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What's trending in Administrative jobs?
Episode 2319th January 2022 • Careers & Coffee • Corridor Careers
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Admin roles can be a rewarding way to explore career opportunities for multiple industries. What's up with administrative jobs? In this episode of Careers & Coffee, we give talk about what's trending with administrative jobs in Eastern Iowa and the skills you need to be successful in this type of role.

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Transcripts

Dan Holterhaus:

All right. Good morning. How are you doing? Liz?

Liz Kennedy:

How you doing Dan good?

Dan Holterhaus:

I'm good. I got my coffee going. It's getting

Dan Holterhaus:

ready to snow outside. And it's Friday morning. So I'm doing

Dan Holterhaus:

well.

Liz Kennedy:

Yeah, this is typical Iowa weather it was

Liz Kennedy:

like, what, 45 degrees this week, and now it's gonna dump on

Liz Kennedy:

us.

Dan Holterhaus:

Yeah, pretty normal for this time of year

Liz Kennedy:

The Raygun weather forecast was correct.

Dan Holterhaus:

That's a great is that just on a t shirt? They

Dan Holterhaus:

might have.

Liz Kennedy:

They have a T shirt. They have like a

Liz Kennedy:

printable thing to my friend posted it on Facebook. And I was

Liz Kennedy:

like, that is very accurate.

Dan Holterhaus:

Yeah, extremely true. Um, all right. Well, let's

Dan Holterhaus:

dive into our topic for today. We want to talk about

Dan Holterhaus:

administration roles. Admin, administration roles are

Dan Holterhaus:

something we have 24 of them on Corridor Careers right now. It's

Dan Holterhaus:

a popular role. Always a lot of interest in it. But I wanted to

Dan Holterhaus:

get your thoughts. I guess, number one, what do you think

Dan Holterhaus:

are some traits or some things that people need if they want to

Dan Holterhaus:

work in administration?

Liz Kennedy:

Oh, that's a good question. So yeah,

Liz Kennedy:

administrative roles are awesome entry level positions, because

Liz Kennedy:

they get you acclimated to the workforce, you know, like, in a

Liz Kennedy:

way that is really, a really nice way to enter the workforce,

Liz Kennedy:

if if office work is something that you feel like would be a

Liz Kennedy:

good fit for you. So I think the traits that you're going to be

Liz Kennedy:

looking for, can sometimes be summarized in what you, you

Liz Kennedy:

know, like, if you know what you don't like. So like, if I don't

Liz Kennedy:

want to work outside, if I don't want to work with my hands, if I

Liz Kennedy:

don't want to be standing all day, then maybe, you know, okay,

Liz Kennedy:

well, maybe administrative work might be something right for me.

Liz Kennedy:

And so some of the skills that someone in administration might

Liz Kennedy:

have, would include just good organizational skills. person,

Liz Kennedy:

being personable is always helpful in an office setting,

Liz Kennedy:

because you're gonna be working with a lot of people you might

Liz Kennedy:

be, you'll probably be working with customers occasionally. So

Liz Kennedy:

being personable and friendly is really helpful. Being

Liz Kennedy:

comfortable with trying new software systems is definitely

Liz Kennedy:

helpful too although there are a lot of old timey office skills

Liz Kennedy:

that are still in place, like we have a position on our board

Liz Kennedy:

right now, that's a filing assistant. Now, you're probably

Liz Kennedy:

not going to be filing things into a filing cabinet. But

Liz Kennedy:

you're going to be sorting through documents, and maybe

Liz Kennedy:

images and, and putting them into virtual files. So it's

Liz Kennedy:

really the tasks are the same, the just the method of how we do

Liz Kennedy:

them is slightly changed, depending on depending on the

Liz Kennedy:

role. I think an office role is one of the first jobs I ever

Liz Kennedy:

had, I was an office assistant for for a doctor. And my job was

Liz Kennedy:

to call patients and remind them of their appointments, and then

Liz Kennedy:

to type their names on labels and put them on their medical

Liz Kennedy:

files. And I'm sure that's probably not something done the

Liz Kennedy:

same way anymore. You know, a lot of automation has replaced

Liz Kennedy:

that job, but but I'm sure there's few offices that still

Liz Kennedy:

use a person to do those things.

Dan Holterhaus:

Sure, yeah. And I think you bring up a really

Dan Holterhaus:

good point there with being personable, right. So in your

Dan Holterhaus:

example, you were calling patients to remind them of their

Dan Holterhaus:

appointments. I think if you think about administration,

Dan Holterhaus:

there's a lot of different applications. And it's a really

Dan Holterhaus:

good way to get your foot in the door right with with a company

Dan Holterhaus:

that you may see yourself growing with, when I think about

Dan Holterhaus:

different you know, administration jobs, or people

Dan Holterhaus:

that I've worked with that worked in administration, they

Dan Holterhaus:

know the business so well, after they get acclimated they, they

Dan Holterhaus:

understand how the business operates. And so they have this

Dan Holterhaus:

ability to help a variety of different people within the

Dan Holterhaus:

business, right? And so when you have when you find the company

Dan Holterhaus:

that you want to work for, and even if you know if you can get

Dan Holterhaus:

your foot in the door as a administrative assistant or

Dan Holterhaus:

bookkeeper or clerk, something like that, you can move around

Dan Holterhaus:

in the company once you get in and establish yourself and show

Dan Holterhaus:

everybody that you work hard because you'll understand that

Dan Holterhaus:

business so well. Yeah,

Liz Kennedy:

It almost feels like it should be a requirement

Liz Kennedy:

if you're going to get your MBA to actually work in an office.

Liz Kennedy:

Because that's really where you really learned exactly what

Liz Kennedy:

you're saying how the business works. And so typically, the

Liz Kennedy:

like so we could just take a look here I'll share my screen

Liz Kennedy:

we can Take a look at some of the jobs that we have on the

Liz Kennedy:

board right now. So just can kind of get a handle of like,

Liz Kennedy:

what what's out there in our market. So you can see the word

Liz Kennedy:

clerk and assistant are kind of repetitive here. And coordinator

Liz Kennedy:

is a common term too, although we have seen like recently, the

Liz Kennedy:

word coordinator may be kind of trailing as far as keywords, but

Liz Kennedy:

that's a good keyword for you to search if you're looking for an

Liz Kennedy:

office role. Because really coordination is part of like

Liz Kennedy:

communicating between teams, making sure that any business

Liz Kennedy:

activities are coordinated with the tasks that need to be done

Liz Kennedy:

in order to make those activities happen. You can see

Liz Kennedy:

things like your traditional government roles like a city

Liz Kennedy:

clerk, or an Account Clerk, you know, with different governments

Liz Kennedy:

are on our board, which is a nice way to get into city

Liz Kennedy:

government or administration. Receptionist is a common one as

Liz Kennedy:

well, we're seeing less receptionists just because of

Liz Kennedy:

COVID You know, there's just fewer receptionists, but

Liz Kennedy:

definitely in hospitality, that's never gonna go away. And

Liz Kennedy:

then you can work from anywhere, you know, like a nonprofit, like

Liz Kennedy:

the Community Foundation to, you know, a manufacturer, or, you

Liz Kennedy:

know, just administrative roles are necessary in pretty much any

Liz Kennedy:

kind of workplace. So, it just depends on what style of working

Liz Kennedy:

you like, if you if you want to work in nonprofits, you can

Liz Kennedy:

probably find administrative role in there, if you want to

Liz Kennedy:

work for profit, you can find something there. And then if you

Liz Kennedy:

want to particularly work in the healthcare field, there's going

Liz Kennedy:

to be a lot of administrative roles there as well. And that

Liz Kennedy:

can be really rewarding to to work in, you know, those fields

Liz Kennedy:

and the administrative role because you get that kind of

Liz Kennedy:

like bird's eye view. So let's just take a look at one of

Liz Kennedy:

these, I want to pick one here, Dan,

Dan Holterhaus:

uh, let's just do the administrative assistant

Dan Holterhaus:

for University of Iowa Center for Advancement.

Liz Kennedy:

Okay, down, and there we go. Alright, so

Liz Kennedy:

University of Iowa job duties are always really spelled out.

Liz Kennedy:

And you'll find that with the University of Iowa, as well as

Liz Kennedy:

like, you know, Municipal roles typically have pretty detailed

Liz Kennedy:

job descriptions. So that's actually kind of helpful for

Liz Kennedy:

jobs here, because you kind of can really get a sense of what

Liz Kennedy:

this role is going to entail. So I'm just kind of scanning

Liz Kennedy:

through here, and I can see that this is, oh, it's a remote

Liz Kennedy:

friendly position. And it's full time. So that's kind of cool.

Liz Kennedy:

Um, it's, it allows for significant telecommuting. So

Liz Kennedy:

that is an old fashioned term for remote work up to five days

Liz Kennedy:

per week, depending on the business need after the first 90

Liz Kennedy:

days on site. So that's kind of cool, you'll get trained on

Liz Kennedy:

site, and then you'll be able to work from home. Um, so it looks

Liz Kennedy:

like they're going to be doing some basic things like making

Liz Kennedy:

hotel reservations, so purchasing style type things.

Liz Kennedy:

Helping the advancement officers and advancement officers is a

Liz Kennedy:

code word for I think fundraising correct?

Dan Holterhaus:

Is correct.

Liz Kennedy:

You're gonna be Sherlock Holmes. And these

Liz Kennedy:

advancements, I know means fundraising. So you're basically

Liz Kennedy:

going to be a personal assistant was in a way for the the

Liz Kennedy:

fundraising officers. So this could be a really interesting

Liz Kennedy:

role. Um, yeah, this is available information to answer

Liz Kennedy:

questions. So anytime you like, kind of like a scan three

Liz Kennedy:

themes, and I kind of highlight things that I'm not quite sure

Liz Kennedy:

what they mean, I might read through it a couple times. And

Liz Kennedy:

then they tell you what the benefits are. So you'd have to

Liz Kennedy:

visit this link in order to see their full benefits. But it

Liz Kennedy:

seems like they offer some pretty decent benefits. And if I

Liz Kennedy:

want to apply, I would just click Apply now, and it would

Liz Kennedy:

take me to the recruiting site, which will probably require me

Liz Kennedy:

to create an account and login. So that's just one example of an

Liz Kennedy:

administrative role. Yeah, we have on our job board, we have

Liz Kennedy:

such a variety.

Dan Holterhaus:

Yeah. And I like that one. It's you're more

Dan Holterhaus:

serving in that role, more serving, maybe the internal

Dan Holterhaus:

people that you work with, right, versus maybe taking a lot

Dan Holterhaus:

of external calls or something like that, or dealing with

Dan Holterhaus:

customers so much. So you know, your customers kind of your

Dan Holterhaus:

coworkers, I guess.

Liz Kennedy:

Yeah, and that's kind of cool, too. Because you

Liz Kennedy:

could, you know, when you're doing your job search, it's,

Liz Kennedy:

it's really important to figure out what you don't want and then

Liz Kennedy:

kind of look into the opportunitys so if I don't want

Liz Kennedy:

to be primarily working with customers, or like making calls,

Liz Kennedy:

you know, then I know that I want to be doing something at an

Liz Kennedy:

internal level, but you're still gonna need to use the same

Liz Kennedy:

skills, right? Like you're still gonna have to call, you know,

Liz Kennedy:

make hotel reservations and you know, do those things. So you

Liz Kennedy:

just kind of have to figure out what's my comfort level and what

Liz Kennedy:

role might fit in with that. And there's probably with there

Liz Kennedy:

being so many jobs, I mean, we have over 500 jobs on the job

Liz Kennedy:

board here in Corridor Careers today, there's probably going to

Liz Kennedy:

be something that meets your needs.

Dan Holterhaus:

Yeah, you can definitely find something that

Dan Holterhaus:

you're looking for. Right now, that is for sure. It's a job

Dan Holterhaus:

market, lots of jobs available. Um, all right. Anything else

Dan Holterhaus:

before we sign off talking about

Liz Kennedy:

for, you know, for people that are creative, like

Liz Kennedy:

who are in a creative role, maybe, or maybe like a harder to

Liz Kennedy:

find job, like, you could potentially crossover that skill

Liz Kennedy:

set to administrative like, because administrative roles

Liz Kennedy:

require a lot of creativity, just in a different way. And

Liz Kennedy:

it's usually through creative problem solving. So if you're

Liz Kennedy:

really, you know, you need you need a job, and your skill set

Liz Kennedy:

may not exactly match up with administrative roles, like you

Liz Kennedy:

don't have a lot of job history in administrative roles, if

Liz Kennedy:

you're creative, and if you have like, kind of strong problem

Liz Kennedy:

solving skills, those are gonna be really important to bring up

Liz Kennedy:

in a potential interview a cover letter, or like, whenever you're

Liz Kennedy:

talking to somebody about your interest in administrative

Liz Kennedy:

roles, say, hey, like, Hey, I don't have a lot of experience

Liz Kennedy:

in administration, but I'm, I'm really good at solving problems.

Liz Kennedy:

And I'm great with people, you know, like any of those things

Liz Kennedy:

that kind of help you cross over that gap could could could be

Liz Kennedy:

beneficial to you, because those are gonna be really strong,

Liz Kennedy:

important skills in any of those roles.

Dan Holterhaus:

Absolutely. And I like what you just said,

Dan Holterhaus:

brings up something. This could be administrative roles might be

Dan Holterhaus:

a really nice fit for somebody that's been out of the workforce

Dan Holterhaus:

for a while, right? Maybe, yeah, you stayed at home with the kids

Dan Holterhaus:

for a while. And you were organizing all these different

Dan Holterhaus:

things, right, like your, you know, soccer practice and meals

Dan Holterhaus:

and all. All that type of stuff. That translates really nicely to

Dan Holterhaus:

an administrative type role getting back in the workforce.

Liz Kennedy:

Yeah, I mean, if you were handling your household

Liz Kennedy:

bills, and effectively, I mean, that's bookkeeping 101, right.

Liz Kennedy:

Like, you've effectively paid your bills, then you were doing

Liz Kennedy:

a good job. And that's something that an employer would be

Liz Kennedy:

interested in. So yeah, you just kind of to talk through those,

Liz Kennedy:

those little gaps. I mean, everybody's gonna have some kind

Liz Kennedy:

of gap in either their employment or their experience.

Liz Kennedy:

It's very easy to overcome those.

Dan Holterhaus:

Cool, I love it. All right. Well, I was gonna do

Dan Holterhaus:

it for us this week. Thanks for tuning in.

Liz Kennedy:

Guys have a great week.