Explore the intriguing world of home appliances in our latest podcast episode! Delve into the surprising resilience of brick-and-mortar showrooms amidst the digital age, as revealed by the J.D. Power 2023 U.S. Appliance Satisfaction Study. With a remarkable 71% of appliance purchases still occurring in physical stores, learn how these insights reshape the landscape for both consumers and professionals in the Kitchen & Bath Industry. Uncover the dynamic interplay between online research and in-store decisions, discover top-ranking brands from the study, and unlock strategies to enhance client satisfaction through tailored experiences and brand selections. Tune in for an illuminating conversation that navigates the evolving consumer journey and empowers your projects in the realm of home appliances.