Josh Gosnell is the Vice President of Revenue at Adit, an AI-powered, all-in-one practice growth platform that helps optometry and medical practices modernize operations, streamline workflows, and accelerate growth. Since joining Adit as its third employee, Josh has helped scale the company to over 600 employees and transformed it from a digital marketing firm into a leading healthcare technology provider. He is recognized for building strategic partnerships across the medical industry and is a sought-after speaker in the dental and optometry technology space.

In this episode…

Optometry is evolving fast, and the technology that once felt like a bonus is now becoming central to how practices run and grow. So how can AI actually make practice management simpler while uncovering revenue that’s been hiding in plain sight?

According to Josh Gosnell, a healthcare technology leader, the real power of AI is in making practice operations smoother and streamlining processes while helping teams spot opportunities that would otherwise be missed. He points out that many optometry practices are sitting on six or even seven figures of untapped revenue potential inside their active patient database; they just need the right platform to unlock it. The bigger takeaway is that AI isn’t about replacing staff; it’s about helping practices run smarter, connect with patients more effectively, and grow with less friction.

In this episode of the Cleinman Connect Podcast, Kim Carson is joined by Josh Gosnell, Vice President of Revenue at Adit, to discuss how AI-driven platforms are transforming optometry practice management. They explore consolidating tools into one system, finding missed revenue opportunities, and using AI call intelligence to improve patient engagement. Josh also shares advice on what’s next for outbound AI in practice growth.