In this episode of Talent Development Think Tank, David Kingsley discusses the evolution of HR and the challenges faced in a fully remote workforce. But just as things seem to be settling down, a new challenge arises: the great resignation. Will companies be able to retain their employees in a world with zero barriers to entry and exit? Find out in this episode.

In this episode, you will be able to:

• Explore the exciting shift of HR 3.0 and its prioritization of enhanced employee experiences.
• Understand the influence of COVID-19 on the evolution of remote work and job dynamics.
• Gain insights into the power of fostering collaboration and cultivating an abundance mentality.
• Understand the value of treating employees with empathy and respect for an enriched work environment.
• Learn how HR and L&D professionals can create a culture that encourages support and conversation

L. David Kingsley is the Chief People Officer at Intercom, a customer service platform designed to streamline communication between businesses and their customers. With a background in consulting, David brings a fresh perspective and innovative approach to the HR world, focusing on treating employees as customers and enhancing their overall experience. His journey in the industry began at renowned companies like Booze Allen and Accenture, before transitioning to tech giants like Salesforce, MuleSoft, and Alterix. Alongside his current role at Intercom, David serves on several board roles, including the Board of Directors of Nevadi and advisory roles at Change, Engine, performatory, and Enterprise Ireland.

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