Episode 27: Connecting Technology to Mission

Technology has transformed public safety, but implementing it successfully requires more than buying the latest solution. It requires leadership.

In Episode 27: Connecting Technology to Mission of the Faces of Leadership Podcast, presented by Command Presence Training, host Michael Warren welcomes Rusty Byers, Marine Corps veteran and public safety technology leader, for an engaging conversation about how technology, leadership, and organizational culture work together to strengthen mission success.

With more than three decades serving the public safety profession, Rusty shares lessons learned from military service, law enforcement technology, and organizational leadership. Together, he and Michael explore why successful technology implementation has far less to do with software—and far more to do with people, communication, trust, and leadership.

Whether you're leading a police department, corrections agency, communications center, or public safety organization, this episode offers practical insights into navigating change while keeping your mission—and your people—at the center of every decision.

In this episode:

• Leadership lessons from the U.S. Marine Corps

• Why technology succeeds—or fails—in public safety

• Managing organizational change without losing your people

• The importance of listening before implementing new technology

• Building trust between leadership, operations, IT, and vendors

• Creating long-term technology strategies instead of chasing the latest trends

• The future of integrated public safety solutions

• Preparing agencies for the challenges ahead

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Join Command Presence and Strategic Communications for an engaging two-day retreat focused on innovative leadership strategies for public safety professionals

September 16–17, 2026

Charleston, South Carolina

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Palmetto Public Safety Summit - September 16-17, 2026 | Command Presence Training

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