Ellen Yin is the founder & host of Cubicle to CEO®, a top 1% podcast and media platform creating financially transparent content, events, and education empowering entrepreneurs to pursue what's possible. Ellen quit her corporate job without a backup plan and bootstrapped her first $300 freelance project into over $2 million in revenue by age 28. Ellen has mentored more than 10,000 students through her online programs and also owns the Cubicle to CEO® Clubhouse, a women's coworking space in Salem, Oregon. Her work has been featured in Forbes, the Today Show, Yahoo Finance, and 100+ other publications.
Ellen has been considering entering the hospitality industry, and today she joins the show “STR-curious,” turning the questions around on us. We talk through her goals with short-term rentals, the importance of location, achieving an STR license, the metrics to consider when purchasing a property, and why you should be thinking about your exit strategy from the very beginning.
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Hello, hello.
Sarah:Welcome back for the great episode.
Sarah:My name is Sarah Karakaian.
Annette:I am Annette Grant, and together we are--
Both Annette & Sarah:Thanks For Visiting.
Sarah:We are going to kick off this episode like we do every week, that's
Sarah:sharing one of you, our amazing listeners or viewers if you're here on YouTube
Sarah:with us, and share your property.
Sarah:You're using the hashtag #STRShareSunday.
Sarah:We will not only share you on our Instagram page on Sundays, but also
Sarah:blast you out on our email list, talk about here on the podcast,
Sarah:give you some free marketing, which is a segue to today's show.
Sarah:Annette, who are we sharing this week?
Annette:Today we are sharing @purvisionproperties, and
Annette:that's P-U-R-V-I-S-I-O-N, and it's Jake and Jackie Purvis.
Annette:Please go check them out.
Annette:I'm going to give you a couple of reasons why.
Annette:Number one, they're short form video content, aka reels, they are crushing it.
Annette:Jake and Jackie, I hope you don't mind, I'm going to tell our listeners,
Annette:please go look at what they're doing.
Annette:Look how they're showcasing their properties with the short form video.
Annette:They're doing an excellent it's job.
Annette:It's fun.
Annette:It shows you would want to go to their place.
Annette:It gets you excited to stay in the property.
Annette:But one other thing I want to highlight, because we talk about this
Annette:very often, just like most people in the short-term rental world, they
Annette:don't just have one because I'm sure they started with one, they have
Annette:three and they're all under their larger brand of Purvision Properties.
Annette:But they have the centennial, the perch, and the cove.
Annette:And I love the centennial, it's a 100 years old.
Annette:The perch is a modified A-frame, and the cove is a lake cabin.
Annette:So they have different properties, but they're all held under their
Annette:larger brand of Purvision Properties.
Annette:So if you are someone that is struggling with trying to figure out, how do I
Annette:create content for all of my places?
Annette:Do I have different handles and different names and this, that, go check them out.
Annette:See how well they're doing it.
Annette:About the interior of their homes too, they've done a really great job.
Annette:One of their properties has this amazing, green accent color flowing throughout from
Annette:their glassware to wallpaper in a room.
Annette:Just a really great use of color.
Annette:And I want to go stay with them.
Sarah:They're branding experts.
Sarah:You guys are doing a great job.
Annette:Yeah.
Annette:So please, go find some inspiration, in not only the spaces that they are
Annette:creating, but the content they are creating to showcase their spaces.
Annette:So well done, Purvision Properties.
Annette:We can't wait to hopefully come stay with you one day.
Annette:But speaking of the Pacific Northwest--
Sarah:And speaking of marketing experts, we're going to
Sarah:introduce you to today's guest.
Sarah:In today's episode, we have the one and only Ellen Yin, the founder and host
Sarah:of Cubicle to CEO, a top 1% podcast, you're welcome, and media platform
Sarah:creating a financially transparent content, events and education empowering
Sarah:entrepreneurs to pursue what is possible.
Sarah:She is my friends.
Sarah:She is STR curious.
Sarah:She is Airbnb curious and so if you are a listener who's yet to buy your first
Sarah:property, or if maybe you're a co-host or a property manager and you're wondering
Sarah:what your client is potentially thinking, this episode is going to be for you.
Sarah:Ellen, welcome to the show.
Ellen:Sarah and Annette, I am so pleased to be here.
Ellen:And yes, all of you listening, think of this like free market research.
Ellen:I'll be your guinea pig.
Annette:And if you didn't notice in Sarah's intro, if there is anything
Annette:to take away from this episode, it is inspiration for the name of Ellen's
Annette:podcast, which is Cubicle to CEO.
Annette:So if you are there, if you're at work right now today, we want you to be at
Annette:your job, potentially in your cubicle to the CEO of your hospitality brand.
Annette:So please just maybe write that down, cubicle to CEO, that's on your goal list.
Annette:That's what we want for everyone.
Annette:And hey, you can love your job.
Annette:Maybe it's cubicle and CEO.
Annette:So, um, maybe you're somebody that wants to do both, so you can
Annette:rename it cubicle and CEO too.
Annette:But, Ellen, let's tell our guests a little bit really quick though.
Annette:We are no stranger to you.
Annette:This is a very normal thing.
Annette:Ellen used to be one of our coaches, everybody.
Annette:We can let you in and we've been on the mic with her before.
Annette:We've asked her a lot of questions, but always us asking Ellen her expert
Annette:advice, and she was a very, very important part of us launching our
Annette:hosting business mastery membership.
Annette:And so we're super thankful for her, and also just letting our listeners know,
Annette:we have always continued to invest in ourselves and so we just want to offer
Annette:that up to you to invest in yourself.
Annette:You never know who you're going to meet and where that network is going
Annette:to turn out to, us today on the show.
Annette:So Ellen, we've talked about it a lot because we have done some masterminding,
Annette:we've been in-person, and you have a lot of questions about short-term rentals.
Annette:And I hope you don't mind us sharing this.
Annette:Ellen financially is very capable of purchasing this home.
Annette:You have some cash, allocated sitting there waiting to pounce
Annette:at the right property, correct?
Ellen:Absolutely.
Ellen:It's really about for me, finding the right opportunity.
Ellen:And as an entrepreneur, and I'm sure the two of you can relate,
Ellen:you're always thinking about not only the ROI of a potential
Ellen:investment, but also cost opportunity.
Ellen:So it's like if you use your funds for one specific thing, it removes the option
Ellen:maybe to use that cash for something else.
Ellen:And so you have to weigh the opportunity cost and ask yourself,
Ellen:which one best aligns with my goals, my long-term vision, which one is going
Ellen:to support my needs in the meantime?
Ellen:And so there's so many factors to consider, and that's why I'm so, so
Ellen:grateful to the two of you because you're the first people I've met really in the
Ellen:short-term real estate space that feel so accessible, and even though you're such
Ellen:experts in this category, I feel like you still can resonate and understand
Ellen:what it's like to be a beginner, and you're really able to guide people like
Ellen:me through this process of exploring STR.
Ellen:So I'm super grateful for that.
Sarah:Where are you today in your short-term rental journey?
Sarah:I've talked to you a couple times, and on your mind, but where is it
Sarah:sitting in terms of, is that cost opportunity leaning more towards the
Sarah:short-term rental investment or not?
Ellen:So interesting thing that has happened since we last saw each other
Ellen:in December in North Carolina for our in-person mastermind, I actually
Ellen:hired a wealth manager that, Hayley, our mutual friend, introduced me to.
Ellen:So shout-out Caitlin Carlson.
Ellen:And goes back to your point, Annette, that it's so important in your journey
Ellen:to invest in mentors, invest in help, invest in support in whatever way that
Ellen:looks like, whether it's a DIY course, or whether it's something more intimate.
Ellen:But I think that to your point, it's all about the people that you meet within
Ellen:those containers, like that will pay more dividends in your life than any
Ellen:strategy or skill you walk away with.
Ellen:Anyways, because I got introduced to my new wealth manager, we literally
Ellen:just had our onboarding call.
Ellen:So I'm actually waiting until she maps out my portfolio strategy
Ellen:before making any concrete purchases or moves to ensure that I'm making
Ellen:the right moves in the right order.
Ellen:So it's not a matter of if I will have an STR, I know I will.
Ellen:It's really just a matter of when.
Ellen:But as far as my curiosity goes, my interest and why I
Ellen:want an STR has not changed.
Ellen:So for those of you listening who don't have the same context, I live
Ellen:in Oregon and we're only about an hour's drive away from the coast.
Ellen:And being by the ocean is one of my favorite places to be.
Ellen:It brings me so much peace and I have this dream of wanting to have an STR
Ellen:in my portfolio that, of course, can provide cash flow or tax benefits,
Ellen:but also a place that can really be a legacy for my family where we can
Ellen:come personally to stay make memories.
Ellen:So that's my approach or desire for wanting to buy an STR.
Annette:Love it.
Annette:And then I know you and your partner, you have done some pretty extensive research.
Annette:I think you hired a real estate coach when you were just thinking
Annette:about maybe long-term rentals.
Annette:Can you take us through that thought process too of what piqued your
Annette:interest in real estate period, and then going down through your
Annette:learning, your education part, and then thinking more on the STR side?
Ellen:Yeah, absolutely.
Ellen:So yeah, you're right.
Ellen:We totally invested in real estate programs and mentorship
Ellen:early on, even before we knew for sure if this was an asset class
Ellen:that we wanted to be a part of.
Ellen:And really, I think it comes down to if you're wanting to invest in something
Ellen:new or try something new, you have to raise your own financial IQ around that.
Ellen:It's like you have to learn the language of that industry, and
Ellen:the more you understand the better quality questions you can ask.
Ellen:And this is something I think the three of us agree on.
Ellen:A lot of your success is dictated by the quality of questions you ask.
Ellen:So you need to be able to have better understanding to actually
Ellen:formulate those questions.
Ellen:And so for us, we first started looking in long-term rentals, so typical single
Ellen:family housing, three bed, two bath style.
Ellen:And the thing that really drew me to real estate is that there are so many levers
Ellen:you can pull within this asset class that are not true for every asset class.
Ellen:So one I liked that with rentals especially, you don't have to rely on
Ellen:something like speculation, which is more the deal in an asset class like let's
Ellen:say stocks and bonds or the stock market.
Ellen:Because when you buy in the stock market, it's not like you literally
Ellen:control anything that goes on in the companies that you invest in.
Ellen:And so you're more of a bystander and you're just waiting it out and seeing what
Ellen:happens over many decades because I would never try to time the market personally.
Ellen:So one thing that's interesting to me about real estate is that, yes, your
Ellen:house can appreciate and there's value in your property appreciating, but
Ellen:also you are able to, in the meantime actively influence the cash flow.
Ellen:It's something that you're not just a pure spectator for.
Ellen:So that was one thing that really drew me to real estate.
Ellen:Another lever that I love is, of course, the tax advantages, especially
Ellen:as a business owner where income can fluctuate wildly year over year and you
Ellen:are really trying to maximize profits.
Ellen:Come tax time, you still want to make sure that you are taking advantage
Ellen:of as many deductions as possible.
Ellen:And I think real estate just gives such an amazing opportunity to do that.
Ellen:And so those were some of the levers that I was just considering when I
Ellen:was looking at real estate that really drew me to wanting to learn more.
Annette:All right, so pretend right now, we're at a coffee shop,
Annette:you're like, okay, I'm going to buy my first short-term rental.
Annette:Let's do a rapid fire coaching.
Annette:What are those questions you're literally like, okay, I have Annette
Annette:and Sarah for this cup of coffee, I am going to-- and there's like
Annette:anything, like where are the sheets?
Annette:Do I have a plunger there?
Annette:What are the questions-- never host in a guest in a STR before.
Annette:What are those questions that you would just love to
Annette:rattle off and have us answer?
Ellen:Are all of you listening jealous that I get this opportunity?
Ellen:Okay, cool.
Ellen:I will role play.
Ellen:So I have a lot.
Ellen:I think one of the first questions that comes to mind, I'm sure I'm not the only
Ellen:one thinking this is, for your first STR, does it make sense to buy something
Ellen:nearby to where you live that is easily accessible within driving distance?
Ellen:Or you have this dream destination on your list, should you pick that bucket list?
Ellen:So let's start there.
Annette:Hmm.
Annette:That's a worst--
Sarah:Ellen said quality of questions.
Sarah:She's not messing around.
Sarah:Here's the thing that no one wants to hear.
Sarah:It depends.
Sarah:So Annette, I know you'll have a lot to say on this too.
Sarah:If you write down pros and cons of dream destination versus backyard
Sarah:investing, and for some people it might come up with, I am so busy in work
Sarah:life right now or career building right now that for me, I want to get in,
Sarah:I don't want to hesitate any longer.
Sarah:And you don't have a dream destination other than maybe it's at the
Sarah:beach or in a sunny destination, I would say, you buy real estate
Sarah:and wait, so buy in your backyard.
Sarah:It's inherently easier because you have connections right off the bat
Sarah:with people you know and trust already.
Sarah:But if you've grown up knowing that you want to buy a property on the shores
Sarah:of Oregon, in wine country, it's a few hours away and there are going to be
Sarah:some getting to know realtor who you can trust and know that they've got a
Sarah:good book of business share with you.
Sarah:There's going to be more phone calls, there's going to be some more trips, which
Sarah:poor you, you get to hang out on the coast of Oregon, but you've got more time and
Sarah:that would really just help you check one thing off of your bucket, then do that.
Sarah:People do both.
Sarah:They do backyard and they do remote investing as well.
Annette:What I would do is, if you do, if you have that bucket list place,
Annette:I would start looking-- I mean, I'm sure everyone is probably looking
Annette:at Zillow on their phone right now.
Annette:I would really start to look at both of those areas.
Annette:What's your book bucket look?
Annette:Because this research too, you can use it in the future.
Annette:So I would start researching both of the areas.
Annette:What is the cost of the home?
Annette:What are the average nightly rates there?
Annette:What does that look like for you?
Annette:So I would really start two separate spreadsheets on both of those areas
Annette:and just see what the market's doing in both of those places.
Annette:I'm a firm believer that not everything can go on the Spread Sheet.
Annette:Not everything can be jammed in a cell to tell you what that's going
Annette:to mean to you and your family.
Annette:So I would actually start researching both, see which one,
Annette:financially does make the most sense.
Annette:And, um, one of our mentors said this to us such a long time
Annette:ago, and it really just hit home for us is, a base hit is good.
Annette:So maybe you do get that backyard.
Annette:Start there.
Annette:See if you really like it because maybe that bucket list place, you take the
Annette:money from your backyard investment and you go to your bucket list place, and you
Annette:live it up once or twice a year and you don't have to worry about the property.
Annette:Because we do see that happen a lot, that people buy properties
Annette:in their dream destination.
Annette:Well, that week or two, that used to be so sacred, there's someone
Annette:sitting there looking at the cracks and crevices and cleaning up and doing
Annette:DIY projects instead of enjoying it.
Annette:So I think, definitely do a cost analysis financial plan on both of those,
Annette:and just see where they sit for you.
Ellen:I love that advice, to simultaneously be tracking both, and
Ellen:ultimately, I'm not surprised that you guys shared, it comes down to the data.
Ellen:We can feel however way we want to about something, but that's really helpful.
Ellen:Two other questions popped to mind as you were answering this last one.
Ellen:Selfishly, I'm going ask my more personal question first then another question
Ellen:that I'm just in general curious about.
Ellen:So I did do some research on properties at the Oregon coast, and actually I think I
Ellen:had shown maybe Sarah this late one night.
Ellen:She was like, probably ready for bed.
Annette:No, you showed her a house, she's like, let me get out
Annette:my computer and a spreadsheet.
Annette:Let's look at it.
Ellen:Yeah, so kind.
Ellen:I found such adorable A-frame property at the coast and I love it because it doesn't
Ellen:feel like an overwhelming property.
Ellen:It's two bedrooms, one bath, but it has that ocean front view.
Ellen:And the price is not really the issue.
Ellen:We got pre-approved for an amount that would cover whatever the
Ellen:purchase price they're asking for is.
Ellen:Of course, interest rates are high right now, but you guys also taught me some
Ellen:things around, okay, there's different options for buy downs and whatnot.
Ellen:So my biggest hurdle really in moving forward at all and exploring
Ellen:that is the area that it's in.
Ellen:So it currently operates as a very successful short-term rental.
Ellen:And I think I even just peaked on Airbnb.
Ellen:They're almost booked out for the next 10 months.
Ellen:But in Oregon, when they transfer ownership of the property, the STR license
Ellen:does not transfer to the new owners.
Ellen:So I would have to obviously resubmit with the city.
Ellen:And my real estate agent, she's amazing.
Ellen:She called around everywhere, really trying to understand, what
Ellen:is the timeline, what is realistic?
Ellen:And the office came back and said it could be anywhere from three months
Ellen:to potentially two years before you get approved for this license.
Ellen:And there's really no guarantees or expedited options at all.
Ellen:So now I'm sitting with this thinking, all right, if I do want to buy that
Ellen:dream ocean front property that I can also see being used for personal
Ellen:enjoyment, but I don't really know if in the meantime I want to be fronting
Ellen:all of the cash for, let's say, worst case scenario, it takes two years.
Ellen:Do I really want to be paying this mortgage and all the expenses
Ellen:of upkeep for two years while I'm waiting for my STR license?
Ellen:What would you say to a situation like that?
Annette:It's a good one.
Annette:First, I haven't encountered this, so I'm just going to put this out there.
Annette:I don't know if there is in any way, shape, or form that the purchase of
Annette:the property could be contingent on you getting the license, the license transfer.
Annette:Because maybe there's something with the current owner, since
Annette:they have 10 months of booking.
Annette:There's going to be something in that in-between that the licenses are going
Annette:to have to be transferred because hopefully this host is not going to
Annette:sell the property and then cancel 10 months of reservations on people.
Annette:So the first thing I would talk to-- see if your realtor tour can talk
Annette:to the owners about their license and if there's a way to transfer
Annette:it to you in the sale the property.
Annette:I don't know how that municipality works.
Annette:And then also talk with the owner about, is there a way within the purchase,
Annette:maybe if you do purchase it, the license stays in their name, you somehow partner
Annette:with them for until it is transferred?
Annette:Maybe just some agreement, obviously with your attorneys
Annette:and your realtors about that.
Annette:But the next thing I would do, I know you called there or your realtor
Annette:called, I would call three more times.
Annette:See what answer you get.
Annette:Maybe not three more times, but one or two more times and just see,
Annette:did the timeframe stay the same?
Annette:Did you talk to somebody different?
Annette:And they're like, "Oh, get in your car.
Annette:Come down here.
Annette:We'll give you one today."
Annette:So I wouldn't take that one person's timeline say that's written in law.
Annette:So if you have the opportunity, if you're ever-- I would also, depending
Annette:on how close you are, I would go there and get face-to-face with somebody
Annette:and tell them, this is my dream place.
Annette:I want to buy it.
Annette:And exactly what you just said to us, seeing you in person telling me
Annette:your story there, I might be able to, hopefully if they're at their desk in
Annette:the city hall or whatever, they can walk over and say, "Oh, well, we've
Annette:got four meetings these upcoming months," and really help you dive in.
Annette:So I would not stop the pursuit of it because one person gave you a timeline.
Annette:I would go dig a little bit deeper with that.
Sarah:I like the idea, Ellen, of seeing if you could have the purchase contingent
Sarah:on you getting the license, and maybe there's a lot of things you could discuss
Sarah:with your realtor there of renting it from the owners in the meantime, pre-determined
Sarah:dates where you guys could use the property during this contractual period.
Sarah:That's interesting to me.
Annette:I would get creative.
Annette:Yeah.
Sarah:Is this place still avail-- is it still for sale, Ellen?
Sarah:Because I remember it.
Ellen:It is.
Sarah:Wow, girl.
Annette:Okay.
Annette:Yes.
Annette:Then saying that, listeners, we talked to Ellen about this property in
Annette:December, so I think that was almost 45 days ago, and the market, I mean,
Annette:rates are rising, I think you have got a lot more negotiating power now.
Annette:And so I would just start going down that road and pose those questions with them.
Annette:And listeners, we would love if any of you had this specific scenario happen with
Annette:your short-term rental and your purchase and being limited amount of license
Annette:or things like that, please email us.
Annette:We'd love to hear how you work through this situation.
Sarah:Because here's a thing to consider for yourself too, Ellen, is we always
Sarah:like to buy with exit strategies in mind.
Sarah:And clearly if it's, I don't know how long it's been on the market now,
Sarah:but let's say you do move into it and actually then you want to upgrade.
Sarah:You know what I mean?
Sarah:Your podcast, it's killing it.
Sarah:You want eight bedrooms, and so you would--
Annette:Your cubicle to billionaire CEO.
Sarah:You want a 1031 exchange it, but you're having a hard time selling
Sarah:it because of the same exact issue.
Sarah:And I'm not saying let that stop you at all.
Sarah:But that should be a part of your decision factor here of how much will
Sarah:this property cost you each month?
Sarah:And have you stayed there?
Sarah:Could you rent it from them?
Ellen:I have not.
Ellen:So we would want to stay there obviously and experience it first
Ellen:before we would actually really pull any real moves on this.
Ellen:But yeah.
Ellen:Honestly I had been just stuck at precipice of, is it even worth
Ellen:pursuing any further if I can't potentially-- because we did ask
Ellen:if our licenses are transferable.
Ellen:They concrete where like, absolutely no licenses are transferrable
Ellen:in this county, unfortunately.
Ellen:But I hadn't thought about all those other options you talked about like,
Ellen:oh, could we base the sale with this contingency or could we somehow get
Ellen:creative and say, "Hey, you still have this amount of revenue potentially
Ellen:coming in from your reservations.
Ellen:How about you keep the house for 10 extra months and get that cash flow while we're
Ellen:figuring things out on the backend?"
Ellen:I have so many ideas sparked just from that, so thank you.
Ellen:I really appreciate it.
Annette:Yeah, and maybe they could, and again, this is all legal stuff too,
Annette:is maybe there is an opportunity for them to stay co-hosts of the property.
Annette:You could work out a property management.
Annette:I would really try to see what their goals are and maybe they own a lot of
Annette:other properties in that area and they're just trying to liquidate this one so they
Annette:can have the cash for something else.
Annette:But it's been sitting there for a while, so I think you've got
Annette:some-- it might be a nice thing to ping them and see what can happen.
Ellen:Also, Sarah, the thing that you mentioned about thinking
Ellen:with the exit strategy in mind, I didn't even think about that.
Ellen:You're so right though.
Ellen:If I bought this property, if I ever wanted to do the same and leave
Ellen:or sell, that does pose a problem.
Ellen:However, I guess that's not unique to this property.
Ellen:It's really unique to the area that I would be investing in.
Sarah:Because sometimes the license even makes it, they are transferable
Sarah:with the property and they're limited, and that adds extra value.
Sarah:So if you're looking at the cost of a property, but the license is transferrable
Sarah:with the property, I mean, you should add some value there because I know
Sarah:someone else who was able to get a property that had limited licensure and
Sarah:they could transfer it to themselves.
Sarah:So there's a lot to think about there, Ellen, that
Sarah:should definitely not stop you.
Sarah:I cannot wait to hear what happens.
Sarah:You said you had one more question that was more general.
Ellen:Yes.
Ellen:So the more general question is similar to my first question of do you
Ellen:invest in your backyard or in a dream destination for your first property?
Ellen:Do you think it's necessary or smart for a first time STR owner to learn the ropes
Ellen:of hosting, at least on some level for a period of time themselves, so that when
Ellen:they hire out to a property management company that they actually know what
Ellen:constitutes a job well done versus not, or can you shortcut hire a PM right away?
Ellen:What do you think?
Ellen:What's your hot take on that?
Sarah:Since Annette and I are educators in the short-term rental
Sarah:space, we're clearly biased.
Sarah:But actually, Simon Lehmann, we had on the podcast prior to you,
Sarah:Ellen, I love the way he put this.
Sarah:Because as a property manager, this made me want to pull my
Sarah:shoulders back a bit more.
Sarah:Think about your property manager as being your asset manager, how they
Sarah:affect the success of your asset.
Sarah:And so if you are just giving it to some rando company or rando human who, I
Sarah:unfortunately know of people who decided they want to manage property and they've
Sarah:never done it before, and they're touting their expertise and it's like, oh boy.
Sarah:You know what I mean?
Sarah:Do you know how to care for a furnace?
Sarah:How plumbing works?
Sarah:Where's the water shut off?
Sarah:What all the things that can happen?
Sarah:And so I feel, again, I'm biased, but who you hire to manage your
Sarah:asset and a piece of real estate should not be taken lightly.
Sarah:And the more you educate yourself as the investor, even if you have
Sarah:no plans, I know Ellen, for you that's really important, that this
Sarah:is not an extra side hustle for you.
Sarah:You want to invest and trust the expert to really handle it in the most
Sarah:professional way, that yes, you should educate yourself on what it takes to
Sarah:be a good property manager or co-host.
Sarah:What are the average daily rates?
Sarah:And is that backed up on data or emotion?
Sarah:So that you, as the owner of the property can speak in a more educated manner
Sarah:about what you expect to make each month.
Sarah:Set those benchmarks with your partner there.
Sarah:What they do for marketing outside of just listing it on an online travel
Sarah:agency like Airbnb, who their maintenance team is, what their credentials are.
Sarah:So if you think of it like an asset manager, I think puts the
Sarah:property manager more on the pedestal they deserve to be on.
Annette:Mm-hmm.
Annette:And I think, Ellen, part of your question that you were asking is, should you do it
Annette:yourself first though, before you hire?
Annette:And so I don't think that's a necessity.
Sarah:No.
Annette:Again, that goes back to doing a cost analysis of, is your time better
Annette:served building your brand and the revenue there or hosting your property?
Annette:So I don't think that you have to be in the app and build out your
Annette:listing to make sure that you're an amazing short-term rental owner.
Annette:I don't think that's necessary.
Annette:Wouldn't it be great?
Annette:If you want to, if you have the desire, let's start there.
Annette:If you are excited and you want to, absolutely.
Annette:But if it seems daunting and is not a heck yes, then don't do it.
Annette:Because it's part-time but all the time.
Annette:So like right now you could be recording a podcast and you have a guest that
Annette:wants to book for their mom's birthday at dollar, you can not respond for today
Annette:if you're recording podcast all day.
Annette:So if it is not a heck yes for you, I would not feel like it's obligatory.
Annette:And I'm sure some of our listeners are like, Sarah and
Annette:Annette, you're so hands-on.
Annette:Yes, but only if you want to be.
Annette:Let somebody that wants to be hands-on.
Annette:So I don't feel like you have to host for-- you have to do it
Annette:yourself before you hand it off.
Annette:I know a lot of times as business owners too, you're like, well, I
Annette:need to understand all the things before I hire someone to do all the
Annette:things because you want to know them.
Annette:But I don't think it's absolutely obligatory unless you are really
Annette:driven and excited to do that.
Sarah:Yeah.
Sarah:Let me clarify.
Sarah:It's not obligatory for you to do the management, but I do think it's
Sarah:obligatory for you to understand the management, and what makes a good
Sarah:manager versus what makes a poor manager.
Annette:Yes.
Sarah:Is that what you were asking, Ellen?
Ellen:Yeah.
Ellen:It was both, essentially.
Ellen:So that's really helpful to know that I don't have to, like you said, be in the
Ellen:weeds manually actually doing each step.
Ellen:But to educate myself on the actual process and what I should be looking for.
Ellen:And again, what constitutes good performance versus, oh, you're not taking
Ellen:care of this asset like you should be.
Ellen:That's really, really helpful.
Ellen:So thank you.
Ellen:That gives me encouragement though, because there was a part of me that
Ellen:had this mentality of, oh yeah, I feel like I have to get in the trenches and
Ellen:do the thing to be able to pass it off.
Ellen:So that's really affirming to know that's not the case.
Annette:And to be honest, the property manager, the co-host, whoever's going
Annette:to help you, they'd probably rather just start off the listing themselves
Annette:so they can get all of their SOPs, the way they would get it listed.
Annette:They could optimize it from the very beginning.
Annette:I think probably, from that perspective, they'd like to do that.
Sarah:Well, we did it with you, Ellen, for a mastermind in December,
Sarah:but I also recommend people who want to buy an asset like a short-term
Sarah:rental to stay in a short-term rental.
Sarah:That way you can understand too what you want for yours and what
Sarah:don't want for yours either.
Sarah:Because the reason why you like this asset class is that you can pull
Sarah:different levers, including your choice of property manager, and that would
Sarah:then trickle down into what they offer.
Sarah:Because as you know, we had Veronica on the show too, Ellen, and Veronica
Sarah:is who hosts this mastermind, and she ended up firing her initial property
Sarah:manager, creating a hybrid experience because she ended up going to the property
Sarah:between a turnover and was very unhappy with the way it was being managed.
Annette:And reservations were not--
Sarah:Being optimized.
Sarah:So, yeah, that's really important.
Annette:All right.
Annette:So still sipping on our coffee here.
Annette:Do we have any other?
Annette:What are any other burning questions that you might have?
Ellen:I think my final burning question around this, and hopefully this is
Ellen:helpful to any of you who are STR curious like me, is when you are personally
Ellen:evaluating a potential property to purchase, what are the most important
Ellen:data metrics that you're looking at?
Ellen:Is there anything that is a absolute deal breaker when you see this number
Ellen:or this percentage or ratio, whatever, where you're like, absolutely not, let's
Ellen:just eliminate move on to the next thing?
Annette:Ooh, that's a good question.
Annette:This is going to be something that actually have-- Sarah and I have had a
Annette:lot of conversations about this, with a lot of people and they're always wanting
Annette:to talk about cash on cash returns.
Annette:Deal breakers for us, because things could amazing on paper, we need to see
Annette:the property, we need to see where it is.
Annette:For us, we need to see the neighborhood, where we're going to
Annette:be impacting the entire community.
Annette:Honestly, that is probably the number one deal breaker for Sarah and I is,
Annette:is this property a short-term rental?
Annette:Period.
Annette:Before you even look at the numbers.
Annette:Because the numbers could be stellar and it's bad for the neighborhood,
Annette:it's bad the guests, so that is the deal breaker of really understanding
Annette:where that property is, in the city, in the community, in the neighborhood.
Annette:That to us is, I think, one of the deal breakers.
Sarah:And listeners, if you think that's woo-woo of us, I want you to think
Sarah:about that a little bit longer because it's just like starting any business.
Sarah:If you start a business and then you get impacted by constantly being reached out
Sarah:by your guests because they don't feel safe, constantly being harassed by your
Sarah:neighbors because you decided to buy it in an HOA, that doesn't like short-term
Sarah:rentals, even though they're allowed.
Sarah:Now, the cost of your time, if you are self-managing or maybe your property
Sarah:manager then fires you as a client because it just doesn't make sense
Sarah:for them because you are the 80% of their time making 20% of their money.
Sarah:So these decisions that aren't the easiest to put into a spreadsheet,
Sarah:for us, are the most important.
Sarah:Plus Annette and I very much value our brand as human beings.
Sarah:And so that to me too is a really important asset that
Sarah:I take care of on the daily.
Sarah:But to give you some--
Annette:Yeah, we'll go back to the numbers question though.
Annette:But that would be the deal--
Sarah:Yes.
Annette:That is something, again, because there is so much online about
Annette:the cash on cash return and they're running the numbers, and then I see
Annette:these properties, and I'm like, no.
Annette:That it can't even-- why'd you even run the numbers?
Annette:That shouldn't even be a short-term rental.
Annette:What are you?
Annette:Yeah.
Annette:Anyways, we go on and on about that.
Annette:But go ahead, Sarah.
Sarah:So that component next on my list, Ellen, would be exit strategies.
Sarah:So there are people out there that believe, hey, this is a short-term
Sarah:rental, it's meant to be a short-term, it'll sell as a short-term rental.
Sarah:I disagree.
Sarah:Even the vacation rental markets, especially if you're going to go all
Sarah:in on a large luxury property, that exit strategy is going to be a lot
Sarah:more difficult than one that you could sell or you could rent it out to a
Sarah:long-term person and then sell it in with multiple purposes for the property.
Sarah:So if you want a large property that is mainly a short-term rental
Sarah:market, just understand that.
Sarah:I think then I want my cash on cash to be higher.
Sarah:I want my opportunity for it to appreciate to be higher because I
Sarah:know that I might be up against a bigger challenge when that time comes.
Sarah:So I'm not saying that would be an immediate no, but for me, the exit
Sarah:strategy would be very important.
Sarah:And third, when it comes on cash on cash, I know the gurus say 30%, but I think
Sarah:if you're getting 15% cash on cash, on a short-term rental that has exit strategies
Sarah:in place, that it might increase if I need to put those into action.
Sarah:And that for me is a win.
Sarah:And it's in a great place, great neighborhood, I might want to visit, I'd
Sarah:be proud to have my friends and family, it'll enhance my brand, sign me up.
Annette:And last but not least is when you're doing the numbers,
Annette:you're doing the projections, make sure to take into count those
Annette:shoulder seasons, those slow seasons.
Annette:Or if anything were to happen and you didn't have someone in there for
Annette:30, 60, 90 days, could you afford it?
Annette:I would have, what is that number?
Annette:What is that worst case scenario number if that property does
Annette:not bring in that revenue?
Annette:You're selling that place.
Annette:Be really comfortable with what runway you have to run it if and
Annette:when something were to happen or you had a few reservations canceled.
Annette:I just wouldn't want you to be on tilt about the property
Annette:or paying out for too long.
Annette:So look at what runway you would have if for some reason you
Annette:didn't have those reservations for an extended period of time.
Sarah:How's that feel, Ellen?
Ellen:So much gold.
Ellen:I'm so excited to listen back to this episode so that I can just
Ellen:soak up everything you all said.
Ellen:I just want to point out for the listeners, by the way, so on our show
Ellen:Cubicle to CEO, podcast tagline is we ask successful entrepreneurs the business
Ellen:questions you can't Google, but what Sarah and Annette just did, those non
Ellen:spreadsheet factors to consider, that is exactly what you all are doing.
Ellen:And I feel like that exactly proves why it's so important to hire mentors
Ellen:or to invest in your education in any potential asset class or endeavor.
Ellen:Because these are the type of things that if I googled look for in a
Ellen:potential Airbnb property, I'm not going to get those type of answers.
Ellen:And so it's truly the stuff you can't Google.
Ellen:so I just appreciate you being willing to share some of those non number
Ellen:specific things that I need to look out for, especially the exit strategy.
Ellen:I feel that that's my biggest takeaway from our conversation today is, for
Ellen:some reason, which is silly, but I never even really thought about what
Ellen:happens if I don't want this anymore?
Ellen:Or something in my life changes.
Ellen:So I really appreciate you giving me that to marinate on.
Sarah:I also give you permission.
Sarah:I like to call it future.
Sarah:It's a future Sarah problem.
Sarah:It could be a future Ellen problem.
Sarah:And if you love the property so much that you're like, you know what, I'm
Sarah:going to kick that to future Ellen worry about because future Ellen might be in
Sarah:a very different-- well, she will be in a very different financial space.
Sarah:So I don't want that to get anyone out there to roadblock their mindset, but I do
Sarah:think it should be up for consideration.
Annette:Think about it.
Annette:Yeah, for sure.
Sarah:Ellen, I have a question for you now.
Sarah:Because you're an expert in taking people from cubicle to CEO, whatever
Sarah:that means for them, we have a lot of listeners who dream of trading in
Sarah:what they're doing now for a life of full-time, short-term rental-ness.
Sarah:In all your interviews, in all the work that you do, what is
Sarah:that non-googleable thing that you could offer our listeners on--
Annette:Dang, Sarah, that's a gold.
Sarah:On how to reframe their mindset a bit so that they can chase that and do
Sarah:it with purpose and ask better questions?
Ellen:Oh, putting me in the hot seat, I see.
Ellen:Okay.
Ellen:Like you guys, I feel like every question requires some context
Ellen:for me to give the best advice for that particular individual.
Ellen:That said, if you are someone who is actively trying to exit your day job
Ellen:to do something else, whatever that may be, I think the most important
Ellen:thing to consider is, what do you already have available to you?
Ellen:There's this weird thing that happens, I see a lot of new entrepreneurs
Ellen:experience where whether they just left their 9-5 or they're thinking of
Ellen:leaving their 9- 5, they almost discount their entire professional past lives.
Ellen:They're just like, oh, I'm a new business owner, therefore I
Ellen:know nothing and I have nothing.
Ellen:I have no network.
Ellen:I have no skills.
Ellen:I have no value to provide.
Ellen:It's crazy.
Ellen:People who are such accomplished individuals, who have done so many
Ellen:amazing things in their personal and professional lives, they almost
Ellen:act like everything they did up until that point no longer matters.
Ellen:And that's the biggest, I think, mistake that people make is not
Ellen:looking at what they already have.
Ellen:Who do they already know?
Ellen:What skillsets are they already using in day-to-day job that
Ellen:could be monetized outside of a traditional employee position.
Ellen:Because that's exactly how I started my business.
Ellen:I was working, uh, marketing for a corporate healthcare.
Ellen:I was very young and naive, 23, so maybe a lot of the fears didn't come
Ellen:to my mind because I just wasn't even thinking, um, big picture.
Ellen:When I left my job, my very first client for my freelance, at the time I
Ellen:was a freelance social media manager.
Ellen:Obviously, my business, uh, drastically in the last five years.
Ellen:But at the time, my very first marketing client was actually, uh, a
Ellen:colleague of mine at the company I left.
Ellen:I was putting out there, hey, I have these marketing skills that obviously I was
Ellen:getting paid for within my day job, but I knew I could also monetize that existing
Ellen:skillset in a non-traditional way.
Ellen:I knew people were looking for freelance help in marketing, and I just started
Ellen:talking to my existing network and saying, "Hey, I have this skillset.
Ellen:If you know any local, small businesses that may need this
Ellen:support, please send them my way."
Ellen:And lo and behold, like I mentioned my colleague, I didn't even know this
Ellen:about him um, my desires out there.
Ellen:Him and his wife own these local coffee stands, and I knew him as the
Ellen:project manager at a health plan.
Ellen:So why would I ever think that that was something that he did.
Ellen:But he was like, "Hey, we actually have these local coffee stands
Ellen:stands and we don't really have any presence on Instagram.
Ellen:Yeah, we'd be interested in seeing how you could help us launch our account."
Ellen:And that first project, you guys, it was $300.
Ellen:It wasn't any life-changing amount of money, but it was proof of concept.
Ellen:It was like, okay, there's someone out there that's willing to pay for something
Ellen:I already have, already know, I'm already good at, and how can I then reinvest
Ellen:that money into growing my business?
Ellen:And that's how we generated more than $2,000,000 in revenue now.
Ellen:It all started with that $300 project.
Annette:That was so much gold.
Annette:And I want to give to our listeners, Sarah and I get a lot of questions
Annette:about, how do I become-- because a lot of people want to become co-host,
Annette:they want to become property managers.
Annette:What Ellen just said, there is someone in your network right now
Annette:that has a vacation rental, they want to have a short-term rental.
Annette:They need help with their Airbnb, whether it is, just messaging guests or maybe
Annette:they need help with their bookkeeping.
Annette:Maybe they need help with design.
Annette:Please look at your immediate network.
Annette:And when I say, look, don't just look at them.
Annette:You got to put the offer out there that you can help them.
Annette:So that's my last question, Ellen, is, let's say someone wants to co-host or
Annette:they want to use their skillset, what do you think is the best way because
Annette:you're expert in marketing, how can they tell people when they don't have
Annette:any proof of concept, this is what I'm interested in, this is what I want to do?
Ellen:I think the best thing-- Okay, this is a piece of advice that actually
Ellen:one of our podcast guests shared on the show that really stuck with me.
Ellen:So shout-out to Michelle.
Ellen:She says, sometimes you have do to the unscalable things first in order
Ellen:to do the scalable things later.
Ellen:So what that means is when you're just starting, it may make more sense than
Ellen:for you to put-- I mean, you can do both.
Ellen:It's not an either or.
Ellen:It's an and situatuion.
Ellen:So put out in a social post across wherever you hang out or exist online, do
Ellen:tell people, "Hey, I'm really interested in entering into the real estate market.
Ellen:Um, I'm looking for these type of experiences.
Ellen:I would love to offer time, my services, my skillsets."
Ellen:Like you said, if you happen to be really great at design or you're a really
Ellen:great organizer, or whatever it is in your personal life that might actually
Ellen:help an existing STR host, put those things out there and say, "I'm willing
Ellen:to volunteer my services to learn.
Ellen:Do you know anyone, um, that I could potentially help?
Ellen:I would love to be connected."
Ellen:Put that out on social.
Ellen:But don't discount the part of actually sending individual emails,
Ellen:one-on-one emails, one-on-one to specific people that you know love and
Ellen:support you and want to see you win.
Ellen:Don't assume things about people because again, like I said, if I had looked,
Ellen:from a very surface level at my existing network, I would've never picked this
Ellen:random project manager to be like, yeah, you're my ideal first client.
Ellen:How would I even-- I wouldn't know.
Ellen:But sometimes you just don't know who people are connected to, what other things
Ellen:they may have going on in their lives that they just don't publicly share.
Ellen:So don't be afraid to just reach out to anybody who you know has your back
Ellen:and wants to see you win, and tell them, "This is what I want to do.
Ellen:This is the value I have to offer.
Ellen:Can you introduce me to anybody who might be a good fit for that opportunity?"
Ellen:And make the ask, because nine times out of 10, you will be shocked by
Ellen:the plethora of connections that are already within your community.
Ellen:Um, so again, don't make assumptions and do the unscalable things first.
Sarah:And the world needs you.
Sarah:They need to know what your special skills are and they need it to come
Sarah:from you, not the other people out there who you are going to tell
Sarah:yourself are better than you are.
Sarah:They need your special secret sauce.
Sarah:And so that is why you need to announce it to the to the world because we need you.
Sarah:So Ellen--
Ellen:100%.
Sarah:Thank you so much.
Sarah:Where can our listeners find out more about what you have to offer
Sarah:via your podcast and elsewhere?
Ellen:Absolutely.
Ellen:Well, if you all like to nerd out on business stuff like the three of us
Ellen:do, like Sarah Annette mentioned, our media companies specifically spotlights
Ellen:women-owned bootstrapped businesses that make between a 100,000 and under
Ellen:$100 million in revenue annually.
Ellen:So we think of ourselves as B2B media company for all the stories and amazing
Ellen:entrepreneurs and founders who are ignored by mainstream media since mainstream media
Ellen:likes to hyper focus on billion dollar unicorns and venture-backed startups.
Ellen:So if you're interested in that type of content, we send out a weekly
Ellen:newsletter every Wednesday, giving you a peak behind the scenes, into the
Ellen:case studies, real-time strategies, and finances of 6, 7, 8 figure businesses.
Ellen:We also have a podcast that releases new episodes every Monday
Ellen:and Wednesday, Cubicle to CEO.
Ellen:So you can subscribe wherever you're listening to this or you
Ellen:could head over to cubicletoceo.co.
Ellen:That's C-U-B-I-C-L-E-T-O-C-E-O.co to add your name to our weekly newsletter.
Sarah:Do yourself a favor.
Sarah:Ellen is one of the sharpest business owners we know and we are so lucky
Sarah:to have you in our sphere, Ellen.
Sarah:With that, I am Sarah Karakaian.
Annette:I'm Annette Grant, and together we are--
Both Annette & Sarah:Thanks Visiting.