Shownotes
Why you should listen
- Rachel Plowman shares her authentic 9-month journey transitioning from project manager to COO at radianHub, offering real-world insights for anyone considering or navigating a leadership promotion in their consulting business.
- Learn practical strategies for managing P&L responsibility, project profitability analysis, and time tracking systems that actually work without crushing team morale.
- Discover how to successfully delegate while maintaining quality standards, plus proven approaches for client relationship transitions during organizational changes.
You might be wondering how to develop leadership within your team or whether your current team members can handle bigger responsibilities. In this episode, I talk with Rachel Plowman, COO of radianHub, who shares her transition from project manager to COO over 9 months. We dive into the real challenges of taking on P&L responsibility, managing project profitability, and building systems that support growth. Rachel provides concrete examples of how they improved margins, implemented effective time tracking, and navigated client relationship transitions during her promotion.
About Rachel Plowman
Rachel has been in information technology for much of her career, with 5 SFDC certifications. After beginning her career in financial services, she quickly transitioned into product ownership and project management with an emphasis on business analysis and software consulting. She has been in the Salesforce ecosystem as a consultative project manager and business analyst, while raising her family and enjoying life beyond software development.
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