Show Notes:
Today’s show will cover the subject of working remotely. This is not an industry specific topic so please share with your friends and colleagues!
CONFERENCES
FSTEC – Are you going? Any other restaurant industry-based conferences that you have heard of that are back on for this year?
Approaching working remotely from two different aspects:
- As an employee – Equipment, etiquette, tools to make you more successful
- As an IT professional responsible for the mobile workforce
Video Conferencing:
Etiquette
- Mute yourself when not speaking.
- Be on time.
- Ensure your technology works correctly.
- Wear work-appropriate clothing.
- Frame the camera correctly.
- Have the right light.
- Look into the camera.
- Pay attention.
Lume Lights for making you look better:
https://lumecube.com/collections/computer-lighting/products/video-conference-lighting-kit-for-remote-workers
Green Screen
Chair Mounted Green Screen
https://myproductiveplace.com/products/green-screen?variant=31836103704627&utm_medium=cpc&utm_source=google&utm_campaign=Google%20Shopping&gclid=CjwKCAjwlZf3BRABEiwA8Q0qq-R0yH27FZmnchdOD8DSDGDDPBjJvIzP8NcDPQQd2mytVN9KLlnX-BoCzekQAvD_BwE
Promaster 6x7 Pop-up Background Green/Blue
https://www.amazon.com/Promaster-Pop-up-Background-Green-Blue/dp/B002BTTTYQ
Remote Video Conferences Security
- Password protect your meetings
- Authenticate users
- Join before host
- Lock down your meeting
- Use a randomly-generated id
- Avoid file sharing
- Check for updates
Great video conferencing software feature comparison chart on Wikipedia: https://en.wikipedia.org/wiki/Comparison_of_web_conferencing_software
Security plan for an individual
- Protect devices with an antivirus solution
- Update programs and operating systems
- Configure wi-fi encryption
- Change your router login and password (no defaults)
- Use a VPN service if connecting to a wi-fi network that doesn’t below to you
o Express VPN: https://www.expressvpn.com
o SufShark: https://surfshark.com
- Lock your device before walking away
- User corporate services for e-mail, messaging and all other work
- Create strong passwords
- Stay vigilant / email links, credentials, unusual requests.. double check everything
- Keep your work separate from personal
General individual good practices
- Track your progress – be ready to report on what you ‘ve done and how much time it took
- Try to work normal office hours
- Create a comfortable workspace – desk, well lit room, standing up, stretch your legs, drink water, get plenty of sleep and don’t skip meals.
- Be transparent and communicate everything
For those that are running departments and responsible for your remote workers:
- Make sure that staff know what to do if their device is lost or stolen.
- Work schedule policies and expectations must be communicated
- Encouraging Collaboration Keeps Teams Engaged
More to the techy side of the conversation
Making the appropriate tools available for users
- infrastructure to the cloud
o Servers
o Azure / AWS
o SaaS applications
o Office365
SECURITY
Observed security activity: (covid-19 themed operations and schemes)
- eCrime
- Targeted intrusion
- Targeting remote services, SaaS
- Vishing Robocall and Tech support scams
General security tactics and solutions
Crowdstrike whitepaper: https://go.crowdstrike.com/rs/281-OBQ-266/images/eBookCybersecurityCOVID-19.pdf
- Make sure you have a current cybersecurity policy that includes remote working.
- Sensitive data may be accessed through unsafe Wi-Fi networks.
- Plan for BYOD (bring your own device) devices connecting to your organization
- Personal devices will need to have the same level of security as a company-owned device
o User MDM solution
Vulnerability management with a distributed workforce
- Scanning remote systems
- Agent based vulnerability assessment
- Find a best in class endpoint protection and deep visibility into vulnerabilities
Patch management
o Create a dedicated vulnerability management team
o Deploy patch prioritization and automation tools
Securing remote workforces:
- Reducing exposure with vulnerability risk management
- Hardening remote user endpoints
- Protect your collaboration platforms
In closing:
That is a lot of content to take in in such a short amount of time!
How to contact me
- Comment hotline: 954-302-0851
- Website: https://SkipKimpel.com (show notes will be posted here)
- Twitter: https://twitter.com/skipkimpel
- Facebook: https://www.facebook.com/skipkimpel1/
- LinkedIn: https://www.linkedin.com/in/skipkimpel/
- You can now subscribe to this podcast directly through your favorite podcast platform!
- Next week’s show, we are going to talking with Danielle Guzzetta, Senior Vice President of Growth Hacking for Smokey Bones.