Same feed. Same me. New name.
If you subscribed to Different, Not Broken, you're in the right place and there is nothing for you to do — this show is now called You're Not Too Much, and it lives on the Different, Not Broken Network alongside everything else we're building. Same host, same voicemail line, same everything. Just a name that finally says what the show has always been about.
Now. On to it.
There are extremely good reasons not to start a business. You have a job. You don't want the stress, the minutia, the responsibility. You have a non-compete. You have bills, and in the US you have health insurance to think about. All of that is valid and I am not one of those people who acts like having a job is embarrassing. If you're paying your bills and taking care of your people, you're doing the right thing.
But if the reason you're not betting on yourself is what somebody else might think — that's not a reason.
What other people think about you is not your business. What they say when you're not in the room has nothing to do with you. And in my experience the people who actually matter don't have the time or the calories to hold an opinion about what you're doing that isn't a positive one. If a negative one does turn up, it's a two-second blip and then they've forgotten and gone back to their day.
So the critic you're performing for is imaginary. You built him. Tell him to get bent and get to work.
In this one: why "I don't have the connections" is the easiest problem on the list, why the referrals that actually land come from people nowhere near your industry, the fact that someone less qualified than you is already getting paid to teach the thing you know better, what networking is and very much is not, and my new career in bowling alley maintenance — a field I invented mid-sentence and now urgently need to know about.
Then Ask L2, which is what Small Talk is called now. Deborah writes in: she hired someone to take the admin off her plate and has spent three weeks secretly redoing their work at midnight. Bad boss, or bad delegator?
Not a bad boss. Possibly a bad delegator. There's a difference, it's fixable, and I go through exactly how — including how people successfully manage me, which takes a lot, and the employee I genuinely loved who was in completely the wrong job.
Space expands. Let's fill it.
— Voicemail line — Ask L2, brags, fights: https://differentnotbrokenpodcast.com/voicemail
— Quirky community (free): https://alwaysquirky.com
— What The Fractional: https://whatthefractional.com/
What other people will think about your decision to bet on
Speaker:yourself, to build a side business, to share your
Speaker:expertise, to be confident in the fact that you are who the hell you
Speaker:say you are, that's got nothing to do with you. And it's not where you
Speaker:should be putting your energy. But if you have something that you want people
Speaker:to know and, or you think that other people could benefit from, and the only
Speaker:reason you are not saying it is because of what some probably
Speaker:irrelevant white dude is gonna think on the other side, that is
Speaker:not a reason. We can do things scared. It doesn't mean you're not scared.
Speaker:It doesn't mean that you're not worried about things. It doesn't mean that people won't
Speaker:have opinions. But in my experience, the people who matter don't have time to
Speaker:have opinions other than positive ones about what you're doing.
Speaker:Boom! Welcome to You're Not Too Much from the Different, Not Broken Network,
Speaker:a podcast about how you're not too much. Space
Speaker:expands, so let's fill it.
Speaker:There are very good reasons for not starting your own
Speaker:business or not starting your own side business, whichever. There's
Speaker:super good reasons for doing it. You have a job, you don't
Speaker:want the stress of owning your own business. You don't want to be responsible
Speaker:for all of the details and minutia of running a business. You don't have
Speaker:time. You don't have energy. There's so many good reasons and there's nothing wrong. There,
Speaker:there are lots of people who advocate for starting your own business who make it
Speaker:sound like there's something wrong with having a job, like working for someone else is
Speaker:somehow embarrassing. No, you have to pay your bills. If you're in
Speaker:the US, you have to get health insurance. You have to take care of your
Speaker:family. And if you're doing that through a job and you're doing the damn
Speaker:thing, you are doing the right thing. So I am not an
Speaker:advocate for big middle fingers towards your full-time job
Speaker:or not having a full-time job or whatever. I don't believe that.
Speaker:So if the reason that you're not starting your business is
Speaker:I don't have time, I'm worried about the finances. I
Speaker:have some sort of non-compete with my full-time job. I
Speaker:don't want to create conflicts with my full-time job. Like,
Speaker:all of that's valid. And if the safety and security
Speaker:that your full-time job gives you is important to you or something that you need,
Speaker:100%, I'm totally on your side. However, if the reason
Speaker:that you are not starting your business or
Speaker:positioning yourself as an expert in your field is
Speaker:because you are worried about what other people will think,
Speaker:that is not a reason not to bet on yourself. Put
Speaker:plainly, other people can get bent.
Speaker:What other people think about you is not your business.
Speaker:What people say about you when you're not in the room has nothing to do
Speaker:with you. If people are shitty and talk about you when you're not in the
Speaker:room or have nasty things to say about you, let them. That's their breath
Speaker:that they're wasting on something that has nothing to do with them. But what other
Speaker:people will think about your decision to bet on yourself, to
Speaker:build a side business, to share your expertise, to be
Speaker:confident in the fact that you are who the hell you say you are, that's
Speaker:got nothing to do with you. And it's not where you should be putting your
Speaker:energy. And I mean that in a lot of ways. Should you not wear a
Speaker:thing you want to wear because you're worried about what other people will think?
Speaker:Fuck them. Should you not try a
Speaker:new hobby because you're worried that somebody else will think that it's silly or
Speaker:stupid? Fuck them. Like, the opinions of other people
Speaker:should not be interfering with what you want to do. So when I say,
Speaker:what is stopping you? What is stopping you from
Speaker:fractionally helping other companies? What is stopping you from
Speaker:building yourself or creating content or doing things around what you know
Speaker:and how you can help other people and things that you think other people should
Speaker:know in whatever way you're comfortable with. It doesn't mean that you have to
Speaker:start a vanity project podcast just so you can talk into the microphone every
Speaker:week and drive your producer crazy. Like, I'm not saying you have to do that.
Speaker:It doesn't mean you have to do video content all the time. It doesn't mean,
Speaker:it doesn't mean anything. But if you have something that you want people to know
Speaker:and, or you think that other people could benefit from, and the only reason you're
Speaker:not saying it is because of what some probably irrelevant white
Speaker:dude is gonna think on the other side, that is not a reason. We
Speaker:can do things scared. It doesn't mean you're not scared. It doesn't mean that
Speaker:you're not worried about things. It doesn't mean that people won't have opinions.
Speaker:But in my experience, the people who matter don't have time to have opinions
Speaker:other than positive ones about what you're doing. They don't. The
Speaker:people who matter are not spending the time and
Speaker:calories on thinking about what you are doing at all.
Speaker:And if there's anything relatively negative that they have to say about it, it is
Speaker:a two-second blip before they go about their day. They've completely forgotten about it.
Speaker:So what is standing in your way? Is it money? Is it
Speaker:capital? That's real, but you'd be surprised how
Speaker:many consulting businesses you can start without a dollar. There's so much
Speaker:good information out there, and a lot of it is already stuff you know.
Speaker:You might need somebody to push you in the right direction, but it's already within
Speaker:you. Is it not having the right connections? Is it not knowing where to
Speaker:start? That's an easy fix. Just go make some friends. Find
Speaker:people in your, in that industry. Make some friends. Genuinely make some friends.
Speaker:Do not make transactional friends who you want to make money off of.
Speaker:Make friends in that industry. And you know what? Make
Speaker:friends, meet new people, foster older
Speaker:relationships. Because I get a ton of referrals
Speaker:to my business every day— knock wood— and a lot
Speaker:of the referrals I get are not even from people who are in the
Speaker:field that I'm in. It's just somebody who knows
Speaker:somebody, and they call and say,
Speaker:hey, I have this friend and he's starting a startup and and knows nothing about
Speaker:healthcare compliance. Can you help him? He's never billed before. Can you help him?
Speaker:He's never done this before. Can you help him? That person's in like underwater
Speaker:basket weaving, but they just know that I do healthcare things.
Speaker:And so you will get referrals from people who are not even
Speaker:in your ecosystem, but they run into somebody who's in your ecosystem
Speaker:and they remember because you told them, “I am now doing
Speaker:consulting in bowling alley maintenance.” And they're gonna meet somebody who
Speaker:runs a bowling alley and they're gonna put you guys together because this person probably
Speaker:needs bowling alley maintenance. I have no idea what bowling alley maintenance is. I just
Speaker:made that up. I assume it's a thing. I'm gonna guess it's different now
Speaker:that everything's automated, but I also, if anybody is an expert in bowling alley maintenance,
Speaker:I would love to hear from you because I wanna know what it is now,
Speaker:but it just came outta my mouth. So if what's stopping you is your
Speaker:network, go build a network. If I can put on
Speaker:pants and shoes for three days and
Speaker:talk to a bunch of strangers at an event like I did recently.
Speaker:You can message people on the internet unless you're a white guy
Speaker:being creepy. Don't do that. Or any guy being creepy. Don't do that. Keep it
Speaker:about business. Be nice. Be authentic. Don't tell people they're cute
Speaker:unless you're another woman commenting on a woman's hair. That's
Speaker:fine. But like, there's a lot of creeps on LinkedIn who think networking
Speaker:is saying things about women's bodies. And it's not, it's not, it's never been. Don't
Speaker:do that. If there is an expertise within you, and I know there is, I'm
Speaker:certain there is. If you need help finding it, you reach out to me because
Speaker:I will help you find it. I guaran-damn-tee you, someone
Speaker:else who is less qualified is getting paid to
Speaker:teach people about things you know way better. And the things that are
Speaker:stopping you should not be the opinions of
Speaker:anybody else. Because those people are not going to pay your bills.
Speaker:Those people are not going to help you build a business by having a negative
Speaker:opinion of anything. So when that pops into your head, I want you
Speaker:to literally out loud tell those imaginary
Speaker:people or those people who you are putting words into their
Speaker:mouths to get fucked and go do the thing.
Speaker:Go do the thing. One, you can bet on yourself.
Speaker:But two, I know you have it in you. Do not stop what is in
Speaker:front of you because of the imaginary or
Speaker:perceived or sometimes real, and if they're real,
Speaker:thoughts of jackasses that you are either
Speaker:conjuring or giving way too much airspace to. Tell them to get
Speaker:bent and get to work. Ask L2. We
Speaker:have a question from Deborah. I hired someone
Speaker:to take the admin off my plate, and I've spent three weeks
Speaker:secretly redoing their work at midnight. Am I a bad
Speaker:boss or just a bad delegator? I don't wanna say it like it's a
Speaker:little bit of both because that's not the case. I don't think you're a bad
Speaker:boss. You might be a bad delegator. It sounds to me like more than
Speaker:anything, you just aren't sure how to communicate what you actually
Speaker:want or need, but there's also a world where it's just not the right
Speaker:person. Like, in my experience, when it's the right person,
Speaker:after you've done the training part of it, they'll
Speaker:know when to ask questions to get
Speaker:the parts that they need so that they're doing it right. And so
Speaker:this is not a criticism of that individual by any means, but like, sometimes it's
Speaker:just not the right fit. The people who do well
Speaker:managing me, and it requires a lot— I'm, I am a mess. I
Speaker:need a lot of people to manage me. It, like, figure out pretty quickly
Speaker:that sometimes it's not asking me, sometimes it's telling me.
Speaker:Sometimes there are things that make perfect sense in my brain
Speaker:that don't translate well, and they have to come ask me questions.
Speaker:Sometimes it's putting time on my calendar and scheduling
Speaker:so that I actually do the thing that they ask me to do. And they'll—
Speaker:I had somebody who worked for me for a long time who did this, who
Speaker:would put time on the calendar, make sure I showed up to the meeting. And
Speaker:then when I showed up to the meeting, say, I just wanted to make sure
Speaker:you did this thing. Bye. And leave me there. And that meant
Speaker:that she blocked the time so that I actually looked at the things she needed
Speaker:me to look at. But like, those are ways to get through to me. That
Speaker:doesn't mean that's the type of stuff that you need. But first off, I would
Speaker:try to communicate a little bit harder. And if you're making changes, you need to
Speaker:be communicating those changes back to the person. Because if they don't get a
Speaker:chance to do it the way you want it because you've never told them, then
Speaker:that's a problem. But if you tell
Speaker:them, but you still have to make those changes, then it's not the right person.
Speaker:So first is communication. Communicate more. I get
Speaker:overwhelmed when I have to communicate a bunch of instructions to people. And so I'm
Speaker:much more comfortable writing out the instructions or making Loom videos
Speaker:to show them how to do it. And then answering questions, like a limited amount
Speaker:of questions that they might have after getting the whole visual. That's how
Speaker:my brain works. That's how I learn better also. And so that's how
Speaker:I tend to set those things up because the idea of like sitting on the
Speaker:phone with somebody for an hour and talking through all of the things like that
Speaker:sounds like my nightmare. I'm not great at that. But
Speaker:on my own time, putting together training documents and
Speaker:giving you the full brain dump of everything that I anticipate that you're gonna need
Speaker:to do and showing you all of the weird
Speaker:intricacies of different systems so that you have a version that you can
Speaker:reference back to at any time. Like, that I love, and then I can
Speaker:answer the other questions in the meantime. You gotta communicate with this person,
Speaker:and if you're fixing things, they need to know that you're fixing it, not because
Speaker:you wanna tell them they did something wrong, but because you wanna tell them the
Speaker:right way to do whatever it was. And then if you
Speaker:keep having to fix things after having communicated, or that person is
Speaker:not taking enough initiative and requires that much supervision to do
Speaker:every task, it's not the right person. That's not a criticism of them. It's just
Speaker:there are some people who are not made for certain jobs, and that's okay. I
Speaker:had an employee once who was somebody we all liked
Speaker:so much, like literally one of my favorite people in the world,
Speaker:and I enjoyed working with him so much,
Speaker:but he could not answer chats
Speaker:from users to save his life. We would
Speaker:get chats and emails and he would answer them incorrectly every time.
Speaker:And it got to a point where we were having to have him answer them
Speaker:and then go double-check them before he could send them, which meant
Speaker:responses were going out hours, sometimes days later,
Speaker:because we had to have the bandwidth to double-check his work, which wasn't working.
Speaker:And then it got to a point where we just started
Speaker:taking things away from him because we were doing weekly coaching
Speaker:sessions. We were walking him through everything that got responded to incorrectly. We
Speaker:were giving him the resources. We were building new resources. We were pouring
Speaker:so many hours into getting him where we needed him to be to be able
Speaker:to do this role, and it just wasn't working. And that's not a criticism of
Speaker:him. It just, for whatever reason, was not information that his brain received
Speaker:well. And so, like, he wasn't the right person for that job.
Speaker:And did it suck? Absolutely, because I deeply loved this
Speaker:person and I thought he was the best. I thought he hung the moon.
Speaker:But at this one thing, he sucked. He was bad at it, and
Speaker:that was not good for the business. And so
Speaker:first and foremost, always communicate, communicate, coach,
Speaker:support, document, figure out whatever way you share information
Speaker:back at this person. But then second, if that doesn't work,
Speaker:assuming you are the problem, maybe there are things that you can do better, but
Speaker:assuming you are the problem when you are doing all the work
Speaker:instead of finding somebody who can work in that
Speaker:ecosystem, it's going to be a lot of time of you trying to fix that
Speaker:without getting the actual support and help that you need. So it might just be
Speaker:you have to move on to somebody else. Thanks for being here, guys.
Speaker:Have a good day. Love you, mean it.
Speaker:Dude, if we get people who respond about bowling alley maintenance, we are putting them
Speaker:on the air. We're gonna do a whole episode about bowling alley
Speaker:maintenance.