An engaging interview with Kelly Davis, Continuous Improvement Manager, at Parkland USA.

A revealing episode on all the ways waste shows up and how to eliminate it.

• What “waste” really means at Parkland.
• The most commonly overlooked waste that drivers miss.
• The true cost of waste to drivers.
• Your first step to get rid of waste.
• How to identify it daily without adding too much work to your schedule.

Takeaways:

• Waste is any step or action in that process that the customer is not willing to pay for. Start and end with the customer in mind.
• Current examples in Parkland: Transportation, Motion, Inventory, Overprocessing, Defects, and Under-utilized Talent.
• Start to see those forms of waste in your own environment.

Your next step: Challenge your teammates to find wastes and continuously improve processes.