Why is it important to be trained when working with AI-driven solutions? In this episode of Strategy and the Virtual Controller, Damien and Penny discuss their recent getaways and how they managed to get back to work after taking a break. They talk about the importance of training when working with AI-driven solutions. They highlight why training is essential in the accounting industry, from understanding different applications to better understanding customers.          

The conversation covers ways to provide ongoing training, such as dedicating time every week, assigning trainers based on their experience, and having team members share what they learned. 

Tune in as Damien and Penny as they explore how to successfully use technology while staying trained and informed about the latest developments in the accounting industry!

[00:00 - 05:16] Opening Segment

• Damien and Penny share their experiences after returning from holiday
• They discuss the importance of understanding the impact of AI on bookkeeping       

[05:17 - 10:24] How to Implement an Effective Training Program

• The need for skilled workers to understand the end-to-end process of data flow
• Quality of information is paramount for accurate bookkeeping
• Training in accounting processes is just as important, if not more difficult, than helping technicians understand the bookkeeping process better
• Internal knowledge of the client is key to assisting the bottom line and helping organize their expenses

[10:25 - 27:27] Unlocking The Benefits Of AI And Technology

• Dedicated training sessions and communication channels should be set up to ensure everyone is on the same page
• AI is built in many ways and can save an enormous amount of time
• Fostering a culture of sharing and constant learning helps get more out of technology
• Client intricacy is critical to understanding the goal of the process

[27:28 - 36:55] Closing Segment

• Tune in as Damien and Penny share how networking with others at conferences can lead to comradery and sharing of knowledge!

Tweetable Quotes

“I can't believe the speed of information changing not information change. The information is always there, the information is always the same, but our ways of accessing it, utilizing it and generating information out of it is changing drastically and it's changing daily.” - Penny Breslin

“It's really important that you foster that particular type of culture within your firm. And then that constant never-ending improvement and constant learning starts to flow. And most importantly, you start to get more and more out of the technology that you're paying a lot of money for.” – Damien Greathead

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Websites: https://moneypennyllc.com/

LinkedIn: https://www.linkedin.com/in/damiengreathead/

Twitter: @Damien_GH

LinkedIn: https://www.linkedin.com/in/penny-breslin-0228b81/

Twitter: @pennyb57