719: The Leadership Blueprint: Elevating Your Dental Practice Culture – Adriana Booth

Are you feeling miserable in your practice? There's only one way to fix it, and that's by becoming a better leader. To help you achieve this, Kirk Behrendt brings back Adriana Booth, one of ACT’s amazing coaches, with a blueprint for creating a better culture in your practice. If you're unhappy at the place you work, don't stay stuck! To hit the reset button for your practice culture, listen to Episode 719 of The Best Practices Show!

Learn More About Adriana:

• Send Adriana an email: adriana@actdental.com 
• Join Adriana on Facebook: https://www.facebook.com/adriana.booth
• Follow Adriana on Instagram: https://www.instagram.com/adrimarieb

More Helpful Links for a Better Practice & a Better Life:

• Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listen
• Join The Best Practices Association: https://www.actdental.com/bpa
• Join ACT’s To The Top Study Club: https://www.actdental.com/ttt
• See the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/event
• Get The Best Practices Magazine for free: https://www.actdental.com/magazine
• Please leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218

Episode Resources:

• Watch the video version of Episode 719: https://www.youtube.com/@actdental/videos
• Get the resource bundle for this webinar: https://www.actdental.com/111
• Hear Mel Robbins talk about the American Time Study: https://www.melrobbins.com/podcasts/episode-144
• Read Traction by Gino Wickman: https://benbellabooks.com/shop/traction
• Read The Five Dysfunctions of a Team by Patrick Lencioni: https://www.tablegroup.com/product/dysfunctions

Main Takeaways:

• Prioritize your core values to build a great practice culture.
• Most employees value culture more than compensation.
• People are more productive in a positive environment.
• Get the right people and put them in the right seats.
• Build trust with consistent huddles and check-ins.
• Believe in your core values wholeheartedly.
• Clearly communicate your core values.
• Give yourself grace as a leader.
• Get a coach to help you.

Snippets:

0:00 Introduction.

1:59 Why this is important.

2:47 About ACT’s TTT and BPA.

5:24 Why it’s important to get culture right.

13:34 Data doesn't lie.

16:48 Be a level five leader.

19:17 The iceberg of core values.

20:33 Core values are the heart of your culture.

26:41 Four steps to identifying core values.

32:04 ACT’s core values, version 1.0.

37:11 Other examples of core values.

41:18 The right people GWC.

43:23 Walk the talk.

46:18 Build trust with huddles and check-ins.

49:54 Set boundaries around check-ins.

50:51 Start with consistency.

52:59 The Five Dysfunctions of a Team.

54:33 Last thoughts.

57:04 Q&A: How do team members rank the leadership team with numbers?

1:01:06 ACT’s next webinar, Unlock the Power of Patient Commitment.

Adriana Booth, BS, RDH Bio:

Adriana Booth is a Lead Practice Coach who partners with dentists and their teams to cultivate leadership skills, build practice growth, and streamline business practices. After spending nearly two decades in the dental industry working with top-notch dental teams, Adriana came to ACT to share her passion for professional growth, high-level training, and systems creation with our clients. As a dental hygienist with a love for continuing education and personal growth, helping a practice become successful is at the heart of her passion for dentistry.

Adriana has a B.S. in Dental Hygiene from West Liberty University/O’Hehir University. By being involved in several Columbus, Ohio, study clubs, Adriana maintains strong relationships within her local dental community. She enjoys a variety of fitness activities, family time, good books, and at the top of her list, her fur babies.