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How To Attract, Connect And Convert Using Audio With Nora Sudduth
Episode 18113th October 2022 • The 5-Minute Strategist • Diane Mayor
00:00:00 00:44:04

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If your email open rates have tanked, your ads are costing you a fortune or you’re dreading the effort required to create that 3 video series for your next launch, try audio.

Nora Sudduth, co-founder of Hello Audio walks you through how the sound of your voice can improve your opt-in rates, challenge conversions and add a little something special to help your marketing stand out in a crowded world

Key Takeaway

Audio creates a natural, cohesive conversation in a way that video and email can't replicate while being quicker and easier to produce.


We talk about

  • Why audio is the new (more effective) freebie
  • Where audio works best in your funnel
  • How to use it to supplement what you already have (no reinventing the wheel required)
  • Whether a private podcast is the new email list
  • Where audio might not be the best fit for your business


Links

Click here to sign up for a free, no credit card required trial of Hello Audio. (affiliate link)

To read the transcript, grab the resources and explore other episodes go to dianemayor.com/181



Transcripts

Speaker:

Welcome to coffee and compass.

Speaker:

I'm Diane.

Speaker:

And this is a show for lifestyle entrepreneurs.

Speaker:

Those people building a business to support their life.

Speaker:

Instead of living to build a business.

Speaker:

If this is you stick around for strategies of doing business more

Speaker:

efficiently, with more ease and in a way that feels oh, so good to you.

Speaker:

Hey, Hey, today's guest Nora Sudduth is a business and marketing advisor who

Speaker:

has helped businesses sell have a $500 million of products and services online.

Speaker:

She's also the co-founder of one of my favorite business softwares.

Speaker:

Hello, audio.

Speaker:

Now as a podcast, I naturally have an affinity for audio.

Speaker:

And Nora kindly agreed to answer all my questions.

Speaker:

On the crossover between audio and marketing.

Speaker:

So how do we use audio to invite people into our

Speaker:

hey, Nora welcomes the show.

Nora:

Hey, thanks for having.

Diane:

I am excited to dive into audio as always, especially on a podcast.

Diane:

But let's kick off with a little intro to you and your business journey.

Nora:

Absolutely.

Nora:

I actually took more of that traditional path to success, so I

Nora:

actually started in corporate, so entrepreneurialism was not on my radar.

Nora:

When I kind of started doing this, I spent over 15 years in corporate kind

Nora:

of climbing that corporate ladder.

Nora:

And I didn't hate it.

Nora:

I met a lot of great people.

Nora:

I learned a lot along the way.

Nora:

Worked for a lot of amazing companies, from startups to Fortune 500.

Nora:

But it just wasn't for me.

Nora:

So I decided that, you know, I wanted my kids to be able to take

Nora:

the bus home and not spend all day in daycare, you know, after, after work.

Nora:

So, ended up retiring from corporate, started my own marketing

Nora:

agency, built that to multiple six figures in less than nine months.

Nora:

I happened to be, at the time I did this.

Nora:

I was using WordPress, but this is just when ClickFunnels started coming out.

Nora:

So it was like the birthday, right when they, they were brand spanking new.

Nora:

People weren't using the word funnel like they do now.

Nora:

Now I think it's kind of like a dirty F word, but . But I think back then it

Nora:

was very new and novel and I started using the tool with some of my clients.

Nora:

Had a lot of great success.

Nora:

Russell found out what I was doing and we had kind of been in his orbit through

Nora:

coaching programs and things like that.

Nora:

But he ended up tapping me and said, Hey, would you be willing to shut

Nora:

down your marketing agency and come rebuild our certified partner program?

Nora:

And I did.

Nora:

So that was kind of my introduction to.

Nora:

Really now being with ClickFunnels and working with them for a few

Nora:

years and building a few seven figure programs for ClickFunnels and for

Nora:

Russell, I had had a chance to review thousands of marketing campaigns.

Nora:

And so when you get to, you know, at that level of exposure and you

Nora:

build that many funnels, all of a sudden you kind of start to recognize

Nora:

what works and what doesn't work.

Nora:

You see the trends you kind of really understand and, and really diving

Nora:

deep into that marketing psychology.

Nora:

And at that point I was like, okay.

Nora:

This is, this is something that I, I can, this is a skill like

Nora:

the, you know, I thought like the corporate thing was kind of my gig.

Nora:

I'm like, Oh no, this is what I was born to do.

Nora:

And now, you know, years later, I've now helped sell over half a

Nora:

billion dollars of stuff online.

Nora:

So product services I've haven't met.

Nora:

You know, a marketing campaign that I, I didn't love to be able

Nora:

to tinker with and optimize.

Nora:

And you know, now as I look at where we're at now with being a

Nora:

co-founder of Hello Audio, and now using audio and specifically

Nora:

private podcasts for marketing, it's opening up a whole new world.

Nora:

Like, oh, just.

Nora:

So many new options as, as trends have shifted, ads haven't

Nora:

worked for a lot of folks.

Nora:

Like there's so many things that are just different with attracting and converting

Nora:

leads and being able to really leverage private podcasts now to start doing

Nora:

these things is, I think it is gonna be a game changer for a lot of folks.

Diane:

Do you think that the pandemic has allowed you folks at Hello Audio to.

Diane:

Really like grow Hello audio into the platform than it is.

Diane:

Are people more interested in, let's say, a private podcast than

Diane:

let me download a PDF or a three video series or whatever it is.

Nora:

I love it.

Nora:

I, you know, I think to some extent, yes.

Nora:

But I, I think the biggest reason why people are open to using audio is the

Nora:

pandemic kind of forced us to pivot.

Nora:

It forced us to try new things and I think, you know, if, if things

Nora:

were just continuing to work, like they've always worked, people

Nora:

would probably just keep doing it.

Nora:

And I think, you know, we see things like the the three part video series or maybe

Nora:

not as effective as they used to be.

Nora:

Webinars are maybe not as effective as they used to be.

Nora:

There's a, you know, everyone has their own graveyard of PDF downloads that

Nora:

they've had from over the years, and they're just not as effective in terms of

Nora:

building a connection with your audience.

Nora:

And so I think, you know, it, audio and, and specifically private podcasts are

Nora:

coming at such a perfect time because of people's, there's just more willingness

Nora:

to, to experiment and try new things.

Nora:

A and it's easy as hell, like, I mean, private podcast.

Nora:

So easy is, you know, compared to some of the other lead magnet techniques or

Nora:

some of the client attraction techniques that are out there today, and I think

Nora:

those two things combined along with the effectiveness and just the results

Nora:

that we're seeing, I think has really created a perfect storm for a lot

Nora:

of folks to gravitate toward tools like Hello Audio, to help them do.

Diane:

Yeah, I feel like on the client side it's just the ease of,

Diane:

you know, I'm never on a long walk or a long car journey thinking, Ooh, I

Diane:

could really read that PDF right now.

Diane:

Right?

Diane:

It just doesn't, just doesn't land for me.

Diane:

And then on the producer side, the creator side of the equation, There

Diane:

is no part of me that wakes up in the morning and thinks, Ooh, I can't wait to

Diane:

do my hair and makeup for video today.

Nora:

End of that

Diane:

Right.

Diane:

Whereas for me, Literally all it takes for me to do a private

Diane:

podcast is to reach over and grab my microphone and plug it in, right?

Diane:

So there is some tech involved, but not a lot of tech.

Diane:

But it's just, so for me it's the ease on both sides as the consumer and as

Diane:

the producer of that kind of content.

Diane:

So let's talk about where it sits in our funnels.

Diane:

Right.

Diane:

Are private podcasts like, Hello, new person, come forth and meet me.

Diane:

Or are they more like nurture, Nurture, or are they like by my thing,

Nora:

All of the above.

Nora:

That's the cool part about this is that we've had, So let's take the

Nora:

top, We'll start from the top and I'll give you some examples there.

Nora:

So I had someone that was using an ebook and it was actually converting

Nora:

well and I was honestly a little surprised at . Well, it was converting

Nora:

to cold traffic and I was like, Really?

Nora:

It was converting at 20.

Nora:

That's actually pretty decent for cold traffic, brand new, you know, here's,

Nora:

this is how you're gonna get to know me.

Nora:

This is how you're, you're doing stuff.

Nora:

This wasn't my e.

Nora:

, but all we did was switch the content.

Nora:

We switched it to a private podcast delivery.

Nora:

So now we took, you know, we had the author speak that, that

Nora:

ebook into a private podcast.

Nora:

We turned it into a private podcast and now conversions went from 20% to 80%

Nora:

and that was the only thing we changed.

Nora:

And we was like, Okay, let's take a look at that.

Nora:

Because as we think about.

Nora:

Our own tendencies as consumers, right?

Nora:

And, and we, I've done this.

Nora:

I'm guilty as charged on this.

Nora:

I'll download cuz the content is, you know, I won't opt in for something

Nora:

cuz my email is worth something.

Nora:

If I, especially if I give you the real one, right?

Nora:

Like, that's , like, that's, that's actually really good.

Nora:

That means it's like, I think your, your lead magnet is valuable and so

Nora:

I, you know, I have every intention.

Nora:

Of reading that PDF or consuming it, but I'm busy, like everyone else is busy.

Nora:

I haven't met anyone who doesn't have a consumer or an ideal

Nora:

client that isn't busy and I just think, Oh, I'll do that later.

Nora:

And every time we do that, every time your lead does that or your perspective

Nora:

lead does that, it takes them out of that buying cycle and you're not

Nora:

able, if they're not consuming that amazing content you just spent, God

Nora:

knows how long putting together.

Nora:

It's not effective, it's not gonna lead them to that next

Nora:

step or the middle of the funnel.

Nora:

And so what we found is not only did conversions go up, because people are

Nora:

like, Oh, I'll actually, I believe, I believe in myself and I'll believe

Nora:

I'll consume this cuz it's easier.

Nora:

I know I'm busy and I'll be able to listen to this on the go.

Nora:

Now what we saw is not only the, the 80% conversions had actually

Nora:

help people take the next step.

Nora:

So we increased conversions by double digits on the next step of his funnel.

Nora:

Just because we made it easier for people to consume the lead, the lead

Nora:

magnet, the lead content that kind of led people to that next step.

Nora:

So it's, it can be used in every single aspect, but as we look at from, you know,

Nora:

the lead magnet to high, to nurturing and getting people, I mean, audio is

Nora:

great to have people get to know you even if you're the best writer ever.

Nora:

We have copywriters that use Hello Audio.

Nora:

And they, they still have private podcasts of the writing.

Nora:

They, they, you know, who doesn't wanna hear from the author and hear your nuances

Nora:

and your personality kind of come through.

Nora:

And it's a great way to be able to build relationships and

Nora:

connections with your audience.

Nora:

And ultimately that's what's gonna.

Nora:

Create those conversions on the back end.

Nora:

It's when people actually believe that you can help them, that your

Nora:

product or your service is what they need at this time, right?

Nora:

It's all of the things that we need to create that environment for them to buy.

Nora:

It's a lot easier to do that over audio than it is any other medium.

Diane:

as you were talking I was thinking.

Diane:

How we're asking people to consume a private podcast is how we would more

Diane:

naturally meet a person like you.

Diane:

Don't turn up at a cocktail party and be like, It's nice to meet you.

Diane:

Here's my pdf of, of all the interesting things about me.

Diane:

And when you finish that one, you can click here and I'll give you another one.

Diane:

Right.

Diane:

So I can see why that kind of journey to, Okay.

Diane:

What's next is feels more natural and less forced and less salesy for everyone.

Diane:

Did the person keep the ebook or did they just switch the

Diane:

ebook off completely and moved?

Nora:

They switched it completely in this example, but we have had people keep it.

Nora:

So we've had folks that have downloadable PDFs that are like checklists or.

Nora:

Books or guides, that kind of stuff.

Nora:

And what we've had other people do is they've kept that workbook or they've

Nora:

kept that cheat sheet or whatever it is, and they just added a supplemental

Nora:

audio guide to walk people through it.

Nora:

So if you think about now what that can do, cuz if you think

Nora:

about marketing content, right?

Nora:

You got stats, facts and stories.

Nora:

That's kind of what's supporting that lead magnet.

Nora:

And so now you're able to kind of tell them the background.

Nora:

Why this step is so important, or why this checklist works, or some of the pitfalls

Nora:

of, of people that have used, or where people get stuck and you're able to tell

Nora:

stories, and it's just a great way to be able to demonstrate your expertise

Nora:

as the authority in whatever you do in your niche or in your, you know, area.

Nora:

And then, Also be able to establish connections through those stats, facts and

Nora:

stories that you're telling your audience.

Nora:

And to your point, I love this.

Nora:

And actually I want, this is important because if I've, I

Nora:

looked at all the marketing campaigns that I've ever looked at.

Nora:

You know, we talk about funnels, we talk about, you know, all

Nora:

different types of funnels.

Nora:

All we're doing in every single marketing campaign is we're having a

Nora:

conversation with a prospective client.

Nora:

That's all this is.

Nora:

So if you think about marketing as a conversation, it doesn't matter how the

Nora:

heck you're delivering that conversation.

Nora:

Could be email, could be webinar, could be lots of different

Nora:

pieces, kind of patched together.

Nora:

It still has to be a cohesive conversation and we still need to have certain

Nora:

things come across, like be able to, to demonstrate our ability to help them or

Nora:

get them the result or whatever that is.

Nora:

And so if we think about all the different mediums we could choose

Nora:

to have that conversation in, right?

Nora:

Cause like you said, this is a very natural, we just go to a

Nora:

coffee shop, have a conversation.

Nora:

What's the most likely thing that's gonna be able to help you as the business owner

Nora:

or creator, get that conversation across?

Nora:

It's usually an audio conversation.

Nora:

It's a lot more difficult to patch together emails and a webinar and

Nora:

a video and all those things and still make it feel like you're

Nora:

having a natural conversation.

Nora:

So we're really taking it back to the root, which is what Mark

Nora:

makes marketing effective, is having really good conversations

Nora:

with our prospective clients.

Diane:

Right.

Diane:

So now we've gone out, we've done our usual promotions that we

Diane:

would do for any kind of opt-in.

Diane:

We've got people, they've come along, they're like, Oh my

Diane:

gosh, a podcast is amazing.

Diane:

I want everything.

Diane:

And they're now in middle of funnel.

Diane:

So they're on our email list.

Diane:

Are we now replacing, sending emails to people with podcasts or are we doing

Diane:

something else that's supplemental to emails in the middle of the.

Nora:

Some people do, so they have replaced him.

Nora:

So I will say this, the inbox is crowded.

Nora:

I don't think that's news to anyone.

Nora:

We've seen marketers recommend physical mail because your physical mailbox

Nora:

is actually now less crowded than your digital mailbox, You know, And

Nora:

being able to open it, we've seen is, I've looked at client stats, we've,

Nora:

they've seen open rates historically they've been decreasing, right?

Nora:

You might get some blips and if you're really great at email subject,

Nora:

you know, lines and that kind of stuff there, and you maybe your.

Nora:

Open rate is consistent if you're really sending valuable content, but in general,

Nora:

it's, it's actually difficult to get consistent opens in the inbox just because

Nora:

people are getting a lot of content.

Nora:

And so what, what the private podcast channel does is

Nora:

it's kind of the new inbox.

Nora:

It's a new channel of communication that now you're opening between you

Nora:

and that person and you're able to communicate with them through that

Nora:

medium or through that channel.

Nora:

So we absolutely still have folks that use that, that, that private

Nora:

podcast to continue communications.

Nora:

We have, like I had mentioned TAR and K is an amazing copywriter.

Nora:

She has her newsletters that she sends out.

Nora:

And she speaks them.

Nora:

So it's like, Hey, if you don't wanna read, you don't

Nora:

wanna take the time and read.

Nora:

Let me read these to you.

Nora:

Do you wanna listen to these newsletters instead?

Nora:

And there's a lot of, and, and for the love of all things, Holy, you know,

Nora:

do you wanna listen to these instead?

Nora:

Does not mean make them download an MP3 file.

Nora:

Make them try to figure out where the heck that file ended up on, wherever device

Nora:

they're listening to, and then try to op.

Nora:

It's like, No, why would you do that?

Nora:

It's a lot more convenient that the podcast app has

Nora:

everything right there for you.

Nora:

It's all organized, it's sequential.

Nora:

They don't have to work for it.

Nora:

Like if you really wanna, you're spending all this time creating this content, your

Nora:

newsletters, your blog posts, all the stuff you're using to nurture that person.

Nora:

Why are we not making it easier to consume?

Nora:

That's the, that's where I think the magic of private podcasts come in.

Nora:

So whether it's the email newsletters, whether it's workshops that you put on,

Nora:

or trainings or coaching calls that you do, anything that you're doing in the

Nora:

middle of the funnel, that content that you're creating that demonstrate your

Nora:

expertise, that might kind of seed.

Nora:

In that offer, you might be kinda laying the groundwork for whatever

Nora:

offer is coming next or, or per preemptively dealing with hesitations

Nora:

or potential sales objections.

Nora:

All that content you're creating can absolutely be delivered over

Nora:

audio through this private podcast and it actually gets consumed.

Nora:

That's the magic of the middle of the funnel.

Diane:

And I think it has that unique ability that it's so much easier to.

Diane:

Update it to provide like a little something extra at the end.

Diane:

It's just a quick recording versus, okay, now I have to think

Diane:

through an email, et cetera.

Diane:

So I just wanna be really clear for people who don't live in Hello Audio as

Diane:

much as I do , are we saying that if you wanted to Hello Audio could replace your.

Diane:

Your emailers, your CRMs, your like convert kits.

Diane:

Is that where we're at?

Nora:

Technically you can.

Nora:

So I will say that Hello Audio is unique in our space.

Nora:

When we look at all the competitors that also are quote unquote podcast host.

Nora:

Hello Audio isn't just a podcast host, it's, it functions more like an audio crm.

Nora:

So what we can do is just like your whatever CRM you use, Active

Nora:

Campaign Convert kit, right?

Nora:

There's a bunch of great ones out there.

Nora:

You can.

Nora:

Your subscribers, in our case, we call them listeners, right?

Nora:

They're the same people.

Nora:

You can tag your audience members with specific tags, whether you're,

Nora:

they're buyers, they're non buyers, they're interested in X, maybe

Nora:

they're at a certain revenue level.

Nora:

However, you segment your audience so that you can serve them better

Nora:

and so that you can have more relevant conversations with them.

Nora:

Cuz that's the whole point of, of being able to segment your audience.

Nora:

You can do that within Hello Audio and what we do that, no.

Nora:

Podcast or private podcast provider does is we allow you to tailor the

Nora:

audio content that gets delivered to them based on those tags.

Nora:

So for example, in the middle of the funnel, you might have folks that are at

Nora:

a certain revenue level, or they have a certain asset or, or they're a certain,

Nora:

they have a certain attribute that your other audience members don't, which might

Nora:

mean that they might need an additional.

Nora:

Piece of information.

Nora:

They might need more explanation, they might need whatever

Nora:

it is that they might need.

Nora:

If they have that tag and they've, they've raised their hand and they

Nora:

said, I am this person, or I have this revenue level, whatever that is, you can

Nora:

actually now slip in an episode in that private podcast that goes only to the

Nora:

people who are tagged with that specific tag, which means whether you do this

Nora:

for buyers and non buyers, You know, you whatever you, you choose to do that.

Nora:

And now all of a sudden, not only are you able to reach people with audio

Nora:

more, cuz we know that audio allows you to unlock all the hours of the day.

Nora:

We're not sitting here at the screen.

Nora:

Right.

Nora:

And we can fit those into pockets of our day.

Nora:

Now we're actually able to deliver more.

Nora:

Relevant content.

Nora:

So that might be episodes.

Nora:

And we also have something that's we call dynamic content.

Nora:

And all that is, is pre-roll, that little clip that you might hear at

Nora:

the beginning of an episode or post roll, that the end kind of clip.

Nora:

And that might be an advertisement for an upcoming, you know, offer

Nora:

that you might have or a launch.

Nora:

Or it might just be a personal, like, Hey, if you have any questions, Reach

Nora:

out or here's my, here's my email address, or whatever that looks like.

Nora:

You have a lot of options that now all of a sudden takes segmentation and being

Nora:

able to deliver relevant information to an entirely different level.

Diane:

I guess that like post role is almost like the PS in the email

Diane:

where I guess if you were doing, if you think about, like, I'm thinking

Diane:

of like that weekly kind of newsletter style email marketing where maybe

Diane:

you're not in a hard promo, but you want your Ps to be like, Oh, PS if you

Diane:

need to, you can still buy my thing.

Diane:

That post role gives you the ability, because unlike email, they could get

Diane:

your entire back catalog of podcast depending on how you set it up.

Diane:

But it gives you the ability and that post role to make your PS current.

Diane:

So even if you give them the whole back role, you don't want them

Diane:

looking for an offer that you had six months ago or a year ago.

Diane:

You want them coming to the thing that you're leading them to.

Diane:

So the post role in my brain is like the PS and the email.

Nora:

I love that.

Nora:

I love the Ps.

Nora:

It's usually structured like here's the three ways that you can work with me.

Nora:

And they're usually like the super easy, like low pressure.

Nora:

Like, here's, like, I have a free training.

Nora:

Here you go.

Nora:

If you're looking for more support, go here.

Nora:

Right?

Nora:

Or if you wanna book a one on one, whatever that looks like, Yes.

Nora:

It, it that, that post roll clip can be changed based on tags.

Nora:

It can be changed based on dates.

Nora:

So if you're running an event and you wanna talk about the event,

Nora:

but only up until Tuesday , you can change it, you know, and make.

Nora:

Aspire and and swap something out from Tuesday on, that gives you so

Nora:

much more flexibility than having to rerecord a bunch of stuff and then

Nora:

wondering, Oh, am I sending people to a place that isn't relevant or an offer?

Nora:

I really am not interested in selling right now exactly what that is.

Diane:

Okay, so now we've brought them in with our exciting new Optin.

Diane:

We've nurtured them with our D delightful storytelling in our own.

Diane:

Actual voice and now we're ready to like go, Okay, let's buy something.

Diane:

That would be traditional when you're like, Here's the sales page.

Nora:

Mm.

Diane:

What does conversion using a private podcast or audio look like?

Nora:

Absolutely.

Nora:

So this is where launching with audio, so we kind of have attracting

Nora:

with audio, we've got nurture with audio, right?

Nora:

And now we actually and connect with audio I would say kind of goes in the middle.

Nora:

And now we have launch with audio.

Nora:

So what we're seeing is there's a lot of traditional launch methods.

Nora:

That are still very effective, right?

Nora:

Depending on your niche and your price point and your audience, whether you're

Nora:

running a challenge, those are still very effective for a lot of folks.

Nora:

Maybe it's a, a workshop paid or not.

Nora:

Yeah.

Nora:

You might still be running a webinar.

Nora:

You might still be running, you know, a, a video series.

Nora:

There's a lot of different ways to get your launch content out there,

Nora:

which would involve the sales page.

Nora:

What we're seeing is that as you're bringing people through your funnel, as

Nora:

you're bringing people and you're having.

Nora:

Conversation with them, continuing the conversation with them by allowing

Nora:

them to consume your launch content.

Nora:

And again, whatever that's your challenge, your workshop, all the

Nora:

things that you could possibly use.

Nora:

But by putting that in audio form, we're seeing double digit

Nora:

increases on conversions on the back end, even for folks.

Nora:

So we have an example, We have someone that used that ran a challenge

Nora:

and I would say maybe three times, you know, did the, the challenge,

Nora:

same exact challenge, consistent.

Nora:

Is all get out, which I loved.

Nora:

Consistent conversions, like 10%.

Nora:

Right?

Nora:

10% conversions.

Nora:

Every single time they ran this challenge, all they did was add audio

Nora:

and it bumped conversions up to 19%.

Nora:

All they did.

Nora:

And it was like

Diane:

So they just, they took the challenge content

Nora:

it.

Nora:

Made it easier to consume.

Diane:

and recorded it.

Diane:

Essentially, they spoke it out loud into a microphone.

Diane:

That's

Nora:

and they already had all the content, so they didn't, It was, you know,

Nora:

I think it was videos that they had done

Nora:

in their Facebook group.

Nora:

they

Nora:

just

Nora:

dragged and dropped it.

Nora:

They just dragged and dropped it because Hello Audio strips the audio for you.

Nora:

So you don't even have to go to like janky sites.

Nora:

If you have the video, just drag and drop it in.

Nora:

yet just by creating a, a private podcasted version of their launch content.

Nora:

So it's still protected, right?

Nora:

It's still like you're, and you're now able to see who's listening and when

Nora:

they're listening, which is, you know, usually data if you've got your video

Nora:

out there on YouTube or whatever, like.

Nora:

Probably not seeing granular by, you know, by email address who's listening

Nora:

and when, and that now allows you to be able to even make the conversation

Nora:

more relevant with those folks.

Nora:

But, but no matter, we've seen people do this with workshops, with

Nora:

challenges, with webinars all even we've had folks read their sales page.

Nora:

Into a private podcast as part of their launch sequence, and it increased

Nora:

conversions just because, I mean, it's like, it's not rocket science.

Nora:

We're just actually allowing them to consume it.

Nora:

If you think about, if you know the typical drop off day after day,

Nora:

if you're running like a five day challenge, right, Monday through

Nora:

Friday, it's pretty, pretty standard.

Nora:

There's a significant drop off day to day, right?

Nora:

When, when people aren't showing up or whatever it looks like By putting

Nora:

that into a private podcast and in one.

Nora:

People do This is by making the, the popup.

Nora:

It's like a popup podcast, which means this is not an insurance policy for you.

Nora:

This is, you know, if you've missed it, consume it.

Nora:

Cuz this thing's going away on Friday.

Nora:

And now all of a sudden you're creating this built in urgency, which is, you

Nora:

know, there's a marketing tool in your toolbox to be able to allow people to

Nora:

binge that content easily on the go, while they're on the go with, you know,

Nora:

earbuds or whatever they're doing.

Nora:

And if they consume your launch content, that's, that's what launch content is.

Nora:

It's designed to help you be more ready to buy.

Nora:

So just by making it easier to consume, by putting it into audio form, we're seeing

Nora:

folks double, sometimes even triple their normal conversion rates just because

Nora:

people are actually consuming the content.

Diane:

Wow.

Diane:

I'm a little speechless, which is unusual for me.

Diane:

. Is there anything that you think in traditional marketing that we either

Diane:

can't or maybe shouldn't do with audio?

Nora:

You know, I, It's interesting.

Nora:

I.

Nora:

Is I look at some folks that have very visual content, like very meaning like

Nora:

if I'm teaching something that's like, click and point here, do this here.

Nora:

Here's how you do this type of thing.

Nora:

You know, initially I would've thought that probably isn't the

Nora:

best place to only do audio.

Nora:

But now as I'm looking at the data and I'm seeing case studies come back even

Nora:

by offering the audio only version of.

Nora:

It allows people to, that it, it increases repetition.

Nora:

They hear it once, it takes the pressure off, and quite frankly, if they only

Nora:

offered it in video, people still.

Nora:

Aren't consuming it now, at least they kind of hear it once and now they kind

Nora:

of see where that person is taking them.

Nora:

So, you know, that would be kind of the first thing I think about is all the

Nora:

folks that are doing more visual content.

Nora:

But what we're seeing is the data proves that audio is still useful

Nora:

for consumption and then ultimately increasing conversions even on audio.

Nora:

I, you know, for me, I look at all.

Nora:

The options and the possibilities and every single piece of content that

Nora:

I've seen business owners create from the top of the funnel all the way

Nora:

through onboarding that new client and delivery and audio just makes it easier

Nora:

in every single aspect to consume.

Nora:

So there's not a single piece of, and I'm not anti videod, like I'm

Nora:

definitely not, I don't love creating them as a creator for all the, you

Nora:

know, hair, makeup, and video editing.

Nora:

That.

Nora:

Well, if you've ever done it, you understand you're

Nora:

probably, you, you get it.

Nora:

You understand why people don't wanna do it.

Nora:

But you know, for all practical purposes, no matter what your

Nora:

content is, it's so easy.

Nora:

You can get a feed up in literally minutes.

Nora:

And I'm not just saying that, like, just be, I'm obviously biased with

Nora:

audio, but it's so easy to do.

Nora:

With the results and the conversion numbers that we're seeing and how much

Nora:

it increases audience engagement and audience, just all of it, it's, it's a

Nora:

worthy experiment for everyone to do, no matter what content you're creating.

Diane:

And I think that keyword there is also experiment, Because you wanna

Diane:

be kind of sure that things are worth the effort if you're gonna do save video

Diane:

or like run a massive challenge in a Facebook group, et cetera, et cetera.

Diane:

Whereas because this is kind of easy to put out.

Diane:

You could do a little like mini test case of it, see if it works.

Diane:

If it doesn't, it's probably taking you half an hour to build the thing if you've

Diane:

got five, five minute episodes, right.

Diane:

Because Hello Audio will do the transcript and everything for you anyway.

Diane:

So to me, that I find I'm vastly more likely to be like, this is a topic

Diane:

I'm interested in talking about.

Diane:

Let me talk about it.

Diane:

Let me tell people I've talked about it.

Diane:

Are people listening to it?

Diane:

And then if they're not, I'm like, Oh, okay.

Diane:

I'm either not explaining this correctly or like, Hey, I can see they've dropped

Diane:

off after episode two out of 10.

Diane:

The, I'm not engaging them in this topic either.

Diane:

Like, how do I go back a step?

Diane:

Right?

Diane:

So it gives you, I find really like fast data.

Nora:

Yes.

Nora:

Yes.

Nora:

And, and I think that's one thing that if you think of traditional or

Nora:

more conventional podcasters, right?

Nora:

Like folks that have amazing shows like this, you don't get.

Nora:

That granular data, yes, you might be able to see how many

Nora:

people are listening to this.

Nora:

Right?

Nora:

And, and by the way, if you're listening, we think you're amazing.

Nora:

But we don't get to see your, your email tied to your listening

Nora:

stats and with private podcasts you do, you do get to see that.

Nora:

So you have data around.

Nora:

Exactly how do you and what do we make decisions on when it comes to running

Nora:

experiments and having a business?

Nora:

No matter what we're doing as an entrepreneur, we look at the data and

Nora:

then we make choices, and it's all, to your point, it's all in experiment.

Nora:

Marketing is just a series of experiments, and I think what makes it so cool to your

Nora:

point is when we look at audio and we see the results, there's evidence there and

Nora:

it's like, well, It's also easy to do.

Nora:

It's easy to run, and it's inexpensive to run that experiment.

Nora:

I would much rather run an experiment to create a private podcast to

Nora:

see if that increases conversions or increases engagement through a

Nora:

challenge than I would trying to drop another 10 grand on ads like that.

Nora:

There's something about being able to make this.

Nora:

Accessible not only to your listeners, to your audience, and now they can, They

Nora:

can listen to your content whenever, wherever, which I think is amazing.

Nora:

But as a business owner, as a busy creator, this is accessible for you

Nora:

to pivot, to test messaging, to see if people are interested, to test,

Nora:

to see if you have the right stories.

Nora:

Go back to the stats, facts and stories, right?

Nora:

Like, are you using the right stories to create engagement?

Nora:

Are you.

Nora:

to evoke emotion like audio is the best way, and I think the easiest and fastest

Nora:

way to be able to test those things.

Diane:

And I guess nobody ever got upset when they discovered a new podcast

Diane:

and it had like a hundred episode.

Diane:

But if you say to someone, Right, I'm gonna send you a hundred emails.

Diane:

You've signed up, here's a hundred emails today in your inbox,

Diane:

that's a really different vibe.

Diane:

Right?

Diane:

If someone emails us more than, like, once every couple of days, I'm following

Diane:

somebody's launch at the moment.

Diane:

More from like a, I'm curious about their style versus an

Diane:

intense need to buy the product.

Diane:

And they have emailed me every single day this week, sometimes a couple of

Diane:

times a day, but they're very upfront about their strategy at the beginning.

Diane:

So like I'm expecting it, but it's still a bit jarring.

Diane:

Every time they show up in my inbox, I'm like, How can there be another email?

Diane:

Right?

Diane:

Whereas, When my, one of my favorite podcasters Steven Bartlet, who is

Diane:

Diary CEO, upped his production from like once a week to, I didn't even

Diane:

know how many episodes he puts out his prolific multiple every week.

Diane:

There was no part of me that I was upset by that,

Nora:

Yep.

Diane:

There was no part of me that was like, Ugh.

Diane:

And his episodes are an hour and a half.

Nora:

Oh.

Diane:

They're in depth juicy interviews, right?

Diane:

If somebody sent me the email equivalent over an hour and a half

Diane:

podcast, I would just be gone.

Diane:

If somebody sent me the blog equivalent, I would be gone.

Diane:

Whereas we're prepared to listen to somebody tell us a story

Diane:

in our headphones, right?

Nora:

I love that analogy.

Nora:

It's perfect.

Nora:

It's, it's so true, right?

Nora:

Because it's, it's like you control and it's, it's bingeable at your pace

Nora:

and then as the creator you get to see who your super listeners are, right?

Nora:

So like at Hello Audio, we have the Super Listener score, which allows

Nora:

you to see who are those folks that are binging and that are super

Nora:

interested in what you have to say.

Nora:

I.

Diane:

And you, I guess you could even segment with that and be like,

Diane:

Here's a little super listener bonus.

Nora:

Yep.

Diane:

That's kind of like the subscriber level of like normal

Diane:

iTunes or whatever, right.

Diane:

Where you can subscribe and then you can see all those bonus episodes,

Diane:

but you can't access them like, Oh, I want in, I wanna be in the club.

Diane:

So what is your favorite thing that you've seen somebody do at any

Diane:

point in the funnel from a marketing perspective, what's the favorite thing

Diane:

you've seen someone do with Hello?

Nora:

This is rough cuz there's so many unique ways to do this.

Nora:

I.

Diane:

you pick a couple.

Nora:

I'm, I appreciate that.

Nora:

Thank you for not letting me eliminating to one cause.

Nora:

That's a rough one.

Nora:

I think so, first and foremost, the popup podcast.

Nora:

I love, like, limited time exclusive popup podcast.

Nora:

I love that.

Nora:

I, that the, just the, the strategy itself, it, it's like built in urgency.

Nora:

I am.

Nora:

I am not a fan of bro marketing.

Nora:

I am not a fan of fake urgency or fake scarcity.

Nora:

Like all that crap can just die like a very quick death very, very soon.

Nora:

Right?

Nora:

But when you have a podcast that's like, Hey, this is gonna expire, it's

Nora:

gonna go away, and that's a real thing.

Nora:

You're like, I, this is like, Because what are you doing as an owner?

Nora:

You're like, I really want people to consume this information and I'm making

Nora:

it really easy for them to consume it whenever they want to, whenever

Nora:

it fits into those pockets of time.

Nora:

Those popup podcasts I think are amazing.

Nora:

We had Amy Porterfield just used a popup podcast for her list

Nora:

building into the launch of dca.

Nora:

So as she went into her launch for dca, she absolutely used Hello

Nora:

Audio to do a popup podcast, which I thought was an amazing way.

Nora:

For her to kind of have that exclusivity, the, the ability for, to build urgency to

Nora:

consume it, in order for her to build that list prior to launch, which I love that.

Nora:

You can do it for launches that have anything that's time sensitive

Nora:

and with Hello Audio, you can also do Evergreen ones as well.

Nora:

So it doesn't have to be date driven.

Nora:

It could be, you know, Hey, I, you, you get seven days to listen to this because I

Nora:

believe it's really that important to you.

Nora:

So I, I love popup podcast.

Diane:

Yeah, and I think also for somebody like me who is.

Diane:

Really comfortable in the audio thing.

Diane:

Like that's a, that feels really easy to me.

Diane:

If you told me I needed to create like some kind of like challenge

Diane:

or video series or anything, I can think of 20 reasons off the top of

Diane:

my head why that's not gonna happen.

Diane:

But if you said to me, Okay, Diane, you need to have done a

Diane:

popup podcast by the end of the weekend, it would just be done.

Nora:

It's

Diane:

Right.

Diane:

So let's just revisit for anyone who isn't a podcast, Let's do a quick refresh on

Diane:

what kind of tech are we talking about?

Diane:

Let's talk through how complicated this is.

Diane:

Cause I think your stats really do sell that it's a solid marketing tool,

Diane:

if not a cut above marketing tool.

Diane:

But I know people will be listening and they'll be like, Well, I don't really,

Diane:

I don't like the sound of my voice.

Diane:

Like all the things you hear about the reason.

Diane:

Like, people will often say to me like, I wanna do a podcast, but

Diane:

I've been thinking about a podcast.

Diane:

But I think until you do it, it feels like this huge barrier.

Diane:

So Can we remove that barrier to people trying.

Diane:

To use podcasts as a marketing tool,

Nora:

Yes.

Nora:

Yes, I think so.

Nora:

I think I hear that a lot, right?

Nora:

I, I've been thinking about a podcast, and I think the biggest thing is there's

Nora:

a difference between a public podcast, what everyone thinks about when you

Nora:

hear, I wanna start a podcast to grow my business, that's, most people are

Nora:

talking about a public podcast, right?

Nora:

Where you're doing shows like this or you're interviewing and Yes,

Nora:

like you could, you could tell people, it takes a commitment.

Nora:

You have to schedule interviews, you've gotta find folks.

Nora:

You've gotta, like, there's, there's some consistent work that needs

Nora:

to be done, and it's all great.

Nora:

. And if you're not really feeling that, you don't, you don't need to be a

Nora:

podcaster to have a podcast because you can enjoy private podcasts, which

Nora:

all that really is, is just, it's using the podcast communication channel,

Nora:

which millions and million, hundreds of millions are using every single week.

Nora:

So if we look at just a quick stat the folks that, the number of hours

Nora:

that are people are consuming podcast.

Nora:

Data, like content in a podcast app is rivaling the number of hours that

Nora:

people are on Netflix every single week.

Nora:

So there are millions of people who are already listening to stuff.

Nora:

It's like, why are we not meeting them where they're already at?

Nora:

They're in their podcast app listening to content, and you don't need to

Nora:

be a podcaster and have a show or an interview style show that is

Nora:

like a weekly or a daily thing.

Nora:

To have a square, to own a square inside their podcast app.

Nora:

You can have a private podcast and podcast, all sorts of different content,

Nora:

whether it's your lead magnet, your video series, your blogs, your newsletters.

Nora:

You have, you have a lot of options when it comes to creating a podcast.

Nora:

And it comes, you know, when we look at the tech and what's really

Nora:

involved, we've had folks that don't have a microphone, they just act.

Nora:

They open up their voice recorder app on their phone.

Nora:

And they just talk into it.

Nora:

They send the file, they save the file.

Nora:

Maybe they have a bunch of files in Google Drive or whatever that is, and

Nora:

they just use that to create a podcast.

Nora:

We have other folks that record, they might have a conversation

Nora:

of their coaching on Zoom.

Nora:

We have a direct integration with Zoom, so you don't even

Nora:

have to download and upload.

Nora:

Like you could connect your Zoom account and it shows up

Nora:

already in your audio inbox.

Nora:

But it's, it can be that easy where you don't need to worry about

Nora:

having the expensive mic, you don't need to worry about, you know,

Nora:

having that overproduced show.

Nora:

It could just be you, your voice and you sharing your expertise,

Nora:

and that's what you're packaging up in that private podcast to be

Nora:

able to share with your audience.

Nora:

It's, it's a lot easier, I think, than people.

Nora:

Then people might realize, and that's actually one of the strategies and

Nora:

one of the reasons why we chose the marketing strategy that we did is

Nora:

because when we saw that over 70% of our users launched their first feed

Nora:

in less than a day, and then usually we have a bunch of other people that

Nora:

are like, Oh, if I would've known how easy it was, I would've done it too.

Nora:

We're like, You know what?

Nora:

We just need to let people experiment with it.

Nora:

And that's why we chose to do the seven day trial without requiring any

Nora:

credit card whatsoever, is because it's like, Hey, you know, we say it's

Nora:

easy, but let's put our money where our mouth is and, and prove it to you.

Nora:

And so that's, I think that's a thing is if you're thinking about it, try it.

Nora:

It's not, you know, you don't need a credit card to try it.

Nora:

We're not gonna charge your bill you right away.

Nora:

Like you can just literally try it and see how easy it is to, to be able

Nora:

to, to launch a private podcast in, in a very, very short amount of time.

Nora:

Whereas that content in any other way could absolutely take days, weeks,

Nora:

months, and for some folks even years.

Diane:

Yeah, I'll be sure to link that in the show notes because I think that is the

Diane:

key to whether you're public podcasting or private podcasting, is you have to start.

Diane:

, it's, it's never gonna get easier while you're thinking about doing it.

Diane:

You have to actually try it.

Diane:

I mean, how amazing would that be?

Diane:

And you don't need to worry that it's this polished thing that's

Diane:

gonna live on iTunes forever.

Diane:

Like, you can take it down the next day if you want, if you hate it

Diane:

that much, but you probably won't.

Diane:

Oh, I could talk about audio like all day.

Diane:

It's just so exciting to me.

Diane:

I think it's a super powerful platform and I obviously, otherwise I wouldn't spend

Diane:

my time and effort creating a podcast.

Diane:

But I also do have multiple private podcasts for a lot of different things

Diane:

now when people are taking this free trial, I really just wanna give them

Diane:

a little inside Scoopy scoop about why they should go and do this now.

Diane:

Because I know you've got little super secret something coming in October

Diane:

for all of your Hello Audio users.

Nora:

Yes we do.

Nora:

So it's so exciting cuz we, we get a lot of folks who may not be super

Nora:

interested in building the six figure or seven figure business.

Nora:

Right.

Nora:

But they definitely wanna monetize their expertise.

Nora:

I mean, who couldn't use a couple of extra thousand bucks a month, Right?

Nora:

Or some

Nora:

extra cash.

Nora:

right?

Nora:

There's always shoes.

Nora:

There's, you know, I would say the Peloton rower, but I just saw the price

Nora:

on that, so that's not gonna happen.

Nora:

But But is it, You know, everyone could use some extra cash,

Nora:

whether you wanna take your family on a vacation or whatever.

Nora:

And so there's a lot of folks out there that wanna just monetize their

Nora:

expertise, but the thought of creating.

Nora:

A traditional video course is just daunting.

Nora:

I mean, it's like the slides and the makeup and it's like, oh,

Nora:

you're trying to do all the things.

Nora:

And so what we're doing is we are gonna run an audio course accelerator

Nora:

for everyone who is on a paid plan with Hello Audio, and we're gonna

Nora:

help everyone in that accelerator.

Nora:

Build an audio course and hopefully within those 30 days sell their audio course.

Nora:

So we're gonna go over the structure of how to create that course.

Nora:

We're gonna also, we're gonna be with everyone every step of the way, and we're

Nora:

gonna give them some real, practical, easy strategies to actually market

Nora:

and sell so that people can monetize their expertise in such an easier way.

Nora:

Than audio.

Nora:

No other tech stacks, no other, you know, technical things required.

Nora:

It's just all within Hello Audio.

Nora:

And it's gonna be really awesome.

Nora:

We're so excited to be able to share that with our.

Diane:

And that's an opportunity to get input from.

Diane:

Two people who are incredibly good at what they do.

Diane:

Nora, who is the marketing pro, and then Lindsay, who is a professor who literally

Diane:

taught for a living and taught people how to build courses as her business before.

Diane:

Hello Audio.

Diane:

So I think that's a winning combination.

Diane:

So get in there, play around with it, decide if you wanna upgrade,

Diane:

and come and join us in creating that course in the accelerator.

Diane:

I'm very excited.

Nora:

I am too.

Nora:

I'm so excited.

Diane:

Oh.

Diane:

So to finish up, I always ask my guests the same two questions.

Diane:

What is your number one lifestyle boundary for your business?

Nora:

Oh, this is a good one.

Nora:

I have been historically horrible at setting boundaries.

Nora:

I will say though, as I've gotten older, I have gotten much better.

Nora:

And so I have very specific time blocks on my calendar.

Nora:

Where I do not take calls.

Nora:

So my LY cuts off after a certain time every single day.

Nora:

And that is right now the time of day where my kids come home from school.

Nora:

So I am actually able to greet them face to face and not have my face

Nora:

either in a computer or on a phone.

Nora:

So that is my biggest boundary and I, it's made a world of difference.

Nora:

Just, I only have so many summers left with the kids

Nora:

before they go off to college.

Nora:

That is probably something I'm the most proud of putting in place and sticking.

Diane:

Amazing.

Diane:

I think that's a pretty big boundary.

Diane:

You're like, Oh, I haven't really have any boundaries.

Diane:

It's like, yes, that's

Diane:

a pretty huge boundary, especially because that's, I think, a very easy one to move

Diane:

out of the way when it's inconvenient.

Diane:

it's very easy to be like, they're not gonna notice for one day if I'm not there.

Diane:

Right.

Diane:

And then one day becomes

Nora:

Seven in a row and Yeah,

Diane:

Exactly.

Diane:

Okay.

Diane:

And then finally, what is the worst piece of cookie cutter advice you've

Diane:

been given in your business journey?

Nora:

Oh God.

Nora:

That I've been given.

Nora:

I've heard a lot of crap.

Nora:

There's so many.

Nora:

The one that sticks in my head, probably because of my experience

Nora:

working with all of the marketing campaigns that I've looked at, is, is

Nora:

the whole one your one funnel away?

Nora:

I, I can't, I can't.

Nora:

It's just, I, Yeah, just the phrase itself, it's like, You're one really good

Nora:

conversation away from making a sale.

Nora:

Like that's okay, but funnels are not the field of dreams.

Nora:

They're not magical.

Nora:

They're not like, it's that, that one phrase.

Nora:

it creates a visceral reaction for folks that.

Nora:

Marketers and for folks that have sold, like I've helped sell so many

Nora:

millions of dollars of things, it's like I know what it takes to actually

Nora:

have a successful campaign, and it's not just being one funnel away.

Nora:

So that's kind of my, the one thing that I think bothers me, that

Nora:

gets to me every time I see it.

Diane:

Especially not these days when you can't just run ads to that funnel.

Diane:

Like back in the days of traffic, maybe you were a little closer to being one

Diane:

funnel away, but in today's times, you're a really large amount of money

Nora:

Yeah, Yeah, it's, it's very different how, you know, back in the

Nora:

day when Facebook ads worked and you could literally, you could have crappy

Nora:

offers or crappy pa, like there's so many things you could get away with.

Nora:

I would say even five years ago.

Nora:

That you cannot get away with.

Nora:

There, there were things that you could have done that would've made millions

Nora:

five years ago or four years ago, and, and now people won't even, it's, it's not

Nora:

even in, it's, doesn't even register as something they would want to engage with.

Nora:

So, yeah, it's very, very different.

Diane:

Awesome.

Diane:

Well, this has been a fabulous chat.

Diane:

I'm sure people will want more Nora and more Hello Audio.

Diane:

Where is a good place on the socials for them to find that?

Nora:

You can find me at Nora, either norasudduth.com or at Nora Sudduth on

Nora:

Instagram and you can connect with us on Hello Audio at hello audio fm on Instagram

Diane:

awesome.

Diane:

Thank you so much.

Nora:

Thanks for having me.

Nora:

It's been a blast.

Nora:

You enjoyed this episode, don't forget to follow the podcast and leave us a review.

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