Recently, two online companies were in the news for reasons related to fraud. In this episode's What The Fraud segment, Karisse discusses the circumstances that led to some of their customers contacting large media outlets due to frustration and lack of communication and how other online companies can avoid this happening to their companies. Also, how these stories can be used to stress the importance of proactive fraud prevention & comprehensive strategies to ensure customer trust and safety.   Recently, Karisse hosted a call for several large online retailers, where they discussed the heightened challenges of the upcoming 2020 holiday season and ways that they are working to prepare. Karisse shared some of what was shared on the call, as well as some of her own tips to prepare for what will almost certainly be holiday madness for fraud prevention.   Thanks to Sift, for sponsoring this episode. Sift has a new website and Trust & Safety Playbook with a lot of helpful information for companies wanting to adopt a Trust & Safety approach to fraud prevention! Check it out at www.Sift.com/Fraudology   To register for FraudCon 2020 and have access to so many great Cybersecurity & Fraud prevention content (including Karisse's "War Story" from earlier this year): https://cyber.forms-wizard.biz/   This episode is produced & edited by the amazing Nikita Burks-Hale at JourneyGurl Productions.

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