In this episode of The Pricing
Lady Podcast, we talk about when
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:Pricing feels personal, separating
self-worth from what you charge.
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:We all know our mindset can get
in the way, and being able to
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:separate your self-worth from your
Pricing will help you move forward
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:with more confidence and ease.
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:Sit back, relax, and enjoy the episode.
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:Hello and welcome to The
Pricing Lady Podcast.
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:I'm Janene, your hostess.
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:This show is all about helping you turn
pricing confusion into clarity so you can
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:grow your business with more confidence.
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:Today we are talking about when
pricing feels personal, separating
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:self-worth from what you charge.
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:Let's get real.
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:If you've ever thought
or said to yourself.
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:This is my price, but I can be flexible
or I feel weird asking that much.
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:You are definitely not alone.
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:A lot of people feel that way.
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:For service-based entrepreneurs,
especially women, pricing
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:often feels very personal.
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:After all, you are the one doing the work.
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:It's your expertise, it's your
energy and it's your name.
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:When someone hesitates or says no
or pushes back on your offer, it's
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:hard not to take it personally.
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:That's exactly why this episode matters.
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:Because when pricing feels personal,
you tend to undercharge, apologize and
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:overexplain, over deliver to compensate
for how you feel or avoid raising
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:prices even when you know you should.
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:Many people will tell you
you need a thicker skin.
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:You don't need a thicker skin.
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:You need a better lens.
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:One that lets you price
with clarity, not emotion.
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:Let me replete that.
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:You need a better lens, one
that allows you to price with
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:clarity instead of emotion.
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:Let's take a look at how this
shows up in your business.
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:I've got five ways I'm going to share
with you that I see this shows up in
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:people's business and don't think that
I haven't done some of these things
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:myself, because I definitely have.
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:It's why I'm so familiar with them.
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:Okay, so the first one is you
feel nervous quoting your price.
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:Sometimes even I still feel nervous
quoting my price, especially when I'm
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:doing something I haven't done before.
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:Maybe you go shy, your voice softens,
you over explain, or you rush to cover
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:the silence when there is silence, 'cause
you're afraid of getting that rejection.
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:This is one way in which it shows up.
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:Pay attention to how you are behaving.
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:Number two, you drop the price
mid-conversation, or even before
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:the conversation has started.
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:I've had clients who have done
that, who offer discounts before
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:they even set out the offer.
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:So you fear or you sense hesitation on the
part of the client, and you offer a dis a
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:discount that's not even been asked for.
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:Third, you struggle to explain
why it costs, what it costs.
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:You're so wrapped up in you.
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:It feels weird to try and justify it.
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:A lot of times people come to me and
they say, oh, Janene, I need a list
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:of arguments to justify my price.
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:Like, no, no, no, you don't.
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:You're RA so wrapped up in.
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:Defending yourself and your position
that you forget that this is actually
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:you know, mutually beneficial.
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:You're trying to find a mutually
beneficial solution for both of
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:you rooted in trust and value.
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:So if you struggle to explain why
it costs what it costs, it could be
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:because you're too focused on yourself.
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:Fourth, you personally feel
rejected when you hear no.
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:So instead of thinking it's not a good
fit or it wasn't the right time for
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:the client, you automatically default
to, I'm not good enough, or I'm doing
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:something wrong, or what am I doing wrong?
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:Right?
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:So if you feel personally rejected
by each and every no, you get that.
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:Of course, you're tying your pricing
a bit too much to your own self-worth.
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:And the fifth one is you avoid
increasing prices even when the results
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:or your experience justifies it.
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:If there's evidence that shows that you
should, and you're still avoiding it.
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:Then it feels like you're, you
know, by raising your prices, you
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:might be thinking to yourself, I'm
worth more, so I have to raise them.
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:And that might feel uncomfortable, but
it's not about you being worth more.
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:You were born worthy.
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:You have always been worthy,
and you always will be worthy
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:when you're raising prices.
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:You're usually either trying to align to
where you should be, or you've built more
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:into what you're offering, you're, you're
getting people better results and you need
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:to reposition yourself for that reason.
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:It's actually has nothing to do with you
personally, but again, you've created
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:this very strong bond between your own
self worth and what you charge, and that's
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:messing up, for lack of a better phrase,
what you're doing with your pricing.
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:So those are five ways it shows up.
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:You feel nervous quoting your price,
you dropped price, mid-conversation.
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:You struggle to explain why
it costs, what it wa costs.
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:You feel personally
rejected when you hear no.
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:Or you've avoided increasing prices
even when you know you should be.
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:Okay.
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:So that's how it shows up and how
you can identify if this is something
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:that's happening in your business.
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:Now let's shift modes and let's look
at three tips for how you can start
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:to shift your perspective without
feeling like you're selling your soul.
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:Right?
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:So tip number one, you want
to externalize the offer.
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:So you are not your pricing
and your pricing is not you.
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:So what does that look like?
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:I'm sure you've thought to myself at some
point in time, yeah, Janene, I know this.
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:I know I should do this,
but I just don't know how.
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:Well, here's one way that you can start.
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:So write it out.
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:Your offer that is, write out your
offer like it's a product, like
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:you're completely detached from it.
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:Problem.
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:What problems does it solve?
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:What results does it create?
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:What journey do people go on with you?
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:What's included?
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:What tools and systems and things like
that, and write it in the third person.
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:So instead of saying, I'll help
you, blah, blah, blah, blah, blah,
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:you say you are going to get.
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:This program delivers our
coaching can help you do this.
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:When we work together, we
will go through this process.
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:Yeah.
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:Or you'll go through this process.
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:So create it in a third person
language and create consistent
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:pricing rules for yourself.
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:So make sure there's some boundaries.
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:I'm going to come back
to that in a moment.
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:'cause it's actually tip number three.
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:So tip number two is to
recognize your emotional pricing
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:triggers and prepare for it.
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:This is such a big thing.
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:Now, if you follow me, you know that
I love telling people to prepare
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:for such things, and it's true.
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:The reason I recommend
it is because it works.
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:So what does that look like?
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:So, first of all, you have to notice.
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:When it is that you're getting
triggered and how you're
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:responding when you get triggered.
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:So is it before this discussion
happens, is it before you were even
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:pre, before you've even prepared the
offer or while you're preparing it?
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:Is it during the conversation?
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:Is it only with certain offers or
only with certain types of clients.
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:Sit down and really think about where
you're getting triggered and what the
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:response looks like when you're triggered.
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:Is it discounting?
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:Is it stumbling over your words?
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:Is it procrastination?
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:Hello, I'm, I'm one of those who I
procrastinate when I feel uncomfortable.
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:Name what's going on?
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:Are you feeling rejected?
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:Are you wanting to be liked?
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:Are you feeling guilty
about the money somehow.
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:Or are you afraid of the success?
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:There's lots of reasons why these things
happen, and be honest with yourself.
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:You don't have to share it with
anyone if you don't want to.
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:The honesty is important here.
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:Then decide, okay, in this specific
situation, so let's say I'm prepared
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:an offer for a client, I'm nervous
about sending it because I'm
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:afraid they're going to reject it.
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:So I'll just add a discount up front.
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:You're going to create a
little plan for yourself.
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:You say, I will not be offering discounts
before I've sent the offer to a client.
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:Right?
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:That's going to be one of your
golden rules for, for example.
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:If that's one of your trigger points.
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:You want to decide how
you want to run a respond.
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:The third tip then, of course,
is to create boundaries.
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:Before we go into that, let me just
say one thing, preparing for how you'll
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:deal with the emotional triggers helps
take the pressure off of future you.
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:This is really important.
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:This isn't about memorization.
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:It is about taking the pressure
off of yourself at a time
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:when you feel triggered.
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:When you feel triggered, it's easy
to fall into those old habits, but
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:if you prepared for how you want to
respond in that situation, you're much
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:less likely to fall into that habit.
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:Okay.
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:Let's look at tip number
three, which is set boundaries
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:that support your confidence.
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:When you are clear with your
limits, it becomes easier
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:to lead with calm authority.
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:Yeah, to lead with calmness.
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:I love that.
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:Without them, it's easy to give in to
people pleasing and to over deliver or
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:to get overly generous with discount...
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:unnecessary discounts.
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:Let me be clear.
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:Prepare yourself.
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:Again we're back on the preparation,
helping future you prepare go-to
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:lines for discount questions.
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:If you're used to or occasionally
get questions, can you
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:offer me a discount on this?
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:Then prepare.
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:How can I respond?
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:What's one way or what's three ways
I could respond to that question?
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:One could I can be silent.
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:Just let it sit there.
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:Chances are the other person
will try to cover the silence.
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:Or you can say, that's interesting.
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:Why do you think my offer is
worth less than what I'm charging?
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:Right?
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:There's lots of different ways that
you could handle that discussion.
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:By the way, I do have a workbook on
pricing objections, i'll put the link
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:in the show notes for this episode, that
could help you come up with some of these.
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:There's lots of scripts and and content in
there to give you ideas for this as well.
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:You can grab a copy of that.
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:Set limits for extras, define what's
actually included and write it down.
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:But then also, have in your
back pocket, you know, okay...
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:I could throw this little thing
in instead of granting a discount.
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:It could be one of your prepare
lines is I don't offer discounts, but
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:let me throw in this ebook for you.
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:Right.
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:Then instead of lowering
your price, you're offering
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:them something else instead.
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:Write down how that conversation
might go and what you would use and
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:when you would be willing to use it.
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:It shouldn't be always the same default.
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:Yeah.
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:You want to use it
sparingly when you need to.
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:And the last part of this
is stick to your process.
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:Whatever process or go-to lines
you prepare for yourself and
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:whatever boundaries you prepare
for yourself, stick to it.
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:Even if you're feeling nervous
about it, stick to it because that
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:consistency can build your confidence
for you and for your clients.
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:Now, if it doesn't work at all ever,
then you can always change your mind,
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:but you need to give a little time.
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:You can't just quit after the first
time if it doesn't work, right?
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:Setting boundaries isn't about being
rigid, it's about protecting your energy
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:so you can serve your clients well.
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:Okay.
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:Now that we've taken a look at how this
shows up in your business and some tips
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:to start shifting it, you, my dear,
need to take action and here's your
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:wrap up challenge for this episode.
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:This week, take 10 minutes to write
out your main offer in product
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:language, removing the eyes and
focusing on what it delivers.
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:Then step two is to define one
clear boundary that will help you to
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:protect the value in conversations.
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:Remember, this isn't about
you having a thicker skin.
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:It's about you having a better lens
so you can focus on the right things
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:and do so with calm and confidence.
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:That's all for this episode.
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:I wish you a wonderful day and as
always my friend, enjoy pricing.