Ian Richardson, CEO & Co-Founder, The ICE way talks to Jay Schneider, SVP Digital, Royal Caribbean Group, about how innovative technology is creating solutions for many problems the industry is facing. Jay discusses what Royal Caribbean Group has done to prepare for resumption, and why technology is integral to COVID precaution measures.
In this series of Seatrade Cruise Talks podcasts hear from the cruise industry’s IT experts, and learn about software changes, increasing digitalisation, and how we’re finding out that in many cases improving guest experience and ensuring bio-security go hand in hand.
Tune in next time to hear from Frank Farro, VP Technology, Virgin Voyages about how lockdown has affected their operations as a brand-new line.
TheICEway ecosystem of companies consists of ICE, CRIBB Cyber Security & eTestware, and has been working with IT teams in the cruise industry for over two decades. Find out more about how they can help you here.