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085: The Psychology Of Change
Episode 85 • 8th June 2020 • Retail Transformation Show with Oliver Banks • Oliver Banks
00:00:00 00:41:38

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Effective change management is critical to delivering your transformation. To best help people accept the change, you must understand the psychology of the how people react and respond to change. In this podcast episode, consumer and business psychologist, Zana Busby of Retail Reflections, joins to explore more about the emotions and psychology of change - and what you can do about it.

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