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Talent Trade Tidbit - Counseling Vs. Coaching
Bonus Episode13th August 2026 • The Talent Trade • Southwestern Family of Podcasts - Southwestern Family of Companies
00:00:00 00:02:42

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No matter what your workplace throws your way, a good recruiter can be either a shoulder to cry on, or a hand to high-five...

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Speaker:

Hi, this is Stephanie Maas.

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Today, I want to share with you some thoughts around counseling versus coaching.

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Anyone that knows me in my space knows that I take a slightly different approach to the recruiting side of my business.

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It's not better, it's just a little bit different, and oftentimes it's a great privilege for me.

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Sometimes I get to wear the counselor hat, and sometimes I get to wear the coaching hat, and here's a little bit of the difference.

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Let's face it, sometimes we all get kicked in the shins at work.

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Most of us have families and loved ones at home that need us to be game on when we get home.

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Hey, sometimes you gotta do what you gotta do.

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That's what your loved ones are there for, for your support, but sometimes we just need a safe place to vent and let it go.

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That's a great opportunity, if we have the right relationship, to give me a call.

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In fact, a couple months ago, I got a call from someone I've known for a long time, and that was the whole point of the call, that he'd just gotten a kick in the shin.

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They were a little bit frustrated.

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Well, they were a lot frustrated, and they just needed to vent.

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So you know what?

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I put my counselor hat on.

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I listened, offered a few words of, "Hey, here's maybe how you can get through that," or, "I understand.

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That is frustrating." They weren't interested in making a move.

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They weren't interested in leaving.

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They just needed a safe place to put their frustration.

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I was happy to be there.

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At the same time, sometimes folks call me and say, "Hey, again, I'm not looking to leave, but I need some good professional counseling.

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I've had an issue come up with my current employer.

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I need to know how to handle it.

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I need some good, objective advice on how to handle this.

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Am I handling it appropriately?" Because let's face it, there are very few folks out there that really know our world as well as we do and have the objectivity that a good recruiter sometimes can have.

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Either way, I'm happy to play either role.

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Again, absolutely happy to put on the counselor hat when necessary.

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I love… If anyone knows me, I love the coaching side of what I do, but what you may not know is I also like being the cheerleader for you.

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Again, you get kicked in the shins, feel free to give me a call, but also too, you have a big win, something goes your way, I don't need to be the first person you tell.

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Absolutely not.

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I don't even need to be the third person, but if you get a big yes at work, and you just need to call one more person and tell them, I love those calls, too.

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