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22. Where Are All The Clients?
Episode 2212th August 2025 • Marketing Therapy • Anna Walker
00:00:00 00:28:47

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If you’ve been showing up, doing “all the things,” and still not getting the inquiries or caseload you want, you’re not alone. Lately, I’ve heard so many therapists wondering if clients are even out there anymore—or if no one is willing to pay for therapy at all. I get it. This year’s shifts in the economy, politics, and culture have made clients more discerning, intentional, and cautious. But here’s the truth: they are still looking, and they are still investing in therapy—sometimes at higher rates than you might think.

In this episode, we’ll bust the myth that “no one is paying for therapy” and uncover where your ideal clients are actually spending their time—both online and in person. I’ll share creative, specific strategies to help you meet them where they already are and make sure your website is ready to turn their interest into action.

Whether you’re ready to try new visibility tactics, refine your website, or finally connect with local referral partners, this conversation will help you see the opportunities you might be overlooking—and give you a concrete step to take this week.

Here’s what you’ll learn in this episode:

1️⃣ Why clients are more intentional now—and how that creates more opportunity for the right-fit therapist.

2️⃣ Creative places to connect with potential clients, from Reddit threads to local Facebook groups to unexpected in-person networks.

3️⃣ The make-or-break role your website plays in turning interest into actual bookings (and how to make sure it’s doing its job).


Resources & Links Mentioned:


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Explore more marketing support for therapists: The Walker Strategy Co website


About Marketing Therapy

Marketing Therapy is the podcast where therapists learn how to market their private practices without burnout, self-doubt, or sleazy tactics. Hosted by marketing coach, strategist, and founder of Walker Strategy Co, each episode brings you clear, grounded advice to help you attract the right-fit, full-fee clients and grow a practice you feel proud of.

Transcripts

Speaker:

Hey there.

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Welcome back to Marketing

Therapy episode 22.

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Today we're gonna talk about this common

question that I am, that I'm hearing.

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Anna, where are all the clients?

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It's something I'm hearing some

version of a lot things like no

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one's paying for therapy anymore,

or why aren't clients booking?

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Or no one's calling, now.

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Hear me?

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I get it.

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I really, really do.

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2025 has been really, really interesting

and we've seen a lot of things shift,

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and I know that when you're showing

up and doing the things, but still not

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getting the inquiries, the referrals,

the clients, the caseload that you want,

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it's really easy to start believing that

the clients simply aren't there at all.

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That the market is just too saturated,

that no one is paying full fee, that

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you somehow missed the window, that

all those other clinicians who are

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getting full fee clients somehow got.

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But here's the thing, I have evidence,

mounds of evidence that clients are

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still looking, they are still investing.

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They are still out there.

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They just might not be

looking in the places.

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Or in the ways that you expect

in the places or in the ways that

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they used to, and they might not be

reaching out until they feel really

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seen, really safe, really confident

that you are the right fit for them.

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So that's what we're gonna

be talking about today.

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In this episode, I wanna help

you figure out where your ideal

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clients are actually spending their

time, both online and in person.

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Get creative about how to show up

in those spaces, the ones where

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they're already turning for support.

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And finally, to make sure that when they

find you, you're ready for them to land

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and linger and then take action with you

because visibility alone isn't enough.

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In this market as I prepared for this

episode, the key theme that I have

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seen in right now, the clinicians who

are most successful, is specificity,

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specificity and connection.

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Alright, so let's dive into this.

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I wanna start by getting really clear

about this myth this elephant in the room.

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Clients are still paying for therapy.

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Full fee therapy, high

fee, premium fee therapy.

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And I actually feel more confident

saying that now at this point in

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2025 than I did even six months ago.

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In the last few months alone, I've worked

with clinicians who are fully booked at

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1 75 a session, filling their caseload at

200, charging two 50, and still getting

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inquiries and even one who's, uh, extended

her sessions now offering 80 minute

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sessions for 5 85 and is booking them.

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Okay?

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These are not outliers.

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They are not anomalies.

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These are therapists who have done

the work to get clear, to get visible,

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and to build a practice that reflects

both their values and their value.

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Okay.

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Both of those things.

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So yes, clients are still paying,

but the way that they're choosing a

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therapist, that's what has changed.

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The criteria that therapists

have to meet in order to be

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chosen right now is different.

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Absolutely.

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The economy impacts how people make

decisions, the political climate, all

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those things are factoring in, and

at the end of the day, what we see

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is that clients are making decisions

about therapy differently than

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they did 1, 3, 5, 7, 10 years ago.

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Today, they are more cautious.

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They're more intentional.

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They're really taking their time

and doing their research because

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they're realizing that they can find a

therapist who actually feels aligned.

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Who feels like exactly the right

fit, not just a therapist, but the

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right therapist, which means that

the bar for you, my friend, is

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higher, but so is the opportunity.

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Now, here's the real reason.

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I think this myth about therapy

being unaffordable has taken root.

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It's comforting, okay?

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It gives you a reason not to put yourself

out there because if no one is paying.

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Then your lack of clients isn't about

your marketing or your strategy, it's

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just the market, and that feels safer.

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I recognize that's a little tough, love

sounding, but holding onto the belief

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that there are no clients out there, or

no one's paying for therapy is costing

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you actual opportunities to connect

with people who are looking right now

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as we speak and who are ready to invest.

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So let's talk about

where those people are.

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We're gonna break this down

into online and in person.

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So online, of course, we

have our obvious ones, right?

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We've got Google, we got site

today, we've got your own website,

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especially if it's SEO Friendly.

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But there's some spots that

many therapists are overlooking

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that present some opportunity.

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Reddit is a big one.

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I've heard multiple clients say

they found threads where people were

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openly discussing mental health.

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I mean, there are countless

subreddits on that, but they ask

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for advice and they even look for

referrals right there on Reddit.

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Some therapists even do a low stakes a MA.

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It's called Ask Me Anything in relevant

subreddits like trauma or OCD or sex

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therapy and get traffic that way.

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But even if you're not posting there,

just reading these threads can teach you

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how your ideal client is talking about

their pain in their own words right now.

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And that alone can influence

your copy and your marketing

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and the decisions that you make.

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Facebook groups are still

incredibly powerful too.

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You know , when we look at.

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This strategy in particular using

client facing Facebook groups.

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A great example would be a moms

group, uh, like a local moms group.

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The results are pretty crazy.

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So niche specific groups, local parenting

groups, huge, you know, neurodivergent

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support groups, LGBTQIA plus communities.

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These aren't just social groups,

they are referral networks.

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Imagine a mom typing.

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Does anyone know A good

couple's therapist?

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My husband and I feel like roommates.

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If your past client tags you, or if

someone remembers a post you made

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a month ago, maybe you respond,

and then three months later,

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someone finds that post, right?

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That's how visibility works.

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We also know that people are looking

to short form content for emotional

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support in ways they never did.

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Uh, so YouTube comments, right?

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TikTok.

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Substack newsletters, people are

spending time around therapy because

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it's been so de-stigmatized, even

if they're not ready to inquire yet.

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But that's still an opportunity to

be findable, to be relevant, to be

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helpful, and to communicate your value.

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So they're absolutely still Googling,

but your clients are also scrolling

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and reading and asking, and commenting.

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So there's opportunity here to show

up with relevance and with resonance.

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Not just throw more content into the void.

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Now, please hear me.

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In this episode, I'm giving you some

examples, some creative ways you could

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think about getting out there and

getting visible in front of the clients

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who are still looking for therapy.

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But it's certainly not required

that you do all of these.

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Okay.

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What I'm trying to do is give you a

menu to give you, uh, maybe some, some

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ideas you haven't considered before,

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and get your gears turning in a new way

out of the rigid, black and white, really

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limited view of marketing you might have

considered in the past because again, the

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therapists who I'm seeing be successful

are also being somewhat creative.

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They recognize that their

marketing is gonna be a little

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bit more boots on the ground.

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They're gonna have to

be a little bit scrappy.

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We've talked about that in past episodes.

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It's right.

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So please know that as I'm going through

this list that this isn't, oh, go

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do every single one of these things.

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But instead, what?

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What's out there that you haven't

thought of yet that makes sense for you?

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What could you try?

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So now let's talk about

in-person visibility.

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And I know that many of the

clinicians I support identify as

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introverts, and they might find

the idea of in-person networking.

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A little bit scary, but there are so

many people in your client's life.

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That here.

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I think I might wanna go see a

therapist before a therapist does.

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Okay, I'm talking obs, doulas,

pediatricians, massage therapists,

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chiropractors, acupuncturists, spiritual

directors, functional medicine doctors.

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Alright.

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These are all people who are

in the room when someone starts

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expressing distress or pain.

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Overwhelm, burnout, loss.

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And the thing is, many of those

people, those professionals, they want

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a go-to therapist they can refer to.

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They want to be able to say to that

person, here's someone I trust the most.

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Effective in-person marketing

doesn't usually come from handing

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out flyers to strangers, although

sometimes that does work.

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It comes from simply looking more closely

at the people already in your world.

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Aw.

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Who do you already trust with your health?

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Who do you see regularly who might

also be seeing your ideal clients?

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Now, we're gonna go deeper on

this in the next section, but for

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now, know that you don't have to

go knocking on random doors here.

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You could start with the people you

already know or would be open to knowing

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you, because again, it's not about being

visible everywhere, but it is about

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being findable in the right places.

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So how do we get these clients' attention?

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Because showing up in the right

places, that matters first, right?

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We gotta have that, but then it's

only going to turn into something

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meaningful if we're showing up in

a way that's really resonating.

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And that's where I think a lot

of therapists often get stuck

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or second guess themselves.

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They start to market their practice

with all the best intentions, right?

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Showing up online or mentioning

it in a conversation, but.

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It doesn't really do much, and that's

usually because they're too general or

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too cautious or too far removed sometimes

from the client's actual experience.

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So to give some color to this,

I want to tell you a story

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that really stuck with me.

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Now every time I go to the obs office, if

you are a woman, you probably know this,

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you're often asked to go use the restroom.

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And every time I go into that restroom,

there's a small bulletin board inside

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and there's a sign, a flyer on it,

and it says, if you've experienced

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a loss today, we are so sorry.

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And if you need support,

we're here for you.

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And right below that is the contact

info for a well-known therapy group in

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the area that specializes in parents

and moms and fertility loss grief.

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Now as someone who has been in that

bathroom experiencing a loss, who knows

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what that is like that hits on a level

that no generic therapy flyer ever could.

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Right?

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And it's not because the flyer is fancy.

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It's not especially beautifully

branded, but it is one of the best

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pieces of marketing I have ever seen.

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Why?

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Because it's specific, it is timely.

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It is empathetic.

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It sees that woman in a moment where

they are most likely to need support,

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and that's what real marketing is, right?

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We're not exploiting what that woman

is facing in that restroom, but we

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are making ourselves available, right?

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That's what that practice is doing.

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It is about meeting people at a

point of need and showing them

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clearly and calmly I can help.

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Here's another example that

I experienced recently.

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Actually, just in the last few weeks, I

started taking my son to a chiropractor.

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He's a little guy.

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He turns one soon, and we were seeing

some signs that maybe he needed a

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little extra support physically.

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Um, now this, this chiropractor

office here in Nashville

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has been really wonderful.

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Um, they're very wellness focused.

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But also out of pocket practice as

most of the chiropractic ones are.

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And what I found so interesting

is that they have a whole referral

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network available if you're part

of their quote unquote family.

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And when someone says, Hey, I need a

roofer, or I'm looking for a therapist,

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they know who to send them to.

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And because they're clients, because

the patients at this practice

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are already choosing to invest

in services that aren't cheap.

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Or covered by insurance, you can

safely assume that they value

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their health and their wellness.

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They value results.

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They value feeling good

and being supported.

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Those, right?

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Those sound like your people, don't they?

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Now, here's the part.

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I don't want you to mish, mishear.

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You already know people.

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This isn't about, like I mentioned,

cold emailing a dentist or knocking

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on the door of a yoga studio.

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Okay?

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You probably already have a pediatrician.

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You might see a massage therapist.

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Your baby might have a chiropractor.

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You might go to an acupuncturist.

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You may already know Someone who teaches

a mindfulness class or owns a coworking

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space, or works at a private school.

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Start there.

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Okay.

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I think that a lot of therapists view

marketing as pitching themselves,

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and that can feel really slimy and

intimidating at the very least.

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What if instead it was just about forming

simple human, intentional connections with

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people who also know your ideal client?

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Doesn't that strip away a

little bit of that intimidation?

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This could be as small as

a conversation or an email.

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Or a thank you card with your

info, A relevant, timely flyer

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like that one in my obs office.

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These relationships are

often right in front of you.

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You just need to look through

the lens of a connector.

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Who else is connected to your

ideal client that you already know?

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A few more creative examples

that I've kind of heard

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around our community recently.

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I know a trauma therapist reached out

to a dentist to support his patients in

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medical and dental trauma, uh, in order

to be able to, you know, safely sit

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through procedures and things like that.

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I heard about a sex therapist who reached

out to a local men's clinic, um, for

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men navigating erectile dysfunction.

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Again, Reddit, AMAs, those ask me

anythings, um, in some niche, subreddits,

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infertility, OCD, things like that.

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Grief therapists partnering with hospice

groups and other grief related community

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professionals, a couple's therapist

who offered a free q and a at a church.

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These are some examples.

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Now, again, do you need

to do all of these?

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Absolutely not.

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But the thread that's tying these

things together, this theme that I told

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you about earlier, it's specificity.

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Each one is speaking directly

to a specific population

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or need or context, right?

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Going to a dentist for dental

trauma is a lot different than

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saying, hi, I am a therapist.

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If you see anyone that

could use one, let me know.

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It's the power of specificity and

what we're seeing in this market is

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that clients are looking for that.

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And when you choose to get specific,

your marketing opportunities

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usually open up, not close down.

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So not shouting into the void, but making

sure you're in the right rooms, saying

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the right things at the right time.

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All right, so we've talked about

getting our client's attention.

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We've talked about where you could

consider doing that, ways to get creative,

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but here's where everything we've talked

about can either work out beautifully.

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Or fall completely flat.

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Okay, so you've shown up in the right

places, you've planted some seeds.

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Are those seeds gonna bloom overnight?

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Most likely not.

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But if you continue to cultivate

them, they can literally

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bear fruit for years to come.

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So you've done those things.

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You've shown up, you've connected

with the right people, you've

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sparked someone's attention.

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, You caught their attention in the restroom

or on that bulletin board, whatever.

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They finally decide to check you out.

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So they click over to your website,

they scan the QR code, whatever they do.

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If your website doesn't reflect

the same level of specificity and

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expertise and alignment that got their

attention in the first place, then

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you have just poured water into a

very leaky bucket because it doesn't

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matter how many people hear about you.

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If your site doesn't speak clearly

and confidently to the person

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reading it, you will lose them.

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It's the part that I see a lot of

clinicians forget that your website

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isn't just a brochure or a billboard.

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It should be an engine that

converts visitors into clients.

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It's a place where someone who is already

feeling vulnerable in that moment.

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Deciding to visit your

site is making a decision.

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Is this someone who gets me?

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Do I feel safe here?

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Do I trust this person

enough to reach out?

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And if your site is vague or generic

or scattered or too buttoned up,

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or even just kind of flat and

sanitized, that client is very likely

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to leave, which is such a shame.

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Because they were already 80% of the way

there, you already peaked their attention.

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So that's why I tell therapists yes,

like start building visibility, start

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making connections, start building that

marketing muscle because you're gonna need

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that muscle over the life of your career.

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That visibility work doesn't stop, but

the sooner your website is actually

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built to convert, the more confidently

you can show up everywhere else Knowing.

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That you're sending them somewhere

that's actually designed to work.

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Because when you treat your

marketing as a system, your niche

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and your website are like the gears.

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They're the pieces that turn

and make everything else work.

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And then those visibility

strategies we've been talking about

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here today, they are the fuel.

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So if all you have is fuel and no

engine, we're not gonna go anywhere.

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If you have a beautiful engine with

no fuel, we're not going to either.

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Right.

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What I want to note here, and a common

question I get when I'm having these

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types of conversations in containers,

like Confident Copy, and I'm coaching

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clinicians on these topics, they'll

often say, well, if my flyer in the OBS

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bathroom, for instance was super specific,

does that mean my website has to be?

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And the answer to that is both yes and no.

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If you have decided to reach out to a

dentist about dental trauma, but you

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do all kinds of trauma, it doesn't mean

that someone landing on your website

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should only see dental trauma, but what

they should see is a reinforcement of

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the type of expertise that you were

displaying in that flyer, in that

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conversation, whatever that might be.

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Okay, so it's not that you can only market

this one specific thing forever and ever.

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Amen.

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And that's the only thing

that can be on your website.

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But what we do need to create is some

consistency and some reinforcement of

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that same message on your website as well.

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We could do that in a

lot of different ways.

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You know, if I were this group practice

that was marketing to the women in

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the obs restroom, for instance, I

would probably have a QR code on

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that flyer that leads directly to.

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Our pregnancy loss page, right?

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So that's where I could drive

someone specifically to that

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relevant area of my website.

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So that's one of the ways that

you could do this, or if you were

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marketing to people for a dental

trauma, but you have different

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types of trauma that you engage in.

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You could lead to your homepage, but make

sure that dental trauma, medical trauma,

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things like that are mentioned there.

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So we can do this a lot of different

ways, but what is critical is that.

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What they get in the marketing, what

they get in the conversation with

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the chiropractor, what they get in

the flyer, what they get in, whatever

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they see in the Ask Me Anything is

consistent and reinforced on the website.

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It is when there's a breakdown

there that we lose those clients.

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So what does a conversion ready

website actually look like?

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It is clear about who you help

and how you help them immediately.

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I'm talking within seconds.

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Of that person landing there.

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It also speaks to your client's

current reality, how they are

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experiencing life right now that has

led them to decide, you know what?

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I think I need to see a therapist.

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We're not talking clinical jargon.

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We are not talking deep

theoretical insight.

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Okay?

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We are empathizing with where your

client finds themselves right now today.

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:

It also reflects a confident

and grounded sense of expertise.

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:

Okay, so we do need to

communicate your authority.

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:

We need to show that you are a specialist

in these areas, but there's a way to

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:

do that without being stiff or formal

where you still feel approachable,

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:

but also trustworthy because you

clearly know what you're talking about.

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:

A conversion ready website is also going

to include very strong calls to action.

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:

We are not shying away from asking

people to take the next step with you.

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:

If they're on your website, if

they heard about you and they

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:

looked you up, guess what?

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:

They want your help.

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:

Please make it easy for

them to get that help.

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:

Okay?

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:

Don't bury the lead here.

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:

Clients want to be guided

to the next step, so being

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:

clear about that is critical.

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:

And then strong websites right now, they

just feel like a premium experience.

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:

Okay?

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:

Premium level websites attract premium

level clients, clean, professional,

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:

aligned with the quality of care.

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:

I know you provide.

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:

Brought forth in website form, okay?

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:

If you're gonna put in the work to get in

front of the right people, again, whether

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:

that's through a flyer in your OBS office

or a local referral network, or just

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:

a well-written blog post, please make

sure your site is ready to back it up.

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:

Make sure it's ready to receive

the people who are already

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:

looking for what you offer.

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:

So we ended this episode

again with that question.

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:

Anna, where are all the clients?

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:

Please hear me.

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:

They are still out there.

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:

They are still looking.

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:

They are still willing to

invest in the right support,

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:

but they are more discerning.

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:

They are more cautious and more

selective, but if you choose to

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:

believe it, that's not bad news.

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:

That's an opportunity.

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:

Because if you can meet them where

they are today with clarity and

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:

confidence and specificity, you

don't have to compete with every

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:

other therapist on the internet.

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:

You can simply connect with the

people who already need you.

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:

Now, you might be thinking right now,

but Anna, what if they don't find me?

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:

What if I put myself out there and it

doesn't work and I wanna offer this?

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:

Will they find me is the wrong question?

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:

The better question is, if I truly

believed my ideal clients were

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:

looking for someone like me, what

would I do differently today?

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:

Would you finally reach out

to that massage therapist or

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:

chiropractor you see every month?

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:

Would you update your website so

your specialty is unmistakable?

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:

Would you stop playing it safe?

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:

And start speaking directly to the

people you're best equipped to help.

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:

If you believed you couldn't

fail, then what would you do?

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:

Because clients aren't

waiting for perfect.

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:

They don't need you to be perfect,

but they are waiting for recognition.

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:

They are waiting for someone

who makes them feel understood.

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:

They're waiting for someone who

shows up and clearly and confidently

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:

says, I help people like you.

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:

Let's talk.

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:

So here's your challenge.

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:

This week, I want you to do one

thing that gets you in front of your

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:

people in a more specific way that

could look a lot of different ways.

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:

Maybe you're reaching out to one of

those potential referral partners.

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:

Maybe you're editing a section

of your website for clarity,

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:

sharing a story on Instagram that

speaks directly to your niche.

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:

Do something this week.

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:

And trust again.

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:

If you truly believed your ideal clients,

were looking for someone like you.

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:

What could you do differently?

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:

Now, if you're ready for more than just

a small tweak and you're realizing you

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:

need to build this engine, that's what

we do in Confident Copy every single day.

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:

It's my signature program where

I'm gonna walk you through.

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:

The three elements of the client

conversion engine, confident identity,

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:

confident presence, confident connection

so that you don't have to waste hours.

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:

Second, guessing your niche or your words,

or why your site isn't converting, but to

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:

create a website and a marketing system

that reflects the quality and depth of

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:

your work while attracting the kind of

clients who value what it is that you do.

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:

Now if you're listening to this

in real time, we are reopening the

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:

Doors to Confident Copy next week.

447

:

Next week at a reduced price

with some extra bonuses.

448

:

The price of Confident Copy

will go up after this promotion.

449

:

If you'd like to get on the wait

list, uh, secure a little extra

450

:

bonus and a discount, you can head

to walker strategy co.com/waitlist.

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:

We would love to help you create a website

where people say, Hey, I heard about you.

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:

I saw your website, and I

think I'm ready to get started.

453

:

That's what I want for you.

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:

Whatever it is that you do, please

get serious about getting visible.

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:

If your goal is to be successful

in this market, that is critical,

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:

but you can do it in creative ways.

457

:

You can do it in life giving ways.

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:

Your clients are out there.

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:

They're looking for you.

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:

It's simply about finding

where to meet them.

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:

Thanks for being here today.

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:

I hope this one was helpful for you.

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:

I'll see you in our next episode.

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