If your email open rates have tanked, your ads are costing you a fortune or you’re dreading the effort required to create that 3 video series for your next launch, try audio.
Nora Sudduth, co-founder of Hello Audio walks you through how the sound of your voice can improve your opt-in rates, challenge conversions and add a little something special to help your marketing stand out in a crowded world
Key Takeaway
Audio creates a natural, cohesive conversation in a way that video and email can't replicate while being quicker and easier to produce.
We talk about
Links
Click here to sign up for a free, no credit card required trial of Hello Audio. (affiliate link)
To read the transcript, grab the resources and explore other episodes go to dianemayor.com/181
Welcome to coffee and compass.
Speaker:I'm Diane.
Speaker:And this is a show for lifestyle entrepreneurs.
Speaker:Those people building a business to support their life.
Speaker:Instead of living to build a business.
Speaker:If this is you stick around for strategies of doing business more
Speaker:efficiently, with more ease and in a way that feels oh, so good to you.
Speaker:Hey, Hey, today's guest Nora Sudduth is a business and marketing advisor who
Speaker:has helped businesses sell have a $500 million of products and services online.
Speaker:She's also the co-founder of one of my favorite business softwares.
Speaker:Hello, audio.
Speaker:Now as a podcast, I naturally have an affinity for audio.
Speaker:And Nora kindly agreed to answer all my questions.
Speaker:On the crossover between audio and marketing.
Speaker:So how do we use audio to invite people into our
Speaker:hey, Nora welcomes the show.
Nora:Hey, thanks for having.
Diane:I am excited to dive into audio as always, especially on a podcast.
Diane:But let's kick off with a little intro to you and your business journey.
Nora:Absolutely.
Nora:I actually took more of that traditional path to success, so I
Nora:actually started in corporate, so entrepreneurialism was not on my radar.
Nora:When I kind of started doing this, I spent over 15 years in corporate kind
Nora:of climbing that corporate ladder.
Nora:And I didn't hate it.
Nora:I met a lot of great people.
Nora:I learned a lot along the way.
Nora:Worked for a lot of amazing companies, from startups to Fortune 500.
Nora:But it just wasn't for me.
Nora:So I decided that, you know, I wanted my kids to be able to take
Nora:the bus home and not spend all day in daycare, you know, after, after work.
Nora:So, ended up retiring from corporate, started my own marketing
Nora:agency, built that to multiple six figures in less than nine months.
Nora:I happened to be, at the time I did this.
Nora:I was using WordPress, but this is just when ClickFunnels started coming out.
Nora:So it was like the birthday, right when they, they were brand spanking new.
Nora:People weren't using the word funnel like they do now.
Nora:Now I think it's kind of like a dirty F word, but . But I think back then it
Nora:was very new and novel and I started using the tool with some of my clients.
Nora:Had a lot of great success.
Nora:Russell found out what I was doing and we had kind of been in his orbit through
Nora:coaching programs and things like that.
Nora:But he ended up tapping me and said, Hey, would you be willing to shut
Nora:down your marketing agency and come rebuild our certified partner program?
Nora:And I did.
Nora:So that was kind of my introduction to.
Nora:Really now being with ClickFunnels and working with them for a few
Nora:years and building a few seven figure programs for ClickFunnels and for
Nora:Russell, I had had a chance to review thousands of marketing campaigns.
Nora:And so when you get to, you know, at that level of exposure and you
Nora:build that many funnels, all of a sudden you kind of start to recognize
Nora:what works and what doesn't work.
Nora:You see the trends you kind of really understand and, and really diving
Nora:deep into that marketing psychology.
Nora:And at that point I was like, okay.
Nora:This is, this is something that I, I can, this is a skill like
Nora:the, you know, I thought like the corporate thing was kind of my gig.
Nora:I'm like, Oh no, this is what I was born to do.
Nora:And now, you know, years later, I've now helped sell over half a
Nora:billion dollars of stuff online.
Nora:So product services I've haven't met.
Nora:You know, a marketing campaign that I, I didn't love to be able
Nora:to tinker with and optimize.
Nora:And you know, now as I look at where we're at now with being a
Nora:co-founder of Hello Audio, and now using audio and specifically
Nora:private podcasts for marketing, it's opening up a whole new world.
Nora:Like, oh, just.
Nora:So many new options as, as trends have shifted, ads haven't
Nora:worked for a lot of folks.
Nora:Like there's so many things that are just different with attracting and converting
Nora:leads and being able to really leverage private podcasts now to start doing
Nora:these things is, I think it is gonna be a game changer for a lot of folks.
Diane:Do you think that the pandemic has allowed you folks at Hello Audio to.
Diane:Really like grow Hello audio into the platform than it is.
Diane:Are people more interested in, let's say, a private podcast than
Diane:let me download a PDF or a three video series or whatever it is.
Nora:I love it.
Nora:I, you know, I think to some extent, yes.
Nora:But I, I think the biggest reason why people are open to using audio is the
Nora:pandemic kind of forced us to pivot.
Nora:It forced us to try new things and I think, you know, if, if things
Nora:were just continuing to work, like they've always worked, people
Nora:would probably just keep doing it.
Nora:And I think, you know, we see things like the the three part video series or maybe
Nora:not as effective as they used to be.
Nora:Webinars are maybe not as effective as they used to be.
Nora:There's a, you know, everyone has their own graveyard of PDF downloads that
Nora:they've had from over the years, and they're just not as effective in terms of
Nora:building a connection with your audience.
Nora:And so I think, you know, it, audio and, and specifically private podcasts are
Nora:coming at such a perfect time because of people's, there's just more willingness
Nora:to, to experiment and try new things.
Nora:A and it's easy as hell, like, I mean, private podcast.
Nora:So easy is, you know, compared to some of the other lead magnet techniques or
Nora:some of the client attraction techniques that are out there today, and I think
Nora:those two things combined along with the effectiveness and just the results
Nora:that we're seeing, I think has really created a perfect storm for a lot
Nora:of folks to gravitate toward tools like Hello Audio, to help them do.
Diane:Yeah, I feel like on the client side it's just the ease of,
Diane:you know, I'm never on a long walk or a long car journey thinking, Ooh, I
Diane:could really read that PDF right now.
Diane:Right?
Diane:It just doesn't, just doesn't land for me.
Diane:And then on the producer side, the creator side of the equation, There
Diane:is no part of me that wakes up in the morning and thinks, Ooh, I can't wait to
Diane:do my hair and makeup for video today.
Nora:End of that
Diane:Right.
Diane:Whereas for me, Literally all it takes for me to do a private
Diane:podcast is to reach over and grab my microphone and plug it in, right?
Diane:So there is some tech involved, but not a lot of tech.
Diane:But it's just, so for me it's the ease on both sides as the consumer and as
Diane:the producer of that kind of content.
Diane:So let's talk about where it sits in our funnels.
Diane:Right.
Diane:Are private podcasts like, Hello, new person, come forth and meet me.
Diane:Or are they more like nurture, Nurture, or are they like by my thing,
Nora:All of the above.
Nora:That's the cool part about this is that we've had, So let's take the
Nora:top, We'll start from the top and I'll give you some examples there.
Nora:So I had someone that was using an ebook and it was actually converting
Nora:well and I was honestly a little surprised at . Well, it was converting
Nora:to cold traffic and I was like, Really?
Nora:It was converting at 20.
Nora:That's actually pretty decent for cold traffic, brand new, you know, here's,
Nora:this is how you're gonna get to know me.
Nora:This is how you're, you're doing stuff.
Nora:This wasn't my e.
Nora:, but all we did was switch the content.
Nora:We switched it to a private podcast delivery.
Nora:So now we took, you know, we had the author speak that, that
Nora:ebook into a private podcast.
Nora:We turned it into a private podcast and now conversions went from 20% to 80%
Nora:and that was the only thing we changed.
Nora:And we was like, Okay, let's take a look at that.
Nora:Because as we think about.
Nora:Our own tendencies as consumers, right?
Nora:And, and we, I've done this.
Nora:I'm guilty as charged on this.
Nora:I'll download cuz the content is, you know, I won't opt in for something
Nora:cuz my email is worth something.
Nora:If I, especially if I give you the real one, right?
Nora:Like, that's , like, that's, that's actually really good.
Nora:That means it's like, I think your, your lead magnet is valuable and so
Nora:I, you know, I have every intention.
Nora:Of reading that PDF or consuming it, but I'm busy, like everyone else is busy.
Nora:I haven't met anyone who doesn't have a consumer or an ideal
Nora:client that isn't busy and I just think, Oh, I'll do that later.
Nora:And every time we do that, every time your lead does that or your perspective
Nora:lead does that, it takes them out of that buying cycle and you're not
Nora:able, if they're not consuming that amazing content you just spent, God
Nora:knows how long putting together.
Nora:It's not effective, it's not gonna lead them to that next
Nora:step or the middle of the funnel.
Nora:And so what we found is not only did conversions go up, because people are
Nora:like, Oh, I'll actually, I believe, I believe in myself and I'll believe
Nora:I'll consume this cuz it's easier.
Nora:I know I'm busy and I'll be able to listen to this on the go.
Nora:Now what we saw is not only the, the 80% conversions had actually
Nora:help people take the next step.
Nora:So we increased conversions by double digits on the next step of his funnel.
Nora:Just because we made it easier for people to consume the lead, the lead
Nora:magnet, the lead content that kind of led people to that next step.
Nora:So it's, it can be used in every single aspect, but as we look at from, you know,
Nora:the lead magnet to high, to nurturing and getting people, I mean, audio is
Nora:great to have people get to know you even if you're the best writer ever.
Nora:We have copywriters that use Hello Audio.
Nora:And they, they still have private podcasts of the writing.
Nora:They, they, you know, who doesn't wanna hear from the author and hear your nuances
Nora:and your personality kind of come through.
Nora:And it's a great way to be able to build relationships and
Nora:connections with your audience.
Nora:And ultimately that's what's gonna.
Nora:Create those conversions on the back end.
Nora:It's when people actually believe that you can help them, that your
Nora:product or your service is what they need at this time, right?
Nora:It's all of the things that we need to create that environment for them to buy.
Nora:It's a lot easier to do that over audio than it is any other medium.
Diane:as you were talking I was thinking.
Diane:How we're asking people to consume a private podcast is how we would more
Diane:naturally meet a person like you.
Diane:Don't turn up at a cocktail party and be like, It's nice to meet you.
Diane:Here's my pdf of, of all the interesting things about me.
Diane:And when you finish that one, you can click here and I'll give you another one.
Diane:Right.
Diane:So I can see why that kind of journey to, Okay.
Diane:What's next is feels more natural and less forced and less salesy for everyone.
Diane:Did the person keep the ebook or did they just switch the
Diane:ebook off completely and moved?
Nora:They switched it completely in this example, but we have had people keep it.
Nora:So we've had folks that have downloadable PDFs that are like checklists or.
Nora:Books or guides, that kind of stuff.
Nora:And what we've had other people do is they've kept that workbook or they've
Nora:kept that cheat sheet or whatever it is, and they just added a supplemental
Nora:audio guide to walk people through it.
Nora:So if you think about now what that can do, cuz if you think
Nora:about marketing content, right?
Nora:You got stats, facts and stories.
Nora:That's kind of what's supporting that lead magnet.
Nora:And so now you're able to kind of tell them the background.
Nora:Why this step is so important, or why this checklist works, or some of the pitfalls
Nora:of, of people that have used, or where people get stuck and you're able to tell
Nora:stories, and it's just a great way to be able to demonstrate your expertise
Nora:as the authority in whatever you do in your niche or in your, you know, area.
Nora:And then, Also be able to establish connections through those stats, facts and
Nora:stories that you're telling your audience.
Nora:And to your point, I love this.
Nora:And actually I want, this is important because if I've, I
Nora:looked at all the marketing campaigns that I've ever looked at.
Nora:You know, we talk about funnels, we talk about, you know, all
Nora:different types of funnels.
Nora:All we're doing in every single marketing campaign is we're having a
Nora:conversation with a prospective client.
Nora:That's all this is.
Nora:So if you think about marketing as a conversation, it doesn't matter how the
Nora:heck you're delivering that conversation.
Nora:Could be email, could be webinar, could be lots of different
Nora:pieces, kind of patched together.
Nora:It still has to be a cohesive conversation and we still need to have certain
Nora:things come across, like be able to, to demonstrate our ability to help them or
Nora:get them the result or whatever that is.
Nora:And so if we think about all the different mediums we could choose
Nora:to have that conversation in, right?
Nora:Cause like you said, this is a very natural, we just go to a
Nora:coffee shop, have a conversation.
Nora:What's the most likely thing that's gonna be able to help you as the business owner
Nora:or creator, get that conversation across?
Nora:It's usually an audio conversation.
Nora:It's a lot more difficult to patch together emails and a webinar and
Nora:a video and all those things and still make it feel like you're
Nora:having a natural conversation.
Nora:So we're really taking it back to the root, which is what Mark
Nora:makes marketing effective, is having really good conversations
Nora:with our prospective clients.
Diane:Right.
Diane:So now we've gone out, we've done our usual promotions that we
Diane:would do for any kind of opt-in.
Diane:We've got people, they've come along, they're like, Oh my
Diane:gosh, a podcast is amazing.
Diane:I want everything.
Diane:And they're now in middle of funnel.
Diane:So they're on our email list.
Diane:Are we now replacing, sending emails to people with podcasts or are we doing
Diane:something else that's supplemental to emails in the middle of the.
Nora:Some people do, so they have replaced him.
Nora:So I will say this, the inbox is crowded.
Nora:I don't think that's news to anyone.
Nora:We've seen marketers recommend physical mail because your physical mailbox
Nora:is actually now less crowded than your digital mailbox, You know, And
Nora:being able to open it, we've seen is, I've looked at client stats, we've,
Nora:they've seen open rates historically they've been decreasing, right?
Nora:You might get some blips and if you're really great at email subject,
Nora:you know, lines and that kind of stuff there, and you maybe your.
Nora:Open rate is consistent if you're really sending valuable content, but in general,
Nora:it's, it's actually difficult to get consistent opens in the inbox just because
Nora:people are getting a lot of content.
Nora:And so what, what the private podcast channel does is
Nora:it's kind of the new inbox.
Nora:It's a new channel of communication that now you're opening between you
Nora:and that person and you're able to communicate with them through that
Nora:medium or through that channel.
Nora:So we absolutely still have folks that use that, that, that private
Nora:podcast to continue communications.
Nora:We have, like I had mentioned TAR and K is an amazing copywriter.
Nora:She has her newsletters that she sends out.
Nora:And she speaks them.
Nora:So it's like, Hey, if you don't wanna read, you don't
Nora:wanna take the time and read.
Nora:Let me read these to you.
Nora:Do you wanna listen to these newsletters instead?
Nora:And there's a lot of, and, and for the love of all things, Holy, you know,
Nora:do you wanna listen to these instead?
Nora:Does not mean make them download an MP3 file.
Nora:Make them try to figure out where the heck that file ended up on, wherever device
Nora:they're listening to, and then try to op.
Nora:It's like, No, why would you do that?
Nora:It's a lot more convenient that the podcast app has
Nora:everything right there for you.
Nora:It's all organized, it's sequential.
Nora:They don't have to work for it.
Nora:Like if you really wanna, you're spending all this time creating this content, your
Nora:newsletters, your blog posts, all the stuff you're using to nurture that person.
Nora:Why are we not making it easier to consume?
Nora:That's the, that's where I think the magic of private podcasts come in.
Nora:So whether it's the email newsletters, whether it's workshops that you put on,
Nora:or trainings or coaching calls that you do, anything that you're doing in the
Nora:middle of the funnel, that content that you're creating that demonstrate your
Nora:expertise, that might kind of seed.
Nora:In that offer, you might be kinda laying the groundwork for whatever
Nora:offer is coming next or, or per preemptively dealing with hesitations
Nora:or potential sales objections.
Nora:All that content you're creating can absolutely be delivered over
Nora:audio through this private podcast and it actually gets consumed.
Nora:That's the magic of the middle of the funnel.
Diane:And I think it has that unique ability that it's so much easier to.
Diane:Update it to provide like a little something extra at the end.
Diane:It's just a quick recording versus, okay, now I have to think
Diane:through an email, et cetera.
Diane:So I just wanna be really clear for people who don't live in Hello Audio as
Diane:much as I do , are we saying that if you wanted to Hello Audio could replace your.
Diane:Your emailers, your CRMs, your like convert kits.
Diane:Is that where we're at?
Nora:Technically you can.
Nora:So I will say that Hello Audio is unique in our space.
Nora:When we look at all the competitors that also are quote unquote podcast host.
Nora:Hello Audio isn't just a podcast host, it's, it functions more like an audio crm.
Nora:So what we can do is just like your whatever CRM you use, Active
Nora:Campaign Convert kit, right?
Nora:There's a bunch of great ones out there.
Nora:You can.
Nora:Your subscribers, in our case, we call them listeners, right?
Nora:They're the same people.
Nora:You can tag your audience members with specific tags, whether you're,
Nora:they're buyers, they're non buyers, they're interested in X, maybe
Nora:they're at a certain revenue level.
Nora:However, you segment your audience so that you can serve them better
Nora:and so that you can have more relevant conversations with them.
Nora:Cuz that's the whole point of, of being able to segment your audience.
Nora:You can do that within Hello Audio and what we do that, no.
Nora:Podcast or private podcast provider does is we allow you to tailor the
Nora:audio content that gets delivered to them based on those tags.
Nora:So for example, in the middle of the funnel, you might have folks that are at
Nora:a certain revenue level, or they have a certain asset or, or they're a certain,
Nora:they have a certain attribute that your other audience members don't, which might
Nora:mean that they might need an additional.
Nora:Piece of information.
Nora:They might need more explanation, they might need whatever
Nora:it is that they might need.
Nora:If they have that tag and they've, they've raised their hand and they
Nora:said, I am this person, or I have this revenue level, whatever that is, you can
Nora:actually now slip in an episode in that private podcast that goes only to the
Nora:people who are tagged with that specific tag, which means whether you do this
Nora:for buyers and non buyers, You know, you whatever you, you choose to do that.
Nora:And now all of a sudden, not only are you able to reach people with audio
Nora:more, cuz we know that audio allows you to unlock all the hours of the day.
Nora:We're not sitting here at the screen.
Nora:Right.
Nora:And we can fit those into pockets of our day.
Nora:Now we're actually able to deliver more.
Nora:Relevant content.
Nora:So that might be episodes.
Nora:And we also have something that's we call dynamic content.
Nora:And all that is, is pre-roll, that little clip that you might hear at
Nora:the beginning of an episode or post roll, that the end kind of clip.
Nora:And that might be an advertisement for an upcoming, you know, offer
Nora:that you might have or a launch.
Nora:Or it might just be a personal, like, Hey, if you have any questions, Reach
Nora:out or here's my, here's my email address, or whatever that looks like.
Nora:You have a lot of options that now all of a sudden takes segmentation and being
Nora:able to deliver relevant information to an entirely different level.
Diane:I guess that like post role is almost like the PS in the email
Diane:where I guess if you were doing, if you think about, like, I'm thinking
Diane:of like that weekly kind of newsletter style email marketing where maybe
Diane:you're not in a hard promo, but you want your Ps to be like, Oh, PS if you
Diane:need to, you can still buy my thing.
Diane:That post role gives you the ability, because unlike email, they could get
Diane:your entire back catalog of podcast depending on how you set it up.
Diane:But it gives you the ability and that post role to make your PS current.
Diane:So even if you give them the whole back role, you don't want them
Diane:looking for an offer that you had six months ago or a year ago.
Diane:You want them coming to the thing that you're leading them to.
Diane:So the post role in my brain is like the PS and the email.
Nora:I love that.
Nora:I love the Ps.
Nora:It's usually structured like here's the three ways that you can work with me.
Nora:And they're usually like the super easy, like low pressure.
Nora:Like, here's, like, I have a free training.
Nora:Here you go.
Nora:If you're looking for more support, go here.
Nora:Right?
Nora:Or if you wanna book a one on one, whatever that looks like, Yes.
Nora:It, it that, that post roll clip can be changed based on tags.
Nora:It can be changed based on dates.
Nora:So if you're running an event and you wanna talk about the event,
Nora:but only up until Tuesday , you can change it, you know, and make.
Nora:Aspire and and swap something out from Tuesday on, that gives you so
Nora:much more flexibility than having to rerecord a bunch of stuff and then
Nora:wondering, Oh, am I sending people to a place that isn't relevant or an offer?
Nora:I really am not interested in selling right now exactly what that is.
Diane:Okay, so now we've brought them in with our exciting new Optin.
Diane:We've nurtured them with our D delightful storytelling in our own.
Diane:Actual voice and now we're ready to like go, Okay, let's buy something.
Diane:That would be traditional when you're like, Here's the sales page.
Nora:Mm.
Diane:What does conversion using a private podcast or audio look like?
Nora:Absolutely.
Nora:So this is where launching with audio, so we kind of have attracting
Nora:with audio, we've got nurture with audio, right?
Nora:And now we actually and connect with audio I would say kind of goes in the middle.
Nora:And now we have launch with audio.
Nora:So what we're seeing is there's a lot of traditional launch methods.
Nora:That are still very effective, right?
Nora:Depending on your niche and your price point and your audience, whether you're
Nora:running a challenge, those are still very effective for a lot of folks.
Nora:Maybe it's a, a workshop paid or not.
Nora:Yeah.
Nora:You might still be running a webinar.
Nora:You might still be running, you know, a, a video series.
Nora:There's a lot of different ways to get your launch content out there,
Nora:which would involve the sales page.
Nora:What we're seeing is that as you're bringing people through your funnel, as
Nora:you're bringing people and you're having.
Nora:Conversation with them, continuing the conversation with them by allowing
Nora:them to consume your launch content.
Nora:And again, whatever that's your challenge, your workshop, all the
Nora:things that you could possibly use.
Nora:But by putting that in audio form, we're seeing double digit
Nora:increases on conversions on the back end, even for folks.
Nora:So we have an example, We have someone that used that ran a challenge
Nora:and I would say maybe three times, you know, did the, the challenge,
Nora:same exact challenge, consistent.
Nora:Is all get out, which I loved.
Nora:Consistent conversions, like 10%.
Nora:Right?
Nora:10% conversions.
Nora:Every single time they ran this challenge, all they did was add audio
Nora:and it bumped conversions up to 19%.
Nora:All they did.
Nora:And it was like
Diane:So they just, they took the challenge content
Nora:it.
Nora:Made it easier to consume.
Diane:and recorded it.
Diane:Essentially, they spoke it out loud into a microphone.
Diane:That's
Nora:and they already had all the content, so they didn't, It was, you know,
Nora:I think it was videos that they had done
Nora:in their Facebook group.
Nora:they
Nora:just
Nora:dragged and dropped it.
Nora:They just dragged and dropped it because Hello Audio strips the audio for you.
Nora:So you don't even have to go to like janky sites.
Nora:If you have the video, just drag and drop it in.
Nora:yet just by creating a, a private podcasted version of their launch content.
Nora:So it's still protected, right?
Nora:It's still like you're, and you're now able to see who's listening and when
Nora:they're listening, which is, you know, usually data if you've got your video
Nora:out there on YouTube or whatever, like.
Nora:Probably not seeing granular by, you know, by email address who's listening
Nora:and when, and that now allows you to be able to even make the conversation
Nora:more relevant with those folks.
Nora:But, but no matter, we've seen people do this with workshops, with
Nora:challenges, with webinars all even we've had folks read their sales page.
Nora:Into a private podcast as part of their launch sequence, and it increased
Nora:conversions just because, I mean, it's like, it's not rocket science.
Nora:We're just actually allowing them to consume it.
Nora:If you think about, if you know the typical drop off day after day,
Nora:if you're running like a five day challenge, right, Monday through
Nora:Friday, it's pretty, pretty standard.
Nora:There's a significant drop off day to day, right?
Nora:When, when people aren't showing up or whatever it looks like By putting
Nora:that into a private podcast and in one.
Nora:People do This is by making the, the popup.
Nora:It's like a popup podcast, which means this is not an insurance policy for you.
Nora:This is, you know, if you've missed it, consume it.
Nora:Cuz this thing's going away on Friday.
Nora:And now all of a sudden you're creating this built in urgency, which is, you
Nora:know, there's a marketing tool in your toolbox to be able to allow people to
Nora:binge that content easily on the go, while they're on the go with, you know,
Nora:earbuds or whatever they're doing.
Nora:And if they consume your launch content, that's, that's what launch content is.
Nora:It's designed to help you be more ready to buy.
Nora:So just by making it easier to consume, by putting it into audio form, we're seeing
Nora:folks double, sometimes even triple their normal conversion rates just because
Nora:people are actually consuming the content.
Diane:Wow.
Diane:I'm a little speechless, which is unusual for me.
Diane:. Is there anything that you think in traditional marketing that we either
Diane:can't or maybe shouldn't do with audio?
Nora:You know, I, It's interesting.
Nora:I.
Nora:Is I look at some folks that have very visual content, like very meaning like
Nora:if I'm teaching something that's like, click and point here, do this here.
Nora:Here's how you do this type of thing.
Nora:You know, initially I would've thought that probably isn't the
Nora:best place to only do audio.
Nora:But now as I'm looking at the data and I'm seeing case studies come back even
Nora:by offering the audio only version of.
Nora:It allows people to, that it, it increases repetition.
Nora:They hear it once, it takes the pressure off, and quite frankly, if they only
Nora:offered it in video, people still.
Nora:Aren't consuming it now, at least they kind of hear it once and now they kind
Nora:of see where that person is taking them.
Nora:So, you know, that would be kind of the first thing I think about is all the
Nora:folks that are doing more visual content.
Nora:But what we're seeing is the data proves that audio is still useful
Nora:for consumption and then ultimately increasing conversions even on audio.
Nora:I, you know, for me, I look at all.
Nora:The options and the possibilities and every single piece of content that
Nora:I've seen business owners create from the top of the funnel all the way
Nora:through onboarding that new client and delivery and audio just makes it easier
Nora:in every single aspect to consume.
Nora:So there's not a single piece of, and I'm not anti videod, like I'm
Nora:definitely not, I don't love creating them as a creator for all the, you
Nora:know, hair, makeup, and video editing.
Nora:That.
Nora:Well, if you've ever done it, you understand you're
Nora:probably, you, you get it.
Nora:You understand why people don't wanna do it.
Nora:But you know, for all practical purposes, no matter what your
Nora:content is, it's so easy.
Nora:You can get a feed up in literally minutes.
Nora:And I'm not just saying that, like, just be, I'm obviously biased with
Nora:audio, but it's so easy to do.
Nora:With the results and the conversion numbers that we're seeing and how much
Nora:it increases audience engagement and audience, just all of it, it's, it's a
Nora:worthy experiment for everyone to do, no matter what content you're creating.
Diane:And I think that keyword there is also experiment, Because you wanna
Diane:be kind of sure that things are worth the effort if you're gonna do save video
Diane:or like run a massive challenge in a Facebook group, et cetera, et cetera.
Diane:Whereas because this is kind of easy to put out.
Diane:You could do a little like mini test case of it, see if it works.
Diane:If it doesn't, it's probably taking you half an hour to build the thing if you've
Diane:got five, five minute episodes, right.
Diane:Because Hello Audio will do the transcript and everything for you anyway.
Diane:So to me, that I find I'm vastly more likely to be like, this is a topic
Diane:I'm interested in talking about.
Diane:Let me talk about it.
Diane:Let me tell people I've talked about it.
Diane:Are people listening to it?
Diane:And then if they're not, I'm like, Oh, okay.
Diane:I'm either not explaining this correctly or like, Hey, I can see they've dropped
Diane:off after episode two out of 10.
Diane:The, I'm not engaging them in this topic either.
Diane:Like, how do I go back a step?
Diane:Right?
Diane:So it gives you, I find really like fast data.
Nora:Yes.
Nora:Yes.
Nora:And, and I think that's one thing that if you think of traditional or
Nora:more conventional podcasters, right?
Nora:Like folks that have amazing shows like this, you don't get.
Nora:That granular data, yes, you might be able to see how many
Nora:people are listening to this.
Nora:Right?
Nora:And, and by the way, if you're listening, we think you're amazing.
Nora:But we don't get to see your, your email tied to your listening
Nora:stats and with private podcasts you do, you do get to see that.
Nora:So you have data around.
Nora:Exactly how do you and what do we make decisions on when it comes to running
Nora:experiments and having a business?
Nora:No matter what we're doing as an entrepreneur, we look at the data and
Nora:then we make choices, and it's all, to your point, it's all in experiment.
Nora:Marketing is just a series of experiments, and I think what makes it so cool to your
Nora:point is when we look at audio and we see the results, there's evidence there and
Nora:it's like, well, It's also easy to do.
Nora:It's easy to run, and it's inexpensive to run that experiment.
Nora:I would much rather run an experiment to create a private podcast to
Nora:see if that increases conversions or increases engagement through a
Nora:challenge than I would trying to drop another 10 grand on ads like that.
Nora:There's something about being able to make this.
Nora:Accessible not only to your listeners, to your audience, and now they can, They
Nora:can listen to your content whenever, wherever, which I think is amazing.
Nora:But as a business owner, as a busy creator, this is accessible for you
Nora:to pivot, to test messaging, to see if people are interested, to test,
Nora:to see if you have the right stories.
Nora:Go back to the stats, facts and stories, right?
Nora:Like, are you using the right stories to create engagement?
Nora:Are you.
Nora:to evoke emotion like audio is the best way, and I think the easiest and fastest
Nora:way to be able to test those things.
Diane:And I guess nobody ever got upset when they discovered a new podcast
Diane:and it had like a hundred episode.
Diane:But if you say to someone, Right, I'm gonna send you a hundred emails.
Diane:You've signed up, here's a hundred emails today in your inbox,
Diane:that's a really different vibe.
Diane:Right?
Diane:If someone emails us more than, like, once every couple of days, I'm following
Diane:somebody's launch at the moment.
Diane:More from like a, I'm curious about their style versus an
Diane:intense need to buy the product.
Diane:And they have emailed me every single day this week, sometimes a couple of
Diane:times a day, but they're very upfront about their strategy at the beginning.
Diane:So like I'm expecting it, but it's still a bit jarring.
Diane:Every time they show up in my inbox, I'm like, How can there be another email?
Diane:Right?
Diane:Whereas, When my, one of my favorite podcasters Steven Bartlet, who is
Diane:Diary CEO, upped his production from like once a week to, I didn't even
Diane:know how many episodes he puts out his prolific multiple every week.
Diane:There was no part of me that I was upset by that,
Nora:Yep.
Diane:There was no part of me that was like, Ugh.
Diane:And his episodes are an hour and a half.
Nora:Oh.
Diane:They're in depth juicy interviews, right?
Diane:If somebody sent me the email equivalent over an hour and a half
Diane:podcast, I would just be gone.
Diane:If somebody sent me the blog equivalent, I would be gone.
Diane:Whereas we're prepared to listen to somebody tell us a story
Diane:in our headphones, right?
Nora:I love that analogy.
Nora:It's perfect.
Nora:It's, it's so true, right?
Nora:Because it's, it's like you control and it's, it's bingeable at your pace
Nora:and then as the creator you get to see who your super listeners are, right?
Nora:So like at Hello Audio, we have the Super Listener score, which allows
Nora:you to see who are those folks that are binging and that are super
Nora:interested in what you have to say.
Nora:I.
Diane:And you, I guess you could even segment with that and be like,
Diane:Here's a little super listener bonus.
Nora:Yep.
Diane:That's kind of like the subscriber level of like normal
Diane:iTunes or whatever, right.
Diane:Where you can subscribe and then you can see all those bonus episodes,
Diane:but you can't access them like, Oh, I want in, I wanna be in the club.
Diane:So what is your favorite thing that you've seen somebody do at any
Diane:point in the funnel from a marketing perspective, what's the favorite thing
Diane:you've seen someone do with Hello?
Nora:This is rough cuz there's so many unique ways to do this.
Nora:I.
Diane:you pick a couple.
Nora:I'm, I appreciate that.
Nora:Thank you for not letting me eliminating to one cause.
Nora:That's a rough one.
Nora:I think so, first and foremost, the popup podcast.
Nora:I love, like, limited time exclusive popup podcast.
Nora:I love that.
Nora:I, that the, just the, the strategy itself, it, it's like built in urgency.
Nora:I am.
Nora:I am not a fan of bro marketing.
Nora:I am not a fan of fake urgency or fake scarcity.
Nora:Like all that crap can just die like a very quick death very, very soon.
Nora:Right?
Nora:But when you have a podcast that's like, Hey, this is gonna expire, it's
Nora:gonna go away, and that's a real thing.
Nora:You're like, I, this is like, Because what are you doing as an owner?
Nora:You're like, I really want people to consume this information and I'm making
Nora:it really easy for them to consume it whenever they want to, whenever
Nora:it fits into those pockets of time.
Nora:Those popup podcasts I think are amazing.
Nora:We had Amy Porterfield just used a popup podcast for her list
Nora:building into the launch of dca.
Nora:So as she went into her launch for dca, she absolutely used Hello
Nora:Audio to do a popup podcast, which I thought was an amazing way.
Nora:For her to kind of have that exclusivity, the, the ability for, to build urgency to
Nora:consume it, in order for her to build that list prior to launch, which I love that.
Nora:You can do it for launches that have anything that's time sensitive
Nora:and with Hello Audio, you can also do Evergreen ones as well.
Nora:So it doesn't have to be date driven.
Nora:It could be, you know, Hey, I, you, you get seven days to listen to this because I
Nora:believe it's really that important to you.
Nora:So I, I love popup podcast.
Diane:Yeah, and I think also for somebody like me who is.
Diane:Really comfortable in the audio thing.
Diane:Like that's a, that feels really easy to me.
Diane:If you told me I needed to create like some kind of like challenge
Diane:or video series or anything, I can think of 20 reasons off the top of
Diane:my head why that's not gonna happen.
Diane:But if you said to me, Okay, Diane, you need to have done a
Diane:popup podcast by the end of the weekend, it would just be done.
Nora:It's
Diane:Right.
Diane:So let's just revisit for anyone who isn't a podcast, Let's do a quick refresh on
Diane:what kind of tech are we talking about?
Diane:Let's talk through how complicated this is.
Diane:Cause I think your stats really do sell that it's a solid marketing tool,
Diane:if not a cut above marketing tool.
Diane:But I know people will be listening and they'll be like, Well, I don't really,
Diane:I don't like the sound of my voice.
Diane:Like all the things you hear about the reason.
Diane:Like, people will often say to me like, I wanna do a podcast, but
Diane:I've been thinking about a podcast.
Diane:But I think until you do it, it feels like this huge barrier.
Diane:So Can we remove that barrier to people trying.
Diane:To use podcasts as a marketing tool,
Nora:Yes.
Nora:Yes, I think so.
Nora:I think I hear that a lot, right?
Nora:I, I've been thinking about a podcast, and I think the biggest thing is there's
Nora:a difference between a public podcast, what everyone thinks about when you
Nora:hear, I wanna start a podcast to grow my business, that's, most people are
Nora:talking about a public podcast, right?
Nora:Where you're doing shows like this or you're interviewing and Yes,
Nora:like you could, you could tell people, it takes a commitment.
Nora:You have to schedule interviews, you've gotta find folks.
Nora:You've gotta, like, there's, there's some consistent work that needs
Nora:to be done, and it's all great.
Nora:. And if you're not really feeling that, you don't, you don't need to be a
Nora:podcaster to have a podcast because you can enjoy private podcasts, which
Nora:all that really is, is just, it's using the podcast communication channel,
Nora:which millions and million, hundreds of millions are using every single week.
Nora:So if we look at just a quick stat the folks that, the number of hours
Nora:that are people are consuming podcast.
Nora:Data, like content in a podcast app is rivaling the number of hours that
Nora:people are on Netflix every single week.
Nora:So there are millions of people who are already listening to stuff.
Nora:It's like, why are we not meeting them where they're already at?
Nora:They're in their podcast app listening to content, and you don't need to
Nora:be a podcaster and have a show or an interview style show that is
Nora:like a weekly or a daily thing.
Nora:To have a square, to own a square inside their podcast app.
Nora:You can have a private podcast and podcast, all sorts of different content,
Nora:whether it's your lead magnet, your video series, your blogs, your newsletters.
Nora:You have, you have a lot of options when it comes to creating a podcast.
Nora:And it comes, you know, when we look at the tech and what's really
Nora:involved, we've had folks that don't have a microphone, they just act.
Nora:They open up their voice recorder app on their phone.
Nora:And they just talk into it.
Nora:They send the file, they save the file.
Nora:Maybe they have a bunch of files in Google Drive or whatever that is, and
Nora:they just use that to create a podcast.
Nora:We have other folks that record, they might have a conversation
Nora:of their coaching on Zoom.
Nora:We have a direct integration with Zoom, so you don't even
Nora:have to download and upload.
Nora:Like you could connect your Zoom account and it shows up
Nora:already in your audio inbox.
Nora:But it's, it can be that easy where you don't need to worry about
Nora:having the expensive mic, you don't need to worry about, you know,
Nora:having that overproduced show.
Nora:It could just be you, your voice and you sharing your expertise,
Nora:and that's what you're packaging up in that private podcast to be
Nora:able to share with your audience.
Nora:It's, it's a lot easier, I think, than people.
Nora:Then people might realize, and that's actually one of the strategies and
Nora:one of the reasons why we chose the marketing strategy that we did is
Nora:because when we saw that over 70% of our users launched their first feed
Nora:in less than a day, and then usually we have a bunch of other people that
Nora:are like, Oh, if I would've known how easy it was, I would've done it too.
Nora:We're like, You know what?
Nora:We just need to let people experiment with it.
Nora:And that's why we chose to do the seven day trial without requiring any
Nora:credit card whatsoever, is because it's like, Hey, you know, we say it's
Nora:easy, but let's put our money where our mouth is and, and prove it to you.
Nora:And so that's, I think that's a thing is if you're thinking about it, try it.
Nora:It's not, you know, you don't need a credit card to try it.
Nora:We're not gonna charge your bill you right away.
Nora:Like you can just literally try it and see how easy it is to, to be able
Nora:to, to launch a private podcast in, in a very, very short amount of time.
Nora:Whereas that content in any other way could absolutely take days, weeks,
Nora:months, and for some folks even years.
Diane:Yeah, I'll be sure to link that in the show notes because I think that is the
Diane:key to whether you're public podcasting or private podcasting, is you have to start.
Diane:, it's, it's never gonna get easier while you're thinking about doing it.
Diane:You have to actually try it.
Diane:I mean, how amazing would that be?
Diane:And you don't need to worry that it's this polished thing that's
Diane:gonna live on iTunes forever.
Diane:Like, you can take it down the next day if you want, if you hate it
Diane:that much, but you probably won't.
Diane:Oh, I could talk about audio like all day.
Diane:It's just so exciting to me.
Diane:I think it's a super powerful platform and I obviously, otherwise I wouldn't spend
Diane:my time and effort creating a podcast.
Diane:But I also do have multiple private podcasts for a lot of different things
Diane:now when people are taking this free trial, I really just wanna give them
Diane:a little inside Scoopy scoop about why they should go and do this now.
Diane:Because I know you've got little super secret something coming in October
Diane:for all of your Hello Audio users.
Nora:Yes we do.
Nora:So it's so exciting cuz we, we get a lot of folks who may not be super
Nora:interested in building the six figure or seven figure business.
Nora:Right.
Nora:But they definitely wanna monetize their expertise.
Nora:I mean, who couldn't use a couple of extra thousand bucks a month, Right?
Nora:Or some
Nora:extra cash.
Nora:right?
Nora:There's always shoes.
Nora:There's, you know, I would say the Peloton rower, but I just saw the price
Nora:on that, so that's not gonna happen.
Nora:But But is it, You know, everyone could use some extra cash,
Nora:whether you wanna take your family on a vacation or whatever.
Nora:And so there's a lot of folks out there that wanna just monetize their
Nora:expertise, but the thought of creating.
Nora:A traditional video course is just daunting.
Nora:I mean, it's like the slides and the makeup and it's like, oh,
Nora:you're trying to do all the things.
Nora:And so what we're doing is we are gonna run an audio course accelerator
Nora:for everyone who is on a paid plan with Hello Audio, and we're gonna
Nora:help everyone in that accelerator.
Nora:Build an audio course and hopefully within those 30 days sell their audio course.
Nora:So we're gonna go over the structure of how to create that course.
Nora:We're gonna also, we're gonna be with everyone every step of the way, and we're
Nora:gonna give them some real, practical, easy strategies to actually market
Nora:and sell so that people can monetize their expertise in such an easier way.
Nora:Than audio.
Nora:No other tech stacks, no other, you know, technical things required.
Nora:It's just all within Hello Audio.
Nora:And it's gonna be really awesome.
Nora:We're so excited to be able to share that with our.
Diane:And that's an opportunity to get input from.
Diane:Two people who are incredibly good at what they do.
Diane:Nora, who is the marketing pro, and then Lindsay, who is a professor who literally
Diane:taught for a living and taught people how to build courses as her business before.
Diane:Hello Audio.
Diane:So I think that's a winning combination.
Diane:So get in there, play around with it, decide if you wanna upgrade,
Diane:and come and join us in creating that course in the accelerator.
Diane:I'm very excited.
Nora:I am too.
Nora:I'm so excited.
Diane:Oh.
Diane:So to finish up, I always ask my guests the same two questions.
Diane:What is your number one lifestyle boundary for your business?
Nora:Oh, this is a good one.
Nora:I have been historically horrible at setting boundaries.
Nora:I will say though, as I've gotten older, I have gotten much better.
Nora:And so I have very specific time blocks on my calendar.
Nora:Where I do not take calls.
Nora:So my LY cuts off after a certain time every single day.
Nora:And that is right now the time of day where my kids come home from school.
Nora:So I am actually able to greet them face to face and not have my face
Nora:either in a computer or on a phone.
Nora:So that is my biggest boundary and I, it's made a world of difference.
Nora:Just, I only have so many summers left with the kids
Nora:before they go off to college.
Nora:That is probably something I'm the most proud of putting in place and sticking.
Diane:Amazing.
Diane:I think that's a pretty big boundary.
Diane:You're like, Oh, I haven't really have any boundaries.
Diane:It's like, yes, that's
Diane:a pretty huge boundary, especially because that's, I think, a very easy one to move
Diane:out of the way when it's inconvenient.
Diane:it's very easy to be like, they're not gonna notice for one day if I'm not there.
Diane:Right.
Diane:And then one day becomes
Nora:Seven in a row and Yeah,
Diane:Exactly.
Diane:Okay.
Diane:And then finally, what is the worst piece of cookie cutter advice you've
Diane:been given in your business journey?
Nora:Oh God.
Nora:That I've been given.
Nora:I've heard a lot of crap.
Nora:There's so many.
Nora:The one that sticks in my head, probably because of my experience
Nora:working with all of the marketing campaigns that I've looked at, is, is
Nora:the whole one your one funnel away?
Nora:I, I can't, I can't.
Nora:It's just, I, Yeah, just the phrase itself, it's like, You're one really good
Nora:conversation away from making a sale.
Nora:Like that's okay, but funnels are not the field of dreams.
Nora:They're not magical.
Nora:They're not like, it's that, that one phrase.
Nora:it creates a visceral reaction for folks that.
Nora:Marketers and for folks that have sold, like I've helped sell so many
Nora:millions of dollars of things, it's like I know what it takes to actually
Nora:have a successful campaign, and it's not just being one funnel away.
Nora:So that's kind of my, the one thing that I think bothers me, that
Nora:gets to me every time I see it.
Diane:Especially not these days when you can't just run ads to that funnel.
Diane:Like back in the days of traffic, maybe you were a little closer to being one
Diane:funnel away, but in today's times, you're a really large amount of money
Nora:Yeah, Yeah, it's, it's very different how, you know, back in the
Nora:day when Facebook ads worked and you could literally, you could have crappy
Nora:offers or crappy pa, like there's so many things you could get away with.
Nora:I would say even five years ago.
Nora:That you cannot get away with.
Nora:There, there were things that you could have done that would've made millions
Nora:five years ago or four years ago, and, and now people won't even, it's, it's not
Nora:even in, it's, doesn't even register as something they would want to engage with.
Nora:So, yeah, it's very, very different.
Diane:Awesome.
Diane:Well, this has been a fabulous chat.
Diane:I'm sure people will want more Nora and more Hello Audio.
Diane:Where is a good place on the socials for them to find that?
Nora:You can find me at Nora, either norasudduth.com or at Nora Sudduth on
Nora:Instagram and you can connect with us on Hello Audio at hello audio fm on Instagram
Diane:awesome.
Diane:Thank you so much.
Nora:Thanks for having me.
Nora:It's been a blast.
Nora:You enjoyed this episode, don't forget to follow the podcast and leave us a review.