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778 – The Importance of Sales Follow Up with Liz Wolfe
23rd July 2021 • The Thoughtful Entrepreneur • Josh Elledge of UpMyInfluence.com
00:00:00 00:23:49

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The Art of Authentic Selling with Liz Wolfe

In a world where selling often feels like a game of relentless pitches and impersonal strategies, Liz Wolfe offers a refreshing perspective. Liz, a seasoned sales coach, entrepreneur, and professional speaker, joined us on The Thoughtful Entrepreneur to share her approach to building authentic relationships and creating success through abundance. At the core of Liz's coaching philosophy is a rejection of outdated, high-pressure sales tactics. Instead, she emphasizes selling as a "natural expression of what you love about your business." According to Liz, the foundation of successful sales lies in building genuine relationships and understanding whether your solution truly fits a prospect’s needs.

Key Takeaways from Liz Wolfe’s Interview:

  • Focus on Relationships: Selling should prioritize understanding the client's problem and seeing if your solution is a match. This relationship-centered approach replaces the traditional "chase" mentality with one rooted in mutual respect and authenticity.
  • Mastering the Follow-Up: Liz shared striking statistics about follow-ups: most sales professionals give up after just one or two attempts. Yet, studies show it can take eight or more interactions to close a deal. Liz encourages consistency and creativity in follow-ups, using personal touches—like referencing shared interests—to stay memorable.
  • Embracing Rejection: One of Liz's powerful insights is reframing "no" as "not now." She explains that rejection is rarely personal; instead, it often reflects timing or circumstances. Her method involves asking questions like, “Why isn’t this a fit?” to gain clarity and build stronger future interactions.
  • Free Sales Training Opportunity: Liz offers a five-part sales training program that addresses common fears around selling. This resource, typically priced, is available free to podcast listeners at LizWolfeCoaching.com/salestraining.
Liz also highlighted the importance of aligning sales strategies with long-term goals. Her group coaching programs, including the "Entrepreneur Accelerator," help individuals clarify their vision and overcome hidden barriers to success.

About Liz Wolfe

Based in Manhattan, Liz Wolfe has been helping entrepreneurs launch and grow abundant businesses for decades. Her dynamic and practical advice has made her a sought-after speaker and trusted coach in the business community. Learn more about her services and resources at LizWolfeCoaching.com.

Additional Resources:

  1. Chris Voss's book, Never Split the Difference
  2. A Beginner's Guide to CRM Software by Salesforce – This guide provides an in-depth overview of what CRM systems are, how they work, and their importance in managing customer relationships effectively.
  3. HubSpot’s guide to follow-up emails.
  4. Liz Wolfe's coaching resources and sales training page: LizWolfeCoaching.com/salestraining.
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