Shownotes
Leadership, Kindness & Psychological Safety (ft. Sarah A. Scala, PCC)
Kindness isn’t soft—it’s strategic. Consultant, coach, and educator Sarah A. Scala (she/her) joins Empowered & Out to unpack how empathy and accountability can—and should—coexist, why psychological safety fuels performance, and what LGBTQ+ leaders need to sustain success with resilience, optimism, and grit.
What we cover
- Sarah’s origin story: from adventure learning to executive coaching
- Kindness as a performance driver (not a lowered bar)
- Practical ways leaders build psychological safety day-to-day
- The empathy + accountability balance (and why both matter)
- Resilience strategies for LGBTQ+ pros and teams
- Cross-cultural leadership lessons from global work
- Inclusion as a business outcome—not a “nice to have”
Quotable
- “Kindness with accountability doesn’t lower standards—it raises performance.”
- “Psychological safety is the engine of innovation.”
- “Inclusion isn’t separate from results—it drives them.”
Resources & guest links
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