Terry Tucker:created United States space force. So that's kind of me in a
Terry Tucker:nutshell.
Stephen Box:Nice. that's a that's a lot of things going on
Stephen Box:right there. And one thing that I don't know how many people
Stephen Box:might have caught it, because actually the first time you use
Stephen Box:the term for me, I actually missed what you meant by it, you
Stephen Box:said that you're a cancer warrior. And I've just kind of
Stephen Box:assumed that that meant that you had it, that you beat cancer.
Stephen Box:But you corrected me and said, No, I actually still have
Stephen Box:cancer. And really, that's what you wanted to come onto the show
Stephen Box:today to talk to people about is because you've been dealing with
Stephen Box:this diagnosis for the last eight years, yet, you have made
Stephen Box:a decision that you're going to wake up and you're going to have
Stephen Box:a positive attitude and a positive outlook on life,
Stephen Box:because you have the ability to make that choice. I think a lot
Stephen Box:of people might kind of be like, wow, how do you how do you do
Stephen Box:that? Like, how do you take news like that and make that
Stephen Box:decision?
Terry Tucker:Yeah, that's, you know, that's sort of the million
Terry Tucker:dollar question. And I guess it would help if I kind of, sort of
Terry Tucker:laid out the the progression of my cancer. I'll do this real
Terry Tucker:briefly. 2012, I was diagnosed with this rare form of melanoma
Terry Tucker:that appeared on the bottom of my left foot, I have actually a
Terry Tucker:callus break open right below my third toe. But at the time, I
Terry Tucker:was a girls high school basketball coach. So I was on my
Terry Tucker:feet a lot and didn't give it a lot of thought. So when that
Terry Tucker:didn't heal, I went to a podiatrist, friend of mine, a
Terry Tucker:foot doctor. And you know, he did that, let's put some pads in
Terry Tucker:your shoes and that stuff. And when that didn't work, he took
Terry Tucker:an X ray and said, You know, I think you've got a system here.
Terry Tucker:And I can cut it out. And he did, and he cut it out. And he
Terry Tucker:sent it off to pathology. Two weeks later, I get the call from
Terry Tucker:him. And as I said, he'd been a friend of mine. And the more
Terry Tucker:difficulty he was having, telling me what was going on,
Terry Tucker:obviously, the more frightened I was becoming until he just kind
Terry Tucker:of laid it out. And he said, Terry, I've been a practicing
Terry Tucker:physician for 25 years, and I have never seen this form of
Terry Tucker:cancer, you have this very rare form of melanoma that appears on
Terry Tucker:the bottom of the feet or the palms of the hands, I would
Terry Tucker:suggest you go to MD Anderson was probably one of the best
Terry Tucker:cancer hospitals. It certainly in the United States, if not the
Terry Tucker:world and be treated. And so I did. So I had a surgery to
Terry Tucker:remove the tumor in the bottom of my foot and all my lymph
Terry Tucker:nodes removed in my left groin. And then after that, once I
Terry Tucker:healed I was put on a drug called interferon, which
Terry Tucker:basically gave me severe flu like symptoms for two to three
Terry Tucker:days every week after each injection of the drug. And I
Terry Tucker:took that drug for almost five years. So imagine having the flu
Terry Tucker:every week for five years. And then once the drug was stopped
Terry Tucker:2017, the disease came back 2018, my left foot was
Terry Tucker:amputated. Disease came back again in 2019. Where and I had I
Terry Tucker:had to have two surgeries to remove it from my shin. And then
Terry Tucker:last year, an undiagnosed tumor in my ankle grew large enough
Terry Tucker:that it broke my my shin bone, my tibia, and I had to have my
Terry Tucker:left leg amputated right in the middle of the pandemic. It was
Terry Tucker:actually last April. And it was also discovered that I had
Terry Tucker:tumors in both of my lungs. So that's kind of been my
Terry Tucker:progression through cancer, there's really never been a
Terry Tucker:break. You know, it's just one thing after another that I've
Terry Tucker:had to deal with, but but as you said, it's my choice to be
Terry Tucker:positive and to keep moving forward.
Stephen Box:Yeah, one thing that strikes me, I was doing an
Stephen Box:interview with somebody else the other day. And they were saying
Stephen Box:how, when we look at our attitude, when we look at things
Stephen Box:that we decide upon, it's not just a matter of a surface level
Stephen Box:decision, right? It's not just surface level, I'm going to be
Stephen Box:happy. That's it. It has to be something you truly believe like
Stephen Box:your subconscious has to believe that you can be happy. Your
Stephen Box:subconscious has to believe that you deserve to be happy, if
Stephen Box:you're going to truly be happy. And I think when we look at a
Stephen Box:lot of the things that you've been doing in your life, you
Stephen Box:know, mean, playing college sports is a lot of pressure. You
Stephen Box:know, being a hostage negotiator that's a lot of pressure. Being
Stephen Box:undercover. I'm sure that's I've never been undercover, but I
Stephen Box:imagine that a lot of pressure to be under. And so you've had
Stephen Box:this all these experiences that have really prepared you for
Stephen Box:this because you've learned how to choose your attitude over
Stephen Box:time you really learned on a subconscious level how to
Stephen Box:control those emotions and be and be comfortable with it. And
Stephen Box:I point that out because I think people, a lot of times, they get
Stephen Box:caught up in this idea of it's a surface level happiness, right
Stephen Box:of Oh, if I just tell myself, I'm going to be happy, then I'm
Stephen Box:gonna be happy. And anybody who's been listening to you, for
Stephen Box:the last 10 minutes or so here knows gets by the sound of your
Stephen Box:voice, you're not somebody who's just faking it, like you really
Stephen Box:like in your soul, believe that you have this choice to be
Stephen Box:happy, and you choose it and you do it because we can feel your
Stephen Box:enthusiasm, your energy, it just it comes through. You know,
Stephen Box:we're not, we're not in the same state here even and but I can
Stephen Box:just feel your energy coming through the screen.
Terry Tucker:Yeah, I mean, everybody's going to have pain
Terry Tucker:in their life. And it doesn't have to be as you know, severe
Terry Tucker:as mine is as dealing with probably a terminal cancer. I
Terry Tucker:mean, it could be, you know, you flunked a test at school today,
Terry Tucker:or you broke up with your boyfriend or your girlfriend, or
Terry Tucker:you had a fender bender on the way to work, or whatever it is,
Terry Tucker:we're all going to experience pain, so to speak in our lives.
Terry Tucker:Yeah, suffering. On the other hand, that's optional. Pain is
Terry Tucker:inevitable. Suffering is optional, you can choose to sit
Terry Tucker:in that ugliness and that muck in that garbage. Or you can turn
Terry Tucker:or you can choose to use that to make you a stronger and more
Terry Tucker:determined individual. And, and I don't want your on your
Terry Tucker:audience to sit here and think that you know, that I've got an
Terry Tucker:S on my chest, and I wear a cape. I don't, I have bad days,
Terry Tucker:I had days where I cry, I have days, you know, where I'm just
Terry Tucker:depleted mentally, physically and emotionally. I have all
Terry Tucker:those days. I just choose not to stay there for very long. I
Terry Tucker:choose to use all that garbage to make me stronger, to make me
Terry Tucker:tougher to make me more determined, and to move forward.
Terry Tucker:So So don't think that, you know, I've got the market
Terry Tucker:cornered on any of this stuff. I don't I'm just like, every other
Terry Tucker:human being out there. I there's nothing that makes me. I mean,
Terry Tucker:I've certainly had some things in my life that if that have
Terry Tucker:toughened me and things like that, but yeah, I don't want
Terry Tucker:anybody to think that Oh, yeah, you can do this. There's no way
Terry Tucker:I could do it. You absolutely can do this.
Stephen Box:Yep. Yeah. And I love that's one of the things
Stephen Box:when I talked to you before that I've loved about your story is
Stephen Box:the fact that you're not trying to put yourself out there. It's
Stephen Box:like, Oh, look at me, I'm this like, amazing person that I'm
Stephen Box:dealing with this. And, you know, I'm still happy, you know,
Stephen Box:you're not taking this like, hey, if I can be happy, why
Stephen Box:can't you kind of attitude, you're taking more of a, hey,
Stephen Box:look, even with what I have going on, I'm able to be happy.
Stephen Box:And I know you can be happy to no matter what's going on in
Stephen Box:your life. And I just I love that message. Because so often
Stephen Box:we get into this comparison game with other people right?
Terry Tucker:Now, we do and and that's, I mean, especially for
Terry Tucker:young people, you know, you, you know, well, I want to be like
Terry Tucker:hammer I want you know, and I think that's kind of where that
Terry Tucker:whole the whole bullying thing comes is. But you know,
Terry Tucker:especially with kids in school, it's like, you know, oh, Johnny
Terry Tucker:said, you know, my ears are big. Well, I got news for you. When I
Terry Tucker:was 1313 years old, I was six foot five, I had a size 14 shoe,
Terry Tucker:skinny foot, and my ears were the size of Dumbo my head had
Terry Tucker:not caught up with my ears. But whatever people said about my
Terry Tucker:only hurt if I own that, if I took that inside and said, Yeah,
Terry Tucker:I really care with the care less what those people think. I mean,
Terry Tucker:at the end of your life, I can be judged by what anybody else
Terry Tucker:says or thinks or does, you're going to be judged by what you
Terry Tucker:say what you think and what you do in your life. So the heck
Terry Tucker:with everybody and I'm not telling you to, you know, you
Terry Tucker:should never get involved with people. But what I'm saying is,
Terry Tucker:is that when people come at you with all this negative garbage,
Terry Tucker:just let it hit you and bounce off because the only way that
Terry Tucker:works is if you own it and internalize it. If you just let
Terry Tucker:it go, then you keep moving forward and and they're going to
Terry Tucker:be left in your dust. Yep.
Stephen Box:Yeah, it's one of those things where if you allow
Stephen Box:those things to soak in, and you believe things about them,
Stephen Box:that's that's when you're going to limit yourself. You have to
Stephen Box:believe in yourself deep down. And here's the thing when people
Stephen Box:pick on you and I got picked on when I was little I was I was
Stephen Box:always super short. I had the opposite promise you I was a
Stephen Box:super short kid. And so you know people were like, Look, he's
Stephen Box:like four foot tall just pick on him. I hit my growth spurt in
Stephen Box:the summer between ninth and 10th grade and I still only got
Stephen Box:257 and that was like a five inch Grossberg over the summer
Stephen Box:and I still I'm still waiting on my second Grossberg nice. I'm 42
Stephen Box:I'm
Terry Tucker:close with everything right?
Stephen Box:Yeah, I'm 42. I'm running out of time, but I'm
Stephen Box:holding out hope here. So, you know, it's funny because I could
Stephen Box:have listened to everything that people said about me. And
Stephen Box:there's some things that and looking back in my life I did,
Stephen Box:you know, I played sports a lot when I was younger, but I never
Stephen Box:applied myself enough to possibly go play collegiate
Stephen Box:sports, or to one day make it to the NBA or the NFL. Why? Because
Stephen Box:I believed that a five foot seven kid couldn't possibly do
Stephen Box:those things. Because outside of us, but well, who else? They
Stephen Box:were short wasn't doing anything like that. But you look at the
Stephen Box:NFL. Now, there's tons of these little slot wide receivers are
Stephen Box:like 5758. Like, that could have been me, I could have been one
Stephen Box:of the early ones if I had only listened to myself instead of
Stephen Box:other people. And so I can relate to that message that
Stephen Box:you're sending there. Because the only thing that stopped me
Stephen Box:it wasn't what those people said, is what I did with it.
Stephen Box:Now, who knows, maybe I really wasn't good enough to make it.
Stephen Box:But that doesn't. That's not the point. The point is, I had never
Stephen Box:really would know, because I didn't take the chance.
Terry Tucker:Right. Right. And you know, and it's funny,
Terry Tucker:because when you were saying that I was thinking back to sort
Terry Tucker:of my my childhood and, and yes, I played college basketball, and
Terry Tucker:yes, I was a law enforcement, things like that. But for me it
Terry Tucker:it really started even before that, and I think I mentioned
Terry Tucker:this, I had three knee surgeries in high school. And my first
Terry Tucker:two, were before arthroscopic surgery was available. So I have
Terry Tucker:the large zipper scar kind of on the outside of my knee. And, and
Terry Tucker:after my second surgery, my doctor who was the team doctor
Terry Tucker:for DePaul University, a great guy, he said, Terry, I think
Terry Tucker:your basketball playing days are over because he removed 25
Terry Tucker:pieces of my bone, some of them his largest pieces of rice. And
Terry Tucker:he was like, I don't think basketball, you know, you may
Terry Tucker:not want normally again. But I was like, you know, wait a
Terry Tucker:minute. Now, again, I was probably 15 years old. And the
Terry Tucker:only success I had in life up to that point had been basketball.
Terry Tucker:So I wasn't willing to give that up. But that's also the first
Terry Tucker:time where I realize, and I have these four truths. And we'll
Terry Tucker:probably get into them both. But the first one is, you need to
Terry Tucker:control your mind or your mind will control you. And that's the
Terry Tucker:first time that I remember my mind or my brain kind of saying,
Terry Tucker:you know, hey, Terry, you know, you've had these surgeries, yay,
Terry Tucker:probably a step slower. And college coaches probably aren't
Terry Tucker:going to recruit you. But I had to change that narrative. I had
Terry Tucker:to say, you know, no, I'm still playing at an elite level. And I
Terry Tucker:still have coaches that are calling me and they're sending
Terry Tucker:me you know, mail and things like that. So no, that's not
Terry Tucker:true. I'm not going to listen to that garbage, I'm going to
Terry Tucker:change that narrative to something positive. No, you
Terry Tucker:still are playing an elite level, coaches are still
Terry Tucker:recruiting you. So it's what you put in there, or it's what you
Terry Tucker:allow to be put in there. And your brain does not like you
Terry Tucker:know, we all know this, our brains are hard wired to avoid
Terry Tucker:pain and discomfort and to seek pleasure. So to the brain, the
Terry Tucker:status quo is good. You start messing with the status quo.
Terry Tucker:That's when your brain starts putting in all this garbage
Terry Tucker:about No, don't do that. No, don't do that. No, don't do
Terry Tucker:that. And I've always tell young people specially if you've got a
Terry Tucker:passion in your heart for something that you want to do,
Terry Tucker:but it scares you. Go ahead and do it. Because at the end of
Terry Tucker:your life, the things you're going to regret are not going to
Terry Tucker:be the things that you did, they're going to be the things
Terry Tucker:that you didn't do. And at the end of your life, it's too late
Terry Tucker:to go back and do those things.
Stephen Box:Yep. You know, it's interesting, because you talked
Stephen Box:about the brain loves the status quo, right. And I, I want to
Stephen Box:maybe dive into that a little bit, because this is something I
Stephen Box:think a lot of people don't know. Your brain basically has
Stephen Box:one job is to keep you alive. Your brain does not care about
Stephen Box:optimal performance. Your brain does not care about six pack
Stephen Box:abs. Your brain does not care about you wanting to take
Stephen Box:vacation, your vacation, or your brain only knows survival. And
Stephen Box:the easiest way for your brain to ensure survival is when
Stephen Box:things are predictable, because then your brain knows how to
Stephen Box:deal with them. unpredictability is not your friend when it comes
Stephen Box:to survival. But the thing is, our brain takes any
Stephen Box:unpredictability as a sign of danger, whether it is or not.
Stephen Box:Which is why those Come up, which is why those fears start
Stephen Box:to come up. Because it's literally our brain trying to
Stephen Box:keep us alive. We have to override that irrational brain
Stephen Box:with our logical brain and say, No, this is okay. This is a good
Stephen Box:discomfort to have. I'm okay here, I'm not doing something
Stephen Box:that's going to go and get me killed. Only when you can
Stephen Box:consciously become aware that that's happening. Can you do
Stephen Box:anything about it?
Terry Tucker:You know, and I learned that so kind of hit me
Terry Tucker:right in the face when I was a hostage negotiator because I
Terry Tucker:always, when people asked me what that was, like, I try to
Terry Tucker:describe it as it was, it was like being on a teeter totter or
Terry Tucker:a seesaw, whatever you call it at the park. And when we started
Terry Tucker:negotiating with somebody, the way that worked is their, their
Terry Tucker:emotional side was way up in the air, and their rational side was
Terry Tucker:down on the ground. So what we needed to do is to at least get
Terry Tucker:that teeter totter or that seesaw to equilibrium. And we
Terry Tucker:did that through open ended questions, letting them burn off
Terry Tucker:a lot of that emotional energy. So that hopefully at some point
Terry Tucker:in time, their rational brain would be up in the air. Now,
Terry Tucker:when the rational brains in charge, you can start talking
Terry Tucker:about putting the gun down, letting the hostage go, you
Terry Tucker:coming out and things like that. But you couldn't do that when
Terry Tucker:the emotional brain was in charge when the emotional brands
Terry Tucker:and you're absolutely not you that you don't even bring up,
Terry Tucker:hey, what can we do to get you out or things like that. So you
Terry Tucker:just have to burn off a lot of that energy. And then when the
Terry Tucker:rational brain is in charge, that's when productivity can
Terry Tucker:happen. But the thing about, you know, what you were just saying
Terry Tucker:is, yeah, we all like the status quo, or the brain likes the
Terry Tucker:status quo. But the only way you're going to grow is to get
Terry Tucker:out of that comfort zone, the only way you're going to move
Terry Tucker:forward in your life to improve your skills to do anything like
Terry Tucker:that. I mean, it'd be like, if you got up one morning and said,
Terry Tucker:I think I'm gonna go skydiving, your brain would be like, Oh,
Terry Tucker:hang on a second. Wait a minute, you know, it's screaming, you
Terry Tucker:shouldn't do that the plane might crash your parachute may
Terry Tucker:not? Oh, that's what you talked about. As if that's not your
Terry Tucker:rational brain. That's your irrational brain put all this
Terry Tucker:stuff in your in your head to keep you from going skydiving?
Stephen Box:Yeah. Yeah, it's interesting, when, you know, I
Stephen Box:mentioned earlier, you've kind of been through all these
Stephen Box:situations that have prepared you for what you're dealing with
Stephen Box:now, and why you're able mentally to be where you are. So
Stephen Box:you mentioned the hostage negotiation. and talk to us a
Stephen Box:little bit about some of the skills that you had to develop
Stephen Box:that you feel hard have helped you now. And I just want to
Stephen Box:caveat this by saying, I'm not suggesting that everyone should
Stephen Box:go out and become a hostage negotiator to develop these
Stephen Box:skills. But there probably are other ways you can develop some
Stephen Box:of these same skills without putting people's lives in
Stephen Box:danger.
Terry Tucker:Good point, thank you, thank you for qualifying
Terry Tucker:that. You know, it was interesting, because as a police
Terry Tucker:officer, you know, 99%, of what we did was with a person face to
Terry Tucker:face. So if I was, you know, sent to a call to investigate
Terry Tucker:you, and I noticed that you were maybe balling up your fists, or
Terry Tucker:that you were kind of looking around and stuff like that, I
Terry Tucker:could see that. And I could use that visual clue and say, Well,
Terry Tucker:maybe he wants to fight me by balling up his fists, or maybe
Terry Tucker:looking around as he's thinking about running. And I could do
Terry Tucker:stuff to mitigate that I could set you down, I could handcuff
Terry Tucker:you, I could put you in the back of my car, depending on what the
Terry Tucker:run was and why I was there and what I was legally allowed to
Terry Tucker:do. But when we were negotiating, that person wasn't
Terry Tucker:with us. They were not physically in front of us, you
Terry Tucker:know, and there was no, there was no zoom call or anything
Terry Tucker:like that. I mean, you're basically on the telephone with
Terry Tucker:a person. So you're having trying, you're you're able to,
Terry Tucker:or you're trying to figure out what's going on based on what
Terry Tucker:the person is saying. What they weren't saying, and how they
Terry Tucker:were saying, and and I guess I should throw some stuff in it.
Terry Tucker:Because, you know, whenever I talk about negotiating,
Terry Tucker:everybody's seen the the Samuel L. Jackson movie, The
Terry Tucker:negotiator, you know, and they're like, Is that the way it
Terry Tucker:is? No, that is absolutely not the way it is. There's not one
Terry Tucker:guy who's doing all this stuff. When I was negotiating with
Terry Tucker:somebody when I was talking to him, I had another negotiator
Terry Tucker:sitting right next to me, passing me notes, like, you
Terry Tucker:know, here say this, or, you know, what, don't ask him about
Terry Tucker:his mother, because he's mad at us, you know, something like
Terry Tucker:that. And then there was even another group of people two or
Terry Tucker:three other people that were out gleaning intelligence they might
Terry Tucker:have been talking to to the person's mother or their spouse
Terry Tucker:or something like that, you know, what, why is this and what
Terry Tucker:kind of gun does he have and gleaning all this information so
Terry Tucker:so This was a group effort. And and I guess the thing that one
Terry Tucker:of the things I learned there is being part of something that's
Terry Tucker:bigger than you, you know that this was that me, you know, look
Terry Tucker:at me, the hero going out and doing this. This was us after
Terry Tucker:months of training, working with a psychologist running through
Terry Tucker:different scenarios, you know, picking each other's brains, we
Terry Tucker:debrief after every call, you know, what went right, what went
Terry Tucker:wrong? What can we do better? How can so, you know, there's,
Terry Tucker:and I think you can always do that in life, you know, what if
Terry Tucker:you're, yeah, I went on a job interview, how did that go? What
Terry Tucker:went right? What went wrong? You know, what can I do better? How
Terry Tucker:can you learn? How can you improve? So I mean, for us, it
Terry Tucker:was kind of a, an art or a nuance of, what's this person
Terry Tucker:saying? And is that really the way to go? And the biggest part
Terry Tucker:of this was trust. We never lied to people. And people always
Terry Tucker:would say, you know, what, all come out, but I don't want to go
Terry Tucker:to jail. And we would just say to them, well, I'm sorry. But
Terry Tucker:when you come out, you are going to jail. And then you you just
Terry Tucker:put that off the table and focus then on why we're here when you
Terry Tucker:know, what is the issue here, and stuff like that, and try to
Terry Tucker:downplay that. But we never lied to people. Because a year from
Terry Tucker:now, two years from now, we may be back negotiating with the
Terry Tucker:exact same person. And we never want them to say, hey, you lied
Terry Tucker:to me, you know, so I want to talk to you that that was not
Terry Tucker:something. So trust was an incredibly important part of all
Terry Tucker:this. And so one of the one of those skills is trust, and not
Terry Tucker:just trusting, you know, your teammates, but trusting
Terry Tucker:yourself, you had to realize, you know, you couldn't panic,
Terry Tucker:you couldn't, you know, freeze up and not talk to them, you had
Terry Tucker:to do this. So you had to realize that one, you had great
Terry Tucker:training. And two, you've been asked to do something. I mean,
Terry Tucker:let's face it, if you're talking to me, you're probably having
Terry Tucker:the worst day of your life. And maybe I'm here trying to
Terry Tucker:mitigate a problem. That's 1020 3040 years in the making.
Terry Tucker:And 90% of the time, we were successful at bringing the
Terry Tucker:person out, or bringing the hostage out, without anybody
Terry Tucker:getting hurt and everything, everything being great, but 10%
Terry Tucker:of the time, and it was mostly the hostage taker, they decided
Terry Tucker:to end their life. And I don't mean this to sound callous, but
Terry Tucker:I never lost any sleep over that. Because like I said, I
Terry Tucker:knew I was there doing the very best I could with good people
Terry Tucker:and good training and a knowledge of what was going on.
Terry Tucker:But it wasn't realistic to say I Terry fix this problem in four
Terry Tucker:hours that has been going on for 40 years. So I didn't make the
Terry Tucker:decision and my life. You did. And so I just I gave you every
Terry Tucker:opportunity to come out, I give you every opportunity to save
Terry Tucker:you. And it was certainly a tragedy Don't get me wrong. I
Terry Tucker:mean, that was a human being somebody somewhere, loved them
Terry Tucker:cared about them. But it was their decision to kind of decide
Terry Tucker:that now it's time to go. And I'm going to do that to myself.
Stephen Box:So in listening to that, I kind of came up with a
Stephen Box:checklist here of some of the skills that I heard you saying
Stephen Box:and some of the things that I heard you saying, and I kind of
Stephen Box:run through these. And if any of this doesn't sound right to you,
Stephen Box:please feel free to jump in and correct me. So the first thing
Stephen Box:is, you need a support system. In order to get good at anything
Stephen Box:I know, especially as guys, we have a very bad habit of I can
Stephen Box:do it. I don't need anybody else. I can do this all by
Stephen Box:myself. And the reality is, very rarely can we ever do anything
Stephen Box:completely by ourselves. Sometimes you might be able to,
Stephen Box:but it doesn't happen very often. Another thing that you
Stephen Box:pointed out is, as part of that support system is recognizing
Stephen Box:that some body elves have other skills or other perspectives
Stephen Box:that you do not have. And it's not about you trying to develop
Stephen Box:every skill. Sometimes it's just about surrounding yourself with
Stephen Box:people who have the skills that you need. Now the thing is you
Stephen Box:talked about seeking out feedback. And what I refer to
Stephen Box:this, usually as with my clients is outcome based decision
Stephen Box:making. We're reviewing the outcomes. It's not really about
Stephen Box:the outcome. But it's more about did we get the outcome we
Stephen Box:wanted? And then that's kind of going through that checklist.
Stephen Box:What went right went wrong, what could we do better? Even the
Stephen Box:things that went well, could we have done them even better, and
Stephen Box:you're reviewing those things and it's not just you in your
Stephen Box:own head. You're working with your entire team to get that
Stephen Box:feedback, because by everybody chipping in you get a more
Stephen Box:honest assessment. Then this was man, I hope everybody wrote this
Stephen Box:down when you said it. Do not lie to yourself. Because you,
Stephen Box:you talked about not lying to the person that you're
Stephen Box:negotiating with, that when you set it, what popped in my mind
Stephen Box:was all the people over the years that I've had come to me
Stephen Box:and say, Yeah, I wish I could do this. But I've failed so many
Stephen Box:times, I've broken so many promises to myself, I've tried
Stephen Box:to do that, and I keep falling off the bandwagon. They lie to
Stephen Box:themselves. And when you make things too difficult, right, we
Stephen Box:don't keep it simple. And we make things too difficult. Like
Stephen Box:you said, it would be extremely difficult for you to break down
Stephen Box:40 years worth of frustration and four hours. So you didn't
Stephen Box:try to you try to diffuse what was going on in front of you
Stephen Box:without getting super deep into the way you're trying to solve
Stephen Box:all this person's problem in four hours, you're trying to
Stephen Box:solve the immediate problem. And I think there's a great lesson
Stephen Box:in that. Because when we keep things simple, we're more likely
Stephen Box:to stick with it. When we make things complicated, we're more
Stephen Box:likely to set herself up for failure. And then we end up
Stephen Box:lying to ourselves unintentionally. But
Stephen Box:nonetheless, me too blind to ourselves. And then later on,
Stephen Box:like being in a bad relationship, we constantly
Stephen Box:remind ourselves of that time we lie to ourselves, right? We're
Stephen Box:in a bad relationship with ourselves.
Stephen Box:And then finally, it's kind of wrapped up on this idea that you
Stephen Box:know, what, sometimes things didn't work out. And although it
Stephen Box:was tragic, you were okay with that. Because for you, it wasn't
Stephen Box:really about the outcome. It was about doing the job the right
Stephen Box:way, it was about going through the steps. And like you said, if
Stephen Box:you went through the steps the right way, 90% of the time,
Stephen Box:you're able to get everybody out, everybody was alive. And as
Stephen Box:long as even with that, in that 10%, I imagine your primary
Stephen Box:outcome objective was to at least get the hostages out. And
Stephen Box:if the, you know, I'm sure the only time you might have lost a
Stephen Box:little slivers, if you actually lost a half inch, then it takes
Stephen Box:on a little bit different, you know, situation than if it's
Stephen Box:just the hostage taker who takes their life. But 90% of the time,
Stephen Box:there it was, I'm not really worried about the outcome per
Stephen Box:se. I'm worried about doing the process, because the moment you
Stephen Box:become focused on the outcome, that's when things can go really
Stephen Box:wrong. You know, you used this example, that in the beginning
Stephen Box:of your story there about the seesaw, and saying, this
Stephen Box:person's emotionally high, right now, you cannot go into that
Stephen Box:situation, and start talking to that person about, hey, put the
Stephen Box:gun down, come out, all that kind of stuff. They're not ready
Stephen Box:for that. And I kind of see that as someone who gets focused on
Stephen Box:the outcome. That's what they would do. They would go out
Stephen Box:there and immediately, okay, let's get this gun away from
Stephen Box:him. Let's get him out here. Let's get to silver with right.
Stephen Box:But you understood there's a process, we have to go through
Stephen Box:this process if we actually want to get where we want to get, and
Stephen Box:then to get the outcomes not guaranteed. But let's just hope
Stephen Box:we can get there.
Terry Tucker:Well, it's funny you say that, you know, when
Terry Tucker:when I first got with the team, you know, my first scenario was,
Terry Tucker:you know, there was a hostage and a hostage taker in a room.
Terry Tucker:I'm negotiating through a door, so I can't say anything. And the
Terry Tucker:hostage is just helping me Hey, you know, screaming and all that
Terry Tucker:stuff. And I am totally focused on us. It's okay, we'll get you
Terry Tucker:out, you know, and they're like, no, forget about the hostage.
Terry Tucker:Concentrate on the hostage taker, let them scream, holler,
Terry Tucker:do whatever that but focus on why you're why you're there. And
Terry Tucker:yes, while you're there is to try to get the hostage out. But
Terry Tucker:you do that by focusing on the reason that the hostage is there
Terry Tucker:in the first place. So you know, and when you said that I just
Terry Tucker:had a laugh. It's like, yeah, first time totally missed the
Terry Tucker:boat on that one. Yeah. So but I had to learn, you know, I had no
Terry Tucker:experience in that. And that's, that's part of doing the job.
Terry Tucker:And then in the training we had,
Stephen Box:and you just hit on it. We talked, we're talking a
Stephen Box:little bit before we started the interview today about sometimes
Stephen Box:the objective is just to dress up, right? And you just kind of
Stephen Box:hit on that, that the reality is when you start something new,
Stephen Box:you probably will suck. And then the goal is to suck a little bit
Stephen Box:less each day, and then eventually get to the point that
Stephen Box:you're not stuck anymore. And those are good days.
Terry Tucker:Yeah, I mean, think about it and like you
Terry Tucker:said, you know, do this in small ways, small steps, baby steps.
Terry Tucker:Um, uh, I mean, think about whatever you're trying to get
Terry Tucker:better at. If you got 1% better, every single day, at the end of
Terry Tucker:a month, you'd be 30% better than when you started. I mean, I
Terry Tucker:I'd be happy to be 30% better at something after 30 days, you
Terry Tucker:know, so break that down. I mean, you and I know this and
Terry Tucker:we're old enough to when you see a problem, and you've got this
Terry Tucker:huge surmountable problem in front of you, you can't possibly
Terry Tucker:solve that. But if you break that problem down into small
Terry Tucker:chunks, then you're it's much easier to solve the big problem,
Terry Tucker:if you break it down into much smaller problems.
Stephen Box:Yeah. Yeah, I mean, just to kind of put it in a
Stephen Box:different context for people to make it maybe even easier to
Stephen Box:understand for them. Let's just say that you, you come to me and
Stephen Box:you go, Hey, I want to lose 50 pounds. Okay, well, why do you
Stephen Box:want to lose 50 pounds? What? What is the person who's going
Stephen Box:to weigh 50 pounds less look like? What kinds of things are
Stephen Box:they doing in their life? Because when people, when people
Stephen Box:start thinking about fat, and they start thinking about
Stephen Box:connectivities are going to do when they start to think about
Stephen Box:how the weights holding them back, it now becomes easier to
Stephen Box:start not just seeing yourself as someone who wants to lose 50
Stephen Box:pounds. But as someone who wants to eat healthier, or someone who
Stephen Box:wants to exercise someone who wants to do all those things.
Stephen Box:It's not until you understand that, that you didn't even know
Stephen Box:what skills to start to develop. Because now Okay, you know what
Stephen Box:I need to learn to cook. Right? I need to learn how to exercise.
Stephen Box:Okay, well, now, I know what skill I need to develop, how do
Stephen Box:I go about doing that? Okay, maybe I can sign up for a
Stephen Box:cooking class or whatever, right? And so when you take it
Stephen Box:and put it in little tiny chunks, it becomes easier to
Stephen Box:understand what the next step is, when you're just like, I
Stephen Box:need to lose 50 pounds. That's, that's a big ask. Like, that
Stephen Box:takes some serious commitment, because that's not something you
Stephen Box:do in a weekend. Unless you have like, have a light bulb or
Stephen Box:something like that. I mean, I guess if you pay enough money,
Stephen Box:you can do that in a weekend. But it's not. It's not really
Stephen Box:what we free here. Right. So Terry, I appreciate you coming
Stephen Box:on to sharing the the story today, man, if you don't mind,
Stephen Box:tell us a little bit about motivational check and as well
Stephen Box:as your book.
Terry Tucker:Yeah, motivational check is a website that I
Terry Tucker:started back in 19. I put up a New Thought for the Day, every
Terry Tucker:day I put up the Monday morning motivational message. I put
Terry Tucker:videos up stories up things like that, but I realized people are
Terry Tucker:busy. So there, it's just short kind of short stories, short
Terry Tucker:videos, getting get a little hit of inspiration or motivation,
Terry Tucker:and then get on with your day. Sustainable excellence is a book
Terry Tucker:that I wrote, came out last year, literally I wrote it I had
Terry Tucker:my foot in or my leg amputated in April of last year. And I
Terry Tucker:started chemotherapy for the tumors in my lungs in June. And
Terry Tucker:in that three month period, I literally sat down at the
Terry Tucker:computer, I had these these 10 principles that a young man,
Terry Tucker:young college student had connected with me on LinkedIn
Terry Tucker:and kind of wanted to know, what I thought were the the things he
Terry Tucker:should learn to not only be successful in his job or in
Terry Tucker:business, but in life, and I didn't want to give him the you
Terry Tucker:know, work hard, get up early, you know, help others. Not that
Terry Tucker:those are important. Those are incredibly important. But I but
Terry Tucker:I wanted to give him something that I think you mentioned this
Terry Tucker:earlier, something that would resonate in his soul, something
Terry Tucker:that would really have meaning to him. And so I took some time
Terry Tucker:I wrote some notes. And eventually I had these, these 10
Terry Tucker:principles, and I sent them to him. And then I kind of step
Terry Tucker:back and I was like, well, I've got a life story that fits
Terry Tucker:underneath this principle. I know somebody whose life
Terry Tucker:emulates this principle. And so literally during that three
Terry Tucker:month time that I was healing before I started chemo, I sat
Terry Tucker:down at the computer and sort of started building these stories
Terry Tucker:underneath the principles and eventually had sustainable
Terry Tucker:excellence the 10 principles to leaving your uncommon and
Terry Tucker:extraordinary life. And it's, you know, it's been a lot of fun
Terry Tucker:for me, I went a book came out, I was like, you know, I gotta
Terry Tucker:sell books, I got to sell books, I got to sell books, and I had a
Terry Tucker:best selling author over in the UK, who I connected with. Kind
Terry Tucker:of said to me, no, you're missing the point. Your job is
Terry Tucker:to help people not to sell books. If you help people, your
Terry Tucker:books will sell themselves. And I was really kind of glad he he
Terry Tucker:said that to me because I didn't write the book to make money or
Terry Tucker:to be famous or anything like that. I wrote the book to help
Terry Tucker:people and you know, I had an 87 year old man one time cannot
Terry Tucker:connect with me. He said I bought your book, I read it. He
Terry Tucker:said if I would have had those principles when I was young, he
Terry Tucker:said my life would have been a whole lot better. So that made
Terry Tucker:me kind of feel good. Maybe feel like some unsolicited gentleman
Terry Tucker:somewhere, read my book and it had an impact on his life. So
Terry Tucker:That's kind of sustainable excellence. It's available on
Terry Tucker:Amazon. It's available on Barnes and noble.com. And it's
Terry Tucker:available on Apple iBooks. Basically anywhere online, you
Terry Tucker:can get a book, you can get sustainable excellence.
Stephen Box:Yeah. And I was actually taking a look at it on
Stephen Box:Amazon. You know, Amazon gives you a nice little sneak peek
Stephen Box:inside thing, and it has the the table contents on there. And I
Stephen Box:was just kind of reading through what the ethical principles
Stephen Box:were. And the one that I think immediately popped out to me
Stephen Box:that really caught my attention was, you are already the person
Stephen Box:that you want to become?
Terry Tucker:Yeah, I think they read, you know, different ones.
Terry Tucker:They're not in any order or not, you know, 10 is not more
Terry Tucker:important than one or anything like that. And, I mean, that's
Terry Tucker:the one that resonates for you, the one that resonates for me,
Terry Tucker:which is the one where, you know, most people think with
Terry Tucker:their fears and their insecurities instead of using
Terry Tucker:their minds. And I think it resonates for me, for me,
Terry Tucker:because I've done that, you know, I there's things I've
Terry Tucker:wanted to do, but it scared me, right? You know, I wasn't sure
Terry Tucker:of myself. So I didn't do it. And that's why I kind of go back
Terry Tucker:to what I said earlier, you know, if there's something in
Terry Tucker:your heart, if there's a passion that you have, and it's burning
Terry Tucker:in your soul, and it scares you, go ahead and do it. You know,
Terry Tucker:and and there's another one in there about failing, you know,
Terry Tucker:the importance of failing and failing often, especially when
Terry Tucker:you're young, because that's the only way you grow. And you know,
Terry Tucker:people always say, Well, you know, well, you win, or you
Terry Tucker:lose, it's like, well, yeah, maybe, but I think you win, or
Terry Tucker:you learn. And as long as you learn, even if you lose, I don't
Terry Tucker:think you lose, you know, if you could take something that you
Terry Tucker:learn, you know, you start a business and it fails, and you
Terry Tucker:learn something, well, can you start another business based on
Terry Tucker:what you learn? And if you can, then you didn't really learn you
Terry Tucker:actually kind of one. So there's, it's just all kind of
Terry Tucker:how you look at it and how you let your brain process that
Terry Tucker:information.
Stephen Box:Yeah, I once had a coach who told me that he would
Stephen Box:never take business advice from someone who's only had one
Stephen Box:successful company. And when I asked him, Why not, he said,
Stephen Box:because anybody can get lucky once. If you can do more than
Stephen Box:once, that shows me that you truly do understand the process.
Stephen Box:And more than likely, that person might have had two
Stephen Box:successes, they probably had 30 failures, right? So it's not
Stephen Box:really about, oh, I only want to follow people who have only has
Stephen Box:success is about following people who have had repeated
Stephen Box:success. And oftentimes, the only way we ever get to a point
Stephen Box:where we can repeat a success is through multiple failure. Yeah,
Stephen Box:I mean, like you guys really learn.
Terry Tucker:Yeah, I mean, you go back to the old Edison
Terry Tucker:example, you know, I didn't fail, you know, I just learned
Terry Tucker:99 or 9000 different ways not to make a light bulb. Well, then
Terry Tucker:then on that 10,001, I learned how to make the light bulb so
Terry Tucker:fear to fail, no way you would have made the light bulb.
Stephen Box:Yep. So, you know, it's just a really great lesson.
Stephen Box:So I hope people will go and check out the book. I'm gonna
Stephen Box:actually go pick it up. I see. I don't know if he'll still be
Stephen Box:some hesitant to say this, but it is actually on sale right now
Stephen Box:on the Kindle version on Amazon. So
Terry Tucker:if you're gonna love my publisher,
Stephen Box:yes, that's at least at least go check it out.
Stephen Box:See if it's still on sale when this episode actually airs. If
Stephen Box:so, you can get on a discount, but if not, it's still worth it.
Stephen Box:spend the money. It's fine. I hear I hear I do appreciate you.
Stephen Box:You coming on today. Do you have any parting words or thoughts
Stephen Box:that you want to leave us with anything we didn't get to talk
Stephen Box:about today?
Terry Tucker:Let me leave you with one story. I've always been
Terry Tucker:a big fan of westerns growing up. My mom and dad used to let
Terry Tucker:me stay up and watch wild wild west and Gunsmoke and all that
Terry Tucker:kind of stuff. But in 1993 the movie tombstone came out and it
Terry Tucker:was huge movie. Val Kilmer played a man by the name of john
Terry Tucker:Doc Holliday and Kurt Russell played a man by the name of
Terry Tucker:Wyatt are now Doc Holliday and Wyatt Earp were two living
Terry Tucker:breathing human beings that actually walked on the face of
Terry Tucker:the earth they're not made up characters for the movie. And
Terry Tucker:doc was called doc because he was a dentist by trade, but he
Terry Tucker:was pretty much a card shark and and a gunslinger and why it was
Terry Tucker:a law man his entire life. So these two men who couldn't have
Terry Tucker:come from more divergent backgrounds formed this really
Terry Tucker:great friendship. And at the end of the movie, there's a scene
Terry Tucker:where doc is dying at a sanitarium in Glenwood Springs,
Terry Tucker:Colorado and the real duck holiday died at that sanitarium
Terry Tucker:it's about three hours from my house and he's buried in the
Terry Tucker:Glenwood Springs cemetery and and why at this point in his
Terry Tucker:life, is destitute. He has no money he has no job has no
Terry Tucker:prospects per job. So every day comes to play cards with doctor
Terry Tucker:to pass the time, and the two men are talking about what they
Terry Tucker:want out of life. And doc says that when he was you Gandhi was
Terry Tucker:in love with his cousin, but she joined a convent over the
Terry Tucker:affair, but she's all that he ever wanted. And he looks at
Terry Tucker:why. And he says, What about you? What, what do you want, and
Terry Tucker:why it looks at him and says, I just want to lead a normal life.
Terry Tucker:And doc looks back at him and says, There's no normal, there's
Terry Tucker:just life and get on with living yours. You know, we're all kind
Terry Tucker:of waiting for that one thing. You know what if I if this
Terry Tucker:happens, then I'll go do this. Or if that happens, I'll go do
Terry Tucker:that. You know, I'll have a normal life. If this. There's no
Terry Tucker:normal. Don't wait for that thing to him. Get out there and
Terry Tucker:live your life, make your mistakes, do dumb and crazy
Terry Tucker:things, learn from them, and continue to move forward.
Terry Tucker:Because at the end of your life, if you spend all that time
Terry Tucker:waiting, you're just gonna be sitting there holding a bunch of
Terry Tucker:air because your life's never gonna happen. Get out there and
Terry Tucker:make that life happen.
Stephen Box:Love it, man. Love it. As long as you don't do
Stephen Box:something, they end up on the other side of a hostage
Stephen Box:negotiation and you're not the negotiator, then you haven't
Stephen Box:missed up too bad.
Terry Tucker:Good point.
Stephen Box:You can bet you still got time to bounce back
Stephen Box:and absolutely. What's your if anybody wants to get in touch
Stephen Box:with you? How would they do that?
Terry Tucker:So my email is motivational check@aol.com. But
Terry Tucker:if you go to motivational check, com my website, you can leave me
Terry Tucker:a message there. You can access my social media sites, you can
Terry Tucker:access the book and all that kind of stuff. So motivational
Terry Tucker:check. COMM is probably the easiest way to get in touch with
Terry Tucker:me.
Stephen Box:All right. Well, on that note, thank you again for
Stephen Box:coming on to the show today. I hope you will all come back and
Stephen Box:join us next week for another episode of The unshakable habits
Stephen Box:podcast. And in the meantime, I just want to remind you that as
Stephen Box:Terry said, there is no normal, there's only life, go out there
Stephen Box:and live it and be unshakable.
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