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The Five V’s of Care: How Suann Chia Built a Patient-First Chiropractic Clinic
Episode 98 • 3rd November 2025 • Scale Her Up: Female business stories and expert tips for business growth and success • Brenda Hector
00:00:00 00:33:35

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Suann shares why she left employment to create a slower, higher-care model; how small, human touches (yes, a free massage chair!) become talking points; and why most people who take the leap are more likely to succeed than fail

The 5 Vs are Vibe, Velcro, Voyage, Visibility and Visceral. Listen to find out what each one represents.

Book a free introductory session with Dr Brenda Hector https://bit.ly/brencares

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