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165 | Starting a Coaching Business? Do This First (5 Steps That Actually Work)
Episode 16516th April 2026 • Women in The Coaching Arena • Joanna Lott
00:00:00 00:15:37

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What would I actually do if I had to start again with no audience, no clients, and no reputation? In this episode, I share the five things I’d focus on immediately – the simple steps that genuinely lead to clients, even if they’re the ones most often avoided.

Timestamps

[00:00:00] Start Again

[00:01:00] Busy vs Progress

[00:02:00] Clear Problem

[00:03:00] Simple Offer

[00:05:00] Real Conversations

[00:08:00] Proof First

[00:10:00] One Platform

Everything in this episode comes back to focusing on what actually moves your business forward, rather than what simply feels productive.

Start one conversation today, not when everything is ready, but now.

Useful Links

The Clear Yes Workshop — 22 April, 1:00–2:30 PM (BST)

Download the Free Digital version of Coaches' Planner (NEW edition 2026)

Learn about The Business of Coaching programme

Signature Solution Course

Free Essential AI Toolkit – 2 Must-Have Prompts for Coaches

How to secure more coaching clients' free training

Download the 12 ways to get clients now

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If you’re kind enough to leave a review, please do let Jo know so she can say thank you. You can always reach her at: joanna@joannalottcoaching.com

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Transcripts

Speaker:

If I had to start my coaching business

again in:

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clients, no reputation, there are five

things I would focus on immediately.

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Most of them are simple and no

simple doesn't always equal easy,

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and one of them is a thing that

coaches avoid for far too long.

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So let's get started about

what actually leads to clients.

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I am Joe Lott.

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Welcome to Women in the Coaching Arena.

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I am an ICF accredited mentor and

coach, and over the past four or five

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years, I have helped more than 200.

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Qualified coaches through my program, the

business of Coaching, and hundreds more in

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Masterminds and other events that I run.

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And in this episode, I want to share

with you what I wish someone would've

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shared with me all of those years ago.

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And what I would actually do

if I was starting again today.

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When I first started my business,

I spent a lot of time on

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things that felt productive.

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More coach training to ensure that

I could handle every situation

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that could possibly come up.

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Tons of free webinars, five day

challenges, all sorts of shiny objects,

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branding colors, all of these things that

I thought would make or break my business.

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I even published a book in my first year

of business because of course I thought

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I needed to also be a published author.

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I would literally fill

an a four pad of notes.

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Every single week with all of

the stuff I was learning, yet I

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wasn't really implementing it.

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Looking back, it felt productive, but it

wasn't really moving my business forward.

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And while some of it was useful, a lot

of it really delayed the work that you

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really need to do to build your business.

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Which, and wait for it is connecting

with real human beings and helping

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them to solve actual problems

that they have in their life.

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So if I was starting again now,

I would simplify things massively

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and focus on these five things.

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So number one, getting really

specific about who I help and more

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importantly, the problem that I solve.

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So not selling coaching sessions,

not selling the power of coaching,

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not helping people to feel better

and more connected within themselves.

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A real actual problem that people are

laying in bed wanting to try and solve.

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For example, that might

be, I need to get a job.

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I need to speak up in meetings.

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I need to lead my team confidently.

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I need to know how to have

difficult conversations, all of

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those actual, tangible problems

that many of us have in our life.

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So if you can't explain your

I help statement in one clear

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sentence, then you're not ready

to market your business yet.

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And if you are marketing without

this clarity, you will start

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to soon notice that marketing

is really, really exhausting.

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And the best thing is when this becomes

clear marketing and everything you do

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in your business becomes so much easier.

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Because you actually know who you're

speaking to and the types of things that

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you want to share with those people.

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The second thing I would do is create

a simple offer, not successions,

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not three months come for coaching,

but a really, really clear offer.

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That talks about the actual result that

someone might get if they worked with you.

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Often it's good to start with

something like a three month

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coaching relationship because it's.

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Low cost enough for people to say yes.

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It's also low cost on time enough

for people to say yes, and the

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really clear thing though is

not the three month engagement.

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The key thing here is that the

outcome is clear and you can't

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create a great offer unless you

actually know your ideal client.

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So, for example, that might be helping

someone move from feeling stuck in their

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career to confidently securing a new role.

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People need to understand what

they're moving towards and to trust

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that you know how to get them there.

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My biggest learning of this was when

I first started my business and I

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said to a friend, you know, come to

coaching, it can change your life.

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And she was completely

lacking in confidence.

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She really needed to get a new job,

but she wasn't applying for those jobs

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'cause she was lacking in confidence.

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And she literally turned

around and said to me.

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I haven't got time for that.

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It sounds really nice, but I

need to focus on getting a job.

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And at the time I was a career

coach, so I could have easily

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said to her, come work with me.

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I will be able to help you get a job.

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And in that first conversation.

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The, the confidence would've come

up, but what her actual front door

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priority was, is to get a new job.

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So it's just the same.

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When you are selling coaching, we

need to really think about what

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is their front of mind problem?

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What do they really want to work on?

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The third thing I would do is

start conversations immediately.

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This is what I put off for a really long

time when I left my previous employers.

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I wanted nothing more to

do with them ever again.

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The last thing that I wanted to do

was tell anybody that I knew from my

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previous employment and maybe friends,

family, all of those people that I had

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transitioned into a coaching business.

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I don't know really why that was the case.

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I think it was probably because I hadn't

transitioned in my identity to being a

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coach yet, so I just couldn't get those

words out that I was an executive coach.

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Which is what I initially trained for,

and this is the same pattern I see

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time and time again with my clients.

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And like I say, I get it because I

did exactly the same, but all I know

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is the moment that I overcame that

fear, contacted my old employer.

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I had a 10,000 pounds contract at the

end of that 30 minute conversation.

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So all I know is it's worth it.

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Hindsight is an amazing

thing and that's why I'm so.

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Keen for you to take this scary

but really necessary step.

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But what I know is most of the

time you will want to do your

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website, do your branding, maybe

hide behind social media once you

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start getting the courage for that.

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Rather than focus on real conversations.

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So if you take those people with you on

that journey, tell them that you have

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just trained, tell them you're trying to

figure out who you're gonna be helping.

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Take them on that journey with you

and they will want to support you.

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It's completely different from what many

coaches do and what I probably did as

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well, which is the big launch post of

like, Hey, everybody really excited to

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have launched my business, and it's so out

of the blue, and you maybe haven't taken

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them on those early steps for them to

really want to back you and support you.

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So don't wait for the shiny website

before you share your big launch post.

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Get out there.

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Take people on those

tiny, tiny steps with you.

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Another thing I know often is that it can

feel really lonely when you start your

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business and maybe you put posts out.

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Maybe you're not supported by your

friends and family or other people

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on LinkedIn, Instagram, whatever

social media platform you're doing.

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And I often think about

paying into the value bank.

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In other words, providing value for

others until you eventually have

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paid in enough to be paid in return.

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So if you aren't being supported on social

media, if you aren't being supported.

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In your business, then think about

how you can do things for others to

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support them, to eventually start to

be able to articulate your expertise

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and for them to start seeing you

as the person who solves problems.

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So most coaching business, begin with

those conversations long before you

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need to begin with marketing strategies.

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The fourth thing I would do is prioritize

getting proof in your business.

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This has completely changed

the game for me in my business.

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And is an absolute priority

in everything I do.

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So while those first few clients

to get real results in their life,

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because those results will lead to

them growing their confidence, but

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also you growing your confidence, you

will then maybe be able to get case

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studies and testimonials and eventually

word of mouth referrals as well.

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Those things are far more

powerful than a social media post.

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So whilst I'm not saying we don't

need to do social media, I am saying

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that this is a priority, so don't put

off the important things, which is.

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Gaining case studies, helping your clients

in order to quickly get a social post out.

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The thing that is gonna get

you the impact that you want

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is getting those case studies.

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And I say case study deliberately versus

testimonial, because actually no one

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cares what a great listener you are,

what great questions that you ask.

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What they really care about is the

journey that someone has been on with you.

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So how did they feel before?

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What was helpful and how do they feel now?

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So prioritize that ideal client's journey

versus asking for a testimonial about you.

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The fifth thing I would do is

build your visibility in one place.

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You don't need to show up everywhere.

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You need to choose based on your

strengths and what you enjoy.

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So everyone always says,

how do I balance my time?

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It's about really thinking.

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Do you like doing in the moment stories?

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If so, maybe Instagram is your place.

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Do you love video?

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Then maybe TikTok.

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Something is your place or do you

like the more professional setting?

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And if so, maybe LinkedIn is your place.

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And that's just social media.

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Don't get me wrong, there is so much

more to business than just social media.

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But really think about

your strengths here.

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So for me.

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That is generally LinkedIn.

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That has been my one core platform and

I have used it in executive coaching,

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career coaching and business coaching to

build my business and whilst I schedule to

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Instagram, it's just not my core platform.

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I'm not very good at

remembering to take photos.

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I have luckily friends who whenever we go

out, will remember to take those photos.

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'cause I will always come

home with absolutely no

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record of the evening at all.

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So that's why Instagram has not

really been my priority yet.

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That's not saying it will never be,

but at this stage, LinkedIn has really

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suited my needs and my preferences.

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I also have young kids, so I have a

four hour working day, so I have never.

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Prioritize networking in my business

because I just don't have time to

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get somewhere, spend all day doing

networking and the times and the travel.

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It was just not something that

I prioritized with my life.

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For you that might be really different.

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Like I say, I have had clients

that have succeeded on TikTok,

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who've always loved video.

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I have had other clients do amazing

on Instagram because they are really

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creative and they just love creating

reels and different stories, and

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I've also had people be successful

with no social media at all.

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Just in person networking.

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Others love writing.

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Maybe use substack.

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So it's really down to

you and your choices.

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Don't convince yourself there's one right

place for you to grow your business.

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It's really about you building that

consistency and eventually building that

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recognition and relationships over time.

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That recognition is often what

will eventually bring you all of

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the opportunities that you want.

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And it's worth saying at this point that.

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Generally people need a lot more than

one social media post to purchase

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from you, and this is often a big

wake up call when people start their

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business and they think that one

launch post is gonna change everything.

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So just know that it often takes.

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Many, many times of seeing your name in

their feed being helped maybe take tiny,

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tiny steps towards you through those

posts, maybe through podcasts, through

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your emails, through different things that

you do to really get to know you enough.

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To buy from you.

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This is back to step one.

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This is why those conversations are

really important in the early days

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with people that you know, because you

can sign those clients while you are

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building this trust that will eventually

build your long-term business and.

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Again, this is all said from experience

because when I started I tried to

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do LinkedIn, TikTok, YouTube, all

sorts of things, and didn't realize

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that I was not a social media agency.

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So choose your one platform.

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Trying to be everywhere

usually leads to burnout.

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If you are earlier on in your

coaching business, I know that it

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feels like you need to do everything.

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You don't.

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You just need a few things that work

really well for you, knowing exactly

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who you're selling to, knowing exactly

what problem that you solve, knowing

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exactly what people can purchase from

you, and then real conversations,

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proof, and building that consistent

visibility in your business.

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If you are a qualified coach, building

your business and you would like.

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A simple way to stay focused on the things

that really move your business forward.

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I have a 2026 coaches planner.

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It will help you with every single

step of building your business and

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keeping on track throughout the year.

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So you will find the link to that.

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In the show notes or in the description

below, and like I say at the end

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of every episode, trust yourself.

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Believe in yourself and be the wise

gardener who keeps on watering the seeds.

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Microphone (Samson Q2U Microphone):

Thank you so much for listening to this

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episode of Women in the Coaching Arena.

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I have a mess of free resources on

my website joannalottcoaching.com.

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That's Joanna with an A

and Lott with two T's.

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joannalottcoaching.com.

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And I'll also put links in the show notes.

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Let me know if you found

this episode useful.

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Share it with a friend and

leave me a review, and I will

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personally thank you for that.

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Remember to trust yourself, believe

in yourself and be the wise Gardner

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who keeps on watering the seed.

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Get into the arena dare, greatly and try.

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