Finding ways to effectively manage employee expectations can be the bane of management’s existence. You hire people thinking they’ll know what to do and how to act, and they take the job thinking they know what to do and how to act, and then all of a sudden, there’s a problem.
Emotions start running high on both sides of the desk, it’s frustrating and a huge management headache. So, how do you bridge the gap between what you think and what they think? How do you effectively manage employee expectations and align them with your business goals and company culture?
It sounds like a really tall order, but with the right system, it’s easier than you think, and today’s guests have some proven techniques to help you do exactly that.
What You’ll Discover About How to Manage Employee Expectations:
* Why being casual about internal decision making processes can get entrepreneurs into trouble when trying to manage employee expectations.
* How creating structure to manage employee expectations doesn’t need to be bureaucratic.
* Why human resource software packages claiming to manage employee expectations need practical tweaks to be more effective for your business.
* How the inability to realistically manage employee expectations can create liability exposure for entrepreneurs.
* And MUCH more.
Guests: Mimi Soule, Esq. and Rob Wood, Esq.
Mimi E. Soule left the traditional employment litigation practice and established Soule Employment Law Firm to focus on providing business owners and managers with practical advice to help avoid costly litigation.
She now focuses her practice on providing employment law and human resources compliance advice, preparing employment-related contracts, defending employers against administrative claims, and – most importantly – developing customized internal management systems and procedures, with built-in legal compliance, that help small businesses effectively manage staff and avoid disruptive performance management headaches and legal claims.
Rob N. Wood is responsible for the strategic management and development of Soule Employment Law Firm. He oversees all financial and operational areas and ensures that the firm delivers the highest level of service to its clients and partners.
Previously, Rob was founder of Wood Legal PLLC and Chief Operating Officer and General Counsel of National Power, LLC. He has deep experience working with small and high-growth businesses and is committed to helping them navigate legal and operational issues confidently.
Given his extensive operational experience, Rob also partners with Mimi and our clients to develop customized internal management and operations systems and processes that help small businesses effectively manage staff and improve performance.
Related Resources:
If you liked this interview, you might also enjoy our other Risk Management and Law episodes.
Contact Mimi and Rob and connect with them through the firm’s LinkedIn page.
Also check out the great information on the Soule Employment Law Firm website.
♥ Share this episode with someone you think will benefit from it. ♥
♥ Leave a review at Lovethepodcast.com/BusinessConfidential ♥
