Your host, Winter Baserva, talks with the Co-founder and CTO of Yembo, Zach Rattner. Zach's journey as an entrepreneur began unexpectedly; while purchasing a house, his real estate agent, who had recently ventured into the moving business, shared the operational challenges he was facing. This conversation sparked an idea in Zach's mind. He realized that many companies in the home service industry were grappling with similar issues - relying on manual processes like physical site visits and note-taking, which were not only time-consuming but also prone to errors.

Zach and his team wanted to see if people would be willing to download an app and record videos of their homes for accurate quotes. They partnered with a local moving company and provided them with software to try this approach. The results were overwhelmingly positive. People found it convenient, and the quotes became more accurate. This success gave them the confidence to further develop their product and incorporate AI to streamline the workflow.

Zach emphasized the importance of hiring the right people and delegating tasks as a business owner. He shared his experience of building remote teams in different time zones to ensure 24-hour progress and prevent burnout. This approach requires effective communication, documentation, and consideration of how different team members interact with each other.

To learn more about Zach's work, click HERE and HERE.

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