Action: The first thing I need you to do is accept that you can be affected by biases. If you can’t do that, then you won’t get anywhere. Then I want you to hear about a few types of biases: confirmation bias, self-serving bias, and the halo effect.
Confirmation bias - tendency to interpret new evidence as confirmation of one's existing beliefs or theories (women are bad drivers)
Counter: Keeping an open mind. Looking for evidence from all sides and not just one.
Self-Serving bias - tendency for a person taking credit for positive events or outcomes, but blaming outside factors for negative events (test grades)
Counter: Don’t ask “who’s fault is this?” or blame the circumstances. Focus on “what can you learn from this?”
Halo effect - tendency for an impression created in one area to influence opinion in another area usually positive (beauty = smarts)
Horn effect - tendency for an impression created in one area to influence opinion in another area usually negative (bald = bad)
Counter: Be objective and not base your opinions on first impressions
If we don’t challenge our biases, then we won’t grow.