In this episode, we tackle one of the biggest headaches for tour operators: last-minute cancellations and booking gaps. Using insights tailored for businesses like NW Passage, we explore how to turn these challenges into opportunities with practical, proactive strategies.

From creating a waitlist and offering last-minute deals, to implementing flexible booking policies and partnering with local businesses for quick promotions—we cover a range of approaches to keep your schedule full and your revenue flowing. Plus, we dive into how to use social proof, upsell extras, and even turn downtime into content creation gold.

🎧 If cancellations are costing you time and money, this episode will help you bounce back faster and market smarter—with strategies designed for growth, not panic.