Kia Höök is a professor in Interaction Design at KTH in Stockholm Sweden, director of the Mobile Life Centre and an ACM Distinguished Scientist. We talk about her early research career, and her experiences securing a large amount of research funding with some colleagues then co-leading a large research centre, building a culture, and managing relationships with industry partners. She also talks about how her year-long sabbatical gave her time and space to reflect on the challenges of success and to reconnect to what is important, to re-set her own rules and to re-think how she wants to engage as an academic.
"You end up in a situation where everything you do you do in order to be able to work more…and that is not a good life.”
“All of that stuff that you get worked up about, is it really that important, or even if it is important, can I have a different attitude.”
“It is about finding your core, knowing yourself, slowing down, and being more empathic with other people.”
She talks about (times approximate) …
[Research background]
1:57 Evolving research foci from information searching to social navigation to affective computing – carving out new research areas
8:57 Developing the proposal for 10 years funding for the Mobile Life research centre
[Shaping and running a research centre]
11:27 Learning how to interact with industry to win their funding support, what are their drivers, who to speak to
15:57 Learning how to manage a large research centre, learning the hard way – IPR, growing a research group, sharing the funds among the four leaders, the challenges of cross-fertilisation across the four groups
19:07 Reflections on wishing they had shared research methods across the groups more and thoughts on what they could have done instead
23:17 Strong culture based on seminars, the Swedish Fika – the ‘enforced socializing’ every week -, joint trips
25:07 The challenges when some of the four leaders leave and the changes in dynamics
27:28 The challenges when some of the key company partners are no longer there and contributing matched funding; now knowing what to look for to see something going on with industry; being able to shape relevant research agendas
29:32 Practical suggestions for how to work with industry partners, e.g., needing to communicate what the research means, connecting the dots for them (“what are we seeing that they should care about, translating that”), making everyone work for 3 months with a partner and having people from the partner sit in the research centre, joint workshops
34:12 Lessons on managing people, building a culture – the challenges of having researchers from different disciplines, putting together teams based on competences and personality and creating safe creative spaces
36:40 Moving from being a researcher who can control the research to being the vision person - scaling up the vision, seeing the connections, … but then losing contact with the reality of the research
[The sabbatical experience – reconnecting with what is important]
40:34 The amazing invigorating sabbatical experience, time for reading, writing, connecting with the passion, sitting under a tree talking philosophy – “reconnecting with why we are doing this”, why it is important
44:22 Not only reconnecting with research, reading etc but reconnecting with herself; time alone, being lonely, unraveling strong personal ‘survival’ rules that were about being productive and efficient to function managing a household and work
46:35 “You end up in a situation where everything you do you do in order to be able to work more”
47:09 “And that is not a good life, you don’t live to constrain yourself in this way. It is not helping your creativity.” But taking time to get down from this, crash landing in Florida
48:27 “I actually do believe that one can change” - now recognising the emotional state and what might be an alternative emotional state she could transfer herself into … feeling collected, slowing down, listening to very small signals in your body, the benefit of Feldenkrais at work
51: 27 “What you have to remember is that all of that stuff that you get worked up about, is it really that important, or even if it is important, can I have a different attitude”
52:00 Being leader, the worked-up Kia did not spread a good work environment around herself – strong bodily signals you give off – so trying to listen to the alternative self that is more collected
54:21 Being flattered as an academic with invitations, awards etc but not being able to do all of it, needing to make choices, have new rules now about what to say yes and no to
56:39 “You have to know why you are doing it so if you do it because you are flattered and because it’s a notch on your belt or are you doing it because you are actually learning something important or you are communicating your research or whatever. So I have to think about that.” Making people email her so that she think first before replying/agreeing or not
57:42 Other changes – putting effort into the book she is writing, accompanied with the kind of exercises that connects her to what she is writing about, trying to do things she enjoys
59:00 Conflict of caring for students, keeping promises and looking after her needs, needing to promise less
1:00:21 Also needing to think about what the organization tells us we need to do to be a success and taking a stance about what is important, and what is enough funding
1:03:19 Risk of being flattered by recognition for your work, by prizes, “but if you don’t have a core, if you don’t know why am I doing this research, what is it that I am changing in the world that I actually believe is good” … “it is about finding your core, knowing yourself, slowing down, and being more empathic with other people ... it is a much slower way to success but one I do believe in … If you don't have your core, then it doesn’t matter if you get to be the ACM distinguished whatever, that is just shallow”
1:06:02 Hard to get recognized internationally when you are in Sweden, longing for that recognition, now not taking that so seriously
1:07:27 The struggle that comes along with the success, the sick leave because of stress, the colleagues who aren’t always supportive or happy for successes, the gender aspects
1:12:28 End
Mobile Life Centre http://www.mobilelifecentre.org
The first iphone was released June 29 2007.
Fika: https://sweden.se/culture-traditions/fika/
Lars Erik Holmquist http://blog.siggraph.org/2012/07/qa-with-siggraph-2012-mobile-chair-lars-erik-holmquist.html/
Oskar Juhlin http://www.mobilelifecentre.org/people#oskar-juhlin-
Annika Waern https://katalog.uu.se/empinfo/?id=N13-228
Barry Brown http://www.mobilelifecentre.org/people#barry-brown
Welcome to Changing Academic Life. I'm Geraldine
Geri:Fitzpatrick and this is a podcast series where academics
Geri:and others share their stories, provide ideas and provoke
Geri:discussions about what we can do individually and collectively to
Geri:change academic life for the better.
Geri:My conversation today is with Kia Höök, a professor in
Geri:Interaction Design at KTH in Stockholm, Sweden, and Director
Geri:of Mobile Life Center. We start off talking about her early
Geri:research career, and then go on to talk about some of the
Geri:experiences she's had in co-leading this large research
Geri:center, in building cultures, and managing relationships with
Geri:industry partners. She's also just come back from a year long
Geri:sabbatical. And she talks about the profound effect it had on
Geri:her, giving her time and space to reconnect to what is
Geri:important, to reset her own rules, and to rethink how she
Geri:wants to engage as an academic. We ended up going over the hour
Geri:today. But it was also interesting, I didn't want to
Geri:cut anything out. If your time is limited, you can go to the
Geri:changing academic life webpage. And as always, there are notes
Geri:there with rough timestamps so that you can navigate directly
Geri:to specific sections that you might be interested in. But if
Geri:you do have the time to listen to the whole thing, treat
Geri:yourself, it's well worth listening to.
Geri:Kia, thank you very much for your time, and on a Saturday.
Geri:[Kia: Thank you]. And I've been looking forward to having this
Geri:chat since we met in May, and you made some comment about your
Geri:sabbatical that you're on and how it was really making you
Geri:stop and reflect on lots of issues. So I'm really excited to
Geri:get to those things. But maybe first, just for a bit of
Geri:context, I see that you finished your PhD in 96. When was I? -
Geri:98. We're around the same time. And you did it in some
Geri:information retrieval, helping people sort of search large
Geri:online spaces, major spaces, and then you moved into some more
Geri:effective social navigation and more into effective computing.
Geri:So you had lots of evolutions in your research focus.
Kia:True that, true that. So my thesis was using intelligent
Kia:user interfaces. [Geri: And this was in a computer science
Kia:faculty, was it?]. Yeah, yeah, it was in a computer science
Kia:faculty. And it was in the early days, we didn't really have
Kia:internet. Oh, we did have internet, but we didn't have the
Kia:massive amounts of data that we have now. So machine learning
Kia:was around and so on. But it wasn't really possible to do the
Kia:stuff that people do now. And a lot of AI at the time was rule
Kia:based. And I was kind of disappointed in what it could do
Kia:and wanted to bring a more sort of humane, human computer
Kia:interaction, sort of angle to it. And that's what I did with
Kia:my thesis. That work, their community, the AI community and
Kia:intelligent user interfaces, it's a really good community in
Kia:that they cite one another properly. So I'm still getting a
Kia:lot of citations for that work. But personally, I got very
Kia:disappointed in AI, very disappointed. And I felt like
Kia:they, it's not doing what they promise that it's going to do.
Kia:And so this is where I came up with ideas around social
Kia:navigation. You have to understand this is 1996. So
Kia:there weren't any recommenders around or there was a little bit
Kia:of stuff like that. But I don't think we've had understood at
Kia:the time, what it meant to have loads of people doing stuff
Kia:leaving traces on the internet that we can harvest and use. So,
Kia:this is why I did the social navigation stuff because I felt
Kia:like, if you put people in there and their judgment or what they
Kia:find interesting, that's the way to build proper intelligence. So
Kia:this is what social navigation was to me.
Geri:Did you feel brave at the time doing some of this brand
Geri:new area, brand new approach? Or scared?
Kia:I was working at the Computer Science Institute here
Kia:in Stockholm, SICS. And there were 100, about 100 researchers
Kia:and they're all hardcore computer science. And when I
Kia:said 'Well, I don't care about your algorithms and your,' you
Kia:know, 'I think that we need to put people here, because it's
Kia:people making choices and it's their choices that we are
Kia:interested in.'. I was, you know, they had ways of talking
Kia:about me as 'Oh, it's the humanities people,' you know,
Kia:with a little sneer and now of course you go like 'Wow', you
Kia:know, that's still hardcore, if you compare to the stuff I'm
Kia:doing today. It was still, you know, it was really computer
Kia:science what I was doing. But at the time, yeah, I was a bit
Kia:brave. But I think as a lot of young researchers, I was angry
Kia:and passionate. And so I was just like, this is not working,
Kia:we need to make it work. And looking at what people actually
Kia:do, not what they say they're doing, but how they actually
Kia:search for stuff. They don't search in that objective manner.
Kia:They don't use hierarchical menus to figure out stuff. They
Kia:actually just go to someone else and ask, 'So how did you do
Kia:this?', and then they use that as part of their solution. So
Kia:for me, that was a path into taking more seriously what it
Kia:means to be human.
Geri:And you continue that as well. So moving into the
Geri:effective community, and again, at a very early time, with
Geri:people who're looking at those issues.
Kia:So it was the same in a way, the same thinking. I was
Kia:like, okay, so it seems like people are following the advice
Kia:of other people when they search for information or when they do
Kia:stuff. And not only does this make them figure out what to
Kia:find, and what to do, it also makes them feel more secure.
Kia:It's an emotional process. It's like, if you're citing this and
Kia:this author, and everybody else also seems to be citing an
Kia:author. If I do that, then I'll be more secure, I'll feel more
Kia:that I'm doing the right thing, that I'm not lonely and what I'm
Kia:doing. And the same thing on the internet like I can, if I see
Kia:that other people have been here, they've done stuff they
Kia:seem to be doing these things, then that is what people are. We
Kia:look for other people, for guidance and for culture and for
Kia:rituals and for, you know, stuff. So step by step, I sort
Kia:of saw social navigation as an emotional process also. And then
Kia:when you read up on emotion, what that is, it's not this
Kia:little organ in your brain that affects your thinking only. It
Kia:is everything. It is your body. It's your movement, it's your
Kia:hormone levels, it's your thinking, it's your sociality.
Kia:It's your survival. It's also what makes life. And so step by
Kia:step it allowed me to become more and more human. My
Kia:research.
Geri:And also moving more towards the design orientation
Geri:as well in connecting with the human.
Kia:But I think as a computer scientist, I was trained as a
Kia:computer scientist. And as a computer scientist, the way you
Kia:prove that something works is by building it. And so in that
Kia:sense, most computer science researchers are designers, of
Kia:sorts. And I was interested in interaction, and of course, I
Kia:built the systems to sort of prove that social navigation
Kia:works, and you can use it on food reps, the recipes, or you
Kia:can do this, or you can do that. Affective interaction works. You
Kia:can you can build this, you can build that. And so that is a
Kia:designerly approach, but it's perhaps not, it wasn't at the
Kia:beginning, it was not industrial design, it was not with a care
Kia:for aesthetics, it was very much more like the computer science,
Kia:existence proof. I can build this thing, therefore, it is
Kia:possible to build this thing.
Geri:Whereas now you've evolved more to bring in these other
Geri:aspects.
Kia:Yeah. Because it becomes obvious, of course, that it
Kia:matters. If you care anything about bodies and emotions and
Kia:what we are, then you know that they need to care about the
Kia:whole and the aesthetics of stuff.
Geri:So you're coming to the end of it, a 10 year long
Geri:research center called Mobile Life. [Kia: Yeah]. And that was
Geri:funded by the Swedish
Kia:the government, through an organization called Vinova.
Geri:So that seemed quite innovative for the time as well.
Geri:How did that come about?
Kia:So we were four research leaders, Lars Erik Holmquist,
Kia:Oskar Juhlin, Annika Waern and myself. We were all at the time
Kia:working with quite innovative new stuff around various topics
Kia:around mobile apps, ubicomp, pervasive games. Always a bit
Kia:far out. And I'm still amazed that we got the funding, because
Kia:what we said in that proposal that we made and we started
Kia:writing in 2004. This is a long time ago. We said, well, we
Kia:think that the world is going to be populated with lots of mobile
Kia:and ubiquitous services. And they're not going to be about
Kia:work, they're going to be about fun, playfulness, enjoyment, the
Kia:good life. Games and so on. And a lot of older gentlemen around
Kia:us, and 'we can't apply for that, you're not,'. Because the
Kia:first thing that that industry will make money out of is, of
Kia:course, the professional applications on the mobile. But
Kia:we persisted against the advice of a lot of people. And then we
Kia:got the money.
Geri:Before we just start chatting together and start
Geri:realizing that there was potential here that led to the
Geri:proposal writing.
Kia:We had other funding together before. And then there
Kia:was this guy Boster Dahlbom, he had sort of told us, 'You need
Kia:to work together,'. He was sort of, he had, at the time, he had
Kia:a position where he had a little bit of an overview of Sweden and
Kia:what was going on. And so he had this idea that, if I put these
Kia:people together, that they're going to be strong enough to
Kia:survive in a world that otherwise it's very much
Kia:computer science driven or, you know. So that was amazing for
Kia:us. Very important.
Geri:So it was a huge proposal writing effort?
Kia:Yeah. So 2004, we wrote a pre-proposal, and we succeeded
Kia:with that, so we got some funding to actually write the
Kia:full proposal. And then we wrote the full proposal, we had to
Kia:have industry funding in equal amounts as what we were asking
Kia:for. [Geri: That's a big challenge.] It was really hard.
Kia:So I learned quickly how to interact with industry to make
Kia:them commit to a huge thinking like that. We learned together.
Kia:It was an interesting journey in that sense.
Geri:So what sort of arguments did you learn to make the
Geri:industry.
Kia:So first of all, you have to understand the company you're
Kia:approaching, you have to understand what it is that they
Kia:make money out of. You have to be serious about that, you know,
Kia:you have to go and say, 'We're doing this research, and it's
Kia:remote from what you're doing. But if we do this, and this,
Kia:then you might actually have use of us in your strategies', and
Kia:so on. So you have to understand what they're doing. Both at
Kia:large scale, but also locally, what makes the guy you're
Kia:talking to what is it that that person's success is about? So
Kia:like, what would they benefit from personally in their career
Kia:by associating themselves with you. So companies like Ericsson,
Kia:for example, in Ericsson research, you need to do
Kia:patterns, and you need to show off results, to have demos and
Kia:so on. You're not so interested in writing papers. It's nice if
Kia:you have some papers, but that's not. So what we had to do is to
Kia:figure out how can we serve that purpose?
Geri:So how do you find out what they need? Because if we're
Geri:in academia, we don't often have insight into industry and what
Geri:are their drivers? And what's important to them?
Kia:Yeah, a lot of talking. So Sweden is a small country. So we
Kia:do know a lot of people. So you have to talk to people a lot and
Kia:try to figure out stuff. And also I remember drawing one
Kia:hierarchical map after another. So this person is the boss of
Kia:that person, who's the boss of that person. Therefore, I need
Kia:to talk to the one on top and the one at the bottom in order
Kia:to squeeze the middle management because they are tight on money.
Kia:And so they want, you know, they're actually sitting on the
Kia:budget.
Geri:Being very strategic then?
Kia:Well, I learned to, or we learned to be strategic, I don't
Kia:think we were. And we also learned to be bold, and to not
Kia:only be servants to them, but to say, 'Look, we think the world
Kia:is turning, it's going in this direction. And we know you can't
Kia:afford to do a lot of research in that direction. But we will
Kia:do it. And we will get government funding to do it. If
Kia:you engage with us in this way.'
Geri:And you can benefit then in this way.
Kia:We'll take the risk, we'll take high risk. Like we were
Kia:saying, 'Well, there will be many, many mobile services'. You
Kia:have to remember this is 2004.
Geri:Yes. So three years, three years before the smartphone,
Geri:first iPhone came out?
Kia:Yeah, I think 2008, I think the iPhone came so it was like
Kia:four years before and we were saying, well, Java is not going
Kia:to work, is it? You know, and this and that so and so we said,
Kia:well, let's pretend it's already happened, what then? So we were
Kia:trying to be, I usually say eight years into the future for
Kia:them to listen to us strategically. Or I was also
Kia:talking at the time about sensors. There will be many
Kia:sensors that are on your body and in the environment. And
Kia:these apps will be thriving of these and you know and of course
Kia:these people, you know, people at Ericsson research they know
Kia:these things, they're also in the future, but they might
Kia:benefit from having us do some of the stuff they wouldn't dare
Kia:to do inside the organization. So, yeah, so that's how we
Kia:worked.
Geri:So that sounds like a big learning curve. [Kia: Yah, it
Geri:was]. And then when you got the funding, and was it 10 years
Geri:upfront?
Kia:It was divided into contracts of first two years and
Kia:three years, three years and two years.
Geri:So having to show outputs at the end of those periods to
Geri:get the next period. So you ended up with the center with
Geri:what about 30 people and a large number of, a number of large
Geri:companies?
Kia:Well, you know, funding attracts funding. So we ended up
Kia:being after a while, like 45-50 people actually working in the
Kia:center, some of them paid by industry, sitting with us, some
Kia:on other grants, some on the Mobile Life funding, you know,
Kia:so it grew to be, at its peak, it was like 45-50 people maybe
Kia:sitting in the
Geri:So what were your other learning curves then around
Geri:managing that? Because that's a huge, that's, nothing in your
Geri:PhD training actually prepared you for that.
Kia:Now, there's a lot of stuff you learn, and you learn the
Kia:hard way. And I wish I'd figured out some of it earlier, but you
Kia:have to learn everything from strange things, like doing IPR
Kia:agreements. What is an IPR agreement? What is IPR? [Geri:
Kia:Intellecutal property?] Yeah, intellectual property rights. So
Kia:when you have a collaboration like that with industry, you
Kia:have to have something regulating what happens, if we
Kia:do a patent, who will own the patents and who will be able to
Kia:make money on it. So stuff like that. But the management growing
Kia:research group, I had, for some reason done that a couple of
Kia:times before, [Geri: On a smaller scale or a similar
Kia:scale?] I was, in year 2000, I was the head of a lab at SICS,
Kia:there was about 25 people. So and I think my career has been
Kia:like that. I start something that where I think, 'Oh, this is
Kia:going to be small and lovely, will be seven people, seven is
Kia:great. Seven plus minus two, that's perfect.' And then boom,
Kia:something happens. And then it grows to be bigger. So I have
Kia:done it before. Tried to return a couple of times to smaller
Kia:groups. So with this, we grew to be a big group. And we had
Kia:decided, and I don't know if that was good, and it's still
Kia:difficult, we decided that the four of us would be equals. So
Kia:we would work
Geri:democratic, and dare I say 'Scandinavian' in its approach?
Kia:Yeah. And that is, of course, not an easy decision. So
Kia:we decided that we would in order to minimize conflicts
Kia:between us, that we would divide the money very carefully, like
Kia:equal parts. We would also, if we pulled in funding together,
Kia:you know, if there was a reason that people said, well, we want
Kia:to give you more funding, because you're Mobile Life, then
Kia:we would also divide that funding by four, you know. So we
Kia:worked according to that principle. The bad thing about
Kia:that is that we then built our groups to be four groups, rather
Kia:than looking for cross fertilization always between the
Kia:groups.
Geri:Were you're physically located together?
Kia:Yeah. So what I saw, what I hoped would be happening, and
Kia:what's happening is that, of course, the people further down
Kia:are PhD students, and so on. They would talk to one another,
Kia:and they would benefit from the fact that they were sitting in
Kia:the same office, and we had seminars and intellectual
Kia:discussions and so on. They also benefit from seeing us
Kia:quarreling over intellectual academic topics. So that was
Kia:good, but I think I don't know how we should have done it. But
Kia:I think we could have benefitted a bit more, if we had borrowed
Kia:methods from one another.
Geri:What research methods? Have you got any specific
Geri:examples or so?
Kia:Oskar Juhlin was working way more from you first do some
Kia:kind of ethnographic study, and then you use that as a basis for
Kia:your design process. And he had a very, very interesting way of
Kia:sort of figuring out who to study. So he would study ralley
Kia:So you said you're not sure what you could do, could have done,
Kia:drivers in the north of Sweden, or he or people driving their
Kia:bikes, bikers and what they found interesting or something
Kia:like that. You know, and then he used that to really carefully
Kia:hone maybe a few design ideas that he would then implement. So
Kia:the first part of his process I was not using. The other part, I
Kia:think I had perhaps the strongest skill in the design
Kia:side. So we could have worked differently. With Lars Erik,
Kia:he's always been fascinated by technology. He's like, what I
Kia:want is for people to come up to a demo I've done and say, 'Oh,
Kia:that's cool, cool tech'. And so he had a stronger technology
Kia:driven, like, you take some technology and you feel it, you
Kia:touch it, you interact with it until you figure out what you
Kia:can do with it. And then he also used some cool methods to
Kia:combine with that technology understanding. I could have
Kia:benefited from his tech savvy. And then Annika, she was
Kia:interacting with these live action role playing people,
Kia:strange people, very interesting people, people that would show
Kia:up in the office looking like vampires, or acting in role or
Kia:whatever. So that added this wonderful atmosphere to Mobile
Kia:Life where it felt unpredictable, you got to your
Kia:office, and there would be stuff happening. That was super
Kia:interesting. And her interest in those marginal practices, are
Kia:not marginal, because it's a big movement, but that was super
Kia:interesting as well.
Kia:but any thoughts of what you could have done? Because you're
Kia:all complementary in very interesting ways.
Kia:So at the time, we were younger, we needed to build our own
Kia:research careers, we needed to build our own CVs, we needed to
Kia:have our own research groups, our own PhD students, and so on.
Kia:I think if we had reserved some of the funding for projects that
Kia:were joint, and we did a little bit, but not enough. If we had
Kia:had like, a little pile of money, where we said, well, you
Kia:can only get this money, if you collaborate with this, you know,
Kia:across the groups or something, then that would have been, you
Kia:know, it's always about money, resources. It is.
Geri:It is, because we need to employ people to do the work.
Geri:Yeah.
Kia:Yeah. So it's not like we did not influence. Of course we
Kia:did, but
Geri:And the very fact that you're talking about the work
Geri:that they did, and appreciate what strengths and complementary
Geri:areas. It's just an interesting tension, isn't it, around the
Geri:ways in which we're recognized as individuals? [Kia: Yeah.].
Geri:And that can work against actually maybe doing much more
Geri:interesting research that isn't immediately identifiable as
Geri:belonging to one person or another.
Kia:Yeah. And working together has enormous benefits. But it
Kia:also means compromising. And I've since then read up, and I
Kia:didn't find any literature at the time. But I've since then
Kia:read up on. And there's this paper by somebody, I can't
Kia:remember the name of. He talks about eight mistakes you can
Kia:make when you build a center. One of them is to allow
Kia:professors to go off and do their own thing. You have to
Kia:make them commit to working together. It's like you have to.
Kia:That's the only way that they will get out of the comfort zone
Kia:and do something they wouldn't have done otherwise. And I think
Kia:we were committed to an extent. But maybe we could have done
Kia:even more. Even more.
Geri:Did people come to join seminars?
Kia:Oh, yeah, yeah. We had a very, very strong culture very
Kia:much like you come to the seminars, and we had the, you
Kia:know, the Swedish fika. So it was coffee break. So we had one
Kia:enforced fika every week on Wednesdays, where everybody had
Kia:to come [Geri: And drink coffee.' and drink coffee, and
Kia:sit around and socialize. We call it the enforced
Kia:socializing. And it's so funny, because I would walk through the
Kia:center, this is an open office landscape. I would walk through
Kia:the center and say, 'Okay, now it's three o'clock, and it's
Kia:Wednesday.'. It's enforced socializing, you come down, and
Kia:people were 'yeah, yeah, but I just need to', you know. And
Kia:then they would come. And then I couldn't make them leave,
Kia:because they would like to blah, blah, blah, blah, you know,
Kia:talking about their research. And so these things are super
Kia:important. So we did that, we did joint trips, we would hold
Kia:full day meetings at a partner location, we would hold the
Kia:meeting at Ericsson or Nokia or whatever, you know, so we really
Kia:worked hard on making this one center. I can tell you, if you
Kia:want to, I can tell you some of the issues with being four.
Kia:Research. Strong. People. What you want to do as an academic is
Kia:to work with people who actually want something. You want to do
Kia:something. You want to change the world. You're trying to do
Kia:something. I want those strong people around. But anybody who
Kia:is like that is going to be hard to work with.
Geri:You said before about the fights and arguments that you
Geri:have intellectually.
Kia:Yeah. Which is lovely. I love that. But it's also
Kia:painful, of course. But I think the mistake we made was, we
Kia:assumed that the four of us would be there for 10 years. And
Kia:I remember, because we had academic advisors and Tom
Kia:Rodden, who I know you talked to, in your podcast. He said,
Kia:'You should have written up a rule for what happens if one of
Kia:you guys leave. How do you then distribute the power between you
Kia:Did you have to justify to the funding body as well, any of
Kia:and figure out what to do?'. And we didn't. And that was stupid.
Kia:Of course, strong people with strong wills and amazing careers
Kia:will at some point, maybe look for another job. So the first
Kia:one to leave after five years was Lars Erik Holmquist. He got
Kia:a really good job at Yahoo, Yahoo labs. And he, of course
Kia:wanted to take this step, you know, to Silicon Valley, to see
Kia:some of his stuff go from academia out there, you know. So
Kia:that was absolutely fine. And it was good for the center to see
Kia:some of our work get out, you know, so we were happy. Sort of.
Kia:But of course, then we were only three, right. And then, a year
Kia:or two later Annika got an offer to be, Annika Waern got an offer
Kia:to be a professor in Uppsala, Uppsala University, and she had
Kia:been commuting from Uppsala to here to Kista for, what, 25
Kia:years or something. So she was like, I really want this and
Kia:there are not that many professor's chairs that pop up.
Kia:And so then she left and then there were only two of us, me
Kia:and Oskar, you know. At the time, Barry Brown had joined the
Kia:center. So then we included him and we tried other younger
Kia:people. But that is, you know, it's, we weren't prepared for
Kia:the changes in dynamics. Four people who've agreed already
Kia:when they applied, versus a group of people where it's not
Kia:clear why you bring in somebody new or not, you know, so that
Kia:was a hassle.
Kia:those changes there account?
Kia:No, that was fine. And we kept being super productive. It was
Kia:just that I think we were unprepared.
Geri:So were there other changes that happened? Because
Geri:that is a long time to be running a same overall research
Geri:agenda. I know the details of the research changes all the
Geri:time. What were the other big changes that happened over that
Geri:time?
Kia:So one of the big problematic things is that some
Kia:of the companies we were working with and depending on died. Sony
Kia:Ericsson.
Geri:Yes. And when you have to provide matching funding.
Kia:Exactly. And it's not you know, and the funding body, the
Kia:government funding body Vinnova said, 'No, you have to come up
Kia:to that level. So we don't care, if Sony Ericsson has left you,
Kia:because they're dying, you still have to get the money'. So then
Kia:we have to bring in a new partner or make the the existing
Kia:partners raise their funding. So we had, we always had a little
Kia:bit more than we needed from industry. So it was fine. But it
Kia:was for me when I was the head of the center. This was super
Kia:scary. It was like you go like 'Oh, my' [Geri: Sleepless
Kia:nights?] Yes, definitely. And it's like you can feel it. Now
Kia:afterwards, I know what to look for, when they stopped
Kia:communicating. When they stop coming to your workshops, when
Kia:they stop being super interested, then you know,
Kia:something is going on, you know. Either it's a reorganization of
Kia:the thing, or the company is going a bit downhill. So I
Kia:learned how to follow also the media, you know, follow what is
Kia:going on with these companies and which ones are rising and
Kia:which ones are going down and why. So, yeah.
Geri:So it also sounds like a lot of your time wasn't spent
Geri:directly in research, but facilitating the research
Geri:center.
Kia:Yeah. So I was the head of the center for the first years
Kia:and then Oskar took cover for a couple of years. And then it
Kia:was, we were supposed to sort of take turns, but then as Annika
Kia:and Lars Erik left, I got it back again. And so it's double,
Kia:because you also get to shape a lot of things when you're a head
Kia:of the, because then you interact with these companies
Kia:and you can see how that makes your research more honest and
Kia:more relevant. You can't go off on crazy stuff without thinking
Kia:about what does this really mean for you know, are we really
Kia:pointing to some relevant future here? So to me that was useful,
Kia:but it was also a lot of work, a lot of work.
Geri:What were some of the basic ways that you would
Geri:recommend people to work with companies, if they're in
Geri:research partnerships, given your experiences
Kia:So we had, when you're working in industry, if you're
Kia:working in a big company or a small company, interacting with
Kia:researchers is your second priority always. So my
Geri:Even though we think we're the center of the world,
Kia:We think we have some really clever things they should
Kia:be, you know, coming [Geri: Knocking at your door.] knocking
Kia:at the door saying, 'Can I have it?', you know? And no, they did
Kia:not always. And we're also as academics were sometimes really
Kia:bad at communicating what our stuff means. Connecting the
Kia:dots, if you see what I mean. So let's take Ericsson as an
Kia:example. So this is a company providing the infrastructure for
Kia:the net. So and we were doing applied research into user apps
Kia:and stuff. Why should they care about that? What is it that we
Kia:were seeing in building all these apps and interactive maths
Kia:and lights and whatever? What is it that we were seeing that they
Kia:should care about? Translating that, making sure that you can
Kia:you somehow relate to what they're doing, without
Kia:necessarily knowing exactly what they are doing, because they
Kia:can't tell you. Because it's secret, some of it. So we had a
Kia:bunch of ways of doing this. One was we made everybody in the
Kia:center work for three months with one of the partners at some
Kia:point during their
Geri:As an internship or as a secondment?
Kia:And that was easy with companies like Microsoft
Kia:Research, because they do that. So that was no big deal. But
Kia:with some of the other companies, this was a bit of a
Kia:like, oh, okay, so we get somebody work with us. [Geri:
Kia:What do we do with them?], you know, but that means that they
Kia:sign a contract with that company, allowing them to see
Kia:the inside, knowing all the secrets. They might not be able
Kia:to tell you all of it when they come back. But they have that
Kia:with them in their understanding. So that was one
Kia:way of making sure that our contacts were close. We're also
Kia:trying the other way around, you know, to get people from
Kia:industry to sit with us, halftime or something like doing
Kia:PhDs, and so on. So we had that a few times, which is harder,
Kia:because the research process is so slow.
Geri:Yeah, we operate on different time cycles.
Kia:Yeah. So that was difficult, but. And then the
Kia:other thing we did was make sure that we had joint workshops
Kia:regularly. Then we wouldn't [Geri: What would be regularly?
Kia:6 months?], like every project, and we would have seven, eight
Kia:projects in the center. Every project would have one or two
Kia:per year. Different smaller groups. And so and they would
Kia:always have a bunch of people that from the different industry
Kia:partners, who were assigned to that particular project, so that
Kia:we wouldn't overload one person within the company with all of
Kia:these contacts and workshops and stuff. But we tried to sort of
Kia:always try to look for other people in your organization that
Kia:we could work with, so. And a lot of work was done in those
Kia:workshops. And then you're doing these trips together, because
Kia:when you do a trip together visiting, we visited Japan,
Kia:Silicon Valley, India, and now the recent trip was around
Kia:Europe.
Geri:And this is together with researchers and with the
Geri:representatives from the companies?
Kia:Yeah, exactly. So you traveled together, you see stuff
Kia:together, and then you talk about it together. Then you
Kia:understand a lot about our strategies, the way they talk
Kia:about it, when they find something interesting, you will
Kia:'Ah, so this is what they're thinking'. So you have to be
Kia:super open to all of these influences. And you have to
Kia:figure out how to find those people within the organization
Kia:that are interested in that, interested in communicating and
Kia:shaping strategies and visions for their company.
Geri:And given how they're always changing, as you said,
Geri:that's an ongoing process for the sounds of it then, because
Geri:you're always needing to feel that who's currently there or
Geri:was.
Kia:Yeah. And I talk about it now as if, oh, working with
Kia:companies, but it's not working with companies, it's working
Kia:with certain individuals. That is what we're doing. It's the
Kia:same as with academia. [Geri: Relationship building.] Yeah.
Kia:There's this certain people that are open and curious and
Kia:interested and questioning your thinking in interesting ways.
Kia:And those are the ones you want.
Geri:What about managing people within the center? That's a
Geri:large number of people. What were your big lessons about
Geri:people management, growing people, building a culture?
Kia:So the center was always and still is extremely
Kia:interdisciplinary. And that is hard work. So whenever you build
Kia:something, for example, and we have built, that's been our
Kia:thing that we do build stuff that actually works, and that we
Kia:put it out with people. When you build something, the person
Kia:being the software engineer would say, 'Well, I'm the one in
Kia:charge of what we're going to build, because I know what the
Kia:technology is going to be'. And then you have the industrial
Kia:designer where you know, 'I'm doing the design' and then you
Kia:have the behavior scientist person said 'Well I did the
Kia:studies, I know what should be in the system'. And then you
Kia:have, you know, so. So all of that you had, we had to learn
Kia:how to be respectful without backing off entirely, you still
Kia:have to do that, you know. So there was a lot of work just
Kia:trying to put together these themes. Teams that would be able
Kia:to build and do more than they would do individually. And that
Kia:is not only about competence, it's also about personality. And
Kia:it's about fostering a way of talking where you feel safe,
Kia:creative and dare to be open about your little ideas that
Kia:might feel like really stupid, and you're the youngest one on
Kia:the team. So always been sort of encouraging and open. And
Kia:helping, you know, going like, 'Oh, all of that stuff you said
Kia:is no good. But this thing that oh, let's go with that. You
Kia:know, that's interesting'. So, but then, of course, sometimes
Kia:it doesn't work.
Geri:So do you have explicit discussions about how to work
Geri:together? Or is it more by role modeling?
Kia:No, a lot of, I actually would, whenever there was one of
Kia:those, for example, one of those interdisciplinary problems, I
Kia:would look up the person who I felt was not listening to the
Kia:other competencies. And I would say, 'Look, you have to try and
Kia:understand where they come from. Their field, and what they're
Kia:bringing. And you need to back off this part of the design
Kia:work. But this part, you need to step up.' You know, so I would
Kia:do that explicitly. Yeah.
Geri:Good, it sounds like you've got antennas out all over
Geri:the place. Antennas out into industry and what's happening
Geri:there, keep track of that, antennas out internally see
Geri:what's going on and where to step in?
Kia:Yeah. And then you have to, because, yeah, you go from I was
Kia:a researcher who had had a group and so on, but where you can
Kia:control the research topic very narrowly to stepping up to
Kia:having a vision of a, you know, a grand scale, like, where is
Kia:the world heading? And where do I want it to head? And how can I
Kia:defend that we are going to do enjoyment and playfulness. And
Kia:that that is important in itself. Yeah, that this is not,
Kia:it's not about doing a game so that you can learn math, it's
Kia:doing a game so that you can enjoy the game. And if we don't
Kia:take that seriously, we're not going to learn anything about
Kia:design. And we might later use it for, you know, teaching math
Kia:or whatever. But that's not what we're doing.
Kia:And so being able to scale up to that kind of level, visionary
Kia:level, and understand what that vision means for redrawing the
Kia:map of industry, you know, the ecosystem of who, which
Kia:industrial sector will thrive off, which like, I remember when
Kia:we sort of say, well, look, now it's Internet of Things. And
Kia:this was in 2010 / 2011. And you go like, ah, that means that we
Kia:need to have slightly different partners. And this is where we
Kia:brought in IKEA. We also want wanted to bring in Hennes &
Kia:Mauritz, but we failed. But anyway, consumer products are
Kia:going to be connected. What does that mean? Well, it means that
Kia:IKEA will be looking for collaborations with Google or
Kia:Samsung or something. And we have companies that are super
Kia:interested in that. And so what if we, you know, so that level
Kia:of reasoning, I think, again, as an academic, that there was
Kia:nothing in the research methods or anything that you could use
Kia:to do. But you have to do it, if you don't have a vision.
Geri:Can you have a vision? Can you be operating at that level
Geri:of always trying to keep track of a vision and being sensitive
Geri:to where the world is heading as well as be involved in the
Geri:details? Or do you need to let the details and hands on
Geri:research go?
Kia:I let it go a bit. And I felt in the periods when I was
Kia:leading the center, I felt like it was okay for a year or two.
Kia:And then I started to feel like I was losing contact with the
Kia:reality.
Geri:So you still need some contact with the reality of the
Geri:research in order to feed the strategic vision as well?
Kia:Because it's in the projects. So like, if you take
Kia:for example, Internet of Things, everybody was talking about
Kia:that. And we were setting up big seminars, and there was a huge
Kia:interest in our research in that area. But it was not until I
Kia:really worked in one of the projects and understood that
Kia:this is not about how many sensors we can put up, because
Kia:that's the first thing we think that says, oh, there's going to
Kia:be a lot of sensors and a lot of data. No it's about the other
Kia:thing. It's the actuation. What is the system doing in the
Kia:world? Because the sensors you can add, if you know what you
Kia:could use them for. But it's not like you have a bunch of data
Kia:and it's all neutral. And you just find patterns in the data
Kia:and then boof, the services will come out of that or the
Kia:activation will come out of that. You have to think the
Kia:other way around.
Geri:So this is bringing your same sensitivities is what you
Geri:brought to your PhD topic just played out in multiple ways.
Kia:Yeah. And so then and that feeling I did not get until we
Kia:were actually building, I was in a system where I realized that
Kia:none of us is able to think backwards, you know, it's just a
Kia:chicken and egg problem, none of us is really good at going the
Kia:other way around, you know, from activation to what do we then
Kia:need. So, stuff like that you have to be in contact with the
Kia:actual physical work.
Geri:So you just almost literally returned from a
Geri:sabbatical just a couple of weeks ago, from a year long
Geri:sabbatical. Where I imagine you had time to reconnect to some
Geri:research and thinking as well, do you want to talk us through
Geri:that experience?
Kia:Yeah. So it was really that this feeling that I had lost
Kia:contact again, entirely. And we've been doing some super
Kia:interesting work in my project within the Center on some
Kia:aesthetic design, designing with the body, and emotion and
Kia:sociality and aesthetics. And I'd been allowed to be part of
Kia:that project, like half a day a week, the rest of the time I had
Kia:to do all this management stuff, but at least I've done some
Kia:stuff. And I was so much longing to understand properly what is
Kia:this? What is it that we've done? Why is it so interesting?
Kia:And why is this theoretically and methodologically and in
Kia:terms of how it addresses me as a person? Why is it so
Kia:interesting? I need to become deeper and more reflective and
Kia:understand this. So I was
Geri:And you can't do that in half a day a week.
Kia:No, can't. So then I got this opportunity and it's just
Kia:amazing, I just feel so privileged that I was allowed to
Kia:do it. And I still had to do work for stuff at home, you
Kia:know, so I would work like two, three hours a day, maybe with
Kia:stuff at home. But the rest of the time, I've been reading and
Kia:writing and analyzing real data. And ah, amazing.
Geri:Just seeing the difference in your face and body, it
Geri:clearly is energizing. And what's exciting?
Kia:Yes, it's so good. And it's also because I passionately
Kia:believe that this is going to save the world. This research
Kia:topic is that shit. It's what we should be doing all of us. So,
Kia:no, it was really, really good. So I started my sabbatical by
Kia:going to Richard Shusterman, who is a philosopher and works in
Kia:Florida. And I met him before and invited him to the CHI
Kia:conference to give a talk and so on. And he was really nice and
Kia:said, 'Yes, yes, you're welcome'. So we would sit under
Kia:a tree, at the campus talking philosophy for hours talking
Kia:about, you know, knowledge and the meaning of life. And what it
Kia:is. And it's just, it was so invigorating, it was just making
Kia:me grasp again, why are we doing this? Because you can become a
Kia:bit dirty on the inside, a bit blacking your soul when you're
Kia:compromising with what you think industry wants or what the
Kia:society wants or what your funder wants or whatever, that
Kia:you're delivering, delivering, delivering, and then
Kia:reconnecting with that. No, this is actually important. A
Kia:research is important, for real, for real people.
Geri:And being able to think that through more deeply as
Geri:well, what that means.
Kia:Yeah. That was just amazing. So I spent the spring
Kia:there in Florida with him. And then I went home for the summer
Kia:because I have family and I had a second granddaughter that I
Kia:wanted to welcome. Yeah. But I pretended as if I was away. So
Kia:I, you know. [Geri: Did you not go into the office?] No, I did
Kia:not go into the office. And then during the autumn, I was in
Kia:Santa Cruz with Katherine Isbister at UC Santa Cruz.
Geri:When we met in May, you said things were changing or you
Geri:realize some things and you want to make sure you make these
Geri:changes.
Kia:Yes. So also not only reconnecting with research and
Kia:reading and so on, but also reconnecting with myself. And in
Kia:my case, I feel like those are so tightly connected. You know,
Kia:I do research on what I passionately feel myself is
Kia:important to me. And so when I went to Florida, I decided I'm
Kia:not going to try and socialize and get any friends. I'm going
Kia:to try to be all alone so that I can meet myself, which was
Kia:awful. I had a lot of anxiety attacks and yeah, and I felt
Kia:lonely and so on. And I'd never lived alone. I met my husband
Kia:when I was 20. So I never lived alone. So I was living alone for
Kia:two months, which I know is not very long. But yeah, anyway,
Kia:what that helped me do was also to unravel some of the very,
Kia:very strong rules I'd set up for myself, in order to survive as a
Kia:center manager, I had to set up a bunch of rules, like, you
Kia:always have to go to bed at 10 o'clock in the evening, and you
Kia:have to not work after nine, because otherwise you can't
Kia:sleep. You have to sleep. You have to get up in the morning,
Kia:you do this and that, but yeah. Or you, the other stupid rule I
Kia:had was, I'm not allowed to be creative in my free time.
Kia:Because then it might be used up all my creativity.
Geri:All your creativity, your limited resource.
Kia:And what else? I had a bunch of these things. I was
Kia:also, you know, I had, since I have kids, now they're grown up,
Kia:and I have grandchildren. But managing a household and
Kia:working, I had set up all sorts of rules about how to be
Kia:efficient, like, never go up the stairs without taking something
Kia:with me and never go down the stairs without. So I had all
Kia:these things.
Geri:These were just implicit rules in your head or had you
Geri:actually articulated them?
Kia:Some of it was explicit, very explicit.
Geri:Cause some of them don't sound bad, like getting enough
Geri:sleep, it's [Kia: It's a good thing.] it's a good thing.
Kia:But you end up in a situation where everything you
Kia:do you do in order to be able to work more.
Geri:Right. So it was more the orientation of the rules, or the
Geri:motivation for them.
Kia:That it was so, it was, I was punishing myself. And if I,
Kia:for example, happen to spend a couple of hours like with you
Kia:now, I could have spent these hours reading something
Kia:important. And then I would punish myself for having allowed
Kia:myself the luxury of a fika with Geraldine.
Geri:So what would punishing be? Just in your head beating
Geri:yourself?
Kia:Yeah, beating myself. And that is not a good life. You
Kia:don't live to constrain yourself like that. That is not helping
Kia:your creativity or your ability to be a human being. So, but it
Kia:took me a while to get down from this activity level where I
Kia:didn't even have time to reflect on it. So I crashed landed in
Kia:Florida, like 'boom', you know, no meetings. I was like, 'Oh,
Kia:what do you do, then?' Oh, actually going down to the beach
Kia:for a bit doing yoga. Oh, you know, stuff like that. Because I
Kia:used to do yoga, but in order to survive the stress, not because
Kia:I enjoyed it.
Geri:Yeah. It's really interesting that things that are
Geri:ostensibly good things like yoga, like sleeping, when
Geri:they're framed all about being able to maintain the machine,
Geri:the working machine to produce in academia. It's unbalanced.
Geri:[Kia: It's unbalanced, yeah.] So how did you create such a
Geri:different sense of you? And a different relationship to the
Geri:rules or no rules?
Kia:Yeah. So I'm not sure I've still succeeded. But I actually
Kia:do believe that one can change. I know a lot of people who are
Kia:like, ya, I know, you know, you have certain personality traits
Kia:and those are the way they are and people would refer to
Kia:themselves as extrovert or introvert or whatever. I think,
Kia:yes, that might be partly true, but you can also change, you can
Kia:change. But it has to start from a core emotional, subjective and
Kia:intellectual experience. So it's not about setting up a different
Kia:rule as, you know, it is really about recognizing the emotional
Kia:state I get in when I start doing this, like, 'Oh, now I
Kia:have to go to sleep. Because otherwise I won't be able',
Kia:yeah. What is that state? And then what is the other emotional
Kia:state that I could transport myself into?
Geri:What would be an alternative to that?
Kia:So for me yeah, and I don't know if I'm going to succeed. So
Kia:it feels really scary to talk about this. But when I was in
Kia:Florida, and later in Santa Cruz, I found a way to actually
Kia:do my yoga exercises and to enjoy myself to actually spend
Kia:weekends without working or and to feel very much collected and
Kia:this is also because the research topic was some
Kia:aesthetics, which is about slowing down and listening to
Kia:very, very small signals in your body. And in your thinking, to
Kia:daring to, to feel like right now I can feel I'm breathing a
Kia:bit too much up in my lungs, too high up and I have a little pain
Kia:here somewhere in my chest. I don't contract. You know, so you
Kia:don't feel that, if you're not, if you're all up in your head
Kia:and you will have to run from one thing to the other. 'Oh!' So
Kia:we've been doing at work we've been doing as part of that
Kia:project we've been doing Feldenkrais exercises at work,
Kia:spending an hour laying out on the floor doing very, very small
Kia:movements and remember
Geri:To learn to read the body, reconnect to the body?
Kia:Otherwise you can't design for that or with that. So you
Kia:have to know yourself in order to. So those Feldenkrais
Kia:exercises, sometimes I came running to them going 'aaah!'.
Geri:I have to relax, [Kia: I have to relax now!] I have to
Geri:relax and then I have to go.
Kia:One hour, oh, my God. Let's get going! And then I would do
Kia:the exercise. And then afterwards, I complete
Kia:reorientation, because what do you have to remember is all of
Kia:that stuff that you get worked up about. Or that is, is it
Kia:really that important? Is it, you know? Or even if it is
Kia:important, can I have a different attitude about it?
Geri:Yeah, have a different attitude about it.
Kia:And I've learned that, I think. And so I feel, I also
Kia:feel like this gives, if we're talking about leadership, the
Kia:other key, the worktop one, did not spread a good work
Kia:environment around herself. I did not make my PhD students and
Kia:others secure and happy and creative.
Geri:In what way, saying you didn't do that?
Kia:Because I, these are strong bodily signals that you give
Kia:off, right? [Geri: So you're dripping stress around.] I'm
Kia:dripping stress around myself. This other person that I tried
Kia:to be now the one that is allowing herself to listen, and
Kia:be collected and enjoy, [Geri: Listen to who?] To listen to the
Kia:other alternative self, because I don't believe in one self, I
Kia:believe that there are many different selves. And you can
Kia:craft and hone the ones you like. So this one needs to be
Kia:there. Because when I am, when I meet people properly with that
Kia:person, then that gives them energy. And yeah, we're human.
Kia:We're human. We're, it's what I say what I look like, my eyes,
Kia:my face, all of that is what you pick up. You have that. It's
Kia:super interesting to meet you. Because you have that calmness
Kia:around you, makes people want to be with you.
Geri:Thank you. It often doesn't feel like that inside. I
Geri:can really relate to the, all the things going on in your
Geri:head.
Kia:Yeah, but there's something about you that makes me feel
Kia:like, yeah, with her, I'm okay, I'm safe if I'm around her. And
Kia:that's what I want to be as well. I want to be like that.
Geri:And I think it's so important when we're in
Geri:positions of leadership or management or working with
Geri:people, that we do influence just by our presence and how we
Geri:are in our bodies and our heads. And often we're too much in our
Geri:heads and not. [Kia: Yeah] So it was very important to you to
Geri:create the space to reconnect with that. [Kia: Yeah] Do you
Geri:think you could have done it within everyday life continuing
Geri:at work? Or did you really need to step out?
Kia:I think I needed to step out. Yeah, I was working in that
Kia:direction already before, but I needed to step out. Because the
Kia:other thing that is problematic for me, I don't know how you
Kia:respond to these things, but you get so flattered. As an
Kia:academic, somebody comes and says, 'Well, Kia, do you want to
Kia:give a keynote, in India?' And you go like 'Oh, India, yay, of
Kia:course I do.' And then and then you look at your calendar, you
Kia:go, 'Oh, hang on.' [Geri: What was I thinking?]. Yes. Or in my
Kia:case, it's this, you know, Sweden is a very small country.
Kia:So just because I enjoy giving talks and so on, and I have this
Kia:political and value based strand to my work, I've been invited
Kia:into political settings, I have been an advisor to the Minister
Kia:of Infrastructure. And I've been in something called Almedalen.
Kia:And it's a week, every year where politicians meet, and so
Kia:on and so on. I've done a lot of stuff like that. And it's super
Kia:flattering because it's close to the powers. And it allows me to
Kia:influence.
Geri:Influence, yes. It's about things you care about as well.
Kia:Yeah. But I can't do all of it. I have to make choices. And
Kia:same thing with media. And because, again, because it's a
Kia:small country, I'm female, and professor at KTH. They have, I
Kia:would say, one person per week contacting me, wanted an
Kia:interview. And so I had to make up rules and say, 'No'.
Geri:So these are good rules. [Kia: I hope so.]. So this is
Geri:how will you decide, which things you will say 'yes', to
Geri:which things not?
Kia:So maybe again, I put up a bit too strict rules again, but
Kia:so I'm saying 'no' to everything to do with media. Unless they
Kia:interviewed me about some aesthetic design. I say 'no' to
Kia:giving talks to industry, and keynotes, and unless it is about
Kia:some aesthetic design. I tried to focus only on academic
Kia:settings for a while. I'm sure I will get back to working with
Kia:industry, but I've done it for 10 years, it's time for me to
Kia:take a step back and become more academic again.
Geri:And you can only do so much. As you said, when you can
Geri:say 'yes' and then you look at your calendar. 'Oh, how do I
Geri:squeeze that?' [Kia: Yes.] Because it's not just the travel
Geri:to India, and being there to do the talk. It's the preparation
Geri:beforehand, it's the, you know.
Kia:You have to know why you're doing it. And so if you do it,
Kia:because you're flattered and because it's a notch in your
Kia:belt. Or are you doing it because you're actually learning
Kia:something important in India, or you are communicating your
Kia:research in a good way, you know, whatever, you know, so I
Kia:have to think about that. So I make people who phoned me, I
Kia:make them email me so that I can think before I answer.
Geri:That's nice. So you create that pause. [Kia: Yes.] That's
Geri:very good.
Kia:Sometimes I don't even answer my mobile phone, I have a
Kia:message where I say, email me.
Geri:So that you don't, you're less likely to react, you can
Geri:actually respond, you can take some time to think.
Geri:I like the very thought through reasons for why you wouldn't do
Geri:things and recognizing that it could change.
Kia:Yeah. It will change. I know it will change.
Geri:Rolling it back and making more reasonable choices. What
Geri:other changes are you making? Or have you made?
Kia:So going deeper into this academic, during my sabbatical
Kia:what I did was, I wrote this book, which is not yet finished,
Kia:but anyway. Yeah, so I need to work on that and I need to put
Kia:some effort into that I'm not so sure. I'm going to write that
Kia:many books. It's a big thing for me. I'm Swedish and my English
Kia:skills are okay, but they're not, you know, it's hard for me
Kia:to do these things. So some thinking that I need to put some
Kia:effort into this book, because it might be the only one I
Kia:write. And so keeping my eyes on that and making sure that that
Kia:is also accompanied with the kind of exercises like
Kia:Feldenkrais and yoga, whatever that reconnects me with what I'm
Kia:writing about.
Geri:So you're scheduling particular times that are
Geri:designated book writing or how are you managing that?
Kia:Yeah. Now, people are sort of putting stuff in my calendar
Kia:that is squeezing those weeks. [Geri: Cause now you're back.]
Kia:Yeah. No. But yeah, that's what I'm trying to do. And also
Kia:trying to keep, you know, do the stuff that I enjoy, like
Kia:horseback riding and yoga, whatever. Yeah.
Geri:So are then in your diaries explicit things that you
Geri:block out? [Kia: Yeah, there are.] So I hear the little
Geri:tension between having created the space for yourself while
Geri:you're on sabbatical to think and to be and to do the things
Geri:that you want to do for different motivations, and then
Geri:coming slipping back into everyday work.
Kia:So the big conflict for me has always been that I care
Kia:about other people, and that they get what they need from me.
Kia:So my PhD students and my colleagues and so on, if they
Kia:asked me for stuff then I need to deliver, and I always
Kia:deliver. That's another sort of ethical rule that I've always
Kia:had. Like, if I promised to do something, I will do that. No
Kia:matter what. And me, myself has always been lost on that list of
Kia:priorities. And I don't think I can change all of it, because I
Kia:enjoy being with other people. And I enjoy delivering when I've
Kia:said that I'm going to deliver. So the only thing I can do is
Kia:promise less, right?
Geri:Yes. But also you've talked about putting yourself
Geri:last on the list of priorities. But you also talked before about
Geri:if you're not looking after yourself well, other people are
Geri:affected. So in some ways that's actually saying you need to put
Geri:yourself first on your list of priorities so that you can be
Geri:there for the other people.
Kia:Yes. And I'm a little bit better at it now, maybe. But the
Kia:other thing is this, I think as academics, we have to think a
Kia:little bit about what the organization tells us that we
Kia:need to do, and then take a stance on whether we're going to
Kia:do that or not. So we were traveling with the Mobile Life
Kia:Center now last week across Europe, and we saw different
Kia:research groups. And it was just so interesting to see how
Kia:they're all fulfilling these requirements that everybody puts
Kia:on us, like, you need to pull in funding, you need to build
Kia:stuff, you need to have PhD students, a certain number of
Kia:PhD students, the more you have, the better, you need to do this,
Kia:you need to do that, in order to be a successful research leader.
Kia:And there are a lot of duties that sort of are hinted at me
Kia:now that I'm back, like, maybe Kia, you need to be there, you
Kia:know, taking care of this team, or you need to be the department
Kia:head at some point or whatever. And I know that this is true,
Kia:the organization demands it. But I don't think honestly, in my
Kia:heart, I don't believe that that's the best use of me. That
Kia:they could do. I'm sure, I can do it. And I will do it. If I
Kia:say yes, I will do it carefully,
Geri:I'm sure, you would.
Kia:But there are things I can do that are important, really
Kia:important.
Geri:This sounds like an occasion to bring in the same
Geri:strategies as working with industry to work with the
Geri:internal people to say, what do they need? What other things do
Geri:they need that I can argue, that I can deliver for them?
Kia:Yes. And that I know, [Geri: It's different to what
Kia:they think that they want to do.] Yes. And that I know what
Kia:sort of comes together into a whole. And not dividing myself.
Geri:That centering that you found on the sabbatical, keeping
Geri:that protected.
Kia:Yes, exactly. Exactly. And, yeah. It's, yeah, it is very
Kia:hard. And I think you can only change so much in a short while.
Kia:And you can do, the way I think about it now is I managed to
Kia:secure funding together with Barry Brown and others, Ylva
Kia:Fernaeus and so. We secured funding now. So we have funding
Kia:for five years. [Geri: You're great at getting money.] Yeah,
Kia:money is my thing. I'm such a good scientist. So that's my
Kia:forte. It's one of the things I do really well. But there's this
Kia:thing where, as I said before, funding attract more funding. So
Kia:for me, it's now very important to say 'I have now exactly what
Kia:I need. I don't want any more. I don't want any more funding now.
Kia:This is what I want. And I'm going to stick to this for these
Kia:five years.' And if the others want to pull in funding, they
Kia:can do that, fine, and increase the group, but this is what I'm
Kia:doing.
Geri:It's a similar flattery argument there, isn't it, that,
Geri:you know, I could get in more funding and then yes, I've got
Geri:more ticks. But at what cost?
Kia:Yes. Because then you get all of this attention, right.
Kia:You get the rector of KTH sending you a congratulation
Kia:email. And you go 'I'm so good!'.
Geri:So we have to guard against ourselves in some ways,
Geri:don't we?
Kia:Definitely. Definitely. And there are these prizes that we
Kia:get, right. Like, I think you're also distinguished speaker. So
Kia:these regalia, what do you call these?
Geri:This is the ACM distinguished sign.
Kia:Yes, that one for example. No, but just as an example,
Kia:there's a bunch of these things where it's recognition for your
Kia:work, and it helps you to spread the core, the things that
Kia:matter. But if you don't have a core, if you don't know, why am
Kia:I doing this research? What is it that I'm changing in the
Kia:world that I actually believe is good? So for me, during the
Kia:autumn being in the US with Trump winning, I had to go I'm
Kia:sitting here writing a book, what on earth is that? Am I
Kia:really contributing to society in a good way? And I had to go
Kia:back and say, well, some aesthetics to me is about
Kia:finding your core, knowing yourself, slowing down and being
Kia:more empathic with other people. So this is what I really do
Kia:believe that the world needs. It is a much slower way to success.
Kia:It's not the same thing as going in one of those, like the
Kia:Women's March, you know, and so on. It is a different process.
Kia:But it's one that I do believe in, and therefore I need to take
Kia:this seriously. You know, so stuff like that. It's you have
Kia:to have your core. If you don't have a core, then it doesn't
Kia:matter if you get to be the ACM distinguished whatever. That's
Kia:just shallow.
Geri:And scattered. I mean, like some of the things you've
Geri:talked about for about just being scattered is the word that
Geri:you use. So scattered versus being centered and having, being
Geri:connected to that core. And the choices that come with it.
Kia:Yeah. But of course, it's like, the issue has been for me.
Kia:It's like when you're in Sweden, and you're a researcher, is
Kia:really hard to get recognized internationally. And I feel
Kia:like, if I were to complain a bit that we've done research
Kia:really early on, that does not get cited. And then some
Kia:American does exactly the same thing. And they get cited. And
Kia:so I have been longing for that recognition. I have been, and I
Kia:know, it's just a social system. It is a, you know, you have to
Kia:pop up and be visible and then you get these recognition things
Kia:and you have to know the right people and so on. I know, it's
Kia:all about that. But it also matters to whether my research
Kia:gets spread or not. And
Geri:Because you believe in the idea, isn't it?
Kia:Yeah. So that I have been struggling with. Now I've
Kia:decided to stop caring about it. But it's been annoying. We know,
Kia:we did some work on social navigation extremely early.
Geri:And there's a whole culture of citation practices
Geri:that we could discuss. We should probably look at just wrapping
Geri:up. Are there any things that you've thought of that you would
Geri:like to share that we haven't touched upon? Or any final
Geri:thoughts?
Kia:Yeah. So there were a couple of things I was thinking
Kia:about before I met with you. One of those is, I know people in
Kia:Sweden think that I'm successful, and that we were
Kia:able to pull in all of that funding and so on. But that was
Kia:not without a lot of struggle. And I've met a lot of resistance
Kia:and really damaging once I've even been on sick leave due to
Kia:stress. Stress stuff, because people have been nasty to me.
Kia:Because when you do something that goes across, it goes
Kia:against it's a different form of organization or a different way
Kia:of doing research. As I said before, you're sticking your
Kia:head out, you know, and of course, you'll be hit.
Geri:So it takes bravery in all sorts of ways.
Kia:Yeah, bravery, true that. And I am brave. I'm not so
Kia:scared of stuff. But I wasn't prepared for how nasty some of
Kia:that can be.
Geri:Perhaps because it's unexpected as well.
Kia:You sort of think that people around you will think,
Kia:oh, that's excellent that she's pulling on all of this will be
Kia:good for the department for the fame and glory of you know,
Kia:everything. Yes, I'm sure they do at some level, but it's also
Kia:a bloody hassle to have somebody like me around saying, 'No, I
Kia:want my office to be an open office office, and I want this
Kia:and I want that. And I really, we need to do stuff this way.
Kia:And it's going to be different, because we need to be
Kia:different.' And that is annoying for people, too. And I might
Kia:seem like I'm stronger than I am. I'm not that strong. So,
Kia:even though I'm brave, and I'm sort of driven by these visions,
Kia:values, and ethics and so on. I'm also fragile, very fragile.
Kia:And, yeah, so I'd really wanted to say that.
Geri:It talks to the importance of collegiality, empathy, being
Geri:happy for one another, supporting one another. Yet
Geri:there's something about the culture that sets up the
Geri:opposite about competition. Just the fact that the four of you,
Geri:as leaders set up your individual groups reflected
Geri:those aspects of the culture about the individual needing to
Kia:Yes, of course. And it is also the case, yeah. Different
Kia:shine.
Kia:organizations will be different good at, you know, different. So
Kia:SICS was such that if I put in funding, then the all the other
Kia:ones were happy, because they knew that this took off some of
Kia:the pressure of the joint funding that I would, you know,
Kia:that there would be more joint funding for the rest of them.
Kia:Not the university. It's so big. So that is not always the case.
Kia:It's more like you're competing for attention. You're competing
Kia:for the internal funding to be co-funding to your projects and
Kia:stuff like that. So of course, they, sometimes they feel
Kia:different about this. So moving from SICS to the university, and
Kia:so on was a big cultural shock to me in that I thought that
Kia:people would be happy for me. And they weren't always.
Geri:Sometimes there's a term called horizontal violence, that
Geri:reflects some of that sort of peer to peer empathy.
Kia:And also, you know, at the time, when we got this funding,
Kia:I was young, and we were all young, and I was female. And so
Kia:I got to be in the media, and, you know, what, you know, the
Kia:king was visiting, and then they asked me to give a talk, you
Kia:know, and I, you know, so all of this stuff, right. And, of
Kia:course, to some people who've been struggling for years and
Kia:years and years and doing really good research, you get this,
Kia:this young woman suddenly getting all of his attention
Kia:because of her boobs. Annoying!
Geri:But it's not, it's because of your work and your, [Kia: As
Geri:well.] your innovation and vision.
Kia:But also my gender. Yeah. And I can see how that is
Kia:annoying, you know. Very annoying. Especially I was also,
Kia:you know, strong and cocky and
Geri:And that's something I'd love to talk more at another
Geri:time about as well about gender and computer science and how
Geri:that plays out.
Kia:Now, it's a complex, complex issue.
Geri:It is. They are complex issues.
Geri:So thank you so much for time, openness, and I really hope that
Geri:you can find a way to keep that centering going on [Kia: Now
Geri:I've said it publicly.], making those choices and keeping space
Geri:for yourself. And all the best with the book look forward to
Geri:seeing it coming out. [Kia: Oh, yeah, if it ever.] I'm sure. So
Geri:thanks, Kia.
Kia:Thank you.
Geri:You can find the summary notes and the related links for
Geri:this podcast, and all the podcast episodes at
Geri:www.changingacademiclife.com. You can also subscribe to
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