In this episode Nacha speaks with James Flowers, Director of Process & Change Delivery at Ally Bank, one of 446 professionals who hold both the AAP and APRP credentials, to discuss how earning Nacha credentials enhanced his career trajectory and how he prepared for both exams. We also speak with Heather von Kriegenbergh, Deposit Operations Specialist at BankProv and one of the 251 payments professionals who earned her AAP last year. She explains how she prepared for the exam.