Artwork for podcast Let's Talk Loyalty
#235: Subscriptions Driving Restaurant Loyalty in South Africa
Episode 23514th June 2022 • Let's Talk Loyalty • Paula Thomas
00:00:00 00:06:47

Share Episode

Shownotes

This episode is sponsored by Phaedon.

Download their 2026 research paper on Humanizing Loyalty here now.

As one of the most exciting loyalty markets in the world, South Africa boasts plenty of compelling concepts and innovative ideas - and this summary show discusses one of the most exciting to date!

Ros Netto, Customer, CRM & Loyalty Specialist and Head of Customer Care for Real Foods Group in South Africa, shares her insights from the launch of South Africa's first restaurant and fast-casual dining subscription program for their market-leading chain called Kauai.

Listen to learn some of the challenges and solutions they learned in this short summary episode of Let's Talk Loyalty.

Show Notes:

  1. Ros Netto
  2. Real Foods Group
  3. Kauai
  4. #90: Subscription Innovation Driving Restaurant Loyalty in South Afric

Follow

Links

Chapters

Video

More from YouTube