Shownotes
In this Identity Audit, I'm not covering a hospitality launch. I'm a brand and identity strategist, and Four Seasons putting their name on a 204-meter yacht is one of the clearest examples I've found of a brand that knows exactly which part of itself is allowed to change, and which part never will.
We cover:
- Why Four Seasons expanding from hotels to yachts isn't really a new category — and what actually stayed the same
- The difference between a company that sells hotel rooms and a company that sells a standard
- Why most brands get expansion backwards, and quietly let the promise drift to hit growth targets
- Why "luxury" was never about price — and what the definition actually is
- What happened when I had to decline a client's request to change how I work, and why it wasn't really about the offer
- Why expansion that requires lowering the bar isn't expansion — it's dilution
The question this episode is really asking:
What's the standard you'd refuse to compromise, no matter what category you're asked to enter?
New episodes every Monday.
Find Kat at kattorre.com | Instagram: @kattorrexo