Having a home care package allows the older person to get services and support to keep them well and independent at home for as long as possible. These services and support can be so much more than “care”.
Enlisting a team of clinicians who can help improve the older person’s strength, mobility and overall health can allow them to regain some independence. This also contributes to a person’s ability to continue to live at home.
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More about Your Aged Care Compass podcast:
Are you supporting an older loved one at home and ready to give up because it’s just too hard? Your Aged Care Compass is aimed at anyone who is caring for an older loved one who still lives at home and is wondering what support is available to them.
We're Coral and Michelle, the sisters behind our business, See Me Aged Care Navigators.
Coral is a registered nurse with over 30 years’ experience in both health and aged care. A former assessor with the aged care assessment team, an advocate and author, there’s not much Coral doesn’t know about Australia’s aged care system.
Michelle is a former pharmacist with over 30 years in the public health and private sectors of pharmacy. Michelle is now client care manager for our business.
Our story started as one of supporting our parents to remain in their own home, to be as independent as possible and remain connected to their community. We reached a point however, of needing extra support and we achieved this because we know Australia’s aged care system so well, we knew what programs could assist us and our parents.
This podcast, Your Aged Care Compass, brings together not only our personal experience in supporting our own ageing parents but also our vast professional experience in supporting other families to keep their loved ones at home.
We will help you makes sense of Australia’s aged care system, from your first contact with My Aged Care through to the different funding streams and assessment workforces, management options for home care packages and extra funding that people might be eligible for.
There's so much more. Topics relating to dementia and legal and financial considerations will be covered, as well as real life stories of where it went wrong for people and how we guided them to get it right.
Your Aged Care Compass will guide you clearly and compassionately to the right support at the right time for your ageing parents and loved ones.
Like what you hear? Please leave us a Rating and Review. We’d love you to share this podcast with any friends or family who have older loved ones.
Welcome to episode nine of your Aged Care Compass podcast.
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:Our topic today is a reablement approach
to living well in your own home.
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:Coral: Shell, this is a topic that I
love to talk about as it always opens
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:people's eyes as to what is possible,
specifically how home care package funding
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:can be used in ways other than care.
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:So a reablement approach is the approach
that is used in the government's Flexible
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:care programs, the transition care
program, and the short term restorative
8
:care program, which are both excellent
programs, but you can carry this approach
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:across to home care packages, too.
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:So a lot of people.
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:Who receive home care packages, they
get locked into this mindset, into
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:this way of thinking that a home care
package is about giving people care.
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:And when I say care, I'm using this as
a very general and broad term to reflect
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:carers or support workers coming in to
help people with their activities of
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:daily living , and mainly their personal
activities of daily living like that.
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:That's like showering.
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:or grooming and then things
like, cooking meals or, even
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:tidying up around the house.
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:, so fairly simple things that people
are doing in their day to day life.
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:that they're struggling to do when
people get a home care package They see
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:particularly that an older loved one
might need this kind of support and they
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:think they need to get carers in and
that's fine, that's totally appropriate.
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:If that is the way you want to
approach the support for an older
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:loved one, but there are, options.
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:Having a home care package means that,
because that funding is allocated
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:to you as the person, you can use
that funding however you need to.
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:to remain well and independent at home.
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:So, a reablement approach
is another kind of an option.
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:It's not exclusive from
care that's provided.
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:You can certainly have the two
things running together, but it's an
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:approach that we have adopted with
our mum over the past three years.
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:, and an approach that we take.
33
:With a lot of our clients , who
ask us should we do with this
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:home care package and this funding
and how best should we use it?
35
:So, we're going to talk through during
this episode, how reablement has allowed
36
:mum over the past three years to remain
as well as she possibly can and able
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:and continue to live in her own home.
38
:So
39
:Michelle: So Coral, we've adopted a
reablement approach with the support mum
40
:receives within her home care package, and
we've done so for the past three years.
41
:Had we not taken this approach, I
believe mum would have entered an
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:aged care facility three years ago.
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:So can you tell our listeners what's
been going on with mum over the past
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:three years and how we've managed
to keep her well and able at home?
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:Can
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:Coral: Three years ago, mum had a,
an emergency admission to hospital.
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:Then 12 months later, she had another
emergency admission to hospital and had
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:some emergency surgery at that time.
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:And more recently, as some of our
followers we'll be aware that,
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:Mum has just come out of hospital
again after a six week admission.
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:So I just want to take people back to,
two to three years ago when mum was in
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:hospital at that time, after she was
discharged from hospital, Mum had to
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:come and stay with me for quite a few
weeks because she was so deconditioned
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:after those two hospital admissions.
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:And at that point, I actually wondered if
she'd be able to get back to her own home.
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:Michelle: you just explain to people
what you mean by deconditioned?
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:Coral: So deconditioned means
where people have declined.
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:Particularly functionally declined.
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:So we know that hospitals are not
great places for older people and
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:the longer people stay in hospital,
actually, the more deconditioned
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:they become, because , most of the
time people are staying in bed.
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:For most of the day in hospital, they
might get a little bit of physiotherapy.
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:They might get a little bit of support
from the occupational therapist, but
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:it's not as much as if they were in
their own home, moving around and doing
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:things for themselves, but you know,
they're in hospital they're unwell.
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:, they're probably, they can't get
out of bed or they're reliant on
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:the nurse to get them out of bed.
68
:So because they are mostly immobile , they
become weaker and they become frailer
69
:and this is what we call deconditioned.
70
:Michelle: Right.
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:Coral: So after those hospital admissions,
two years and then three years ago
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:that mum had, she came and stayed with
me for quite a few weeks afterwards.
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:And she was very weak and she
was completely dependent on me.
74
:, she really couldn't do anything.
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:She couldn't even get out
of a chair without my help.
76
:And I honestly wondered at that time
if she would be strong Go back to her
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:own home, but being a nurse and being a
clinician in my background, having worked
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:a lot in those restorative or reablement
programs, transition care program and
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:short term restorative care, I knew
that we could get mom stronger, in fact,
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:strong enough to be able to return home.
81
:So mom had a home care
package at this time.
82
:, and, I was faced , with choices and
one choice I could have made was that
83
:I could have enlisted a whole bunch
of carers to come in and help mum with
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:her showering and help her get out
of a chair and help her walk wherever
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:she needed to go , and be there and
help her with all those things that
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:she couldn't manage for herself.
87
:Or the approach I take with reablement
is getting a whole team of clinicians
88
:involved to literally get mum back on
her own feet and being able to do the
89
:things that she was previously able to
do before these hospital admissions.
90
:So within mum's home care package,
I enlisted an exercise physiologist
91
:and, or an EP as we call them.
92
:And the EP initially came to my
home, but then continued on when
93
:mum went back to her own home.
94
:The EP came in three times a week and
did a one on one personalized exercise
95
:program with mum to Optimize her mobility
and, and help her regain her strength.
96
:mum also had a dietician review
at this time because during one
97
:of these hospital admissions
she was diagnosed with diabetes.
98
:So, We wanted to get some good,
independent, and encouraged advice about
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:how to manage that, , and what mum was
eating, was that appropriate for her?
100
:Were there any changes
that needed to be made?
101
:So mum went off and had a
consult with a dietician.
102
:, She was already attending group
exercise classes, which would
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:also double the social access
or social interaction for mom.
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:So we kept that going as well.
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:So she had five days of exercise.
106
:She went and saw the dietician for
consult and that was all great.
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:Mom was eating well, her diet was great.
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:So having that reassurance.
109
:Mom having that reassurance in
me as her daughter and the nurse
110
:knowing that what mom was eating
was appropriate , was great.
111
:Mom also I got her off to a podiatrist and
I say specialist podiatrist because when
112
:people think of podiatry, they will often
think of, The podiatrist cuts my toenails,
113
:but podiatrists do so much more than that.
114
:And we, I always say to people, when
you're looking at an older loved one and
115
:considering their mobility, it's not just
about, how strong their legs are or how
116
:strong the muscles in their legs are.
117
:It goes right down to their feet.
118
:So if someone has an issue
with their feet, that's going
119
:to throw them off balance.
120
:So within mum's home care package I
got her assessed I got a assessment
121
:of her feet from the gait, which is
the gait is the way that she walks.
122
:So the podiatrist did a very thorough
assessment of how mum was walking.
123
:And that revealed some
interesting stuff to us.
124
:Mum has terrible feet and her feet were
actually contributing to her imbalance.
125
:So, the podiatrist recommended some custom
orthotic inserts to go into mum's shoes
126
:that would lift the arches of her feet.
127
:And the podiatrist also recommended
some appropriate footwear given now
128
:that mum was diagnosed with diabetes,
we wanted to make sure that mum's
129
:feet would always be protected.
130
:So she couldn't wear closed shoes
because she has these clawed feet, but
131
:we did look around and we found these
wonderful shoes that were appropriate
132
:that had, rubber soles, leather uppers.
133
:They had a Velcro tie across the top.
134
:So it was easy for mom
to put them on and off.
135
:So that lovely soft leather at the
top of the shoe, she was able to wear
136
:these shoes because they weren't rubbing
against her toes , and causing pain in
137
:her toes because , it was a rigid upper.
138
:upper.
139
:These, these were very lovely soft shoes.
140
:And so mum bought these shoes and the
home care package paid for them because it
141
:was the podiatrist that recommended them.
142
:There was a clinical indication that was
directly related to her health care needs.
143
:And we could demonstrate that poor
mobility, is directly linked to falls,
144
:which we always wanted to avoid.
145
:She got the custom orthotic inserts paid
for by the home care package again because
146
:that came off a clinician recommendation.
147
:And then , the other thing that I did with
mum is that I got her a continence review
148
:at that time because she was beginning
to struggle a bit with continence issues.
149
:And again, the home care
package paid for that.
150
:The continence advisor came in, did her
assessment, made the recommendations.
151
:And then from there, we've been able to
purchase ongoing continence aids for mum.
152
:So this great.
153
:team approach of clinicians who were all
excellent at doing what they're doing.
154
:They did get mum back on her feet and we
did get mum home after those two hospital
155
:admissions two to three years ago.
156
:Now, just skipping forward,
some people know that mum has
157
:just been in hospital again.
158
:She's just had a six
week admission this time.
159
:So we're.
160
:big admission into hospital.
161
:We had noticed for some time, some
months that mum had been declining,
162
:but we just couldn't pinpoint what was
going on, why she just wasn't herself.
163
:We'd been taking to her GP,
she'd been having blood tests,
164
:but nothing was leaping out.
165
:She didn't have a urinary tract infection,
but we just couldn't pinpoint why.
166
:Why she was so tired all the time and
why she was just losing interest , in
167
:doing things that she wanted to do.
168
:And, then she started to have falls.
169
:So my mum who, hadn't had falls before,
, my 83 year old mum, who's never broken
170
:a bone before fell and broke a finger.
171
:On her right hand and then a few
weeks later, she had three consecutive
172
:falls and she ended up in hospital
with a fractured pelvis which is a
173
:terrible thing for an older person.
174
:But it actually, looking back, even
though this was a really difficult
175
:time, these six weeks in hospital,
it actually took this fall and this
176
:admission to hospital to get to the
bottom of what was going on at this time.
177
:I just, I'm just going to sort of
deviate slightly here because there's
178
:a conversation , that came up, it
happened when mum was in hospital
179
:this time and it's a conversation that
I've heard many times before when I
180
:used to work in the hospital system.
181
:And , it's even a conversation
that we continue to hear now.
182
:So while mum was in hospital, a
nurse said to mum that she might
183
:have to rethink her accommodation on
discharge because she was having falls.
184
:The nurse was implying that,
that mum actually would need
185
:to move into residential care.
186
:So, mum was in hospital to find
out why she was having these falls.
187
:Despite having regular
exercise, she was falling.
188
:So, not only was this suggestion by
the nurse inappropriate, it was also
189
:premature, and it really was a blow
to mum's confidence at the time.
190
:And I've got to tell you, it, it made
me pretty upset when I found out.
191
:That this had happened.
192
:So we know that falls can
happen anyway in nursing homes.
193
:Moving into a nursing home is not
going to stop people falling or
194
:protect them or in any way, make
any difference despite the location
195
:that the older person is living in.
196
:So , it's this kind of myth
that I like to debunk.
197
:If a person is falling at home,
that's not an indicator that
198
:they're not safe to get at home.
199
:In the first instance, you need
to get out to the bottom of
200
:why they're having the falls.
201
:And then you can look at what support
can be put in place to, again, help
202
:that person reable, get back to a
level of functioning that will allow
203
:them to live safely in their own.
204
:So we did get to the bottom
of why mum was falling.
205
:She was very anemic and she
had an irregular heart rate
206
:that hadn't been picked up.
207
:She was treated for this in the
early days of her hospital admission
208
:and she improved dramatically.
209
:Like it really, it was remarkable.
210
:It was like mum woke up.
211
:She had an iron infusion and
we just couldn't believe.
212
:It was like it's like
we got mum back again.
213
:And then because she improved after
that iron infusion and she got onto
214
:medication to control her heart rate,
this allowed her to participate in
215
:her rehab program at the hospital.
216
:So mum has just come home and because,
a fractured pelvis is a significant
217
:injury for an older person, any person,
but it does take some months to heal.
218
:We have had to change slightly the
way we approach support for mum.
219
:We still adopt a reablement approach
and she does continue with her
220
:exercise, but at this point in time
she also needs some carer support now.
221
:I've also arranged, again, under
that reablement approach, I arrange
222
:for an occupational therapist to
come to mum's home and to have a
223
:really good look throughout her home.
224
:I've also arranged for an occupational
therapist to come to mum's home
225
:With regards to the home set up,
because we knew she was going to
226
:be coming home with a four wheelie
walker, which she hadn't had before.
227
:We knew that there might need
to be some adjustments at home
228
:to, to meet her different needs.
229
:And and the occupational
therapist also talked with me.
230
:, and they were great.
231
:They talked with the occupational
therapist in the hospital as well.
232
:And they worked out what mobility
aids were going to be most
233
:appropriate for mom and discharge.
234
:So we have introduced, that
traditional sort of care.
235
:We do have some carers coming in now.
236
:For mom.
237
:In fact, we we have those carers coming
in five and a half days a week two
238
:shifts a day in the morning and in the
afternoon, just really to be there in the
239
:home to ensure that mom is getting up.
240
:Out of bed herself.
241
:And if she needs some help, that's fine.
242
:They're there to help her to be around
while she takes her medications.
243
:While she prepares her own
breakfast and it's all very slow
244
:because she's still recovering.
245
:But just to have that reassurance
for us, that we've got another set of
246
:eyes there with mum that mum is being
supported gives us the reassurance
247
:then to know that she's okay.
248
:So over time, we do expect that
these care hours or, the hours that
249
:we've got the carers coming in, we
expect that they'll reduce as mum
250
:regains her strength and balance.
251
:So.
252
:In summary, using a home care package
to enlist carers to provide care is
253
:fine and it may be the most appropriate
option for some people but using a home
254
:care package to literally get an older
person back on their feet and continue
255
:to live well and independently for
us and for many people , is the goal.
256
:Michelle: Yep.
257
:Yep.
258
:And Coral, with our clients, this is
the type of conversation we often have.
259
:We like people to realize that the home
care package can be used for more than
260
:just care and it can enable your older
loved one to live well and independently
261
:at home for as long as possible.
262
:So thanks for joining us today.
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:And we look forward to chatting next week.