Riley Pototschnik is a 21-year-old entrepreneur who started his first business at 16. After his Freshman year of high school, he left the traditional school system entirely to craft a completely custom curriculum online with a focus on the skills he would need to build businesses. That ultimately led to him starting a website design and optimization service called RocketThruster at 18 years old, which served home service businesses. That business quickly exceeded every expectation he had (honestly surprising him a bit by the results), as it generated 6-figures in profit in just over a year.  Now, at 21, he’s the founder and CEO of EveryChat. A simple-to-use inbox, paired with automation, bringing all of a business’s Emails, Texts, and Facebook Messages into one place so the owner and their team can rock their marketing and customer service.

Time Stamps:

📌[2:12]Happy Tuesday! Welcome back to Fight Club 4 Business!

📌[24:22]How is AI understanding the tone of a customer?

📌[26:50]AI is going to empower our employees not replace them

📌[36:11]Phone calls, Emails, texts and live chat all serve their own purpose in customer communication

📌[37:37]What does your customer need

📌[41:04]Is your phone number registered as a business?

📌[42:37]You have to register your brand and your campaign with the phone carrier

📌[45:26]Research A2P today to make sure you are in compliance with the new regulations by the end of the month

📌[49:36]Always make sure to identify yourself in your first few messages with a client

📌[52:58]Tagging with in Everychat

📌[55:44]Marketing Homework: what is your friction when having a customer get into contact with you from your website

📌[56:11]Systems Homework: Look into the A2P Regulations

📌[57:08]best way to get into contact with Riley is through Facebook!

Quote of the Day

To listen closely and reply well is the highest perfection we are able to attain in the art of conversation.

⇩ Resources ⇩

✯ Riley Pototschnik : www.everychat.com

✯Tay Meroni (Marketing) with Pure Pressure Washing

✯Meaghan Likes (Finances) with Bookkeeping Academy Online, Likes Accounting Company & Jeff Likes Clean Windows & Gutters

✯Michelle Myers (Systems) with Pink Callers

✯Martha Woodward (People) with The Pay for Performance Expert, Quality Driven Software & Dusting Divas