Dive into the world of Lean Six Sigma and discover why this presents a formidable approach to transforming retail businesses and operations. Originating from the manufacturing industry, it transferred across to broader use cases. However, with the advent of Agile and the need for flexibility, it has become less popular in recent years. Discover why Oliver Banks believes this powerful toolkit and approach can still deliver extremely relevant and timely value for the retail landscape.

Listen to this podcast episode to hear:

• Explore the evolving history of Lean Six Sigma and discover how it's fit to meet the needs of modern retail.
• Understand the critical role of customer-centricity in Lean Six Sigma and how it paves the way for delivering unparalleled value.
• Exclusive insights into real-life retail applications of Lean Six Sigma, and how you can use it in a world of data and AI. 

The full show notes are at www.obandco.uk/242.